Join our team as a Technical Support Specialist!The Eastern Construction Company is looking for an experienced professional to join the technical support team. This position will enhance our services and ensure the proper functioning of the devices and technologies relied upon by the company.
Work location:Your tasks will be in the cities of Jeddah, Abha, Najran, and Taif.
Main responsibilities:- Documenting devices and their accessories, and logging daily issues.
- Performing regular and preventive maintenance on devices.
- Providing answers to questions related to device problems and directing users to the correct channels when needed.
- Ensuring systems are ready and contain the necessary software.
- Preparing technical reports and developing work methods using modern technologies.
Required qualifications:- Bachelor's degree in technical support, programming and computer science, information technology, information systems, or network engineering technology.
- Practical experience of no less than two years in the field.
Required skills:- Machine maintenance.
- Installing and maintaining computers.
- System testing and finding solutions to problems.
- Assisting customers and responding to their inquiries.
If you are seeking to develop your career in a professional and supportive environment, do not hesitate to apply!