Operations Officer Jobs in Saudi Arabia

Job Opportunity: Warehouse and Cleaning Supervisor (for Saudis only)

About the Role

FNRCO is seeking a skilled and experienced Network Systems & Data Security Administrator to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is critical for managing and securing our network infrastructure, ensuring data integrity and confidentiality, and protecting systems against evolving threats. The ideal candidate will have a strong understanding of network security principles and hands-on experience with a wide range of security tools and technologies. This role requires a proactive approach to security management, including the administration, configuration, and ongoing maintenance of security platforms, implementing security policies, conducting vulnerability assessments, and coordinating remediation efforts.

Key Responsibilities

• Administer, configure, and manage Cisco Firepower Firewalls and Cisco FMC for centralized policy management.
• Support and maintain Palo Alto firewalls, including policy tuning, NAT configuration, and traffic inspection.
• Manage Web Proxy solutions, specifically Broadcom Bluecoat, for secure internet access and URL filtering.
• Administer DDoS protection solutions such as Arbor and Akamai to ensure network resilience.
• Configure and support F5 platforms, including APM for VPN Remote Access, ASM for Web Application Firewalling, and GTM for DNS and Traffic Management.
• Ensure proper network segmentation, optimize firewall rules, and maintain secure connectivity.
• Administer Cisco ISE (AAA Server) for authentication, authorization, and accounting.
• Manage ForeScout NAC for device visibility and network admission control.
• Support OneIdentity (IAM & MFA) and Microsoft Azure MFA for secure authentication.
• Administer Privileged Access Management solutions, such as Delinea, to secure privileged accounts.
• Manage Microsoft Certificate Authority (CA) for certificate issuance, renewal, and lifecycle management.
• Administer Endpoint Protection platforms, including Symantec Endpoint Protection and Microsoft Defender.
• Manage File Integrity Monitoring solutions like ChangeTracker for critical systems.
• Support secure configuration and hardening of servers, endpoints, and network devices.
• Administer Email Security Gateway solutions, such as Symantec Messaging Gateway.
• Administer vulnerability management tools including Qualys and Tenable Nessus.
• Perform regular vulnerability scans across network, systems, and applications.
• Coordinate patching and remediation efforts with infrastructure and application teams.
• Maintain baseline security configurations and ensure compliance with hardening standards.
• Support the infrastructure integration of Microsoft DLP and Microsoft Purview (Data Classification).
• Administer Web Application Firewall (F5 ASM) and support application security tools (Checkmarx, SecureEyes) in coordination with development teams.
• Manage Database security controls (Imperva) to protect critical data assets.
• Perform end-to-end administration, configuration tuning, patching, and upgrades of security platforms.

Qualifications and Experience

• A minimum of 5 years of experience in network security, cybersecurity operations, or security administration roles.
• Proven hands-on experience administering multiple security tools.
• Strong understanding of networking concepts including TCP/IP, DNS, VPN, routing, and switching.
• Experience with security integrations across SIEM, SOAR, IAM, and endpoint tools.
• Familiarity with threat intelligence platforms and incident response processes.
• Ability to manage complex multi-vendor environments and troubleshoot integrations effectively.
• Excellent analytical, problem-solving, and communication skills.

Required Technical Skills

• Firewalls & Perimeter Security: Cisco Firepower Firewalls, Cisco FMC, Palo Alto firewalls, Web Proxy (Broadcom Bluecoat), DDoS protection solutions (Arbor, Akamai).
• Application & Access Control: F5 platforms (APM, ASM, GTM), Cisco ISE (AAA Server), ForeScout NAC, OneIdentity (IAM & MFA), Microsoft Azure MFA, Privileged Access Management (Delinea).
• Endpoint & Data Security: Microsoft Certificate Authority (CA), Endpoint Protection platforms (Symantec Endpoint Protection, Microsoft Defender), File Integrity Monitoring (ChangeTracker), Email Security Gateway (Symantec Messaging Gateway), Microsoft DLP, Microsoft Purview (Data Classification), Database security controls (Imperva).
• Vulnerability Management: Vulnerability management tools (Qualys, Tenable Nessus).
• Application Security: Web Application Firewall (F5 ASM), application security tools (Checkmarx, SecureEyes).
• Core Security Concepts: Network security, cybersecurity operations, security administration.
• Networking Fundamentals: TCP/IP, DNS, VPN, routing, switching.
• Security Integrations: SIEM, SOAR, IAM, endpoint tools.
• Operational Skills: Threat intelligence platforms, incident response processes, managing complex multi-vendor environments, troubleshooting integrations.
• Automation (Plus): Experience with scripting/automation using PowerShell or Python.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia.

Application Information

For upcoming job vacancies, please forward your CV through the following link: https://*********

About the Role

Apparel Group is seeking a Human Capital Officer to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to the successful implementation and ongoing optimization of our Human Resources Management System (HRMS) across the organization. The role focuses on ensuring the HRMS effectively meets business requirements through configuration and customization, thereby contributing to efficient HR operations.

The Human Capital Officer will support the HRMS software, maintain data accuracy, and facilitate its use for all employees. This is an opportunity for individuals with 0-1 years of experience to gain practical experience in HR technology and system administration within a retail environment.

Key Responsibilities

• Provide support for the development and enhancement of the HRMS software.
• Review data within the HRMS to ensure accuracy and integrity.
• Adhere to defined project processes, including system administration.
• Ensure data integrity and accuracy of employee and organizational information through regular reviews and audits.
• Collaborate with other HRMS users across departments, including Payroll, Accounting, and Projects.
• Manually update employee information and documents within the HRMS, avoiding reliance on vendor-provided uploads.
• Provide user credentials and access details to employees for HRMS utilization.
• Maintain up-to-date internal workflow mappings for all employees.
• Prepare reports to support HR functions and business needs.
• Handle and resolve employee queries related to the HRMS in a timely manner.

Qualifications and Requirements

• A foundational understanding of HRMS software implementation processes.
• Familiarity with HRMS configuration and customization principles.
• Ability to ensure and maintain data accuracy and integrity.
• Experience with system administration tasks.
• Proficiency in conducting audits to verify data.
• Strong collaboration and interpersonal skills for working with diverse teams.
• Capability in report preparation.
• Skill in handling and resolving user queries.

Required Skills

• HRMS Software Implementation
• HRMS Configuration
• HRMS Customization
• Data Accuracy
• System Administration
• Data Integrity
• Audits
• Collaboration
• Report Preparation
• Query Handling

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role offers an opportunity to work within the dynamic retail sector at Apparel Group.

About the Role

Abdul Latif Jameel is looking for a highly organized and proactive Senior Office Manager to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role will primarily contribute to ensuring the smooth and efficient day-to-day operations of the office, providing comprehensive administrative support to the Director and other management figures.

Role Responsibilities

• Respond to the Director's inquiries, follow up on them, and delegate them to the appropriate subordinates on his behalf.
• Identify and obtain materials required for meetings from various sources, and collect and compile data for reports and statistics based on verbal instructions.
• Perform routine administrative tasks, and make necessary daily decisions to support activities and ensure the smooth flow of work and information.
• Print all confidential work for the Director, other managers, and subordinates, ensuring complete confidentiality is maintained.
• Maintain and control sensitive or highly confidential files, data, correspondence, and reports, restricting access to authorized personnel only.
• Receive and record sensitive files, confidential correspondence, and reports from senior management, colleagues, and external sources.
• Draft or send responses to routine inquiries, and draft responses to non-routine inquiries, following the instructions of the direct supervisor.
• Coordinate the Director's daily activities, including managing daily schedules, meeting reminders, and other appointments.
• Make travel and hotel arrangements and others for meetings and visits, including booking tickets and transportation.
• Sort and prioritize all correspondence and reports, determine the urgency of responses, and refer items requiring immediate personal attention, while referring necessary items to other subordinates and following up on responses.
• Coordinate, create, and prepare reports for the General Manager.
• Exercise initiative and work independently by making inquiries and preparing routine correspondence or responding to inquiries.
• Follow up on transactions with other relevant departments or divisions within the company.
• Create and maintain effective filing and retrieval systems, whether paper-based or electronic.

Qualifications and Requirements

• Proven experience of at least 3 years in a similar office management position.
• Exposure to a multinational corporate work environment is essential.
• Holds a Bachelor's degree in Management or a related field.
• Ability to prioritize and set a course of action to effectively handle multiple tasks.
• Demonstrate tact and discretion in preparing, disclosing, and handling information.

Required Skills

• Effective communication skills in both English and Arabic, enabling interaction with individuals at all levels within and outside the organization.
• Strong self-correspondence abilities.

Additional Details

The incumbent holds the position of Senior Office Manager on a full-time basis in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience in a similar position.

About the Role

Fastgate Logistics is seeking a dedicated Freight Operation professional to join our team in Jeddah, Makkah, Saudi Arabia. This full-time, on-site role is crucial for optimizing customs and supply chain management, aligning with our mission to transform global trade. You will be instrumental in ensuring the timely and secure transportation of shipments, contributing to the efficiency and sustainability of our clients' operations. Founded on principles of professionalism, commitment, and credibility, Fastgate Logistics delivers well-structured logistics solutions, partnering with government authorities and utilizing real-time cargo tracking to provide end-to-end services. This role offers an opportunity for an individual with strong organizational and communication skills to grow within a dynamic logistics environment that supports Saudi Vision 2030.

Key Responsibilities

• Manage day-to-day freight operations to ensure the timely and secure transportation of shipments.
• Coordinate effectively with clients, stakeholders, and government authorities.
• Prepare all necessary logistics documentation accurately and efficiently.
• Track shipments throughout their journey to provide real-time updates.
• Handle and facilitate customs clearance processes.
• Contribute to continuous process improvements to enhance operational efficiency and mitigate risks.

Qualifications and Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 0-1 years of experience in freight operations or a related logistics role.
• Fluency in English is required.
• Proficiency in Arabic is an advantage.
• Knowledge of customs regulations is a plus.
• A background in logistics or supply chain management is a plus.

Required Skills

• Strong analytical skills to assess data, identify patterns, and solve logistical challenges.
• Excellent communication skills for effective coordination with clients, stakeholders, and team members.
• Proficiency in sales and the ability to build and maintain client relationships.
• Experience in operations management for handling day-to-day logistics tasks and ensuring process efficiency.
• Project management skills to organize, plan, and execute freight operations within deadlines.
• Proactive problem-solving abilities.
• High attention to detail.

Work Environment

This is a full-time, on-site position located in Jeddah, Makkah, Saudi Arabia. The role is part of Fastgate Logistics, a company committed to professionalism, commitment, and credibility in delivering logistics solutions.

About the Role

Brilliant Minds Events is seeking a specialized and experienced Project Manager to lead workforce operations and deliver events for the prestigious AFC Asian Cup 2027 in Jeddah. This role is pivotal in ensuring the seamless execution of tournament activities, with a focus on operational excellence, workforce readiness, and strict accreditation compliance throughout the event lifecycle. The ideal candidate will be instrumental in managing all aspects of the project, from initial planning and staffing to final delivery, ensuring a successful and memorable experience for the AFC Asian Cup 2027 in Jeddah.

Key Tasks and Responsibilities

• Manage the complete project lifecycle for the AFC Asian Cup 2027 operations in Jeddah, from inception to completion.
• Develop comprehensive project timelines, detailed workforce plans, realistic budgets, and clear operational deliverables.
• Effectively coordinate with venue operators, tournament stakeholders, and internal project teams to ensure alignment and efficient execution.
• Lead the end-to-end process of workforce recruitment, onboarding, scheduling, deployment, and performance management.
• Oversee all accreditation processes, ensuring strict adherence to AFC requirements and compliance.
• Conduct thorough venue inspections, operational reviews, and readiness assessments to identify and address potential issues.
• Proactively monitor project risks and issues, developing and implementing effective mitigation strategies.
• Produce detailed periodic reports, including workforce updates and operational performance summaries, for stakeholders.

Qualifications and Requirements

• Bachelor's degree in Project Management, Business Administration, Event Management, or a closely related field.
• Proven experience of at least 3 to 4 years in managing major events, complex workforce operations, or significant sports projects.
• Strong demonstrated abilities in project management, leadership, and effective stakeholder management.
• Experience in accreditation systems and multi-venue event operations management is a significant advantage.
• Excellent communication, organizational, and problem-solving skills are essential for this role.
• Fluency in both English and Arabic is mandatory.

Core Competencies

• Project Management
• Leadership
• Stakeholder Management
• Accreditation Systems
• Multi-Venue Event Operations
• Communication
• Organization
• Problem Solving

Additional Job Information

This position is a Project Manager role based in Jeddah, Saudi Arabia, on a contractual basis. The role requires 2-5 years of experience.

About the Role

Amazon is seeking a Compliance & Government Relations Manager for its Quick Commerce operations in Jeddah, Makkah, Saudi Arabia. This role is responsible for ensuring the organization's adherence to all regulatory requirements and for managing relationships with government bodies and regulatory authorities. The position serves as a key link between compliance enforcement and government engagement to ensure lawful operations.

Role Responsibilities

The successful candidate will develop and maintain a compliance framework, conduct regular audits, and manage necessary permits and licenses. This includes building and nurturing relationships with government entities, monitoring legislative changes, and advising leadership on potential business impacts. Collaboration with Legal, Operations, and Engineering teams is essential to integrate compliance and government relations into all business aspects.

• Own and maintain the site compliance framework, including the management of all necessary licensing, permits, and regulatory documentation.
• Conduct regular compliance audits and gap assessments across all operational sites to ensure adherence to regulations.
• Ensure the timely renewal and accurate tracking of all regulatory permits and licenses.
• Develop and maintain comprehensive compliance registers, trackers, and reporting dashboards for effective oversight.
• Build and maintain strong, positive relationships with relevant government bodies, regulatory authorities, and enforcement agencies.
• Proactively monitor legislative and regulatory changes that may impact operations and provide timely advice to leadership.
• Support Branch Managers in effectively managing regulatory interfaces at the site level.
• Develop and implement government engagement strategies aligned with the company's business objectives.
• Collaborate effectively with Legal, Operations, and Engineering teams to ensure integrated compliance and government relations coverage.
• Provide essential compliance and government relations input into new site launches, expansions, and significant operational changes.
• Maintain high standards for documentation of all regulatory correspondence and government interactions.
• Report on compliance and government relations operational status to senior leadership on a regular cadence.

Qualifications and Experience

Candidates should possess a Bachelor's degree and a minimum of 3 years of experience in program or project management. Experience working cross-functionally with both technical and non-technical teams is required, along with at least 3 years of experience in defining and implementing process improvement initiatives using data and metrics for evaluation. Proficiency in advanced Excel, including Pivot Tables and VLOOKUPs, and SQL is necessary.

• Bachelor's degree required.
• Minimum 3 years of experience in program or project management.
• Minimum 3 years of experience working cross-functionally with technical and non-technical teams.
• Minimum 3 years of experience in defining and implementing process improvement initiatives, utilizing data and metrics for evaluation.
• Advanced knowledge of Excel (Pivot Tables, VLOOKUPs) and proficiency in SQL.
• Minimum 3 years of experience driving end-to-end project delivery and communicating results to senior leadership.
• Experience in stakeholder management, effectively engaging with multiple stakeholders at various organizational levels.
• Experience in building processes, project management, and developing schedules.

Required Skills

• Program Management
• Project Management
• Cross-functional Collaboration
• Process Improvement
• Data Analysis
• Advanced Excel (Pivot Tables, VLOOKUPs)
• SQL
• Stakeholder Management
• Building Processes
• Schedule Management

Location and Work Type

This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role requires approximately 2-5 years of relevant experience.

About the Role

Ninja is seeking an experienced Super User to join our team in Jiddah, Makkah, Saudi Arabia. This role serves as the primary liaison between Warehouse Operations and the IT department, focusing on the effective utilization and optimization of our Warehouse Management Systems (WMS). The Super User will be instrumental in ensuring system efficiency, driving user adoption, maintaining data accuracy, and facilitating continuous process improvement within warehouse operations. This full-time position requires a proactive individual with a strong understanding of warehouse logistics and the ability to leverage technology to enhance operational performance, bridging the gap between business needs and technical solutions.

Key Responsibilities

• Support and optimize warehouse operations through the effective use of Warehouse Management Systems (WMS).
• Act as the key liaison between Warehouse Operations and IT, ensuring seamless communication and collaboration.
• Drive system efficiency and ensure the WMS is utilized to its full potential.
• Promote and facilitate user adoption of the WMS across the operations team.
• Maintain and ensure the accuracy of data within the WMS.
• Identify and implement opportunities for continuous process improvement within warehouse operations, leveraging WMS capabilities.
• Deliver system training to end-users, ensuring they are proficient in using the WMS.
• Provide ongoing support to end-users, troubleshooting issues and answering queries related to the WMS.
• Map current warehouse processes and workflows to identify areas for optimization.
• Track and report on operational performance metrics, utilizing data analysis tools.
• Contribute to the successful implementation, enhancement, or integration of WMS solutions.

Qualifications and Requirements

• Bachelor's degree in Information Technology, Computer Science, Industrial Engineering, or a related field. An IT background is preferred.
• A minimum of 3 years of experience in warehouse or Distribution Center (DC) operations.
• Strong hands-on experience with Warehouse Management Systems (WMS) and their associated modules.
• Proficiency in data analysis and reporting tools, specifically Power BI and SQL.
• Demonstrated experience in data analysis, reporting, and tracking operational performance.
• Proven experience in delivering system training and providing end-user support.
• A solid understanding of process mapping, workflow optimization, and continuous improvement methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Experience supporting WMS implementations, enhancements, or integrations is considered an advantage.

Required Skills

• Warehouse Management Systems (WMS)
• Power BI
• SQL
• Data Analysis
• Reporting
• Operational Performance Tracking
• System Training
• End User Support
• Process Mapping
• Workflow Optimization
• Continuous Improvement Methodologies
• Analytical Skills
• Problem-Solving Skills
• Communication Skills
• WMS Implementations
• WMS Enhancements
• WMS Integrations

Work Environment and Details

This is a full-time position based in Jiddah, Makkah, Saudi Arabia, covering operations within Jeddah and Makkah cities. The role requires 2-5 years of relevant experience.

About the Role

Panda Retail Company, a member of the Savola Group, is seeking a Regional Training Manager to lead the 'Store of Learning' initiative for the West region. This role is responsible for the successful delivery and facilitation of Panda Academy programs, ensuring high-quality learning experiences and aligning training with business capability development priorities. The position aims to foster a culture of continuous learning and operational excellence across stores and facilities.

Key Responsibilities

• Lead and facilitate a range of training programs, including leadership, technical, operational, and business-focused sessions, within the Panda Academy framework.
• Ensure effective delivery of learning solutions through classroom sessions, virtual learning, blended approaches, and on-the-job training.
• Contribute to the creation of engaging and learner-centered training experiences.
• Manage the academy's training schedules, deployment plans, calendars, and associated delivery activities.
• Coordinate the implementation of training initiatives across stores, regions, distribution centers, and corporate functions.
• Oversee the operational management of all academy programs and learning initiatives.
• Manage and support Learning Facilitators and coordinate the participation of Subject Matter Expert (SME) Trainers.
• Provide coaching and guidance to facilitators and SMEs on facilitation standards and learner engagement techniques.
• Support Train-the-Trainer initiatives and participate in facilitator capability development activities.
• Monitor learner engagement, attendance, participation rates, and the overall effectiveness of training programs.
• Gather learner feedback and implement continuous improvement initiatives.
• Ensure academy facilitation standards and learning quality measures are consistently met.
• Collaborate with business leaders to understand and support critical capability development priorities.
• Liaise with Learning Design teams to ensure learning solutions align with operational needs and strategic business requirements.
• Support the implementation of business-driven capability initiatives.
• Assist in generating academy reports, tracking training performance metrics, and measuring learning impact.
• Identify opportunities to enhance delivery effectiveness, improve learner experience, and optimize operational efficiency.
• Contribute to the enhancement of academy processes, learning standards, and facilitation practices.

Qualifications and Requirements

• A Bachelor's degree in Human Resources, Business Administration, Education, or Learning & Development is required.
• A minimum of 5 years of progressive experience in Learning & Development, training operations, facilitation, or capability development.
• Experience within the retail, FMCG, hospitality, or service industries is highly preferred.
• Experience managing training delivery across multiple geographical locations is considered an advantage.
• Previous experience facilitating leadership or operational programs is preferred.

Required Skills

• Proficiency in Training Facilitation and Learning Delivery Management.
• Strong Coaching & Feedback capabilities.
• Excellent Communication & Presentation Skills.
• Demonstrated Learning Agility and a commitment to Continuous Improvement.
• Effective Collaboration and strong Operational Awareness.
• Proficiency in Microsoft Office Suite.
• Familiarity with Digital Learning Platforms and Virtual Learning Tools.
• Strong English Communication Skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role will involve travel to various locations within the Jeddah and Makkah regions.

Additional Information

Training or facilitation certifications are preferred. Digital learning or instructional delivery certifications are considered an advantage.

About the Role

Amazon is seeking a Delivery Station Liaison (DSL) to join its team in Jeddah and Makkah, Saudi Arabia. The DSL is responsible for resolving delivery issues at the station level to ensure customer satisfaction. This role contributes to improving logistics operations and customer order fulfillment, directly impacting the customer experience.

Role Context

The Delivery Station Liaison operates within Amazon's last-mile delivery operations, based at a logistics warehouse. This position serves as the primary point of contact within the station to communicate directly with customers regarding their deliveries, addressing and resolving challenges to ensure orders reach their destination as promised.

Key Responsibilities

• Communicate directly with customers via telephone to address delivery-related concerns, demonstrating empathy and building trust.
• Conduct investigations with customers to remove delivery barriers and provide accurate delivery expectations.
• Maintain attention to detail in managing cases and issues.
• Proactively identify and implement solutions to problems with minimal guidance.
• Establish and foster collaborative working relationships with internal workgroups through face-to-face interactions and virtual correspondence.
• Communicate operational barriers and contribute to solution development with senior leadership.
• Navigate and utilize multiple online platforms and technology systems in a fast-paced environment.
• Manage workload effectively within restricted timeframes to ensure timely resolution of delivery issues.
• Action parcels that have failed delivery by receiving correspondence from Customer Service or Delivery Service Partners (DSPs).
• Reach out to customers to provide updates on failed or potentially failed deliveries.
• Work with customers and DSPs to find solutions for same-day delivery or successful delivery on the next attempt.

Qualifications and Requirements

• Experience in prioritizing and handling multiple assignments simultaneously while meeting deadlines.
• Experience working in fast-paced, high-tech environments and managing workload effectively, even during stressful situations.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
• Fluency in speaking, writing, and reading English, with the ability to take direction in English.
• Fluency in speaking, writing, and reading Arabic.
• Advanced and adaptable interpersonal communication skills.
• Familiarity and IT proficiency with multiple web browsers, database searching tools, and instant messenger applications.
• Effective communication skills and the ability to build lasting professional relationships.
• Experience building strategic relationships with stakeholders, including communicating and collaborating across different teams and functions.
• Experience in an operational environment such as logistics, retail, hospitality, or customer service.

Required Skills

• Communication
• Microsoft Office Suite (Outlook, Word, Excel)
• Web Browsers
• Database Searching
• Instant Messenger Tools

Work Environment and Schedule

This is a full-time position requiring a flexible schedule of 40+ hours per week. The role operates within an environment where noise levels can vary and may be loud, with appropriate hearing protection provided. The position is located in Jeddah and Makkah, Saudi Arabia.

We are looking for a Human Resources Operations Specialist to join our team, with experience in managing daily HR operations and supporting employees. Your key responsibilities will include managing employee affairs, implementing policies and procedures, and ensuring compliance with labor laws. We invite qualified candidates with strong organizational skills and problem-solving abilities to apply.

* Manage the entire employee lifecycle, including recruitment, onboarding, performance management, and termination.
* Implement HR policies and procedures to ensure an efficient and productive work environment.
* Provide support and advice to employees and management on various HR matters.
* Monitor and comply with relevant labor laws and regulations in the Kingdom of Saudi Arabia.
* Contribute to improving HR processes and providing innovative solutions.

Join Nestlé as an Assistant Manager, Customs Clearance in Jeddah!
Looking for a dynamic opportunity? This role is crucial in managing end-to-end customs clearance and shipment coordination for one of the world's leading food and beverage companies.

Position Summary:
The Assistant Manager will oversee documentation control, broker management, authority follow-ups, and warehouse coordination. Your primary focus will be to ensure smooth import/export clearance, timely receipt of goods, and compliance with regulatory requirements.

Key Responsibilities:

• Monitor new shipments and manage shipment operations.
• Track and ensure timely arrival of goods.
• Coordinate with various teams and stakeholders for operational improvements.
• Document and track shipments, ensuring real-time updates to stakeholders.
• Engage with authorities to manage clearance issues and compliance.

Requirements:

• Minimum 2 years of experience in customs clearance or supply chain.
• Bachelor’s degree in Business or a related field.
• Excellent communication and stakeholder management skills.
• Proficiency in Excel; familiarity with SAP is a plus.

Join us in enhancing the quality of life! Apply today.

The electronic store manager Workplace: Jeddah City, Al-Marjan neighborhood Long Breath Marine Supplies and Diving and Fishing Company announces its need to hire a Digital Store Manager and Digital Marketing Specialist who has the experience and commitment to fully manage and operate the online store, responsible for the electronic warehouse, invoices, customer service responses, shipping, managing social media platforms, and supervising funded advertising campaigns. Main Tasks: • Manage and operate the online store, upload and update products. • Accurately track sales, invoices, and inventory, and record invoices. • Respond to customer inquiries and follow up on orders and shipments. • Coordinate with shipping companies and electronic payment gateways. • Manage social media accounts and respond to messages. • Prepare content and participate in marketing campaigns. • Create, manage, and monitor sponsored ads and provide periodic reports. • Maintain complete confidentiality and preserve the institution's data. • Organize and arrange the work environment and equipment. • All designs requested by management related to work and marine products or image modifications. • Assist the sales team at the branch in achieving monthly targets. General Conditions: • Experience in e-commerce. • Proficiency in using design software from Office. • Proficiency in dealing with social media platforms and responsibility. Full-time in-person presence is preferred to live close to the workplace. No objection to registration in social insurance. It is prohibited to work for personal account or use the institution's resources for any unauthorized purpose.

About the Role

Watan First Human Resources is seeking a dedicated Accommodation Supervisor to manage workers' accommodation facilities in Jeddah and Makkah, Saudi Arabia. This role is essential for ensuring a safe, healthy, and well-organized living environment for employees. The Accommodation Supervisor will be responsible for overseeing residents' affairs, enforcing accommodation rules and company policies, promoting employee well-being, and protecting company assets.

Key Responsibilities

• Conduct daily supervision of accommodation facilities to ensure their readiness and safety.
• Monitor the cleanliness of rooms and common areas, coordinating with relevant departments to address any issues promptly.
• Receive and allocate accommodation for new employees in accordance with approved procedures.
• Maintain and update accommodation records, including monitoring occupancy, arrivals, and departures.
• Ensure strict compliance with accommodation regulations and internal rules, addressing any violations effectively.
• Initiate maintenance requests, diligently follow up on their completion, and verify the quality of the work performed.
• Receive and address residents' complaints and feedback, resolving issues directly or escalating them to the appropriate department when necessary.
• Conduct regular inspections to guarantee adherence to cleanliness, health, and safety standards.
• Monitor security and safety requirements within the accommodation, reporting any incidents or potential risks immediately.
• Prepare periodic reports detailing accommodation conditions, occupancy rates, and operational needs.
• Safeguard accommodation assets and company property, ensuring their proper use and maintenance.

Qualifications and Requirements

• A minimum of a high school diploma is required.
• A diploma or bachelor's degree in Administration or a related field is preferred.
• A minimum of one year of experience in accommodation supervision, facility management, or support services is essential.

Required Skills

• Proficiency in computer applications, with a strong command of Microsoft Office programs.
• Good command of the English language, both written and spoken.

Work Environment and Opportunity

This is a full-time position based in Jeddah and Makkah, Saudi Arabia. The role requires 0-1 years of experience, presenting an opportunity for individuals looking to develop their career in facility management and employee welfare.

About the Role

Halwani Bros is looking for a Customer Service Specialist to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role aims to ensure a smooth order-to-cash process, focusing on accurate order processing, proactive customer communication, and effective coordination between customers and internal departments. The Customer Service Specialist will play a key role in achieving customer satisfaction and meeting the company's service level objectives by managing daily customer service operations.

Job Responsibilities

• Receive, verify, and accurately process customer orders within the system, ensuring all details such as item codes, prices, quantities, and customer order details are correct.
• Assist in maintaining and updating customer master data, including item configurations, pricing, and barcodes, to ensure consistency between customer systems and internal systems.
• Create and track outbound delivery processes based on confirmed customer orders and current stock availability.
• Serve as the primary point of contact for customers, responding to inquiries regarding order confirmation, delivery scheduling, and shipping updates.
• Proactively communicate with both customers and internal teams, including Sales, Logistics, and Planning, to facilitate a smooth and efficient order fulfillment process.
• Diligently follow up on any pending orders, delays, or discrepancies to ensure prompt and satisfactory resolution.
• Monitor daily order fulfillment and delivery performance, verifying adherence to agreed-upon schedules and service levels.
• Record all customer complaints, delivery rejections, and identified service gaps, escalating unresolved issues to the Customer Service Lead.
• Support the preparation of essential reports on service levels and order performance.
• Coordinate with the logistics department for delivery bookings, route scheduling, and meeting any special customer delivery requirements.
• Assist in resolving any system or documentation issues related to order processing.
• Contribute to continuous process improvement by identifying potential bottlenecks in operations or communication channels.

Qualifications and Requirements

• Bachelor's degree in Industrial Engineering, Business Administration, Supply Chain, or a closely related field.
• 2 to 5 years of experience in customer service, order processing, or logistics support, with a preference for experience in the Fast-Moving Consumer Goods (FMCG) sector.
• Familiarity with Enterprise Resource Planning (ERP) systems, with a preference for Microsoft Dynamics.
• Proficiency in Microsoft Office Suite.

Core Skills

• Customer Service
• Order Processing
• Logistics Support
• ERP Systems (Microsoft Dynamics preferred)
• Microsoft Office Suite
• Communication and Coordination Skills
• Time Management
• Attention to Detail
• Ability to multitask effectively in a fast-paced environment.

Job Details

Company: Halwani Bros

Job Type: Full-time

Location: Jeddah, Makkah, Saudi Arabia

Experience Required: 2-5 years

Join Nestlé as an HR Coordinator!
As the world's largest Food and Beverage Company, Nestlé offers an enriching career path driven by the purpose of enhancing the quality of life and contributing to a healthier future. In this position, you will play a critical role in supporting the General Manager (GM) and ensuring smooth administrative operations.

A Day in the Life:
- Manage assets, supplies, files and documents for the GM's office.
- Organize bookings and reservations for internal and external business visits, training, and meetings.
- Attend meetings as directed by the GM, assisting with minutes if required.
- Handle annual gifting for VIP stakeholders, coordinating sending and receiving of correspondence.
- Type official documents and letters in English as needed.
- Consolidate commercial reports and follow up with stakeholders.
- Liaison with official institutions and manage PR gifts and cards for VIP customers and bodies.
- Coordinate travel arrangements and manage T&E policy.

What Will Make You Successful:
- A university degree and 2-3 years of experience in administrative or support services.
Come and make an impact at Nestlé while growing both professionally and personally!

About the Role

PROVEN is seeking a Software Operator to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position is responsible for supporting the operation, monitoring, and maintenance of software applications and systems. The role is crucial for ensuring the reliability, operational efficiency, and user satisfaction of critical software infrastructure within a leading technology solutions company.

Key Responsibilities

• Monitor the performance of software applications and ongoing operational processes to ensure optimal functionality.
• Execute routine system checks and perform essential operational activities according to established procedures.
• Identify, troubleshoot, and escalate software-related issues to the appropriate technical teams when necessary.
• Maintain accurate operational records and comprehensive documentation for all system activities.
• Provide support for software deployment activities and participate in ongoing maintenance efforts.
• Collaborate effectively with cross-functional technical teams to resolve incidents and enhance overall system performance.
• Ensure strict adherence to all defined operational procedures and service level standards.
• Offer user support and assistance to resolve queries and ensure a positive user experience.

Qualifications and Experience

• Bachelor's degree in Information Systems Engineering, Computer Science, or a closely related field.
• A minimum of 3 years of professional experience specifically in software operations.
• Demonstrated experience in supporting enterprise-level software applications.
• Familiarity with software monitoring tools and standard operational procedures.

Required Skills

• Proficiency in troubleshooting and problem-solving complex software issues.
• A good understanding of software systems architecture and application support principles.
• Ability to work collaboratively and effectively within a team environment.
• Strong communication skills, both written and verbal.
• Excellent organizational skills with a keen attention to detail.
• A strong commitment to achieving service excellence in all tasks.

Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience in software operations. This opportunity is open to Saudi Nationals Only.