Estore specialist Jobs with 4,000-5,000 SR salary in Saudi Arabia

Required a customer service representative with excellent communication skills in Arabic and a clear and friendly voice. The candidate must be able to handle customer inquiries and complaints efficiently and professionally, with the ability to work on a shift system.

Main Tasks:

• Respond to incoming calls and provide immediate assistance to customers

• Document and record all calls and transactions in the company's system

• Solve customer problems and provide appropriate solutions

• Achieve the required performance indicators in terms of the number of calls and service quality

• Follow up with relevant departments to ensure customer complaints are resolved

• Participate in improving service quality and developing work procedures

Requirements:

• Excellent communication skills.

• Ability to deal with customers and solve problems efficiently.

• Proficiency in using computers and communication programs.

• Commitment to evening working hours.

Benefits:

1- Health insurance for the employee.

2- Attractive salaries.

3- Promotions.

4- Two days off per week.

Job Title: Customer Receptionist and Problem Solver

Job Description:
Responsible for professionally receiving customers, providing them with necessary support, and effectively and swiftly addressing their inquiries and problems to ensure customer satisfaction and enhance the company's image.

Duties and Responsibilities:

• Welcoming customers in a friendly and professional manner.

• Responding to customer inquiries via phone, email, or in person.

• Identifying and understanding customer issues and working to resolve them quickly and effectively or forwarding to the relevant departments when necessary.

• Logging all customer complaints and feedback and continuously following up to resolve them.

• Providing accurate information about the company's products and services.

• Working to enhance customer experience and satisfaction by delivering excellent service.

• Collaborating with various teams within the company to ensure comprehensive solutions to problems.

• Preparing periodic reports on customer complaints and problem patterns to assist in improving processes.

Skills and Requirements:

• Excellent communication skills in both Arabic and English.

• Ability to handle work pressure and resolve issues quickly.

• Good listening skills and the ability to understand customer needs.

• Friendly and courteous personality when dealing with others.

• Proficiency in using computers and customer relationship management (CRM) software is a plus.

• Previous experience in customer service or reception is an additional advantage.

• Tracking mechanical diagrams for systems, devices, and equipment.
• Diagnosing failures and accurately identifying causes.
• Estimating the quantity and cost of materials needed for maintenance.
• Performing maintenance and inspection activities after repairs to ensure quality performance.
• Preparing and presenting documented work reports.
• Following preventive maintenance programs.

• Teaching students in the field of physical education.
• Preparing lesson plans and delivering individual and group instruction.
• Supporting students' development and enhancing their skills.
• Selecting resources and designing educational materials and lessons.

• Bachelor's degree in Physical Education.

• Training.
• Assessing students.
• Taking responsibility.
• Communication channels.
• Curriculum goals.
• Keeping attendance records.
• Planning educational curricula.

• Teaching students and planning lessons and educational strategies.
• Providing individual and group instructions to support student growth.
• Selecting resources and designing educational materials according to curriculum content.

• Evaluate the needs and requirements for various materials and prioritize purchases accordingly.
• Conduct studies and analyses to provide the best prices from suppliers and ensure material quality.
• Supervise receiving and evaluating supplier offers in coordination with administrative units.
• Build a database of key material prices and maintain comprehensive files for purchasing procedures.
• Prepare dedicated documents and reports and provide appropriate recommendations according to approved policies.

• Bachelor's degree in Supply Chain Management.

• Proficiency in procurement regulations.
• Advanced supervisory and reporting skills.
• Strong negotiation capabilities.
• Knowledge of assessing company needs and building databases.
• Experience in sales activities.

• Maintaining the booking list and providing necessary paper records.
• Enhancing customer service and satisfaction, and following up on complaints.
• Implementing hotel policies and procedures.
• Building strong business relationships with travel and booking agencies.
• Reviewing hotel rates and organizing invoices.

• Bachelor’s degree in Tourism Management.
• Two years of experience in reception.
• Proficiency in Arabic and English.

• Manage daily cash balances and analyze cash flow from operations.
• Provide support in establishing internal control policies and procedures.
• Analyze and manage cash flow risks.
• Identify appropriate financing terms and seek funding sources.

• Bachelor's degree in Financial Management.
• Two years of practical experience.
• Advanced relationship-building and compliance review skills.
• The ability to assess service quality.

• Communicate with current and potential customers and meet their needs.
• Effectively resolve customer issues and complaints.
• Clarify information related to the products and services offered.
• Build lasting relationships with customers.

• The applicant must be Saudi national.
• Proficient in using a computer.
• Proficient in English at an advanced level.
• Strong verbal and telephone communication skills.
• Effective multitasking and time management skills.

• Work Location: Al-Qassim - Buraidah.
• Job Type: Full-time.
• End of Advertisement Date: 20250807.

• Welcoming visitors, identifying their needs and providing them with the necessary information.
• Making phone calls and responding to inquiries or transferring to the appropriate reference.
• Coordinating interview appointments and recording the names of reviewers in the special registers.
• Adhering to work procedures and internal policies.

• Bachelor's degree in relevant fields such as Business Administration or Customer Service.
• Certificates such as Microsoft Certified System Engineer (MCSE) or CCNA are preferred.
• Proficiency in Arabic and skills in English or other languages.

• Welcoming customers and providing them with food and drink menus.
• Answering customer inquiries and advising on food and drink options.
• Setting up and cleaning tables.
• Providing bills to customers and receiving and recording payments.
• Handling complaints and escalating them to the complaints officer.

• Fluency in Arabic and English.
• High communication skills and politeness in dealing.
• The ability to solve problems quickly and effectively.
• Proficiency in using computers, cashier programs, accounting programs, and Excel.
• Integrity and honesty in work.
• A spirit of cooperation and teamwork.

• Executing payment transactions accurately and quickly using the point-of-sale system.
• Receiving customers and dealing with them politely and professionally.
• Resolving simple problems that customers may encounter during payment.
• Maintaining the order and cleanliness of the cashier area.
• Ensuring the accuracy of cash amounts and receipts.
• Cooperating with the team to ensure smooth workflow.
• Maintaining the confidentiality of financial information and working with integrity and honesty.

• Quarterly and annual bonuses.
• Medical insurance.
• Flexible working hours.

• Monitor daily inventory levels and update records continuously.
• Receive materials and supplies and ensure they match invoices and specifications.
• Conduct periodic and monthly inventory counts and report to management.
• Coordinate purchase orders with suppliers in collaboration with management.
• Organize and store materials in a way that ensures easy access and avoids damage.
• Follow up on expiration dates, especially for food and beverages.
• Reduce waste and loss by analyzing daily usage.
• Effectively use accounting systems or inventory management programs.
• Collaborate with the team to ensure materials are ready and available on time.

• High accuracy in follow-up and documentation.
• Proficient in using computers, inventory programs, and Excel.
• Good knowledge of types of food and beverage materials.
• Strong organizational and analytical skills.
• Integrity and high accountability.
• Problem-solving skills and decision-making abilities.
• The ability to work in a team and collaborate with others.