Office Manager Jobs in Saudi Arabia

About the Role

W Hotels announces its need to hire a dynamic Guest Services Supervisor focused on delivering an exceptional guest experience to join its team in Riyadh, Saudi Arabia. This is a full-time, non-management position and is an integral part of Rooms and Guest Services operations, ensuring an exceptional experience for every guest. As a Guest Services Supervisor, you will be responsible for overseeing the daily operations of the front desk, embodying the W brand promise of "Whatever/Whenever" and delivering hospitality to create unforgettable experiences.

Role Responsibilities

• Process all guest check-ins, including verifying guest identity, method of payment, assigning rooms, and activating/issuing room keys.
• Prepare accurate guest accounts according to individual requirements and enter Marriott Rewards program information.
• Ensure room rates match market codes and document any exceptions.
• Secure payment prior to issuing room keys and verify and adjust bills as needed.
• Compile and review daily reports, records, and emergency lists.
• Complete cashier and end-of-day reports accurately.
• Provide guests with directions and basic hotel information.
• Respond to guest requests by contacting relevant staff and following up to ensure their satisfaction.
• Process all types of payments, vouchers, cash, expenses, and balance and deposit receipts.
• Count and secure cash at the beginning and end of each shift, obtain manual authorizations, and adhere to all accounting procedures.
• Report any guest reports of theft to Loss Prevention/Security.
• Assist management in training, evaluating, counseling, motivating, and coaching employees, and serve as a role model and first point of contact for fair treatment/open door policy.
• Develop and maintain positive working relationships, support the team in achieving common goals, and respond appropriately to employee concerns.
• Adhere to company policies and procedures, report accidents, injuries, and unsafe working conditions, and complete safety training and certifications as required.
• Ensure personal appearance is clean and professional and maintain the confidentiality of private information and protect company assets.
• Welcome and acknowledge guests, anticipate and meet their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Ensure adherence to quality standards and enter and retrieve information using computers and POS systems.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• At least one year of relevant work experience.
• At least one year of supervisory experience.

Required Skills

• Guest Service
• Marriott Rewards
• Cashiering
• Accounting Procedures
• Loss Prevention
• Security Awareness
• Training and Coaching
• Communication
• Problem Solving
• Teamwork
• Customer Service
• POS Systems Operation

Work Environment and Location

This is a full-time position that requires on-site presence. The workplace is located in the Financial District, Riyadh, Saudi Arabia. The role is a non-management position within Rooms and Guest Services operations.

About the Role

Qiddiya Investment Company is seeking a Senior Manager - Construction to play a key role in developing Saudi Arabia's entertainment landscape. This position involves overseeing and leading complex construction projects, ensuring alignment with Qiddiya's strategic vision and adherence to high standards of quality, safety, and sustainability. The role requires guiding the entire construction process from planning to execution, fostering collaboration among diverse teams and stakeholders to achieve project milestones.

Key Responsibilities

• Oversee all phases of construction projects, ensuring objectives are met on time and within budget.
• Lead and mentor construction teams, promoting a culture of collaboration, safety, and operational excellence.
• Develop detailed construction plans, schedules, and resource allocation strategies.
• Conduct regular site visits to assess progress, ensure regulatory compliance, and maintain quality assurance.
• Coordinate with architects, engineers, and subcontractors for seamless communication and project alignment.
• Manage procurement processes for materials and services while maintaining budgetary controls.
• Prepare and present project status reports, including risks and milestones, to senior management.
• Champion best practices in health and safety across all construction operations.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, Construction Management, or a related field; a Master's degree is an advantage.
• Over 10 years of progressive experience in construction management, with a focus on large-scale projects.
• Proven leadership capabilities in managing multidisciplinary teams.
• Comprehensive understanding of construction methodologies, local regulations, and safety standards.
• Strong problem-solving and decision-making skills, with a proactive approach to risk management.
• Exceptional communication skills for engaging with stakeholders at all organizational levels.
• Proficiency in construction management software and project management tools.
• Prior experience within the Middle East construction sector is highly desirable.

Required Skills

• Construction Management
• Leadership and Team Management
• Problem-Solving and Decision-Making
• Risk Management
• Communication
• Construction Methodologies
• Safety Standards
• Construction Management Software
• Project Management Tools

Work Location and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in construction management.

About the Role

Talaat Moustafa Group Saudi is seeking an experienced and dedicated Cinema Store Manager to oversee the daily operations of its Banan Gifts Store in Riyadh. This role is crucial for ensuring efficient store performance, maintaining accurate inventory, managing sales effectively, and delivering an exceptional customer shopping experience. The ideal candidate will uphold the highest standards of organization, product presentation, and cleanliness within the store.

As the Cinema Store Manager, you will be responsible for the comprehensive management of the Banan Gifts Store, ensuring seamless operations from inventory control to customer satisfaction. This position requires a proactive approach to problem-solving, a keen eye for detail, and a commitment to driving sales and service excellence within a dynamic retail environment.

Key Responsibilities

• Supervise all incoming and outgoing inventory operations to ensure accuracy and efficiency.
• Monitor stock levels regularly and forecast future inventory needs to prevent shortages.
• Prepare and submit purchase requests in a timely manner to maintain optimal stock levels.
• Ensure accurate recording of all products and inventory movements within the approved systems.
• Conduct periodic and surprise inventory counts and promptly resolve any identified stock discrepancies.
• Follow up with suppliers and monitor delivery schedules to guarantee product availability.
• Oversee all daily sales operations, ensuring smooth and accurate execution.
• Recommend and assist in selecting a suitable Point of Sale (POS) system and manage its daily operations.
• Coordinate the setup, operation, and management of the POS system, integrating it effectively with store operations.
• Monitor all cash and electronic payment transactions to ensure accuracy and security.
• Supervise the operation of POS terminals, card payment devices, cash counting machines, and related equipment.
• Prepare daily and weekly sales and collection reports for management review.
• Ensure customers receive a professional and outstanding shopping experience.
• Organize and display products in an attractive and professional manner to enhance appeal.
• Ensure pricing labels, product tags, and promotional materials are properly and clearly displayed.
• Handle customer complaints professionally and resolve issues promptly to maintain customer satisfaction.
• Ensure strict compliance with customer service policies and procedures.
• Maintain the daily cleanliness and organization of the store, ensuring an appealing overall appearance.
• Monitor the condition of facilities and equipment and report any maintenance requirements.
• Ensure compliance with all safety standards and operational procedures within the store.
• Coordinate with relevant departments to ensure a smooth workflow and operational efficiency.
• Propose improvement ideas to enhance store performance, increase sales, and elevate service quality.
• Report any issues or requests to top management and follow up on their finalization.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Marketing, or any related field.
• A minimum of 10 years of experience in retail operations or store supervision.
• Preference for candidates with experience in gifts, accessories, or lifestyle retail stores.
• Proven experience with POS systems and retail operational tools.
• Proficiency in Microsoft Office Suite and inventory management systems.

Required Skills

• Expertise in POS systems and retail operational tools.
• Strong proficiency in Microsoft Office applications.
• Skilled in inventory systems management and inventory monitoring.
• Effective sales management and stock control capabilities.
• Excellent customer service and communication skills.
• Adept at product presentation and maintaining store cleanliness.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in retail operations or store supervision, with a preference for candidates experienced in gifts, accessories, or lifestyle retail environments.

• Greet visitors and manage front desk operations.
• Answer and direct phone calls efficiently.
• Handle appointment scheduling and administrative tasks.
• Assist clients with inquiries and provide excellent customer service.
• Maintain organization and a welcoming atmosphere in the office.

• Strong phone etiquette and effective communication skills.
• Proficiency in clerical tasks such as filing, scheduling, and data entry.
• Ability to work collaboratively in a team setting and manage multiple tasks.
• Prior experience in a similar role is preferred but not required.
• High school diploma or equivalent.

About the Assistant Store Manager Role

Apparel Group is seeking an Assistant Store Manager to join our team in Riyadh, Saudi Arabia. This role is integral to supporting daily store operations and ensuring a high standard of customer experience. The Assistant Store Manager will collaborate closely with the Store Manager, taking on various managerial duties and assuming full responsibility for store operations in the Store Manager's absence. The primary focus is on overseeing daily activities, effectively managing staff, achieving sales targets, and maintaining customer satisfaction.

Key Responsibilities

• Prioritize customer needs and promote a strong customer service focus throughout the store, leading by example.
• Implement strategies to meet or exceed sales targets, ensuring team members understand their Key Performance Indicators (KPIs).
• Execute promotional offers and sales strategies to drive revenue and achieve business objectives.
• Conduct regular store administration audits, address issues, and implement procedural changes effectively.
• Partner with the Store Manager to set and monitor sales targets, analyzing performance data.
• Oversee inventory control and merchandising to ensure product availability, maintaining accurate stock levels through regular checks and replenishment.
• Ensure store layout and presentation align with brand standards, maintaining visual merchandising and store maintenance.
• Communicate stock or layout changes to team members and ensure adherence to retail standards.
• Manage back store operations and ensure efficient merchandise replenishment.
• Monitor salesperson schedules, including work hours, vacations, and days off, and maintain leave records.
• Address salesperson concerns, provide performance feedback, and offer counseling as needed.
• Encourage salesperson participation in setting store goals and developing plans.
• Ensure the store reflects the company image through personal presentation and adherence to the dress code.
• Implement corrective action and progressive discipline when necessary.
• Ensure adherence to security procedures and maintain awareness regarding stock and money security.
• Demonstrate dependability, reliability, and punctuality.
• Maintain strict confidentiality of all employee and employment-related information.
• Uphold the highest levels of integrity and ethics in all decision-making.

Qualifications and Experience

• A minimum of 2-5 years of progressive experience in a customer-focused retail environment.
• Demonstrated management experience, including leadership and problem-solving abilities.
• Proven track record in enhancing customer engagement and achieving or exceeding store sales KPIs.
• A bachelor's degree in business administration, retail management, or a related field is preferred.

Required Skills

• Customer Focus
• Sales Target Achievement
• Promotional Offer Implementation
• Sales Strategy Development and Execution
• Inventory Control
• Merchandising
• Stock Level Management
• Visual Merchandising
• Team Management
• Performance Feedback and Development
• Security Procedures
• Leadership Skills
• Problem-Solving Skills
• Customer Engagement

Work Details

This is a full-time position based in Riyadh, Saudi Arabia, with Apparel Group.

About the Role

CleanLife is seeking a dedicated Operations Supervisor to join its Operations team in Riyadh, Saudi Arabia. This role involves overseeing daily operational activities, ensuring the efficient execution of workflows, and managing task implementation by team supervisors. The Operations Supervisor will uphold the company's approved policies and procedures, contributing to the overall efficiency and success of operations.

Key Responsibilities

• Monitor daily on-site operational activities and ensure alignment with approved plans and schedules.
• Follow up with team supervisors to ensure proper task allocation and accurate, efficient task execution.
• Record and track operational issues or observations, coordinating with management and relevant departments for resolution.
• Prepare periodic reports detailing operational progress, performance metrics, and team challenges.
• Coordinate and collaborate with other departments, including Quality, Customer Service, and Sales, for seamless operational integration.
• Monitor key operational performance indicators (KPIs) and provide observations with recommendations for improvement.
• Ensure strict compliance with company policies and safety procedures during all operational execution phases.
• Undertake additional tasks as assigned by management to support operational objectives.

Qualifications and Requirements

• A Diploma or Bachelor's degree in Business Administration, Industrial Engineering, or a related field.
• A minimum of 3 to 5 years of relevant experience in supply chain, distribution, operational follow-up, or field operations.
• Demonstrated strong organizational and analytical skills, with a proven ability to manage and follow up on work teams effectively.
• Proficiency in using computer applications and operations management systems.
• Excellent communication skills and the ability to solve problems efficiently and effectively.

Required Skills

• Operations Management
• Organizational Skills
• Analytical Skills
• Team Management
• Computer Applications
• Operations Management Systems
• Communication Skills
• Problem Solving

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience.

About the Role

Louis Vuitton is seeking a dedicated Stock Controller to join our team in Riyadh, Saudi Arabia. This role is crucial for ensuring the efficiency of our back-of-house operations through meticulous stock management and administrative coordination. By maintaining accurate inventory and streamlining processes, the Stock Controller will empower store teams to dedicate more time to clients, thereby delivering a seamless and exceptional client experience that aligns with the prestigious standards of the Maison.

Key Responsibilities

• Maintain highly accurate and well-organized stockrooms for both product and packaging materials.
• Oversee the management of incoming deliveries, replenishment of stock on the sales floor, and ensure product availability.
• Coordinate effectively with the Supply Chain department to facilitate the Material Planning and Replenishment (MPR) process in response to client needs.
• Manage vendor contracts, oversee store maintenance, and ensure adequate supplies are available for store operations.
• Liaise with HR administration and payroll departments to manage timesheets and ensure all necessary documentation is processed accurately.
• Support workforce planning initiatives by aligning staffing levels with store traffic and commercial demands.
• Process expense reimbursements and ensure adherence to internal audit guidelines.
• Manage client repairs and after-sales requests with a strong client-centric approach, ensuring a high level of service.
• Follow up diligently on any quality issues related to products or services to ensure client satisfaction.

Qualifications and Requirements

• Previous experience in stock management, operations, or retail administration is essential.
• Demonstrated ability to be highly organized with a strong attention to detail.
• Must be reliable, structured in approach, and possess a service-oriented mindset.
• Comfortable and effective working cross-functionally within a store environment.

Required Skills

• Proficiency in Stock Management and Administrative Coordination.
• Experience in Retail Administration.
• Exceptional Attention to Detail.
• Strong Service-Oriented approach.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

AstroLabs is seeking a proactive and experienced Account Manager to lead post-company setup operations, focusing on HR, PRO, and GRO services. This role is crucial for delivering a high-quality client experience and driving the growth of our client portfolio within our rapidly scaling Post Setup business line in Riyadh. The position is suited for an ambitious professional aiming to take ownership, build expertise, and develop into a leadership role while contributing to Saudi Vision 2030. You will be instrumental in enabling businesses to establish and scale their operations in Saudi Arabia, ensuring they navigate regulatory landscapes effectively.

Key Responsibilities

• Oversee and execute HR, GRO, and PRO services, including license renewals, work permit processing, Saudization initiatives, payroll management, and ensuring compliance with governmental regulations.
• Utilize governmental portals such as QIWA, GOSI, Mudad, MISA, and MC for regulatory compliance and operational efficiency.
• Build and maintain strong relationships with government entities and external partners to ensure smooth and timely service delivery.
• Ensure accurate capture, meticulous maintenance, and secure storage of all client data and documentation within internal systems.
• Continuously refine operational processes to enhance efficiency, improve service quality, and proactively implement new service offerings.
• Take full ownership of a diverse client portfolio, ensuring HR, GRO, and PRO needs are met to the highest standards.
• Provide proactive advisory support to clients on regulatory requirements and operational optimization in Saudi Arabia.
• Manage the end-to-end client engagement lifecycle, from onboarding to offboarding, ensuring high satisfaction and gathering testimonials and referrals.
• Handle escalations from junior team members, providing expert guidance and coaching to resolve complex client issues.
• Drive client retention and renewals by ensuring consistent customer satisfaction and fostering business growth.
• Undertake mentorship and coaching responsibilities to support junior team members' development.
• Lead by example, demonstrating strong operational execution, problem-solving capabilities, and exceptional customer service.
• Contribute to a collaborative team environment, fostering continuous learning and improvement.
• Identify and implement new services and process improvements to enhance client value.
• Stay informed about industry trends and regulatory changes to maintain AstroLabs' leadership in HR, GRO, and PRO services.
• Represent AstroLabs at industry events and networking sessions to build relationships and drive business growth.

Qualifications and Requirements

• An ambitious professional with a strong desire to grow into a management role.
• A minimum of 2 years of experience in Account Management, Operations, or Customer Success within a KPI-driven environment in Saudi Arabia.
• A background in HR, GRO, PRO, Company Setup, or Corporate Services is highly desirable.
• Full fluency in both Arabic and English, complemented by excellent communication skills.
• A strong ability to manage client accounts independently, coupled with a solutions-driven mindset.
• Exceptional attention to detail and a process-driven approach, with outstanding organizational and task management skills.
• Skilled in data analysis and reporting, with the ability to use insights to drive continuous improvements.
• A natural people person with a passion for mentoring, coaching, and supporting team development.
• Proficiency in Microsoft Office Suite, particularly Excel, and experience with CRM tools.
• A commitment to professional growth, demonstrated by actively engaging in training and development opportunities.
• A brand ambassador for AstroLabs, embodying core values of Ownership, Ambition, and Excellence.

Required Skills

• Account Management
• Operations Management
• Customer Excellence
• Regulatory Compliance
• HR Services
• PRO Services
• GRO Services
• License Renewals
• Saudization
• Government Portal Management (QIWA, GOSI, Mudad, MISA, MC)
• Customer Service
• Sales Skills
• Detail-Oriented
• Process-Driven
• Data Analysis
• Reporting
• Mentoring
• Coaching
• Microsoft Office Suite (Excel)
• CRM Tools

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic and scaling business environment at AstroLabs, the Gulf's leading business expansion platform dedicated to empowering high-growth companies.

About the Role

Hays is partnering with a leading global investment bank to recruit a professional and friendly Receptionist to join their team in Riyadh, Saudi Arabia. This is an opportunity to work within a prestigious and fast-paced corporate environment, where the incumbent will serve as the first point of contact for clients and visitors, while providing support for daily office operations.

Incumbent Responsibilities

• Greet clients and visitors in a professional and courteous manner.
• Serve as the first point of contact for all incoming inquiries via the reception desk.
• Manage incoming calls, emails, and general correspondence.
• Coordinate meeting room bookings and ensure their readiness.
• Support administrative tasks and daily office coordination.
• Handle incoming and outgoing mail, deliveries, and courier services.
• Maintain a high level of professionalism and presentable appearance at all times.

Qualifications and Requirements

• 1-2 years of experience in a receptionist or front desk role.
• Ability to work effectively in a fast-paced corporate environment.

Key Skills

• Strong communication and interpersonal skills.
• Professional appearance and a customer-service oriented approach.
• Excellent organizational skills and ability to multitask.

Additional Opportunity Details

This is a contract position based in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. This opportunity offers exposure to a globally recognized investment bank within a professional and collaborative work environment, providing exposure to a high-level corporate setting and long-term career development opportunities.

About the Spa Manager Role

Hilton is seeking a dedicated Spa Manager to oversee daily spa operations in Saudi Arabia. This role is key to delivering memorable spa services and enhancing the guest experience. The Spa Manager will ensure high standards of service, operational efficiency, and team development within the spa environment, contributing to Hilton's commitment to hospitality.

Key Responsibilities

• Oversee daily spa operations, including guest service, product quality, inventory, systems, and departmental budgets.
• Maximize revenue through the development of spa menus and the implementation of marketing and merchandising strategies.
• Maintain spa facilities, ensuring all areas and equipment are clean and in excellent working order.
• Enhance guest satisfaction by monitoring service trends, responding to feedback, and implementing improvements.
• Develop the spa team through supervision, coaching, and mentoring, including performance evaluations and professional development.
• Ensure compliance with all health, safety, and sanitation regulations.

Required Qualifications and Experience

Candidates should possess a passion for hospitality and demonstrate strong integrity. The role requires leadership qualities, a belief in teamwork, and a strong sense of ownership and accountability, with a focus on timely execution.

• 5-10 years of relevant experience.

Essential Skills

• Guest service
• Product quality management
• Inventory management
• Systems management
• Budget management
• Revenue maximization
• Marketing and merchandising strategies
• Facility maintenance
• Guest satisfaction enhancement
• Team supervision, coaching, and mentoring
• Performance evaluation
• Professional development facilitation
• Compliance with health, safety, and sanitation standards
• Overall hospitality expertise

Work Context

This is a full-time position based in Saudi Arabia. The role is part of Hilton's global hospitality network, known for its award-winning workplace culture that values both guest satisfaction and team member well-being.

About the Role

The Diacare Center, a prominent medical facility located in Riyadh, Saudi Arabia, is seeking a dynamic Saudi national to assume the position of Medical Center Director. The incumbent of this vital role will be responsible for leading and overseeing all operational, administrative, and strategic functions of the center, ensuring its continued success and growth in the healthcare sector. This leadership role is based in the Granada district of Riyadh and requires a full-time commitment.

Key Tasks and Responsibilities

• Lead and manage the overall operations of the medical center, ensuring efficient and organized service delivery.
• Ensure strict compliance with all relevant healthcare regulations and quality standards applicable in the Kingdom of Saudi Arabia.
• Drive business growth initiatives and foster a culture of operational excellence throughout the center.
• Manage budgets, monitor financial performance, and optimize operational efficiency to achieve organizational goals.
• Continuously work on improving patient experience and enhancing the quality of services provided.
• Lead and inspire multidisciplinary teams, promoting a collaborative and supportive work environment.
• Support organizational development and implement continuous improvement strategies.

Qualifications and Requirements

• The applicant must be a Saudi national.
• Hold a Bachelor's degree in Healthcare Management, Business Administration, or a closely related field.
• A Master's degree in a relevant specialization is preferred.
• Possess at least 5 years of progressive leadership experience in hospitals or medical centers.
• Demonstrate strong leadership capabilities, with excellent communication and strategic planning skills.
• Possess excellent knowledge of Saudi Arabia's healthcare regulations and quality standards.

Core Skills

• Leadership and team management.
• Effective communication.
• Strategic planning and execution.
• Deep understanding of Saudi Arabian healthcare regulations.
• Commitment to maintaining high-quality standards.

Additional Information

This full-time role is located at the Diacare Center in the Granada district of Riyadh, Saudi Arabia. The role requires 5-10 years of experience.

Interested candidates are requested to send their CV via WhatsApp to the number: 05********.

About the Role

Aljeel Medical is seeking a Senior Operations Specialist to join their team in Riyadh, Saudi Arabia. This role is responsible for overseeing and optimizing daily operations to ensure efficiency and effectiveness in meeting strategic goals. The Senior Operations Specialist will analyze workflows, identify areas for improvement, implement streamlining strategies, and foster coordination across departments. This is a full-time position based in Riyadh.

Key Responsibilities

• Receive and fulfill all incoming orders in a timely and efficient manner.
• Track the status of all orders meticulously using ERP software.
• Monitor inventory levels and proactively alert supervisors to any potential shortages or discrepancies.
• Handle incoming phone calls, process customer returns, and provide comprehensive online customer service.
• Review and correct outstanding data related to customer orders to ensure accuracy.
• Facilitate effective coordination and communication between the warehouse, sales, and finance departments.
• Register Initial Purchase Orders (IPOs) accurately and in a timely fashion.
• Oversee and manage project execution from initial planning through to successful completion.
• Coordinate with internal teams and external vendors or contractors to ensure the timely delivery of goods and services.
• Monitor project progress closely and prepare regular reports for management.
• Follow up on Proof of Delivery (PODs) and ensure the completion of Final Acceptance processes.

Qualifications and Experience

• A Bachelor's degree in a relevant field.
• A minimum of 2 to 4 years of experience in a similar operational role.
• Experience in the NUPCO Process is highly preferable.

Required Skills

• Advanced proficiency in Microsoft Excel, including advanced functions and data manipulation.
• Strong overall proficiency in MS Office Suite.
• Experience utilizing ERP software for order tracking and inventory management.
• Demonstrated ability in data analysis and data reporting.
• Excellent organizational skills and the ability to manage multiple tasks effectively.
• Strong time management skills to meet deadlines and prioritize workload.
• Advanced communication skills, both written and verbal.

Work Details

This is a full-time position located in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh location. This management position is responsible for the daily operations of the Housekeeping department, with potential oversight of Recreation/Health Club and Laundry services. The role is essential in maintaining high standards of cleanliness and presentation across guest rooms, public spaces, and employee areas, directly impacting guest satisfaction and operational efficiency.

Key Responsibilities

• Oversee and manage daily shift operations for the Housekeeping department, ensuring adherence to all standards and procedures.
• Direct and collaborate with team members to ensure guest rooms, public spaces, and employee areas are clean and well-maintained.
• Conduct daily inspections of guestrooms and public areas, holding individuals accountable for necessary corrective actions.
• Ensure timely and efficient communication of guest room status to the Front Desk.
• Prepare daily work assignments based on room cleaning priorities and anticipated check-outs.
• Manage inventory of housekeeping supplies to maintain adequate stock levels.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand and manage the department's contribution to overall property financial goals, aiming to meet or exceed budgeted targets.
• Verify that all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to ensure understanding and completion.
• Participate in departmental meetings, conveying clear and consistent messages regarding departmental goals.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment within the team.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition programs are active on all shifts and participate in ongoing recognition efforts.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and publicly recognize the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and effectively handle guest problems and complaints.
• Strive for continuous improvement in service performance.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Housekeeping operations management
• Laundry operations management
• Ensuring guest satisfaction
• Budget management
• Human Resources management
• Customer service excellence

Work Environment and Location

This is a full-time, on-site management role located in the Financial District of Riyadh, Saudi Arabia. The position is part of the Housekeeping & Laundry job category.

W Hotels is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. We are dedicated to non-discrimination on any protected basis.

About the Role

Hilton is seeking a Personal Assistant to the General Manager to join their team in Saudi Arabia. This full-time position is suitable for individuals with 0-1 years of experience looking to start a career in hospitality. The Personal Assistant will support the General Manager and department managers, contributing to the smooth daily operations of the office and the delivery of exceptional guest experiences.

Hilton fosters an award-winning workplace culture that values integrity, leadership, teamwork, ownership, and a focus on the present moment. The company is committed to building an exceptional workplace for its team members and providing outstanding experiences for guests. This role offers an opportunity for career growth within a global hospitality leader.

Key Responsibilities

• Provide comprehensive administrative support for daily office operations, including word processing, data entry, filing, and copying.
• Respond promptly and professionally to all guest interactions, contributing to positive guest experiences.
• Manage all forms of communication efficiently, including answering telephones, handling email correspondence, and processing general mail in a timely manner.
• Coordinate and manage travel arrangements for department managers.
• Assist with departmental initiatives and ad-hoc assignments, providing support for special projects as needed.

Qualifications and Requirements

• A passion for hospitality.
• Demonstrated integrity and a commitment to ethical conduct.
• A proactive approach with a sense of ownership and accountability.
• The ability to approach tasks with urgency and discipline.

Required Skills

• Administrative Support
• Word Processing
• Data Entry
• Filing
• Copying
• Guest Interaction
• Communication Skills
• Telephone Answering
• Email Management
• Correspondence Processing
• Travel Arrangements Coordination
• Project Support
• Leadership Qualities
• Teamwork
• Urgency
• Discipline

Work Environment and Details

This is a full-time position based in Saudi Arabia with Hilton. The role is designed for individuals with 0-1 years of experience, offering a foundation for a career in the hospitality industry.

About the Receptionist Role

Ghafari Associates is seeking a dedicated Receptionist to join our team in Riyadh, Saudi Arabia. This full-time position serves as the primary point of contact for the company, providing essential administrative support to various departments and ensuring a welcoming environment for all visitors. This role offers an opportunity to contribute to a global leader in architecture, engineering, and consulting.

Key Responsibilities

• Manage and direct calls through a multi-line phone system, screening and forwarding as appropriate.
• Greet visitors professionally and assist them with the check-in process.
• Provide administrative and clerical support to department heads.
• Assist with data entry and maintain accurate departmental records.

Required Qualifications

• High School Diploma is required.
• A minimum of two years of experience in a receptionist or administrative role is necessary.
• Proficiency in reading, writing, and speaking English is essential.

Essential Skills

• Demonstrated proficiency with Microsoft Office Suite.
• Competence in operating and managing a multi-line phone system.
• Excellent oral and written communication abilities.
• A positive and professional demeanor.
• Strong organizational and prioritization skills.

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.

About the Role

Talent Blueprint FZ LLC is seeking a Tournament City Operations – Operations professional to join their team in Riyadh, Saudi Arabia. This role is integral to the successful planning, coordination, and execution of city-level operational activities for a major international football tournament. The successful candidate will collaborate with operational leads, host city stakeholders, venues, and service providers to ensure all tournament operations are delivered efficiently and to the highest standards. The contract is for a fixed term, with an immediate start and an end date of March 2027.

Key Responsibilities

• Support the effective implementation of city operational plans and tournament delivery requirements.
• Coordinate day-to-day operational activities across assigned functional areas to ensure seamless execution.
• Monitor operational readiness actions diligently and maintain comprehensive tracking tools and reports.
• Assist in the preparation and distribution of essential operational documentation, schedules, and important briefings.
• Support the coordination of meetings, workshops, and operational planning sessions to facilitate collaboration and progress.
• Liaise effectively with host city stakeholders, service providers, venues, and government agencies as directed by senior management.
• Support clear communication and efficient information sharing between tournament functional areas and external partners.
• Assist in coordinating operational requests and ensuring timely follow-up on all action items.
• Maintain accurate stakeholder records, contact lists, and essential operational documentation.
• Support the delivery of operational readiness exercises, simulations, and test events to ensure preparedness.
• Track action items arising from readiness activities and ensure their timely follow-up and resolution.
• Assist in monitoring operational preparedness against established milestones and objectives.
• Support operational activities during the tournament periods, ensuring smooth functioning.
• Monitor service delivery and promptly report any operational issues to senior operational teams.
• Assist in coordinating responses to operational incidents and disruptions to minimize impact.
• Provide essential administrative and logistical support to city operations teams.
• Maintain operational trackers, reports, and readiness dashboards to provide clear visibility.
• Compile accurate meeting minutes, action logs, and operational updates for record-keeping and communication.
• Support data collection and reporting requirements across all operational functions.
• Ensure all records and documentation are maintained accurately and efficiently for easy access and reference.

Qualifications and Requirements

• A Bachelor's degree in Event Management, Sports Management, Business Administration, Operations, or a closely related field.
• A minimum of 3 to 5 years of relevant experience in events, sports operations, project coordination, venue operations, or a similar field.
• Demonstrated experience supporting large-scale events or complex multi-stakeholder projects is highly preferred.
• Previous experience in sporting events or international tournaments is considered advantageous.

Required Skills

• Strong organizational and coordination skills to manage complex operations.
• Excellent communication and interpersonal abilities for effective stakeholder engagement.
• Proven ability to manage multiple tasks and deadlines simultaneously in a dynamic environment.
• Exceptional attention to detail and robust administrative capabilities.
• A proactive problem-solving mindset and the ability to thrive in fast-paced environments.
• Proficiency in Microsoft Office Suite and experience with project tracking tools.
• Ability to work collaboratively and effectively with diverse stakeholders and teams.

Contract Details

This is a contract position based in Riyadh, Saudi Arabia. The contract duration is from the immediate start date until March 2027.

About the Branch Director Role

Khazeen is seeking a Branch Director to manage the overall operations of its Riyadh, Saudi Arabia branch. This full-time position requires a leader with over 10 years of experience to ensure the branch operates effectively and efficiently, aligning with industrial best practices and supporting Khazeen's strategic objectives.

Operational Leadership and Management

The Branch Director will establish coordination mechanisms across branch operations to guarantee safety and enhance operational efficiency and effectiveness. This includes leading production and maintenance processes for safe product handling and the operation of industrial assets. A key focus will be on continuously improving operating processes to align with industry best practices and implementing a control system to measure and improve performance.

Performance Monitoring and Improvement

This role involves continuously monitoring industrial operations' performance and taking necessary corrective actions. The Branch Director will ensure the efficient execution of approved investment projects to upgrade the asset base and that maintenance engineering processes meet best-in-class standards for operational excellence. Meeting internal operating objectives and target performance levels agreed upon by Business Units is also a core responsibility.

Strategic Contribution and Development

The Branch Director will collaborate on the development of Khazeen's Strategic Plan and Yearly Budget for operations. This includes directing all technical activities related to investment projects, such as planning, engineering, contractor assessment, and construction. Recommendations for investments and resources to improve operational efficiency and effectiveness will be essential. The role also involves networking with industry professionals to foster knowledge-sharing and collaboration, and identifying opportunities for growth by benchmarking Khazeen's practices against competitors.

Qualifications and Experience

Candidates should possess a Bachelor’s Degree in Mechanical or Industrial Engineering or an equivalent qualification. An MBA is considered a plus. A minimum of 10 years of professional experience is required, with at least 2 years in a managerial capacity.

Team Development and Standards

The Branch Director is responsible for keeping the team updated on relevant local and international standards, trends, and work practices. This includes identifying measures for effective adaptation and deployment within Khazeen to ensure the team is equipped with current industry knowledge and best practices.