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Receptionist

Receptionist

Tables of happiness

SR 4,500 - 6,500 / Month dotFull-time
Are you passionate about authentic hospitality and believe that a smile is the beginning of every wonderful experience? In our luxurious Japanese restaurant in the heart of Al-Yasmeen neighborhood in Riyadh, we are not looking for a traditional receptionist; we are looking for a "Happiness Maker" who will be the bright face of our brand and the starting point for an unforgettable dining journey for our guests. Who is the Happiness Maker we are looking for? You are a person with a friendly personality and a striking presence, who finds true joy in welcoming guests and making them feel special from the moment they enter. You have the ability to manage reservations with excellence and present a professional image that reflects the authenticity of Japanese hospitality. Main tasks and responsibilities: Welcome guests with a warm smile and a greeting that reflects the generosity of hospitality. Efficiently manage and organize restaurant reservations via phone and online platforms. Direct guests to their tables and present the initial menu. Respond to all guest inquiries in a professional manner and provide accurate information about the restaurant and the menu. Continuously coordinate with the service and kitchen team to ensure a smooth experience for guests. Keep the reception area clean and organized to reflect the restaurant's upscale image. Contribute to creating a positive and comfortable atmosphere for all diners. Required qualifications and skills: A person with tact, calmness, and the ability to handle various situations with a smile. Excellent communication skills in Arabic (and English is considered a strong additional advantage). Previous experience in reception or customer service, preferably in the restaurant or luxury hotel sector. Ability to use electronic reservation systems and handle office equipment. A neat and professional appearance that aligns with the restaurant's identity. Flexibility and the ability to work within a harmonious team. Job details: Location: Al-Yasmeen neighborhood, Riyadh. Working hours: 8 hours a day. Working days: 6 days a week. Weekly vacation: One day in the middle of the week (to be determined at the interview). What do we offer you? A competitive salary and an inspiring and upscale work environment. An opportunity to be part of a distinctive Japanese brand. Opportunities for professional development and growth within the company and mobility between departments. If you see yourself as the "Happiness Maker" we are looking for, do not hesitate to get in touch.

breifcase0-1 years

locationAl Yasmeen, Riyadh

9 days ago
RECEPTIONIST - Tamayyaz

RECEPTIONIST - Tamayyaz

📣 Job AdNew

Novotel Hotels

Full-time

About the Role

Novotel Hotels announces its need to hire a Receptionist in the "Differentiation" department to join the team in Riyadh, Saudi Arabia. As the first point of contact in the organization, you will play a key role in providing a welcoming environment for visitors, clients, and employees. This position requires exceptional organizational skills, strong communication abilities, and a commitment to providing excellent customer service in a fast-paced office environment.

Key Tasks and Responsibilities

  • Welcome visitors, clients, and employees professionally and courteously.
  • Answer incoming phone calls and direct them to the appropriate departments or individuals.
  • Schedule and manage appointments using scheduling software while maintaining accurate calendars.
  • Maintain the reception area in an organized, clean, and professional manner.
  • Perform administrative tasks including mail distribution, data entry, and document management.
  • Provide information about company services and direct inquiries to the relevant departments.
  • Manage visitor logs and ensure compliance with security protocols.
  • Support office operations by assisting with general administrative tasks as needed.
  • Handle correspondence and maintain the confidentiality of sensitive information.
  • Demonstrate professional communication standards in all interactions, both verbal and written.

Qualifications and Requirements

  • Proven experience in a reception, customer service, or similar role requiring direct public interaction.
  • Excellent verbal and written communication skills in English.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office applications and phone systems.
  • Ability to multitask and prioritize in a busy work environment.
  • Professional demeanor with a friendly and empathetic approach to customers.
  • Ability to remain calm and handle multiple inquiries simultaneously.
  • Strong interpersonal skills and the ability to work collaboratively with diverse teams.

Core Skills

  • Reception
  • Customer Service
  • Organizational Skills
  • Communication (Verbal and Written)
  • Microsoft Office Suite
  • Phone System Operation
  • Scheduling Software Proficiency
  • Appointment Management Systems
  • Interpersonal Skills

Additional Information

Company: Novotel Hotels

Job Title: Receptionist - Differentiation

Location: Riyadh, Riyadh Region, Saudi Arabia

Required Experience: 0-1 year

Job Type: Full-time

Preferred Qualifications: Proficiency in both Arabic and English is preferred. Experience with scheduling software and appointment management systems is also preferred.

Work Environment: [Information about the team, hotel, or workplace culture will be included here, reflecting the specific environment.]

Note: Adjustments may be made according to specific local or legal requirements, such as work permits.

Our Commitment to Diversity and Inclusion: We are an inclusive company, and our goal is to attract, retain, and develop a diverse workforce.

breifcase0-1 years

locationRiyadh

1 day ago
Guest Experience Expert

Guest Experience Expert

📣 Job AdNew

Sheraton Hotels & Resorts

Full-time

About the Role

Sheraton Hotels & Resorts in Riyadh is looking for a dynamic, guest-experience-focused individual to join their team as a Guest Experience Expert. This role goes beyond mere check-in and check-out; it's about crafting memorable and unique experiences for every guest. As a Guest Experience Expert, you will be empowered to take initiative, offer a wide range of services throughout the guest's stay, and proactively handle operational needs, guest requests, and reporting. You will be instrumental in making every interaction an integral part of an exceptional guest journey, sharing insights about the local area and ensuring a seamless and enjoyable visit.

At Sheraton, we believe in creating a sense of belonging and connection. As part of Marriott International, we are committed to being an equal opportunity employer, valuing the diverse backgrounds and experiences of our associates. We invite you to join our global community and contribute to our mission of being 'the world's gathering place' by delivering meaningful guest experiences and thoughtful service.

Key Tasks and Responsibilities

  • Provide a wide range of services that guide guests throughout their entire stay.
  • Take initiative to create memorable and unique guest experiences.
  • Handle operational needs and complete necessary reports.
  • Respond to and fulfill guest requests.
  • Share highlights of the local area with guests.
  • Ensure a safe working environment.
  • Adhere to company policies and procedures.
  • Maintain the confidentiality of guest and company information.
  • Protect company assets.
  • Maintain quality standards in all guest interactions and operations.
  • Maintain a professional uniform and appearance.
  • Conduct professional communications with guests and colleagues.

Qualifications and Requirements

  • High school diploma or equivalent.
  • No relevant work experience required.
  • No supervisory experience required.
  • No specific licenses or certifications required.

Required Skills

  • Guest services
  • Customer service
  • Handling operational needs
  • Managing guest requests
  • Reporting
  • Knowledge of local area highlights
  • Commitment to a safe working environment
  • Adherence to company policies and procedures
  • Maintaining confidentiality
  • Protecting company assets
  • Maintaining quality standards
  • Professional uniform and appearance
  • Professional communications

Job and Location Details

This is a full-time, non-supervisory position. The role requires the ability to stand, sit, or walk for extended periods, and the physical ability to move, lift, carry, push, and pull objects weighing up to 10 pounds without assistance. As a Guest Experience Expert, you will be on your feet and take a hands-on approach to your work.

Location: King Fahd Road & King Abdullah Road Intersection, Riyadh, Saudi Arabia, 11623.

Job Number: 26070780

Job Category: Rooms Operations and Guest Services

breifcase0-1 years

locationRiyadh

1 day ago