Estore specialist Jobs in Saudi Arabia

Achieving the monthly sales target

- Welcoming all customers directly upon entering the showroom

- Building a positive relationship with customers, understanding their needs, and offering the suitable product to them

- Dealing with customer complaints positively and trying to resolve all their issues, and raising the matter to the direct manager if resolution is not possible

- Handling exchange and return requests for all customers according to the applicable instructions at the time and following the instructions regarding the reservation of goods

- Providing high-level customer service by treating the customer professionally, listening to them, giving them sufficient attention, following the five principles of customer service, and maintaining continuous communication with the customer via phone, text messages, mail, and all available methods, and informing the customer of all new goods and services

- Maintaining cleanliness at the workplace

- Maintaining a decent appearance and adhering to the full official uniform

- Following management's instructions regarding work regulations that have been circulated previously, such as (instructions regarding working hours, breaks, meal times and places, entry and exit, work visits, vacations, and so forth)

🧾 Job Title:

Sales Supervisor - Impact Makers Program

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🎯 Job Objective:

Leading and motivating a field sales team within the \"Impact Makers\" program, to achieve the sales camp goals, and to build an exceptional team capable of turning every point of sale into a impactful experience that leaves a mark on customers.

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📌 Tasks and Responsibilities:
• Complete supervision of executing the field sales plan and achieving the specified goals for the camp.
• Attracting, training, and developing new sales representatives in line with the program's philosophy and spirit.
• Creating a high-performance motivational environment based on innovation, inspiration, and positive influence.
• Daily monitoring of team performance, submitting reports, and providing recommendations for performance development.
• Organizing sales schedules and locations and ensuring effective coverage at targeted points.
• Empowering the team to turn challenges into opportunities, and “rejections” into successful deals.
• Building positive relationships with clients and directing the team towards providing an exceptional experience in every interaction.
• Maintaining the brand standards of “Stay Connected” in the field and enhancing its image in the market.

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✅ Qualifications and Requirements:
• At least two years of experience supervising field sales teams or sales training programs.
• Ability to motivate, lead, and build high-performance teams.
• Excellent communication skills and advanced emotional intelligence.
• Passion for results and an entrepreneurial spirit in dealing with challenges.
• Flexibility in fieldwork and the ability to adapt to market changes.

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🎁 Benefits:
• Professional training program and certified diploma in sales and influence.
• Unlimited commissions + monthly performance incentives + rewards for leadership excellence.
• Opportunity to contribute to expanding the impact of a brand that serves more than 35 million clients.
• A creative, ambitious work environment that encourages innovation and values those who leave an unforgettable impact.

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🔚 Do you see yourself as a leader that inspires others?

Join now to be part of a program that changes the way of selling, transforms representatives into impact makers, and leads them to exceptional results.

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📝 Job Advertisement - Operations Officer

Job Type: Remote

Working Hours: 11 hours daily — from 11 AM to 11 PM Saudi time (includes break times)

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🛠 Core Duties and Responsibilities:
• Accurately manage daily bookings through platforms like Salla and Google Calendar.
• Coordinate photo shoot schedules in accordance with the schedules of photographers and clients.
• Respond to client inquiries via WhatsApp for Business in a polite and professional manner.
• Confirm bookings and send reminders to clients before the appointment.
• Coordinate between different departments (photographers – fashion – marketing) to ensure workflow smoothness.
• Follow up on payments and ensure orders are complete before providing the service.
• Flexibly and quickly solve issues and modifications in bookings.
• Prepare weekly reports on performance, bookings, and customer feedback.
• Respect client privacy and confidentiality of data and requests.

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🧩 Additional Tasks to Support Workflow:
• Monitor delayed or unconfirmed bookings and follow up with clients or the team.
• Gather client feedback after sessions and analyze it to improve service quality.
• Create a database for recurring and distinguished clients.
•-Contribute to preparing the weekly or monthly schedule for photographers according to workload intensity.
• Coordinate with the marketing team for scheduling alerts and promotions on communication channels.
• Follow up on any sessions that require reshooting or special adjustments, according to work policy.
• Prepare documents or PDF files for clients (such as session guides or terms of service).
• Write daily or weekly performance reports for management on workflow and notes.
• Prepare ready responses to frequently asked questions to speed up response times to clients.
• Prepare a daily work plan based on the shooting schedule and task distribution.
• Coordinate with delivery companies in case there are supplies to be delivered or picked up.

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🎯 Required Skills:
• Proficient in using:
• WhatsApp for Business
• Google Calendar
• Salla platform or similar booking systems
• High organization, quick learner, and accuracy in work.
• Strong communication skills (written and verbal).
• The ability to work under pressure and make quick decisions.
• Previous experience in operations management or customer service is preferred.

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📌 Notes:
• Initial training on platforms and work systems will be provided.
• Fully dedicated commitment during working hours is a prerequisite.
• Stable internet connection and a quiet, organized work environment are preferred.