Join Our Team as a Reservation Agent!We are seeking a detail-oriented
Reservation Agent to join our team at
Rayhaan Hotels & Resorts. In this role, you will assist customers in booking reservations for travel, accommodations, or events, ensuring excellent service and satisfaction.
Job Responsibilities:- Assist customers in making reservations via phone, email, or online platforms.
- Provide excellent customer service by addressing inquiries and resolving any issues during the reservation process.
- Maintain accurate records of reservations and customer interactions.
- Collaborate with other teams to ensure seamless coordination of reservations.
- Stay updated on current promotions to provide customers with the best options.
- Ensure compliance with company policies and procedures.
Candidate Requirements:- Bachelor’s degree in hospitality management, business administration, or related field.
- Proven experience in a similar role, preferably within the hospitality industry.
- Excellent communication and customer service skills.
- Strong attention to detail and accuracy.
- Familiarity with reservation systems and online booking platforms.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Fluency in English and Arabic is required; knowledge of other languages is a plus.
Why Rayhaan Hotels & Resorts?At Rayhaan, we offer our guests luxury accommodation that reflects their values while respecting their beliefs and culture. Join us and be a part of a team that upholds quality and an alcohol-free environment.