Jobs in Jeddah

About the Role

Al-Futtaim is seeking a motivated Sales Account Manager to join its Elevators Division in Saudi Arabia. This role is responsible for driving sales growth, expanding market reach, and building relationships within the construction industry. The successful candidate will identify new business opportunities, manage the sales process, and ensure customer satisfaction. This is a full-time position based in Jeddah, Makkah, Saudi Arabia, requiring a Saudi National with over 10 years of relevant experience.

Key Responsibilities

• Identify and target new customers, actively seeking new sales opportunities for the Elevators Division.
• Develop and implement strategic action plans to approach and secure new business.
• Achieve revenue and unit sales targets through effective sales process management, customer retention, and sales development strategies.
• Develop and maintain a strong brand image and prequalify the brand with industry consultants.
• Cultivate and nurture working relationships with key consultants and contractors within the construction industry.
• Proactively manage customer requirements, ensuring on-time delivery by considering lead-times, product specification changes, and customer demand.
• Manage all aspects of the individual sales process, including estimation, quotation preparation and submission, negotiation, and the submission and approval of shop drawings and technical submittals.
• Collect and analyze market data to understand reasons for lost projects.
• Stay current with the latest regulations, standards, and best working practices within the Elevators and Escalators industry.
• Perform any other duties as assigned by superiors.

Qualifications and Requirements

• An Engineering Degree or an equivalent qualification.
• A minimum of 7-10 years of experience in a similar sales account management role.
• A valid KSA Driving License.
• Strong verbal and written communication skills.

Required Skills

• Proven track record in sales process management and consistently achieving sales targets.
• Ability to build and maintain strategic relationships with industry stakeholders.
• Excellent problem-solving skills with the capacity to perform effectively under pressure.
• Self-motivated with strong teamwork and motivational capabilities.

Work Location and Details

This is a full-time position based in Jeddah and Makkah, Saudi Arabia. The role requires a Saudi National with over 10 years of relevant experience in a sales account management capacity within the construction industry.

About the Role

Johnson & Johnson MedTech is seeking a Sr. Manager, HCC Middle East to serve as the primary Healthcare Compliance Officer for the Middle East markets. This role will provide strategic and operational compliance leadership for the DePuy Synthes business, ensuring ethical business conduct, robust risk management, and adherence to healthcare laws, regulations, and company policies. The position is critical for safeguarding the organization's reputation and enabling compliant business growth in the Middle East region.

At Johnson & Johnson, the company is committed to building a world where complex diseases are prevented, treated, and cured. Through expertise in Innovative Medicine and MedTech, Johnson & Johnson aims to deliver breakthroughs that profoundly impact health for humanity. Guided by Our Credo, the company fosters an inclusive work environment that respects diversity and dignity.

Key Responsibilities

• Serve as the primary Healthcare Compliance Officer for Middle East markets.
• Lead the development and execution of healthcare compliance strategies aligned with global and regional priorities.
• Identify, assess, and manage compliance risks related to commercial, promotional, professional education, and other business and operational activities.
• Provide proactive, practical guidance to business leaders on healthcare compliance requirements and ethical decision-making.
• Partner with cross-functional stakeholders to embed effective compliance controls into business processes and go-to-market models.
• Oversee core compliance programs, including training, monitoring, risk assessments, and issue management activities across the region.
• Partner with Legal and other functions to support investigations, audits, and interactions with regulators or health authorities.
• Monitor regulatory developments and industry trends across the Middle East to anticipate and address emerging compliance risks.
• Prepare and present compliance risk assessments, insights, and recommendations to country, regional, and senior leadership.
• Foster a strong culture of integrity, accountability, and speak-up across the markets supported.

Qualifications and Requirements

• A Bachelor's degree in Law, Business, Compliance, Finance, Healthcare Administration, or a related field is required.
• An advanced degree or professional certification in Compliance, Legal, Risk, or Ethics-related disciplines is preferred.
• 8-10 years of progressive experience in healthcare compliance, legal, risk management, audit, or related fields.
• Strong knowledge of healthcare compliance laws, regulations, and industry codes applicable across Middle East markets.
• Demonstrated leadership experience managing complex, multi-country or cluster-level compliance programs.
• Proven ability to partner effectively with senior business leaders and cross-functional stakeholders.
• Strong analytical skills, sound judgment, and effective decision-making and problem-solving capabilities.
• Excellent written and verbal communication skills, with the ability to influence without formal authority.
• Experience in medical devices, pharmaceuticals, or the broader life sciences industry is preferred.
• Prior experience supporting Middle East compliance programs within a global organization is preferred.
• Familiarity with compliance monitoring, investigations, remediation, and audits is preferred.
• Experience operating in highly matrixed, multicultural environments is preferred.
• Strong change management and stakeholder-influencing capabilities are preferred.

Skills and Competencies

• Compliance Management
• Compliance Risk Assessment and Management
• Policy Development
• Audit and Compliance Trends
• Audit Findings and Recommendations
• Audit Reporting
• Internal Auditing
• Investigation Techniques
• Legal Function and Legal Services Support
• Controls Compliance
• Consulting and Technical Credibility
• Organizing and Tactical Planning
• Developing Others and Mentorship
• Confidentiality

Location and Work Details

This is a full-time position. The role can be based in Riyadh, Saudi Arabia or Dubai, United Arab Emirates. Applicable cities within Saudi Arabia include Jeddah, Makkah, and Riyadh, and within the United Arab Emirates, Dubai. Fluency in English is required, and Arabic proficiency is preferred. Travel of up to 20-30% is anticipated, primarily within the Middle East, with some regional travel.

Please note: Johnson & Johnson has announced plans to separate its Orthopaedics business to establish a standalone company, operating as DePuy Synthes. Should you accept this position, it is anticipated that, following the conclusion of the transaction, you would become an employee of DePuy Synthes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. Johnson & Johnson is committed to providing an inclusive interview process. If you require an accommodation, please contact us via https://****************************

About the Role

******* is seeking a Head of Customer Experience to establish and lead the company's Customer Experience (CX) function. This foundational leadership role is responsible for the entire customer experience operation. The Head of CX will define service standards, build and manage the CX team, implement essential tools and workflows, and ensure both buyers and vendors receive a consistently high-quality service experience.

The ideal candidate will have a proven track record of successfully building CX functions, designing service frameworks, and leading teams in fast-paced, platform-driven environments. This role is crucial for shaping *******'s customer-centric approach.

Key Responsibilities

• Build and lead *******'s Customer Experience function end-to-end, including processes, policies, workflows, tools, and team structure.
• Define and enforce the overall CX vision, service standards, brand tone, and comprehensive service playbooks.
• Design and continuously improve customer journey maps for buyers and vendors across all touchpoints, from pre-purchase through post-purchase, including returns and complaint resolution.
• Set up and manage helpdesk, ticketing, and multichannel support tools for efficient customer interaction.
• Establish and manage the CX operations framework, including Service Level Agreements (SLAs), escalation matrices, quality assurance programs, knowledge base development, and performance reporting.
• Lead, coach, and scale the CX team, fostering a strong customer-first culture.
• Implement and optimize CX systems and platforms, such as Zendesk, Freshdesk, HubSpot Service Hub, or equivalent solutions.
• Own and track key CX performance metrics and insights, including Customer Satisfaction (CSAT), Net Promoter Score (NPS), Vendor Satisfaction (VSAT), response and resolution times, and ticket quality. Conduct root cause analysis and provide weekly performance reports.
• Drive continuous improvement initiatives to reduce customer friction, enhance operational efficiency, and elevate overall customer satisfaction.
• Collaborate cross-functionally with Product, Tech, Vendor Management, and Marketing teams to resolve complex issues and improve customer outcomes.
• Develop a comprehensive self-service FAQ and knowledge base to reduce repetitive customer queries.
• Support the development of AI-enabled and agentic CX experiences aligned with *******'s marketplace vision.

Qualifications and Requirements

• 7-10 years of experience in customer support operations, customer experience, CX transformation, or service excellence roles.
• Demonstrated experience in building or scaling CX functions, preferably within startups, e-commerce platforms, marketplaces, or fast-growing environments.
• Strong experience in designing customer journeys, SLAs, escalation frameworks, QA programs, and operational processes.
• Hands-on experience with CX/helpdesk platforms such as Zendesk, Freshdesk, or HubSpot Service Hub, or similar systems.
• A strong analytical mindset with proven experience using CSAT, NPS, ticket analytics, and operational KPIs to inform decisions and drive resolutions.
• Proven leadership experience in managing teams, developing talent, and driving accountability.
• Excellent communication and stakeholder management skills, with fluency in both Arabic and English (spoken and written).
• Experience working within startups, e-commerce, marketplaces, or digital consumer businesses is strongly preferred.
• Experience with AI-assisted customer operations, automation, or omnichannel CX environments is considered a plus.

Required Skills

• Customer Experience
• CX Transformation
• Service Excellence
• Customer Journeys
• SLAs (Service Level Agreements)
• Escalation Frameworks
• QA Programs (Quality Assurance)
• Operational Processes
• CX/Helpdesk Platforms (*, Zendesk, Freshdesk, HubSpot Service Hub)
• CSAT (Customer Satisfaction)
• NPS (Net Promoter Score)
• Ticket Analytics
• Operational KPIs (Key Performance Indicators)
• Leadership
• Talent Development
• Accountability
• Communication
• Stakeholder Management
• Startup Environments
• E-commerce
• Marketplaces
• Digital Consumer Businesses
• AI-assisted Customer Operations
• Automation
• Omnichannel CX

Work Environment and Location

This is a full-time position for the Head of Customer Experience at *******, located in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience.

About the Role

HR Support Recruitment is seeking an Area Supervisor on behalf of The Arabian Gates for Beverage Services Company, a leader in beverage services operating internationally recognized brands such as Starbucks, Costa Coffee, and Baskin Robbins. This role is essential for overseeing the operational performance and success of multiple branches within Jeddah, Saudi Arabia. The position requires a professional with a strong background in multi-branch operations management, adept at leading teams, monitoring performance, and ensuring exceptional customer experiences.

Key Responsibilities

• Supervise the overall performance of multiple branches and monitor daily operations to ensure efficiency and productivity.
• Drive the achievement of sales targets and Key Performance Indicators (KPIs) across all assigned branches.
• Lead, train, and motivate store teams to foster a high-performance culture and ensure excellent service delivery.
• Continuously monitor service quality and customer experience to uphold brand standards and enhance customer satisfaction.
• Conduct regular store visits to ensure strict compliance with operational standards, policies, and procedures.
• Coordinate effectively with different departments to provide necessary support and address operational needs promptly.

Qualifications and Requirements

• Possess 2 to 5 years of relevant experience in branch supervision or area management.
• Demonstrate prior experience within the food and beverage or retail sectors.
• Exhibit strong leadership capabilities and excellent organizational skills.
• Hold a valid Saudi driving license and preferably own a car.
• Be able to travel within the Jeddah region as required by the role.
• Possess excellent communication skills, enabling effective interaction with staff and stakeholders.

Required Skills

• Leadership and team motivation
• Branch supervision and area management
• Operational performance monitoring
• Sales target achievement
• Customer service quality assurance
• Organizational and planning abilities
• Effective communication
• Experience in the food & beverage sector
• Experience in the retail sector

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The Area Supervisor will be responsible for operations within Jeddah and Makkah. The role requires travel within the Jeddah region as needed.

About the Role

Jetour is seeking a National Business Development Manager to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is focused on expanding the company's market presence through strategic channel and fleet development. The role is critical for identifying, securing, and nurturing automotive dealerships and bulk sales channels across the Kingdom, aiming to shape Jetour's growth trajectory in Saudi Arabia by building a robust dealer network and exploring new fleet and bulk purchasing opportunities.

Key Responsibilities

• Proactively identify, evaluate, and sign Tier-1 automotive dealers, managing the entire process from lead generation and due diligence to commercial negotiation and contract execution.
• Develop secondary distribution points, city pop-up stores, and lightweight channels to address market gaps.
• Engage with local car rental companies, corporate fleets, enterprise procurement departments, and government tenders to establish wholesale channels.
• Design and execute a 30-day "light launch" plan for new dealers, coordinating marketing support and ensuring initial purchase orders.
• Conduct regular dealer visits to analyze inventory turnover and retail data, drive performance improvements, and ensure network sales contributions meet company targets.

Qualifications and Requirements

• Must have automotive industry experience in channel development, dealer management, or sales.
• Preference for candidates with prior experience expanding a Chinese automotive brand within Saudi Arabia.
• A minimum of 1 year of experience in the Saudi Arabian or broader Middle East market, with a solid understanding of local dealer cooperation models and business culture.
• Proficiency in dealer evaluation and commercial negotiation is essential.
• Ability to independently manage the full business development cycle from prospecting to contract signing.
• Business-fluent in both English and Arabic.
• Must hold a valid Saudi driving license and be willing to travel frequently.
• Must be results-driven and capable of delivering measurable outcomes in terms of new outlets opened and incremental units sold.

Required Skills

• Dealer Development
• Contracting
• Lead Generation
• Due Diligence
• Commercial Negotiation
• Contract Execution
• Network Expansion
• Fleet & Bulk Channel Development
• Sales Activation
• Channel Performance Management
• Inventory Turnover Analysis
• Retail Data Analysis
• Automotive Industry Experience
• Dealer Management
• Sales
• Expanding Chinese Automotive Brand in Saudi Arabia
• Saudi Market Understanding
• Middle East Market Understanding
• Local Dealer Cooperation Models
• Business Culture Understanding
• Dealer Evaluation
• Prospecting
• Contract Signing
• Results-driven approach

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires frequent travel within the region. A valid Saudi driving license is mandatory.

About the Role

ATINOOH, a leader in innovative advertising solutions across Asia, the Middle East, and Africa, is seeking a General Manager / Manager for Airline Media Sales. This on-site position is integral to spearheading sales for the media platforms of a prominent airline in Saudi Arabia. The role is designed for a motivated individual to drive revenue by selling various airline media options to clients throughout the Kingdom.

The ideal candidate will possess a strong background in advertising sales, with a preference for those experienced in Out-of-Home (OOH) or airport media sales. This is an opportunity to contribute to a well-established company within the airline advertising industry.

Key Responsibilities

• Develop and execute effective sales strategies to achieve airline media sales targets.
• Identify new business opportunities and emerging markets for advertising and promotional campaigns within the airline sector.
• Build and maintain strong, long-lasting client relationships within the advertising and promotions sector.
• Lead negotiations and successfully close high-value sales deals with clients.
• Stay updated on industry trends, competitor activities, and emerging advertising technologies to offer innovative solutions to clients.

Qualifications and Requirements

• Bachelor's degree in Marketing, Business Administration, Advertising, or a related field.
• A Master's degree in a relevant field is considered a plus.
• Minimum of 4+ years of experience in sales, specifically within the advertising or media sales industry.
• Candidates must currently reside in Riyadh or Jeddah.

Required Skills

• Advertising Sales
• OOH Media Sales
• Airport Media Sales
• Sales Strategies Development and Execution
• Business Development
• Client Relationship Management
• Negotiation
• Sales Closing
• Industry Trends Analysis

Work Environment and Details

This is a full-time, on-site role based in Riyadh, Saudi Arabia. The position requires candidates to reside in either Riyadh or Jeddah. The salary range for this position is SAR 8,000 – SAR 12,000 per month.

• Assist with the daily activities of Project & Retail sales, including handling paperwork, proposals, quotations, tenders, and bids.
• Support the sales staff with follow-ups on Days Sales Outstanding (DSO) collections.
• Coordinate communication between the Sales Manager, sales personnel, and other internal stakeholders.
• Manage customer inquiries and assist with price variations in collaboration with Customer Service.

• A Diploma or Bachelor’s degree.
• 1 - 2 years of relevant experience in a Sales Support function.
• Fluency in Arabic and English, both verbal and written.

• Proactive and responsible in achieving results.
• Ability to build a useful network of contacts and relationships.
• Strong communication skills, presenting effectively and clearly.
• Team player, sharing knowledge and supporting others to meet objectives.

• Competitive compensation and benefits.
• Continuous learning opportunities and training through Jotun Academy.
• Career development across various disciplines and markets.
• A supportive and inclusive company culture.

• Take ownership of cost tracking, commitments, and incurred costs against approved budgets.
• Monitor and analyze cost performance throughout engineering, procurement, construction, and commissioning stages.
• Prepare detailed weekly and monthly cost reports tailored to stakeholders.
• Evaluate change notices and assess cost impacts.
• Lead Earned Value Management (EVM) calculations and integration of cost and schedule metrics.
• Maintain and optimize project cost databases and lead implementation of cost control software.
• Mentor junior cost engineers, fostering a culture of improvement and excellence.

• Bachelor's degree in Engineering, Finance, Accounting, Construction Management, or related field.
• A minimum of 7 years of professional experience in cost control or project controls.
• Experience with cost control systems such as SAP or Oracle.

• Master's degree in a related field.
• Professional certification in project management or cost engineering (PMP, AACE).

• Perform preventive, corrective, and emergency maintenance on installed pumps and valves in accordance with O&M manual instructions.
• Handle pipeline burst treatment and report failure points that require pump maintenance.
• Conduct mechanical part inspections and electrical testing of motors.
• Carry out mechanical seal replacement, coupling, alignment, and gearbox assembly and maintenance.
• Monitor bearings and lubrication points, and replace shaft seals if needed.

• A minimum of 2 years of relevant work experience.
• A technical degree in Mechanics Technology.

• Assist in developing, implementing, and executing the sales strategy.
• Lead day-to-day sales activities to build long-term relationships with customers.
• Maximize revenue by providing positive leadership and setting personal booking goals.
• Analyze market information and assist with financial projections.
• Ensure exceptional customer service and maintain guest feedback for continuous improvement.

• 2-year degree in Business Administration, Marketing, or a related field with 3 years of relevant experience OR
• 4-year bachelor's degree in a similar field with 1 year of relevant experience.

• Strategic Sourcing & Category Management: Analyze spending patterns and develop effective sourcing strategies for CAPEX and MRO.
• Procurement Strategy Execution: Lead end-to-end sourcing activities and increase spend coverage through strategic agreements.
• Contract & Compliance Management: Oversee contract drafting, negotiation, and ensure compliance with procurement policies.
• Supplier Relationship & Risk Management: Monitor supplier performance and develop risk management strategies.
• Operational Procurement & Stakeholder Management: Act as the main contact for procurement issues and manage processes from RFI to PO follow-up.

• Bachelor’s Degree in Engineering (Mechanical, Chemical, Petroleum, Industrial, or Production Engineering) is mandatory.
• 8-10 years of experience in procurement within FMCG, specifically in Capex & MRO.
• Experience with SAP (S2P), Tableau & Power BI is mandatory.
• Preferred certifications: MBA, APICS, CPIM, CPSM.

• Bachelor's degree in Graphic Design, Visual Communication, Multimedia Design, or a related field.
• Fresh graduates are encouraged to apply.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Must be eligible for the Tamheer Program.

• Develop original concepts and designs for social media, digital ads, brochures, banners, presentations, packaging, and other marketing materials.
• Collaborate with marketing, sales, and content teams to understand project objectives and translate them into visual content.
• Ensure all designs are on-brand, high quality, and aligned with the company's visual identity.
• Prepare artwork for both print and digital production, ensuring specifications are met for each channel.
• Work with external printers, vendors, and agencies to ensure accurate and timely delivery of materials.
• Adapt designs for multiple formats and platforms (web, mobile, social, print, outdoor, etc.).
• Maintain consistency in brand visuals across all touchpoints.
• Contribute to the development and updating of the company's visual style guide.
• Ensure use of brand elements such as logos, typography, and color schemes is consistent and compliant.
• Assist in creating visuals for video content, motion graphics, and product launches.
• Support photography direction and editing when needed.
• Provide layout and design for internal presentations, corporate reports, and event materials.
• Stay up to date with the latest design trends, tools, and best practices.
• Bring new creative ideas to the team and continuously improve design output.

• Driving sales through the dealer network and achieving sales targets.
• Identifying and developing new dealers.
• Building strong relationships with existing dealers.
• Providing technical support and guidance to dealers.

• Conduct regular visits to dealers and customers to stimulate demand and track sales pipeline.
• Ensure timely submissions of quotations and follow-ups to convert opportunities.
• Monitor dealer performance and implement improvement plans.
• Deliver training to dealer sales teams on our products and competitive positioning.

• Bachelor’s degree in engineering (Mechanical, Electrical, or related).
• Minimum 5 years of experience in Dealer/Channel management for DX & VRV Products.
• Strong technical knowledge of DX & VRV systems.
• Proven track record in achieving sales targets.
• Excellent relationship and stakeholder management skills.

• Safely operate buggy vehicles to transport guests, luggage, and staff.
• Provide warm, courteous, and professional service during transportation.
• Assist guests with boarding and exiting buggies, including elderly and VIP guests.
• Transport guests promptly between various hotel facilities.
• Support arrival and departure operations with luggage handling.
• Maintain cleanliness and good condition of buggy vehicles.
• Follow hotel traffic rules, safety procedures, and speed regulations.
• Respond quickly to guest transportation requests.
• Assist with special transportation arrangements for VIPs.
• Coordinate with Bell Desk, Concierge, Front Office, and Valet teams.
• Conduct routine checks of buggy operational status.

• High school diploma or equivalent required.
• Valid driving license for buggy or light vehicle.
• 1–3 years of experience in driving or hospitality operations preferred.
• Previous experience in a luxury hotel or resort is an advantage.
• Knowledge of local traffic rules and safety regulations.

• Receive, inspect, and verify incoming shipments against purchase orders and packing lists.
• Accurately record and update inventory levels using company systems and software.
• Organize and store materials in designated locations, optimizing space utilization and accessibility.
• Issue and distribute materials to various departments as per requisitions, maintaining proper documentation.
• Conduct regular inventory counts and reconcile discrepancies to maintain accurate stock records.
• Monitor stock levels and identify items requiring reordering to prevent stockouts or overstocking.
• Ensure the cleanliness, orderliness, and safety of the store area.
• Operate forklifts or other material handling equipment safely and efficiently (if certified).
• Assist in loading and unloading goods as needed.
• Report damaged or defective goods and assist in their return or disposal.
• Adhere to all company safety policies and procedures.

• High school diploma or equivalent.
• Proven experience as a storekeeper or in a similar inventory management role, preferably in a manufacturing or industrial setting.
• Strong organizational and time management skills.
• Proficiency in inventory management software and basic computer applications (*, MS Office).
• Ability to lift heavy objects and perform physical tasks as required.
• Excellent attention to detail and accuracy.
• Good communication and interpersonal skills.
• Forklift operator certification is a plus.
• Ability to work independently and as part of a team.

• Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
• Secure individual bookings: Convert guest inquiries into confirmed reservations
• Maintain attention to detail: Record and process all reservations with accuracy
• Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
• Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• Focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.