Full-time Merchandizer Jobs in Jeddah

• Ensure the brand identity and presentation standards are consistently achieved in windows and in-store through eye-catching displays that incorporate commercial sales opportunities.
• Implement brand-specific visual merchandising standards and coordinate store displays according to brand guidelines and strategy.
• Develop floor plans that maximize visual impact and arrange merchandise, signage, fixtures, and in-store layouts.
• Document changes in merchandise displays by taking photographs.
• Utilize creative lighting for windows to enhance product visibility.
• Maximize the placement of new lines and re-merchandise the store as new trends arise.
• Create store layouts based on product categories and ensure proper merchandising of items.
• Collect reviews and feedback on merchandise displays.
• Collaborate closely with operations and brand management teams to increase sales.
• Work with the VM Manager and sales team to achieve commercial goals.
• Participate in pre-opening activities and conduct timely visits to ensure brand standards are implemented and followed.
• Conduct market trend research and analyze lifestyle influences on merchandising.

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers professionally.
• Manage the showroom reception area to ensure a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Help organize showroom events, promotions, and campaigns.
• Ensure prompt responses to customer queries and assist in complaint resolution.

• Diploma or Bachelor’s degree in Business, Marketing, or a related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

• Assist with the daily activities of Project & Retail sales, including handling paperwork, proposals, quotations, tenders, and bids.
• Support the sales staff with follow-ups on Days Sales Outstanding (DSO) collections.
• Coordinate communication between the Sales Manager, sales personnel, and other internal stakeholders.
• Manage customer inquiries and assist with price variations in collaboration with Customer Service.

• A Diploma or Bachelor’s degree.
• 1 - 2 years of relevant experience in a Sales Support function.
• Fluency in Arabic and English, both verbal and written.

• Proactive and responsible in achieving results.
• Ability to build a useful network of contacts and relationships.
• Strong communication skills, presenting effectively and clearly.
• Team player, sharing knowledge and supporting others to meet objectives.

• Competitive compensation and benefits.
• Continuous learning opportunities and training through Jotun Academy.
• Career development across various disciplines and markets.
• A supportive and inclusive company culture.

Job Opportunity: Sales and Customer Service Specialist

We are looking for a distinguished talent who combines passion for sales and excellence in customer service to join our team. If you possess high persuasion skills, are proficient in dealing with Customer Relationship Management (CRM) systems, and providing an exceptional experience for them, this opportunity is for you!

📋 Main Tasks and Responsibilities:

• Achieving Sales Targets: Attracting new customers, understanding their needs, and providing suitable solutions to successfully complete sales transactions.

• Providing Exceptional Customer Service: Responding to customer inquiries, handling their requests and complaints professionally and efficiently to ensure their satisfaction and loyalty.

• Managing and Updating Customer Data: Using CRM systems to log customer interactions, track orders, and update data accurately to ensure service quality continuity.

• Developing Product Knowledge: Being thoroughly familiar with all products or services offered to explain and share them with customers in a simple and attractive manner.

🔍 Conditions and Requirements:

• Experience: Proven prior work experience in the fields of sales and customer service (preferably someone who has combined both fields).

• Technical Skills: Good knowledge and experience in dealing with Customer Relationship Management (CRM) programs and systems.

• Personal Skills: Excellent communication and interpersonal skills, and a high ability to persuade and negotiate.

• Demeanor: A decent appearance and an elegant style in dealing with the public.

⏰ Work Details and Environment:

• Working Hours: From 2:00 PM to 10:00 PM (evening shift).

• Working Days: 6 days a week (one day off).

• Greet and engage customers proactively to identify needs and present products.
• Meet individual and store sales targets through effective selling techniques.
• Provide outstanding customer service by handling inquiries and complaints professionally.
• Maintain up-to-date product knowledge to support effective selling.
• Process sales accurately using the point-of-sale (POS) system.
• Support merchandising and visual presentation standards.
• Assist with inventory activities and stock counts.
• Participate in store meetings and training sessions.
• Collaborate with colleagues and management to support promotions and events.
• Adhere to company policies and health and safety guidelines.

• High school diploma or equivalent; additional education in sales or marketing is a plus.
• Minimum 1 year of retail or customer-facing sales experience preferred.
• Legal authorization to work in Saudi Arabia.

• Excellent verbal communication and active listening skills.
• Customer-focused attitude with a commitment to delivering a positive shopping experience.
• Proficiency in cash-handling and comfortable using POS systems.
• Ability to work in a fast-paced retail environment.
• Team player with a cooperative mindset.
• Attention to detail, punctuality, and reliable attendance.
• Flexibility to work varied shifts, including weekends and holidays.
• Proficiency in Arabic and basic English communication preferred.

• Build and maintain strong Supplier/Retailer relationships, addressing queries on products and services.
• Oversee in-store operations through regular visits, ensuring compliance and proper merchandising.
• Supervise the sales cycle, including order follow-up and collection tracking.
• Monitor market dynamics and support trade marketing activities.
• Ensure brand visibility and collaborate with the Sales Manager to achieve objectives.

• Minimum 2 years in retail, Pharmacy or FMCG sales.
• Strong interpersonal and communication skills.
• Ability to manage stock and report on sales performance.

• Sales Support & Lead Generation: Qualify inquiries, assist with the sales pipeline, and follow up on marketing initiatives.
• Customer Interaction & Engagement: Aid in scheduling meetings, participate in client conversations, and maintain communication with clients.
• Proposal Preparation & Documentation: Assist in creating proposals, managing documentation for contracts, and ensuring completeness of sales materials.
• Collaboration with Sales Team: Work closely with marketing and technical teams, attend team meetings and training sessions.
• CRM and Reporting: Maintain CRM data, track lead progress, and provide summary reports.

• Bachelor's degree in business administration, IT, or a related field.
• 1–2 years of experience in sales or client-facing roles.
• Strong communication skills, eagerness to learn, and ability to build rapport.
• Familiarity with CRM tools and MS Office.
• Basic knowledge of Microsoft products is advantageous.