Full-time Receptionist Jobs in Saudi Arabia

Join St. Regis Hotels & Resorts as a Hostess!
At St. Regis, we are dedicated to crafting unforgettable experiences for our guests. As a Hostess, your role will extend beyond simply welcoming guests; you will manage a welcoming environment and ensure the seamless operation of our dining services.

Key Responsibilities:

• Greet and seat guests in a warm and friendly manner.
• Coordinate with kitchen staff to ensure efficient service.
• Maintain cleanliness and organization of the dining area.
• Handle guest inquiries and provide exceptional service throughout their dining experience.
• Uphold quality standards and adhere to company policies and procedures.

Qualifications:

• High school diploma or *** equivalent.
• Less than 1 year of related work experience preferred.
• No supervisory experience required.

At St. Regis, we believe in equal opportunity for all. We celebrate diverse backgrounds and are committed to fostering an inclusive environment. Join us and be part of a remarkable team that delivers luxury service with a personal touch.

Join DXC Technology as an Executive Assistant / Receptionist!

In this pivotal role, you will be the first point of contact, responsible for ensuring a professional and welcoming atmosphere at our reception area while supporting three executives in their daily operational needs.

Key Responsibilities:

• Reception & Office Coordination:
  Manage the day-to-day reception tasks including welcoming visitors, managing calls and emails, coordinating meeting rooms, and acting as a resource for office queries.
• Executive Assistant Support:
  Support three executives by handling calendar management, meeting coordination, preparing documents, managing travel bookings, and overseeing expenses and reporting.
• Administration & Organization:
  Maintain digital and paper filing systems, support onboarding logistics for new employees, assist with miscellaneous projects, and ensure confidentiality.

Who You Are:
A proactive individual who thrives in a busy reception environment, with excellent organizational and prioritization skills. You communicate clearly and professionally, are comfortable dealing with stakeholders, and have a reliable and discreet nature.

Essential Skills and Experience:

• Experience in a receptionist, EA, or office support role.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Strong organizational skills and a degree or relevant experience.
• 4+ years of relevant work experience.

Desirable Qualities:

• Experience supporting multiple executives and working in a corporate environment.
• Fluent in both English and Arabic.

At DXC Technology, you will thrive in a collaborative environment created to foster new ideas and empower everyone in the team.

We are looking for an administrative assistant to join the team, who will be responsible for organizing daily administrative tasks and ensuring the workflow runs efficiently. Responsibilities include managing official correspondence (emails, letters, and memos), preparing and printing reports, coordinating appointments and meetings, and following up and completing administrative transactions.
The role also includes following up and completing administrative transactions with external entities, archiving documents in an organized manner, entering and updating data in systems, and continuous coordination with various departments within the company, in addition to following up on internal requests such as vacations, letters, and forms, receiving calls and responding to inquiries, and preparing periodic reports for management.
Applicants are required to have high organizational skills, proficiency in Microsoft Office programs, and the ability to work under pressure and manage multiple tasks efficiently.
We provide a professional work environment and unique professional development opportunities.

Working hours are from 9 AM to 6 PM, with one day off per week.

Number of working hours 8 hours, 5 days a week

Tasks and Responsibilities 1. First: Functional Preparation for New Employees - Managing the entire functional preparation process from accepting the job offer to the start date of work. - Preparing and issuing all employment documents for new employees accurately and on time. - Acting as the main point of contact for new employees, providing guidance and responding to their inquiries throughout all stages of preparation. - Coordinating with relevant departments and internal parties to ensure completion of visa requirements and compliance with regulatory requirements before starting work. - Maintaining and updating employee files in accordance with secure hiring requirements, auditing, and review. - Updating and tracking the progress of preparation procedures through applicant tracking systems and human resources information systems. - Providing a positive, consistent, and engaging experience for new employees according to Cognita standards. - Preparing functional preparation reports and providing stakeholders with the required updates. - Supporting projects to develop procedures, improve processes, and perform other tasks assigned by management. 2. Second: Government Relations and Compliance - Coordinating and communicating with government agencies, including the Ministry of Human Resources and Social Development, the General Directorate of Passports, and the General Organization for Social Insurance. - Managing all residency, visa, and immigration procedures, including issuance, renewal, transfer, and cancellation. - Ensuring compliance with Saudi Labor Law and the requirements of the localization program (Nitaqat). - Updating and managing company and employee data through government systems such as Qiwa, Absher for Business, and Muqeem. - Managing company registration procedures, licenses, and official documents, including commercial registration, municipal licenses, and chamber of commerce subscriptions. - Monitoring violations, fines, and legal issues and working to resolve them. - Managing registration and updates with the General Organization for Social Insurance and ensuring compliance with payroll and wage requirements. - Monitoring localization rates and supporting related compliance initiatives. - Supporting hiring and termination procedures in accordance with government regulations. - Preparing reports related to compliance, visa status, and other governmental matters. - Monitoring updates and regulatory changes and ensuring their implementation within the organization.

Join Novotel Hotels as a Reservations Agent!
We are seeking a professional and customer-focused Reservations Agent to join our team at tamayyaz in Riyadh, Saudi Arabia. In this role, you will be the first point of contact for our guests, managing reservations with efficiency, accuracy, and exceptional service. You will handle booking inquiries, process reservations, and ensure every guest receives a seamless and supportive experience from their initial contact through their stay.

Responsibilities:

• Process and manage guest reservations through multiple channels including phone, email, and online booking systems.
• Provide accurate information about room availability, rates, amenities, and special offers to potential guests.
• Maintain detailed and organized reservation records, ensuring all guest information is entered correctly and securely.
• Handle guest inquiries and special requests with professionalism and empathy, offering customized solutions when possible.
• Manage cancellations and modifications to existing reservations in a timely manner.
• Coordinate with other departments to ensure guest preferences and special requirements are communicated effectively.
• Resolve booking discrepancies and guest concerns with problem-solving skills and a supportive approach.
• Multitask efficiently during peak booking periods while maintaining accuracy and attention to detail.
• Follow company policies and procedures to ensure compliance and consistency in all reservation operations.
• Contribute to achieving occupancy targets and revenue goals through effective sales techniques and upselling opportunities.

Qualifications:

• Proven experience as a Reservations Agent, customer service representative, or similar role in the hospitality or travel industry.
• Proficiency with reservation management systems and booking platforms.
• Strong verbal and written communication skills in English; Arabic language skills are highly preferred.
• Excellent organizational abilities with strong attention to detail and accuracy in data entry.
• Demonstrated time management skills with the ability to prioritize multiple tasks simultaneously.
• Customer-focused mindset with the ability to remain calm and professional under pressure.
• Problem-solving skills and the ability to handle guest concerns with empathy and support.
• Proficiency with computer systems and Microsoft Office applications.
• Familiarity with Customer Relationship Management (CRM) systems is preferred.
• Knowledge of the hospitality industry and guest service standards is advantageous.
• Ability to work flexible schedules, including weekends and holidays as required.

Join Rotana Hotels as a Reservations Agent!
We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Key Responsibilities:

• Process and confirm guest room reservations made by clients via phone, letter, or fax.
• Input all reservations into the computer, recording all pertinent information while attending to inquiries, complaints, and requests.
• Stay updated with all hotel promotions and follow procedures to manage reservations, rates, and confirmations.
• Maintain an established filing system for all correspondence and report preparation.
• Promote public relations and maximize business opportunities.
• Ensure accurate room status at all times.
• Adhere to Rotana standards when answering incoming calls and managing emails.
• Organize visa requests for hotel guests and up-sell whenever possible.

Qualifications:
You should possess a diploma or degree in the hospitality field, along with previous hotel reservations experience. Proficiency in computer skills and excellent English communication capabilities are a must. Additional language skills are an asset.

Ideal Candidate:
The ideal candidate will be exceptionally customer-focused, proactive, courteous, dynamic, and approachable. You should work effectively with professionalism, establish strong relationships with both internal and external customers, and operate independently within a structured setting, demonstrating:

• Understanding the job
• Teamwork
• Responsibility
• Recognizing differences
• Adaptability
• Customer focus

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.