Join the dynamic team at Rotana Hotels as a Waiter / Waitress!At Rotana, we are seeking enthusiastic and self-motivated Food & Beverage professionals to elevate their careers.
As a Waiter / Waitress, you will play a crucial role in providing exceptional service to our guests, ensuring a memorable dining experience. Your key responsibilities will include:
- Perform all tasks to service food and beverage according to Rotana's performance standards.
- Greet and seat customers while serving them in a professional and personalized manner.
- Acquire in-depth knowledge of the food and beverage menu to assist and advise guests effectively.
- Monitor the quality of food & beverage served continuously.
- Maintain hygiene and cleanliness standards in the outlet and service equipment.
- Prepare for service effectively (mis-en-place and mis-en-scene).
- Ensure minimal wastage and spoilage.
- Utilize upselling techniques to enhance guest satisfaction and revenue.
Qualifications:You should have a diploma or degree in hospitality or vocational training in food & beverage, alongside previous experience in a high-volume restaurant. A good command of English is essential, along with excellent guest service and interpersonal skills.
Competencies:The ideal candidate should be passionate about service, adaptable, detail-oriented, and able to thrive in a fast-paced environment. Key competencies include:
- Adaptability
- Customer Focus
- Teamwork
- Understanding the job