Full-time Travel Agency Manager Jobs in Jeddah

We are seeking an experienced Travel Agency Manager to oversee daily operations, manage client relationships, and ensure exceptional travel services delivery. The successful candidate will be responsible for supervising travel consultants, developing strategic partnerships with airlines and hotels, managing booking systems, and maintaining high customer satisfaction standards. Key responsibilities include coordinating group travel arrangements, handling complex itinerary planning, managing agency budgets, implementing sales strategies to achieve revenue targets, and ensuring compliance with travel industry regulations and safety protocols.

• Strategic Planning: Develop, execute, and continuously optimize comprehensive marketing strategies and operational action plans tailored for Samaya’s cultural projects and museums in Makkah and Madinah.
• Strategic Partnerships & Alliances: Establish, negotiate, and maintain strong B2B partnerships with Hajj & Umrah companies, relevant Government Entities, major Hotels surrounding the Two Holy Mosques, travel agencies, and tour operators to expand market presence and maximize group bookings.
• Team Leadership: Lead, mentor, and inspire a high-performing marketing team, fostering a collaborative, creative, and target-driven professional environment across multiple cities.
• Performance & Revenue Drive: Achieve concrete marketing and sales targets (ticket sales, specialized services), effectively managing operational and market challenges through data-driven decision-making.
• Tourism & Experience Marketing: Design and promote tailored visitor experiences, seasonal programs, and interactive initiatives that boost attendance, enhance visitor engagement, and maximize Return on Investment (ROI).
• Pilgrim Segment Targeting: Utilize deep knowledge of the Hajj, Umrah, and international tourism markets to design targeted campaigns that address the specific behaviors, languages, and needs of global visitors coming to the Kingdom.
• Omnichannel Coordination: Synchronize various marketing tracks (digital marketing, content creation, PR, and ad campaigns), ensuring all creative assets seamlessly align with the project’s cultural identity and brand values.
• Stakeholder & Corporate Representation: Professionally represent Samaya’s cultural and museum projects in front of corporate partners, hotel executives, and government entities through exceptional presentation and negotiation skills.
• Seasonal Campaigns: Create and deploy innovative, high-impact seasonal marketing campaigns aligned with major religious seasons (Ramadan & Hajj), and cultural events to consistently drive peak foot traffic.

• Experience: Proven executive track record (10+ years) in marketing management, with a strong portfolio of success within Cultural Projects, Museums, Tourism, or Hospitality/Service Marketing.
• Market Knowledge & Network: Deep understanding of the Saudi tourism ecosystem, with extensive, ready-to-leverage networks within Hajj & Umrah sectors, the hospitality/hotel industry, and government relations in Makkah and Madinah.
• Leadership: Exceptional capability in leading cross-functional marketing teams and managing high-stakes, multi-stakeholder projects.
• Technical Skills: Advanced analytical skills with a data-driven mindset, high-level corporate presentation skills, and strong commercial acumen in contract negotiations.
• Language: Fluent in Arabic and English (written and spoken), with the ability to maintain the highest standard of corporate communication and cultural nuance.

About the Role

Radisson Hotel Group, a global hospitality leader with a portfolio of ten brands and over 1,500 hotels worldwide, is seeking a Sales Manager. The Group emphasizes its brand promise of "Every Moment Matters" and a "Yes I Can!" service ethos, valuing its people as central to its success. This role offers a dynamic environment that encourages entrepreneurial spirit, collaboration, and a focus on creating memorable guest experiences. As a brand promoter, the Sales Manager will be responsible for driving new business and maximizing revenue for hotels in Jeddah and Makkah, Saudi Arabia. This leadership position is designed to elevate sales efforts and achieve significant outcomes, contributing to the growth of Radisson Hotel Group in the region.

Key Responsibilities

• Maximize hotel revenue and growth by directing revenue-generating activities in alignment with the business plan.
• Drive new business opportunities for the hotel.
• Build effective and collaborative relationships with internal and external stakeholders to ensure all sales opportunities are maximized.

Qualifications and Requirements

• Must be a Saudi National.
• Proven ability to achieve sales goals.
• Demonstrate a proven track record in a similar role within a quality environment, showcasing excellent standards and sales productivity.
• Possess commercial acumen and the ability to multitask, motivated by challenges.
• Exhibit a driven and ambitious nature to increase productivity and sales volume through appropriate techniques.
• Be a clear thinker with excellent communication abilities and a keen attention to detail.
• Possess strong negotiation skills.
• Demonstrate the ability to enhance the hotel's community image.
• Embrace the "Yes I Can!" spirit, focusing on the guest experience and the sale.

Required Skills

• Sales
• Revenue Maximization
• Business Development
• Relationship Building
• Communication
• Attention to Detail
• Negotiation
• Community Image Enhancement

Work Environment and Location

This is a full-time position based in Jeddah and Makkah, Saudi Arabia. Radisson Hotel Group is committed to fostering a positive work environment that encourages growth, learning, and career development. The Group promotes team spirit in an inclusive and diverse workplace.