Receptionist Jobs in Saudi Arabia

Job Responsibilities:
• Welcoming visitors and greeting them in a distinctive manner.
• Explaining subscription systems, ticket prices, and available services.
• Supervising PC and PS5 devices and tables and providing basic technical support when needed.
• Performing quick initial maintenance and simple repairs on electronic devices when faults occur (PC – PS5 – monitors – connections).
• Following up on the organization and cleanliness within the center.
• Organizing playtime between customers and ensuring compliance with the rules.
• Assisting in organizing events and competitions specific to the center.

Qualifications and Skills Required:
• The applicant must be of Saudi nationality..
• Passionate and interested in the field of electronic games.
• Basic experience in using computers and gaming devices (PC – PS5).
• Basic knowledge in the repair and maintenance of electronic devices.
• Excellent communication skills and the ability to interact with different ages.
• Commitment and discipline in working hours.
• Previous experience in gaming centers or customer service is preferred.
• Ability to work in a team spirit and withstand work pressure.

Personal Characteristics:
• Friendly and enthusiastic personality.
• Attention to detail and love for organization.
• Quick problem-solving skills.
• Cheerful spirit and ability to create an enjoyable experience for visitors. Job Title: Customer Service Representative / Game Supervisor
Location: Khobar – City Walk

Key Responsibilities:

•Supervising daily reception operations and team performance.

•Ensuring excellent customer service and an exceptional client experience.

•Managing bookings and following up with clients.

•Monitoring reviews and handling online platforms.

•Continuous coordination with management and specialists.

•Maintaining cleanliness and appearance of the reception area.

•Preparing daily reports on performance and sales.

Requirements:

•Proven experience in customer service or reception.

•Excellent communication and organizational skills.

•Ability to lead and solve problems.

•Proficiency in English 

•Experience in the beauty or hospitality sector is an added advantage.

Working hours are 8 hours a day, 5 days a week.

• Ensuring to deal with visitors and calls in a warm and nice and professional manner, while trying to anticipate their needs as much as possible.

• Following the security procedures for registering visitors and guests, and managing the visitor log in an Excel file.

• Managing and directing visitors arriving at the office, especially government officials, clients, suppliers, and other guests, including gathering the necessary information about the purpose of their visit and informing the relevant person of that.

• Having the necessary skills to deal with any complaints from clients or visitors in a professional and respectful manner, and referring them to the appropriate person when needed.

• Dealing with visitor cards, keeping written records of visitors, issuing temporary visitor cards, and ensuring their return after the visit; in addition to controlling all entry doors and communicating with the security company in case of any issues.

• Managing daily requests from on-site employees.

• Recording, tracking, and updating help requests related to equipment breakdowns and necessary improvements, updating the status as needed.

• Managing and issuing permanent and temporary cards, activating and distributing them.

• Maintaining the filing system at the reception and regularly updating it according to CBRE procedures, with adherence to health and safety procedures and reporting any risks, and attending CBRE trainings.

• Receiving all postal shipments and keeping a record of all received shipments.

• Ensuring compliance with security and emergency procedures for clients at all times, and actively participating in building evacuations according to incident control procedures.

• Following up on attendance and absence records and regularly updating the list.

• Collaborating with colleagues to share daily reports and information in a constructive manner.

Working hours 8 hours a day, 5 days a week

• Ensure to deal with visitors and calls in a warm friendly and professional manner, while trying to anticipate their needs as much as possible.

• Follow the security procedures for registering visitors and guests, and managing the visitor log in an Excel file.

• Manage and direct visitors arriving at the office, especially government officials clients suppliers and other guests, including gathering the necessary information regarding the purpose of their visit and informing the respective person about it.

• Have the necessary skills to handle any complaints from clients or visitors in a professional and respectful manner, and refer them to the appropriate person when needed.

• Handle visitor badges, keep written records of visitors, issue temporary visitor badges, and ensure their return after the visit; in addition to controlling all entry doors and communicating with the security company in case of any problems.

• Manage the daily requests from onsite staff.

• Record, follow up, and update requests for assistance regarding equipment malfunctions and required improvements, updating the status as necessary.

• Manage and issue permanent and temporary badges, activate and distribute them.

• Maintain the filing system at the reception and update it regularly according to CBRE procedures, adhere to health and safety procedures and report any hazards, and attend CBRE trainings.

• Receive all mail shipments and keep a record of all received shipments.

• Ensure compliance with security and emergency procedures for clients at all times, and actively participate in evacuating the building according to incident control procedures.

• Monitor attendance and absence records and regularly update the list.

• Collaborate with colleagues to share daily reports and information in a constructive manner.