Office Manager Jobs in Saudi Arabia

About the Fleet Supervisor Role

Ninja is seeking a proactive and detail-oriented Fleet Supervisor to join our team in Jiddah, Makkah, Saudi Arabia. This full-time position is crucial for overseeing daily fleet operations, ensuring maximum vehicle availability, safety, compliance, and cost efficiency. The ideal candidate will possess a strong background in managing transportation fleets, vehicle maintenance, driver performance, and operational reporting within a dynamic logistics or supply chain environment. As a Fleet Supervisor, you will play a pivotal role in maintaining the smooth and effective functioning of our fleet, directly contributing to our operational success and service delivery standards.

Key Responsibilities

• Supervise daily fleet operations to ensure maximum vehicle availability and operational efficiency.
• Manage vehicle allocation and driver assignments based on business and delivery requirements.
• Monitor fleet utilization and identify opportunities to improve productivity and reduce downtime.
• Coordinate preventive and corrective vehicle maintenance activities with workshops and service providers.
• Ensure all vehicles maintain valid registrations, insurance, inspections, and regulatory documentation.
• Track fuel consumption, maintenance expenses, and other fleet-related costs while supporting cost optimization initiatives.
• Monitor vehicle condition and ensure all safety standards and company policies are consistently followed.
• Investigate vehicle accidents, damages, traffic violations, and operational incidents, and implement corrective actions when required.
• Supervise driver performance, attendance, compliance, and adherence to safety procedures.
• Support driver onboarding, training, and performance improvement programs.
• Coordinate with Operations, Warehouse, Procurement, Finance, and external vendors to ensure smooth fleet operations.
• Prepare and maintain accurate fleet records, reports, and operational documentation.
• Generate regular fleet performance reports and KPIs for management review.
• Identify process improvement opportunities and implement solutions to enhance efficiency, service levels, and fleet performance.
• Support fleet expansion, optimization, and continuous improvement projects.

Qualifications and Experience

• Bachelor's degree in Logistics, Supply Chain, Business Administration, Transportation, or a related field.
• 3-5 years of experience in Fleet Operations, Transportation, Logistics, or Supply Chain.
• Minimum 2 years of supervisory experience.
• Experience managing commercial vehicles, vans, trucks, or distribution fleets.

Required Skills and Knowledge

• Strong knowledge of fleet management and transportation operations.
• Experience in vehicle maintenance management and compliance.
• Knowledge of cost control, route planning, and vendor management.
• Strong reporting, analytical, and problem-solving skills.
• Proficiency in Microsoft Excel and reporting tools.
• Strong communication and team coordination skills.
• Ability to work in a fast-paced operational environment.

Work Environment and Details

This is a full-time position based in Jiddah, Makkah, Saudi Arabia. The role requires the ability to work effectively within a dynamic operational setting.

About the Role

Delta Hotels and Resorts is seeking a dedicated Steward-Chief to manage daily kitchen utility operations and staff at its location in Jeddah, Saudi Arabia. This full-time management position is essential for ensuring the smooth and efficient functioning of the kitchen's back-of-house operations, directly contributing to guest satisfaction and operational excellence.

Key Responsibilities

• Manage daily kitchen utility operations and staff, ensuring efficient workflow and adherence to standards.
• Oversee dish room operations, including the proper use and cleaning of all dish room machinery.
• Supervise night cleaning activities to maintain a pristine and sanitary kitchen environment.
• Manage back dock cleaning and maintenance to ensure a safe and organized receiving area.
• Coordinate banquet plating and food running services to support event operations.
• Order and manage necessary supplies, ensuring staff have adequate equipment, tools, and uniforms.
• Schedule subordinate work effectively.
• Monitor the inflow of ordered materials and maintain current inventory levels.
• Conduct regular inventories of china, glass, and silver, reporting any shortages.
• Control inventories of food, equipment, smallware, and liquor, and report shortages.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Investigate and follow up on employee accidents to ensure safety protocols are met.
• Manage all kitchen equipment, china, glass, and silver, ensuring adequate clean supplies are always available.
• Supervise employees' adherence to loss prevention policies.
• Enforce proper cleaning routines for all serviceware, equipment, and floors.
• Ensure all food holding and transport equipment is in proper working order.
• Ensure compliance with all applicable laws and regulations, including food handling and sanitation standards.
• Communicate relevant information to executives, peers, and subordinates in a timely manner.
• Utilize leadership and communication skills to influence and encourage others.
• Demonstrate honesty and integrity.
• Supervise and manage employees, understanding their roles well enough to perform duties in their absence.
• Provide leadership and direction to align departmental goals with overall property objectives.
• Ensure and maintain the productivity level of employees.
• Serve as a role model, demonstrating appropriate behaviors and work ethics.
• Achieve departmental goals, including performance and budget targets.
• Recognize the contributions of team members.
• Encourage and build mutual trust, respect, and cooperation among team members.
• Communicate performance expectations clearly.
• Establish and maintain open, collaborative relationships with employees.
• Participate in managing controllable expenses to achieve or exceed budgeted goals.
• Strive to improve service performance and guest satisfaction.
• Solicit employee feedback to foster a positive work environment.
• Understand the impact of departmental operations on overall property financial goals and objectives.
• Attend meetings and communicate with management and staff to improve the quality of service.
• Manage day-to-day operations to ensure quality, standards, and customer expectations are met daily.
• Emphasize guest satisfaction and focus on continuous improvement.
• Provide guidance and direction to subordinates, setting performance standards and monitoring performance.
• Recruit, interview, select, hire, and promote employees.
• Train employees in safety procedures and proper equipment and chemical usage.
• Provide feedback to individuals based on observations of service behaviors.
• Review employee satisfaction results to identify and address employee problems or concerns.
• Ensure disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Ensure property policies are administered fairly and consistently.
• Participate in employee progressive discipline procedures.

Qualifications and Requirements

• High school diploma or GED required.
• A 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is preferred.
• A minimum of 4 years of experience in procurement, food and beverage, culinary, or a related professional area is required if holding a high school diploma.
• A minimum of 2 years of experience in procurement, food and beverage, culinary, or a related professional area is required if holding a 2-year degree.

Required Skills

• Dish Room Operations
• Night Cleaning
• Back Dock Cleaning and Maintenance
• Banquet Plating
• Food Running
• Procurement
• Food and Beverage Management
• Culinary Support
• Inventory Management
• Loss Prevention
• Sanitation Standards
• Food Handling
• Leadership and Team Management
• Communication and Interpersonal Skills
• Financial Decision Making
• Integrity and Honesty
• Teamwork and Collaboration
• Problem-Solving
• Customer Service Excellence
• Human Resource Management
• Recruiting and Hiring
• Employee Training
• Disciplinary Procedures

Work Environment and Location

This is a full-time management position located in Jeddah, Saudi Arabia. The role involves overseeing kitchen utility operations, contributing to the overall guest experience and operational efficiency of the establishment.

Delta Hotels and Resorts is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Jeddah Airports is seeking a Cargo Development Director to lead the strategic development and operational management of its airport cargo commercial operations. This role is responsible for driving revenue, fostering growth, and ensuring the efficiency of all cargo services. The Director will collaborate with stakeholders, formulate pricing strategies, identify expansion opportunities, and enhance the cargo service offering to ensure a positive customer experience.

This full-time position is based in Jeddah, Makkah, Saudi Arabia, and requires a strategic leader with a proven track record in the cargo industry.

Key Responsibilities

• Direct the development and implementation of KAIA's airport cargo strategic plan in alignment with Jedco's objectives.
• Assess industry trends, benchmarks, and commercial operations to identify growth opportunities and revenue generation possibilities.
• Allocate cargo spaces within the Cargo City and collaborate with architects and designers to ensure spaces meet tenant needs.
• Develop pricing strategies, promotional campaigns, and merchandising plans to boost sales and improve commercial operations.
• Collaborate with airport management, airlines, concessionaires, and regulatory authorities to align cargo plans with operational standards and guidelines.
• Analyze the financial and operational performance of cargo commercial operations and devise improvement plans.
• Monitor revenue data and key performance indicators to drive decision-making and strategic planning.
• Foster positive relationships with existing and potential cargo concessionaires and establish strategic partnerships within the cargo industry.
• Negotiate agreements to expand the cargo network and enhance service offerings.
• Direct marketing and promotional activities to raise awareness of cargo services and develop marketing collateral.
• Coordinate with internal departments and external stakeholders to streamline cargo logistics processes and ensure efficiency.
• Oversee the handling of cargo-related documentation and inquiries, as well as process reviews to enhance workflows and efficiency.
• Create a seamless and enjoyable airport experience for cargo customers.
• Perform other job-related duties as assigned by the Line Manager.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Logistics, or a related field. A Master's degree is considered a plus.
• Proven experience in cargo commercial operations management at airports or in relevant industries.
• Strong analytical skills with the ability to identify trends, opportunities, and areas for improvement.
• Excellent communication and negotiation skills to effectively collaborate with various stakeholders.
• Detail-oriented with a strategic mindset to develop pricing strategies and operational plans.
• Ability to lead and motivate teams to achieve targets and drive performance improvements.
• In-depth knowledge of cargo industry regulations, trends, and best practices.
• Proficiency in data analysis tools, project management software, and Microsoft Office Suite.
• Ability to adapt to a fast-paced and dynamic airport environment.
• Certification in cargo logistics or supply chain management is preferred.

Required Skills

• Cargo Commercial Operations Management
• Strategic Planning
• Revenue Generation
• Pricing Strategies
• Stakeholder Collaboration
• Financial Analysis
• Operational Performance Analysis
• Key Performance Indicators (KPIs) Management
• Relationship Management
• Negotiation
• Marketing and Promotion
• Logistics Process Streamlining
• Data Analysis Tools Proficiency
• Project Management Software Proficiency
• Microsoft Office Suite Proficiency
• Adaptability
• Leadership
• Communication
• Analytical Skills
• Detail-Oriented
• Strategic Mindset

Work Environment and Experience

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience in cargo commercial operations management within airports or related industries. Candidates should be able to adapt to a fast-paced and dynamic airport environment.

About the Role

Ethra Human Resources is seeking a Tourism Manager on behalf of its client. This position will lead the company's overall operations and spearhead business growth initiatives, reporting directly to the Board of Directors. The role requires a hands-on leader experienced in managing daily operations, supervising teams, cultivating strategic partnerships, and driving revenue growth across tourism and cultural projects. This is a key role for overseeing operational performance, business development, and external stakeholder relationships to ensure seamless execution and sustainable organizational growth within Saudi Arabia's tourism sector.

Key Responsibilities

• Lead and oversee the company's daily operations and all business activities.
• Develop and execute comprehensive business growth and expansion strategies.
• Build and maintain strong partnerships with clients and key stakeholders.
• Supervise and ensure optimal operational performance across all projects and locations.
• Manage and provide support to internal teams and external outsourced service providers.
• Represent the company effectively in meetings, industry events, and new business opportunities.
• Monitor financial and operational performance, providing detailed reports to the Board of Directors.
• Identify and capitalize on new revenue opportunities and explore emerging market channels.
• Ensure the delivery of high service quality and maintain exceptional customer satisfaction levels.
• Develop annual plans, set targets, and implement operational improvements to enhance efficiency.
• Support the company's long-term vision and contribute to overall organizational growth.

Qualifications and Requirements

• A minimum of 8 to 12 years of progressive experience in management, operations, or business development roles.
• Previous experience within the tourism, hospitality, events, or closely related industries is highly preferred.
• Demonstrated proven experience in leadership and successfully managing teams.
• A strong background in business growth strategies and effective partnership development.
• Fluency in both English and Arabic is essential.
• Must be based in Jeddah or possess a strong understanding of the Western Region market.
• The ability to manage both strategic responsibilities and day-to-day operational demands.

Required Skills

• Management and Operations
• Business Development and Partnership Development
• Tourism, Hospitality, and Events Industry Expertise
• Leadership and Team Management
• Relationship Building and Networking
• Strategic Planning
• Operational Performance Management
• Revenue Growth Strategies
• Customer Satisfaction Enhancement

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. A strong existing network and proven relationship-building skills are considered an advantage for this role.

About the Role

Zahr is seeking a qualified individual to join the team as an Academic Manager in Taif, Kingdom of Saudi Arabia. This role is responsible for leading academic operations in the northern region, with a focus on achieving high performance and operational excellence.

The Academic Manager will play a key role in the strategic direction and operational success of academic programs, fostering a culture of continuous improvement and ensuring the delivery of quality educational experiences.

Key Responsibilities

• Oversee the efficient and professional management and operation of academic institutions.
• Lead administrative and financial departments, and monitor their performance.
• Develop operational and strategic plans for academic institutions.
• Ensure the quality of training and services provided.
• Develop training programs and enhance existing services.

Qualifications and Requirements

• Proven practical experience in managing academic institutions or specialized educational facilities.
• Proficiency in managing operational and diverse departmental activities.
• High leadership, administrative, and communication skills.

Required Skills

• Management
• Financial Management
• Operational Management
• Developing Operational and Strategic Plans
• Ensuring the Quality of Training and Provided Services
• Developing Training Programs and Provided Services

Work Details

This is a full-time position. The role is based in Aţ Ţā’if, Makkah, Saudi Arabia. The required experience for this role is 5-10 years.

Application Information

To apply for this position, please submit your CV to h@*****************.

About the Role

Kid to Kid is seeking a friendly and specialized Assistant Store Manager to join their team at the South Blvd, Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia location. This full-time position plays a pivotal role in the daily operations of the children's resale store, contributing to sustainability and community engagement. You will be responsible for setting the pace on the sales floor, fostering a positive team environment, and guiding team members to maintain operational standards. Kid to Kid is the ideal place for those seeking a role that involves helping families, supporting the environment through recycling, and offers real growth opportunities.

As part of Summit Recommerce Group (SRG), the largest multi-unit operator within the Kid to Kid and Uptown Cheapskate systems, you will benefit from the support of an experienced leadership team, led by founders who understand the retail sector inside and out. SRG operates nearly 30 locations and provides the infrastructure of a corporate team while maintaining a supportive and informal feel, ensuring you never face challenges alone. We are a rapidly growing organization and seek individuals eager to grow with us.

Key Tasks and Responsibilities

• Pre-sorting incoming clothing, toys, and equipment from community members looking to sell to the store.
• Utilizing the store's computer system to process and price incoming inventory.
• Organizing merchandise racks, tagging, and hanging clothing.
• Testing toys and assembling equipment to ensure they are resale-ready.
• Processing customer transactions at the point of sale and educating customers on how to sell their items to Kid to Kid.
• Assisting in the creation and posting of content for the store's social media pages.
• Executing opening and closing duties, including system management, generating nightly reports, and handling cash drawers.
• Managing inventory, which may include moving stock boxes to and from storage using a company box truck.
• Supporting the Store Manager in leading and motivating the team.

Qualifications and Experience

• 0-1 years of experience required.

Required Skills

• Leadership and coaching abilities to guide and develop team members.
• Customer service proficiency to ensure a positive shopping and selling experience.
• Strong inventory management skills to organize and track merchandise.
• Experience with social media platforms for marketing and engagement.
• Proficiency in opening and closing procedures for retail operations.
• Familiarity with Point of Sale (POS) systems for transaction processing.

Additional Details

Company: Kid to Kid
Location: Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia
Job Type: Full-time

Perks and Benefits:

• Potential for monthly bonus.
• 30% employee discount on store merchandise.
• Paid time off (5 days).
• Eligibility for group health plan.
• Eligibility for 401(k) program.
• 401(k) contribution matching.
• Flexible scheduling options.
• Real advancement opportunities within a network of nearly 30 locations.
• Support from a dedicated management team.
• Cross-training and skill development across various store operations.
• Support from experienced founder-led leadership.
• Paternity/Maternity leave.

About the Role

Delta Hotels and Resorts is seeking a dedicated and experienced Chief Steward to join their team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. This full-time management position is essential for overseeing the efficient daily operations of the kitchen services department. The Chief Steward will play a vital role in maintaining high standards of cleanliness, organization, and staff performance, directly contributing to guest satisfaction and operational excellence.

Key Responsibilities

• Manage the daily operations of kitchen services and supervise relevant staff.
• Oversee dishwashing operations, ensuring efficient cleaning and organization of all service ware.
• Direct and manage nightly cleaning activities to maintain a clean kitchen environment.
• Ensure the cleanliness and maintenance of the back dock area.
• Supervise banquet and catering arrangements to support event services.
• Oversee kitchen staff not directly involved in cooking, such as dishwashers and kitchen assistants.
• Continuously strive to improve guest and staff satisfaction while maintaining the operational budget.
• Order and manage necessary supplies, ensuring staff have the required equipment, tools, and uniforms.
• Schedule events, programs, and activities effectively.
• Monitor the flow of required materials and maintain current inventory levels.
• Conduct periodic inventories of china, glassware, and silverware.
• Control inventories of food, equipment, smallwares, and beverages, reporting any shortages.
• Inspect supplies, equipment, and work areas to ensure efficient service and adherence to standards.
• Investigate and follow up on staff incidents to ensure safety and compliance.
• Manage all kitchen equipment, china, glassware, and silverware, ensuring an adequate supply of clean items.
• Oversee staff adherence to loss prevention policies to prevent accidents and control costs.
• Enforce proper cleaning procedures for service ware, equipment, floors, and all dishwashing machines.
• Ensure all food storage and transportation equipment is in good working order.
• Ensure compliance with all applicable laws and regulations, including food handling and sanitation standards.
• Communicate and update executive managers, peers, and subordinates with relevant information in a timely manner.
• Utilize interpersonal and communication skills to lead, influence, and encourage others.
• Advocate for sound financial and business decisions, demonstrating honesty and integrity.
• Lead by example, demonstrating appropriate behaviors and work ethics.
• Sufficiently understand employee positions to perform duties in their absence.
• Provide leadership, vision, and direction to align department goals with overall objectives.
• Ensure staff productivity levels are maintained.
• Achieve and exceed goals, including performance and budget objectives.
• Celebrate successes by publicly recognizing team members' contributions.
• Foster and build mutual trust, respect, and cooperation among team members.
• Clearly communicate performance expectations based on job descriptions.
• Establish collaborative and open relationships with employees.
• Participate in managing the department's controllable expenses to meet or exceed budget goals.
• Strive to improve service performance and solicit employee feedback.
• Understand the impact of department operations on the property's overall financial goals.
• Attend meetings and communicate with executives, peers, and subordinates to improve service quality.
• Manage daily operations to ensure quality, standards, and customer expectations are met.
• Emphasize guest satisfaction during department meetings and focus on continuous improvement.
• Provide guidance and direction to subordinates, including setting and monitoring performance standards.
• Participate in the recruitment, interviewing, selection, hiring, and promotion of employees.
• Train employees on safety procedures and the proper use of equipment and chemicals.
• Provide feedback to individuals based on observations of service behaviors.
• Review employee satisfaction results to identify and address concerns.
• Ensure disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs).
• Apply property policies fairly and consistently.
• Participate in progressive disciplinary procedures for employees.

Qualifications and Requirements

• High school diploma or equivalent required.
• Minimum of 4 years of experience in purchasing, food and beverage, culinary, or a related professional field.
• Alternatively, a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, plus two years of experience in purchasing, food and beverage, culinary, or a related professional field.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Purchasing and Supply Chain
• Kitchen Services Operations
• Staff Supervision and Leadership
• Dishwashing Operations Management
• Night Cleaning Procedures
• Back Dock Cleaning and Maintenance
• Banquet and Catering Arrangements
• Inventory Management and Control
• Loss Prevention Strategies
• Sanitation Standards and Compliance
• Food Handling Standards
• Effective Communication and Interpersonal Skills
• Financial Management and Budget Control
• Human Resources Management
• Providing Exceptional Customer Service

Job Details and Location

This is a full-time, management position. The work location is 3243 Al Salam Street, Jeddah, Makkah Al Mukarramah, Saudi Arabia, 23613. The job requires 2-5 years of experience. The region is located in Jeddah, Makkah Al Mukarramah.

Delta Hotels and Resorts is committed to being an equal opportunity employer, committed to diversity and inclusion. We value the unique backgrounds of our partners and foster an environment where everyone is welcome and has the opportunity to thrive. Delta Hotels by Marriott offers a seamless travel experience designed for the modern, frequent traveler, focusing on flawlessly meeting essential needs. We are rapidly expanding globally and invite individuals who enjoy purposeful service and attention to detail to explore opportunities with us.

About the Role

Accenture Middle East is seeking a Security Delivery Lead (SOC) to join our team in Jeddah, Makkah, Saudi Arabia. This role is an opportunity to apply expertise in security to develop impactful solutions. As a subject matter expert, you will collaborate with cross-functional teams, make key decisions, and oversee the delivery of security governance. Your role will be instrumental in shaping security strategies, implementing solutions, and ensuring alignment with enterprise policies to enhance organizational security.

Key Responsibilities

• Govern the delivery of Managed Security Services, encompassing Security Operations Center (SOC) and Cyber Threat Intelligence (CTI) functions.
• Ensure strict adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and all contractual obligations.
• Serve as the primary governance liaison between client leadership and delivery teams, promoting clear communication and alignment.
• Lead service reviews, manage escalations effectively, and facilitate governance forums to ensure optimal service performance.
• Oversee risks, issues, and overall service performance at a strategic level, separate from day-to-day operational tasks.
• Ensure compliance with all relevant policies, controls, and regulatory standards within the security domain.
• Drive continuous service improvement and maturity initiatives to enhance the overall security posture.

Qualifications and Requirements

• Demonstrated experience in Managed Security Services governance.
• Strong knowledge of Security Operations Center (SOC) and Cyber Threat Intelligence (CTI) operating models.
• Proven ability to manage stakeholders at an executive level, fostering strong relationships and influencing outcomes.
• Solid understanding and awareness of risk management, compliance frameworks, and audit processes.
• Experience in effectively handling escalations and making critical decisions under pressure.
• Ability to constructively challenge teams and drive performance without micromanagement.

Required Skills

• Security Governance
• Managed Security Services
• Security Operations Center (SOC)
• Cyber Threat Intelligence (CTI)
• Service Level Agreements (SLAs)
• Key Performance Indicators (KPIs)
• Risk Management
• Compliance
• Audit Awareness
• Stakeholder Management
• Decision Making
• Constructive Challenge

Work Environment and Experience

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The ideal candidate will possess 5-10 years of relevant experience in the cybersecurity and managed services domain.

About the Role

Bupa Arabia is seeking a Senior Executive Manager to lead and oversee its Home Healthcare, Laboratory, and Imaging operations. This role is responsible for the end-to-end management of partnership and referral activities, including clinical home visits, laboratory services, physical therapy, vaccinations, and imaging, ensuring seamless service delivery across connected care channels to improve patient health outcomes. The position also involves building and managing the radiology, laboratory, and home health care departments within integrated care clinics, overseeing their daily operations, and driving strategic initiatives to enhance service quality and operational efficiency.

Key Responsibilities

• Lead and oversee end-to-end operations for all partnership and referral activities, including clinical home visits, laboratory services, physical therapy, vaccinations, and imaging.
• Manage and build radiology, laboratory, and home health care departments within integrated care clinics, ensuring efficient daily operations.
• Lead multidisciplinary healthcare operations across multiple care settings, ensuring integrated service delivery through partnerships, efficient processes, and data-driven improvements.
• Oversee home healthcare and diagnostic services to optimize performance, coordination, and patient satisfaction.
• Drive continuous quality improvement by implementing standards, monitoring performance, and resolving service issues using KPIs and data insights.
• Enhance patient outcomes, satisfaction, and operational efficiency while ensuring compliance and staff development.
• Build and manage strong relationships with internal and external stakeholders to align goals, optimize care coordination, and ensure effective Service Level Agreement (SLA) performance.
• Promote patient safety and regulatory compliance through evidence-based practices, proactive risk reduction, and timely issue resolution.
• Lead quality assurance and regulatory compliance through policy development, audits, and continuous monitoring of clinical processes.
• Ensure adherence to standards, reduce risks, and maintain high-quality care, patient safety, and organizational integrity.
• Drive financial performance by optimizing resource utilization, managing referral networks, and collaborating with stakeholders to achieve cost savings and revenue growth across healthcare services.

Qualifications and Experience

• A minimum of 10 years of progressive experience in laboratory operations and management.
• Proven track record in supervising laboratory teams and overseeing daily laboratory functions.
• Experience in managing multi-disciplinary laboratory services, including clinical chemistry, hematology, and microbiology.
• Qualifications: Medicine and Surgery.

Required Skills

• Exceptional leadership capabilities, including inspiring and motivating healthcare professionals, and providing clear direction and guidance.
• Excellent interpersonal and communication skills, with the ability to explain complex medical information to patients and their families.
• Strong problem-solving abilities.
• Effective team collaboration skills.
• Robust organizational and multitasking abilities, including managing schedules, appointments, and daily operations.
• Proficiency in performance management.
• Commitment to patient-centered care.
• Sound decision-making skills.
• Demonstrated lab management experience.
• Expertise in laboratory operations and management.
• Experience in supervising laboratory teams and overseeing daily laboratory functions.
• Experience in managing multi-disciplinary laboratory services.

Work Environment and Location

This full-time position is based in Jeddah and Makkah, Saudi Arabia, overseeing operations within these regions.

About the Role

Azad Properties & RED Malls is seeking a Senior Specialist, HR Operations to join its HR team in Jeddah, Makkah, Saudi Arabia. This full-time position reports to the HR Director and is responsible for managing and improving HR operational processes to ensure accurate, compliant, and timely delivery of HR services. The role focuses on enhancing process efficiencies, maintaining service levels, and providing reliable reporting to support strategic decision-making.

Key Responsibilities

• Manage the full employee lifecycle, including onboarding, transfers, promotions, secondments, contract renewals, and offboarding.
• Deliver a structured onboarding experience by coordinating employment documentation, medical examinations, induction, system access, employee IDs, equipment, and mandatory requirements.
• Manage employee transactions through Qiwa, GOSI, Muqeem, and other relevant Saudi government platforms.
• Handle employment contracts, employee transfers, profession changes, work permits, Iqama renewals, exit/re-entry visas, and final exits.
• Maintain accurate employee records and ensure the confidentiality, completeness, and integrity of HR data and personnel files.
• Manage HR data governance through regular audits, identifying discrepancies, and ensuring accurate updates across HR systems.
• Administer and support HR systems, particularly SAP SuccessFactors (Employee Central), including transactions, workflows, reporting, user support, system testing, and data updates.
• Coordinate with Payroll for accurate and timely processing of salaries, allowances, deductions, overtime, leave, statutory contributions, and final settlements.
• Investigate and resolve payroll discrepancies and employee payroll-related queries.
• Administer employee benefits, medical insurance, leave, and attendance processes, including enrolments, deletions, and benefit updates.
• Manage company-wide business travel arrangements, including flight bookings, ticket amendments, cancellations, and coordination with travel agencies.
• Monitor the organization's Saudization and Nitaqat status, identify opportunities to increase localization rates, and ensure compliance with government requirements.
• Identify, apply for, and maximize the organization's benefit from HRDF and other government employment and localization support programs.
• Ensure full compliance with the Saudi Labour Law, government regulations, internal controls, company policies, and audit requirements.
• Develop, implement, and maintain HR policies, standard operating procedures, workflows, and process documentation.
• Prepare regular HR reports and dashboards covering headcount, turnover, joiners, leavers, Saudization, employee movements, absence, and HR data-quality indicators.
• Lead HR process improvement, digitalization, and automation initiatives to enhance efficiency, service quality, and cost-effectiveness.
• Support HR projects, system implementations, process redesigns, and organizational change initiatives.
• Provide first-line guidance to employees and line managers regarding HR policies, systems, benefits, and operational procedures.
• Manage HR service providers, including medical insurance providers, medical centers, background-check providers, and travel agencies.
• Support internal and external HR audits and ensure employee documentation is complete, accurate, and properly retained.
• Coach and mentor junior HR Operations team members and contribute to knowledge sharing and team capability development.

Qualifications and Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• A minimum of 5-7 years of experience in HR Operations, HR Administration, HRIS, or HR shared services, including experience in a senior or specialist-level role.
• Strong hands-on experience with Qiwa, GOSI, and Muqeem.
• Comprehensive and up-to-date knowledge of the Saudi Labour Law, Nitaqat, Saudization requirements, and government employment regulations.
• Proven experience in monitoring and improving Saudization rates and utilizing government localization and employment-support programs.
• Hands-on experience using SAP SuccessFactors, preferably Employee Central, workflows, employee data management, and reporting.
• Strong experience in payroll coordination, employee benefits, medical insurance, leave, and attendance administration.
• Advanced Microsoft Excel skills and experience preparing HR dashboards, workforce reports, and data analysis.
• Excellent communication skills in both Arabic and English, written and spoken.
• High level of confidentiality, integrity, accuracy, and professional judgment.
• Experience within the real estate, retail, or multi-site environment is preferred.
• Experience with HR process automation, digital transformation, and HRIS integrations is preferred.
• Experience supporting HR system implementations, testing, and process enhancements is preferred.
• Strong analytical, problem-solving, and stakeholder-management capabilities.

Required Skills

• HR Operations Management
• Employee Lifecycle Administration
• Government Relations Platforms (Qiwa, GOSI, Muqeem)
• HR Systems Administration (SAP SuccessFactors, Employee Central)
• Payroll Coordination
• Employee Benefits Administration
• Saudi Labour Law and Regulations
• Saudization and Nitaqat Compliance
• HR Data Governance and Integrity
• Reporting and Data Analysis
• Microsoft Excel (Advanced)
• Process Improvement and Automation
• Stakeholder Management
• Problem-Solving
• Communication (Arabic & English)
• Confidentiality and Integrity
• Professional Judgement

Work Environment and Location

This is a full-time role based in Jeddah, Makkah, Saudi Arabia. Azad Properties & Red Malls are equal opportunity employers.

• Administer fire prevention programs and emergency preparedness.
• Conduct hazard and risk assessments at the property.
• Develop detailed 'shut down' procedures to secure all areas appropriately.
• Monitor unusual activities around the property to ensure guest and employee well-being.
• Handle complaints and resolve disputes effectively.
• Provide personal assistance and medical attention as needed.

About the Role

SYSTRA, a global leader in engineering and consulting for public transport and sustainable mobility, is seeking an experienced Land Transport Manager to oversee a high-profile investment program in Makkah, Saudi Arabia. With over 10,300 employees worldwide, SYSTRA aims to design safe and sustainable transport solutions that promote social inclusion and improve access to employment, education, and leisure opportunities. For 65 years, SYSTRA has partnered with cities and regions to develop, enhance, and modernize their transport infrastructure and systems throughout their lifecycle. This role plays a critical part in leading the comprehensive delivery of a major real estate development project linked to a Bus Public Transport Operation initiative, which includes stakeholder management, performance oversight, procurement consultancy, and execution governance.

The successful candidate will guide multidisciplinary teams, align stakeholders, ensure projects meet performance objectives, deliver expected benefits, and are completed on time. This position offers an opportunity to shape the future of urban mobility in a key region.

Key Tasks and Responsibilities

• Provide comprehensive consultancy leadership across the entire project lifecycle, including design review, commercial support, and construction supervision for Bus and Bus Rapid Transit (BRT) programs.
• Lead the development of corridor and network strategies, demand forecasting inputs, service plans, and operational models, including fleet planning, depot strategy, and operational concepts.
• Act as the primary interface with public authorities, operators, consultants, and community stakeholders, facilitating governance, approvals, and public communication.
• Manage program controls, including schedule, cost, risk, and quality, by establishing Project Management Office (PMO) structures, Key Performance Indicators (KPIs), stage gates, and reporting dashboards.
• Review and assure designs for road infrastructure (corridors, stations, depots), Intelligent Transport Systems (ITS), fare collection systems, and priority measures, coordinating efforts across traffic engineering, urban design, utilities, and safety disciplines.
• Lead Operational Readiness and Airport Transfer (ORAT) planning, service change management, and transition to operations, including the implementation of safety management systems and incident response protocols.
• Enhance user experience, accessibility, equity, and reliability through data-driven service performance management.
• Integrate sustainability and resilience outcomes, such as emissions reduction, energy efficiency, and climate adaptation, ensuring alignment with Environmental, Social, and Governance (ESG) objectives and client policies.
• Mentor teams, foster strong client relationships, and identify business development opportunities, including proposal writing and thought leadership initiatives.

Qualifications and Requirements

• Minimum of 20 years of overall professional experience.
• At least 15 years of relevant experience in construction management, property development, and transport/mobility operations.
• Mandatory experience working within the Kingdom of Saudi Arabia (KSA).
• Proven leadership experience in delivering large and complex urban mobility programs, either in consultancy or client-side roles, including the establishment of PMOs and governance frameworks.
• Demonstrated experience in greenfield implementation, bus priority measures, station/stop design interfaces, and ITS/fare collection systems for bus operations.
• Proficiency in managing stakeholders at senior levels, effectively engaging with elected officials, transport agencies, operators, and community groups.
• Excellent communication skills, with the ability to synthesize complex technical information into clear recommendations and executive reports.
• Strong understanding of ITS/SCADA systems, Automatic Vehicle Location/Real-Time Passenger Information (AVL/RTPI), Automatic Fare Collection (AFC) systems, and data governance principles.
• Familiarity with safety standards, accessibility guidelines, and design codes relevant to urban bus and BRT systems.
• Proficiency in MS Office Suite; experience with Power BI or Tableau required, with desirable exposure to GIS and modeling platforms.
• Bachelor's degree in Engineering, Transport Planning, Urban Planning, or a related field required; Master's degree preferred.
• Professional accreditation such as PMP, PRINCE2, PE/CEng, or PTP/CMILT highly preferred.
• Demonstrated success in leading multidisciplinary teams and achieving results within complex governance structures.

Core Skills

• Construction Project Management
• Transport and Mobility Expertise
• Stakeholder Management
• Performance Management
• Procurement Consultancy
• Execution Governance
• Design Review
• Commercial Support
• Construction Supervision
• Corridor and Network Strategies
• Demand Forecasting
• Service Plan Development
• Operational Model Design
• Fleet Planning
• Depot Strategy
• Operational Concept Development
• Public Authority Engagement
• Operator Engagement
• Consultant Engagement
• Community Stakeholder Engagement
• Governance Facilitation
• Approvals Facilitation
• Public Communications Management
• Program Controls Management
• Schedule Management
• Cost Management
• Risk Management
• Quality Management
• PMO Structure Development
• KPI Identification and Tracking
• Stage Gate Process Management
• Reporting Dashboard Creation
• Road Infrastructure Design Assurance
• ITS Design Assurance
• Fare Collection System Design Assurance
• Priority Measure Design Assurance
• Traffic Engineering Coordination
• Urban Design Coordination
• Utilities Coordination
• Safety Coordination
• ORAT Planning
• Service Change Management
• Transition to Operations Management
• Safety Management System Implementation
• Incident Response Planning
• User Experience Enhancement
• Accessibility Standards Integration
• Equity Considerations
• Reliability Improvement
• Data-Driven Service Performance Management
• Sustainability Integration
• Resilience Integration
• Emissions Reduction Strategies
• Energy Efficiency Measures
• Climate Adaptation Planning
• ESG Objective Alignment
• Client Policy Objective Alignment
• Team Mentoring
• Client Relationship Building
• Business Development
• Proposal Writing
• Thought Leadership
• Construction Management
• Property Development
• Transport and Mobility Operations and Maintenance
• Greenfield Project Implementation
• Bus Priority Measure Design and Implementation
• Station/Stop Design Interfaces
• Bus ITS/Fare Collection System Implementation
• Communication Skills
• ITS/SCADA Systems Understanding
• AVL/RTPI Systems Understanding
• AFC Systems Understanding
• Data Governance Principles
• Safety Standards Knowledge
• Accessibility Guidelines Knowledge
• Design Codes Knowledge
• MS Office Proficiency
• Power BI/Tableau Proficiency
• GIS Exposure (Desirable)
• Modeling Platforms Exposure (Desirable)
• Leadership Skills

Job and Location Details

The work location is Makkah, Saudi Arabia. This is a full-time position.

We are seeking a highly organized and proactive Executive Office Manager to provide comprehensive administrative support to senior leadership. This role is crucial for ensuring the smooth and efficient operation of the executive office, managing calendars, coordinating meetings, and handling confidential information with discretion. The ideal candidate will possess exceptional communication skills, a keen eye for detail, and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities:
* Manage and maintain executive calendars, scheduling appointments, and coordinating travel arrangements.
* Prepare and edit correspondence, reports, presentations, and other documents.
* Act as a primary point of contact for internal and external stakeholders, screening calls and visitors.
* Organize and maintain physical and digital filing systems.
* Assist with event planning and coordination for executive meetings and company functions.
* Handle sensitive and confidential information with the utmost discretion.
* Perform other administrative duties as assigned to support the executive team.

• Reception & Office Coordination:
  Manage the day-to-day reception tasks including welcoming visitors, managing calls and emails, coordinating meeting rooms, and acting as a resource for office queries.
• Executive Assistant Support:
  Support three executives by handling calendar management, meeting coordination, preparing documents, managing travel bookings, and overseeing expenses and reporting.
• Administration & Organization:
  Maintain digital and paper filing systems, support onboarding logistics for new employees, assist with miscellaneous projects, and ensure confidentiality.

• Experience in a receptionist, EA, or office support role.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Strong organizational skills and a degree or relevant experience.
• 4+ years of relevant work experience.

• Experience supporting multiple executives and working in a corporate environment.
• Fluent in both English and Arabic.

About the Role

Sheraton Hotels & Resorts in Medina is seeking a Front Office Manager I to assist in administering front office functions and supervising staff. This full-time position involves overseeing daily operations across Bell/Door Staff, Switchboard, and Guest Services/Front Desk to ensure efficient guest experiences and departmental financial performance.

Role Responsibilities

The Front Office Manager I will manage day-to-day operations, ensuring quality standards and meeting customer expectations. This includes developing plans to prioritize and organize work, handling guest complaints and resolving conflicts, and supervising staffing levels to meet service, operational, and financial objectives. Regular communication with employees regarding business objectives, performance recognition, and desired results is essential. The role requires understanding the impact of departmental operations on overall property financial goals and striving to achieve or exceed them.

Team Leadership and Guest Service

This position involves leading and influencing others through strong interpersonal and communication skills, advocating sound financial and business decisions, and demonstrating integrity. Building mutual trust, respect, and cooperation among team members is key, as is serving as a role model. The manager will supervise and manage employees, understanding their roles well enough to perform duties in their absence, and establishing open, collaborative relationships. In the absence of the Front Office or Assistant Front Office Manager, this role will supervise all Front Office areas. Providing exceptional customer service, responding to guest problems, and empowering employees to deliver excellent service are critical functions. The role also involves interacting with guests to gather feedback on product quality and service levels, and emphasizing guest satisfaction in departmental meetings.

Operational Management and Policy Adherence

Responsibilities include implementing customer recognition and service programs, training staff, and monitoring adherence to credit policies and procedures to minimize bad debts. The role involves supervising same-day selling procedures to maximize room revenue and control property occupancy, as well as overseeing daily Front Desk shift operations to ensure compliance with all policies, standards, and procedures. Ensuring property policies are administered fairly and consistently, and that disciplinary procedures and documentation align with Standard and Local Operating Procedures (SOPs and LSOPs), is also required.

Human Resources Support

Support for employee development through coaching and mentoring is expected. The role involves soliciting employee feedback, maintaining an open-door policy, and reviewing employee satisfaction results to address concerns. Issues related to employee satisfaction will be brought to the attention of the department manager and Human Resources. Assistance may be required in interviewing and hiring team members, and supporting departmental orientation and new hire training programs. Participation in employee progressive discipline procedures is also part of the role.

Qualifications and Experience

Candidates must possess a high school diploma or GED with 2 years of experience in guest services, front desk, or a related professional area. Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

About the Role

Sheraton Hotels & Resorts is seeking a Mgr-Front Office I to join their team in Medina, Central Area District. This full-time position involves assisting the Front Office Manager in overseeing the daily operations of the front office department, which includes Front Desk, Concierge, Bell Staff, Switchboard, and Guest Services.

Core Responsibilities

The primary responsibility of this role is to supervise daily front office operations, ensuring that quality standards are met and guest expectations are fulfilled. This includes establishing specific goals and plans to prioritize, organize, and accomplish work effectively. The role also involves handling guest complaints, resolving conflicts, and engaging in complex problem-solving to ensure guest satisfaction.

• Supervise staff and manage all daily operations to meet guest service, operational needs, and financial targets.
• Maintain consistent communication with staff to build awareness of business goals, communicate expectations, and achieve desired results.
• Understand the impact of department operations on overall hotel financial goals and strive to meet or exceed targets.
• Oversee all front office areas in the absence of the Front Office Manager or Assistant Front Office Manager.

Leadership and Team Management

This position requires strong leadership and interpersonal skills to influence and inspire team members. It involves advocating for sound financial and business decision-making, demonstrating integrity, and fostering mutual trust, respect, and cooperation among staff. The role also includes setting a positive example in behavior and understanding staff roles to cover duties in their absence.

• Build and maintain open, collaborative relationships with staff.
• Empower staff to provide excellent guest service.
• Observe staff service performance and provide constructive feedback.

Guest Service Excellence

A key aspect of this role is ensuring service that exceeds guest expectations, leading to guest satisfaction and retention. This involves communicating and collaborating with individuals to understand guest needs, providing guidance, feedback, and coaching to improve service quality. Responding to and handling guest issues and complaints effectively is also crucial.

• Interact with guests to obtain feedback on product quality and service levels.
• Ensure staff understand guest service standards and elements.
• Emphasize guest satisfaction during departmental meetings and focus on continuous improvement.

Operational Policies and Procedures

The role involves implementing guest recognition and service programs, ensuring they are communicated and enforced. Training staff and monitoring adherence to credit policies and procedures to reduce bad debts and room charge-offs is also a responsibility. Monitoring daily sales performance to maximize guest room revenue and control hotel occupancy rates, while overseeing daily front office shift operations, are essential functions.

• Ensure hotel policies are administered fairly and consistently, following standard operating procedures.
• Complete disciplinary procedures and documentation, and support peer review processes.

Human Resources Support

This position supports human resources activities by contributing to staff development through coaching and mentoring. Soliciting staff feedback, utilizing an "open door policy," and reviewing staff satisfaction results are key to identifying and resolving staff issues. The role also involves assisting with interviewing and hiring team members, supporting department onboarding training schedules, and participating in staff progressive discipline procedures.

• Provide general administrative and office support to ensure smooth daily operations.
• Assist with document preparation, filing, and correspondence.
• Coordinate meeting schedules, visitor logistics, and office supplies.
• Liaise with KAUST administrative departments and external vendors as needed.
• Support onboarding and logistics for visiting staff or project partners.
• Perform other administrative duties as required by the office manager or team.

• Saudi national (required).
• Based at or near KAUST (Thuwal) or willing to commute.
• Strong organizational and communication skills in English and Arabic.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Prior administrative or office coordination experience preferred.
• Professional, reliable, and able to work independently with minimal supervision.

• Flexible part-time schedule (2 days per week).
• Collaborative and professional working environment.
• Competitive compensation aligned with experience and qualifications.
• Opportunity to be part of an exciting new initiative at KAUST.