Receptionist Jobs in Saudi Arabia

We are looking for a highly organized and motivated administrative assistant to join our team. You will be responsible for providing comprehensive administrative support, including managing correspondence, scheduling appointments, and maintaining accurate records. If you have excellent communication skills, the ability to multitask, and an understanding of the importance of accuracy in office work, we invite you to apply.

• Manage schedules, appointments, and meetings.
• Prepare and maintain correspondence, reports, and documents.
• Handle incoming calls, emails, and other communications.
• Organize and maintain physical and electronic filing systems.
• Record meeting minutes and follow up on action items.
• Coordinate with departments and external parties as needed.
• Maintain confidentiality of company information.
• Perform other administrative duties assigned by management.

• Manage the end-to-end billing cycle ensuring accuracy and compliance.
• Assist in the administration of employee visas, labor contracts, maintaining a master digital archive.
• Document workflows to support seamless operations during peak times.
• Identify bottlenecks and suggest improvements in team workflows.
• Manage office vendor contracts and resources.

• 4+ years of experience in an Operations or Admin role.
• Expert proficiency in MS Excel with experience in ERP or accounting.
• Fluency in English (B1 level or higher).
• A process-oriented mindset.
• Eligibility to work as a Saudi national.
• Ability to start immediately.

About the Role

Silah Tamkeen is seeking a dedicated Recreation Attendant to join their team in Dhahran, Eastern Province, Saudi Arabia. This full-time position is integral to managing the daily operations of the facility's recreational activities, ensuring a positive and safe experience for all members and visitors. The Recreation Attendant serves as a primary point of contact, responsible for providing exceptional service, managing inquiries, and contributing to the smooth functioning of the recreation center.

Key Responsibilities

• Adhere strictly to all company policies and procedures to ensure operational efficiency and safety.
• Deliver exceptional customer service to all members, non-members, and users of the facility.
• Assist with new member enrollment and address inquiries from current members.
• Greet members and users of the gym and recreation facilities upon arrival at reception.
• Verify memberships and efficiently check in members.
• Register prospective members and guide them to the appropriate personnel.
• Provide information regarding class availability and handle cancellation inquiries.
• Ensure the safety and security of all visitors, members, and staff at all times.
• Serve customers, process payments for activities, and accurately account for all transactions at the end of each shift.
• Welcome members and visitors, providing accurate information about offered programs and activities.
• Create a positive first impression of the gym and recreation facility through a welcoming demeanor and tidy appearance.
• Handle telephone inquiries professionally and record messages accurately.
• Maintain a clean and tidy environment at the reception and surrounding areas.
• Record and maintain clear and accurate records of all queries, complaints, lost property, and repair requests, ensuring information is delegated to and resolved by the relevant department.
• Undertake other duties of a similar professional nature as requested by management.
• Assist in all projects as delegated by management.

Qualifications and Requirements

• High school diploma or equivalent is required.
• A minimum of 3 years of experience in a similar environment is essential.
• Possession of an internationally recognized Lifeguard Qualification (RLSS/STA desirable).
• Hold an internationally recognized First Aid Certification, including CPR/AED training.
• Must have a Safeguard certification.

Required Skills

• Exceptional interpersonal and communication skills.
• Strong customer service abilities.
• Proficiency in enforcing safety policies.
• Excellent spoken and written English language proficiency.

Work Environment and Details

This is a full-time position located in Dhahran, Eastern Province, Saudi Arabia. The role involves direct interaction with members and visitors within the recreation facility, requiring a professional and customer-focused approach at all times. Experience required for this role is between 2-5 years.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

We are looking for a receptionist and salon supervisor who is professional, well-organized, and capable of managing daily tasks efficiently.

Job responsibilities:

▫️ Manage the reception, greet clients, and provide a unique experience from the first visit
▫️ Answer calls and messages, organize bookings and appointments (4 days a week as a receptionist)
▫️ Supervise the workflow inside the salon and monitor service quality and team commitment (4 hours daily as a supervisor)
▫️ Follow up on daily operations, organize tasks, and coordinate with the team to ensure professional workflow
▫️ Handle inquiries and direct them appropriately while maintaining an organized and professional work environment


Requirements:
Excellent communication skills and politeness in dealing with clients
Organized personality and capable of managing multiple tasks efficiently
Responsibility and good judgment in a fast-paced work environment
Attention to detail and professional appearance
Previous experience in reception or salon field is preferred

• Front Office & Visitor Management: Greet and welcome visitors; manage visitor access as per security procedures; answer and forward calls effectively.
• Administration & Facilities Coordination: Manage office supplies, coordinate maintenance activities, and support administrative functions like documentation and filing.
• Employee & Corporate Support: Assist with employee onboarding and offboarding, and support employee engagement activities.
• Operational Support: Handle reporting, logistics coordination, and vendor communications.

• Strong communication and customer service skills.
• Professional appearance and organizational abilities.
• Proficiency in Microsoft Office.

About the Role

Raffles Hotels & Resorts is seeking a Receptionist / Front Desk Officer to join its distinguished team in Jeddah, Saudi Arabia. The Raffles Jeddah, situated adjacent to the residential tower, embodies expert service and world-class luxury, poised to welcome guests with Raffles' signature elegance and personal touches, complementing Jeddah's charm and beauty. As the first point of contact for the establishment, this role is crucial in creating a positive and welcoming environment for visitors, clients, and staff, ensuring a seamless and exceptional guest experience.

Key Tasks and Responsibilities

• Greeting and directing visitors, ensuring a warm and professional reception.
• Answering and managing incoming phone calls, emails, and other communications efficiently.
• Scheduling appointments and managing calendars for executives and meeting rooms.
• Performing essential administrative tasks such as data entry, filing, and document preparation.
• Coordinating with other departments to ensure smooth and efficient office operations.
• Managing incoming and outgoing mail and packages.
• Maintaining a clean, organized, and inviting reception area at all times.
• Assisting with basic office maintenance and monitoring office supply inventory.
• Providing support to other administrative staff as needed.
• Ensuring security protocols are followed by monitoring visitor access.

Qualifications and Requirements

• Applicant must be of Saudi nationality.
• Excellent verbal and written communication skills in both Arabic and English.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Strong multitasking abilities and effective time management skills.
• Customer service-oriented with a friendly and professional demeanor.
• High school diploma or equivalent required.
• Bachelor's degree in Hospitality Management or a related field is preferred.
• Previous experience as a Receptionist or Front Desk Officer is preferred.
• Experience in the hospitality or customer service sector is preferred.
• Ability to work effectively in a fast-paced environment while maintaining a high level of attention to detail.
• Excellent organizational skills and the ability to prioritize tasks effectively.
• Adaptability and willingness to learn new skills and techniques.

Required Skills

• Proficiency in Microsoft Office Suite.
• Multitasking.
• Time management.
• Customer service excellence.
• Organizational skills.
• Attention to detail.
• Adaptability.

Additional Information

This is a full-time position based in Jeddah, Makkah Al-Mukarramah, Saudi Arabia. As a Raffles employee, you are expected to embody and convey the brand and company mindset through our heartfelt service culture. The role requires 0-1 years of experience.

• Guest Reception & Support: Warmly greet guests, manage bookings, and provide information about spa treatments, ensuring a relaxing atmosphere.
• Operational Support: Maintain efficiency at the reception area and assist across wellness facilities, ensuring alignment with Miraval’s holistic vision.
• Cashiering: Handle transactions accurately and prepare daily financial summaries.
• Revenue Generation: Encourage upselling of retail products and wellness services to enhance guest experiences.
• Guest Engagement: Build positive relationships and ensure guests feel supported throughout their wellness journey.
• Team Collaboration: Work with spa staff to create a seamless guest experience.
• Administrative Excellence: Manage appointments and maintain organization at the reception.