About the Role
The Food and Beverage Supervisor joins the Radisson Hotel Group team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. Radisson Hotel Group is a leading global hospitality company, managing over 1,500 hotels in more than 95 countries. The Group's work is based on the principle "Every Moment Matters," and this role aims to contribute to providing exceptional guest experiences through commitment to the "Yes I Can!" service. We are looking for individuals with the necessary skills, personality, talent, and passion to create unforgettable moments for our guests.
Role Responsibilities
As the Food and Beverage Supervisor, you will play a pivotal role in supporting the smooth operation of the Food and Beverage department, ensuring all aspects of the guest dining experience are delivered to the highest standards. This position requires a proactive approach to enhance guest satisfaction and comfort, with a results-oriented mindset and a deep commitment to elevating the dining experience. You will be instrumental in fostering a culture of growth and performance within the team, directly contributing to the hotel's goals and service excellence.
Key Tasks
- Support the smooth operation of the Food and Beverage department, ensuring all aspects of the food and beverage service experience are delivered to guests at the highest levels.
- Proactively work to improve guest satisfaction and comfort, providing a positive and timely response to guest inquiries.
- Support the implementation of plans and objectives to achieve Food and Beverage initiatives and hotel goals.
- Supervise the Food and Beverage team, fostering a culture of growth, development, and performance within the department.
- Build and maintain effective working relationships with all key stakeholders.
- Support the implementation of management programs that enhance service standards, profitability, and cost control.
- Ensure compliance and adherence to all legislation, where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audits, with follow-up as needed.
Qualifications and Requirements
- Experience in Food and Beverage service.
- Strong supervisory and management skills with a hands-on work approach and a leadership-by-example style.
- Commitment to delivering exceptional guest service with a passion for the hospitality industry.
- Ability to find creative solutions with proven problem-solving abilities, providing support when needed.
- Personal integrity, with the ability to work in an environment that demands excellence, time, and energy.
- Experience working with IT systems on various platforms.
- Strong communication skills.
Work Environment
This is a full-time position based in Jeddah, Makkah Al Mukarramah, Saudi Arabia. Radisson Hotel Group offers a dynamic work environment where ideas, passion, and drive are valued. You will have the opportunity to build a distinguished career while investing in your growth, learning, and development. The company fosters an inclusive, enjoyable, and meaningful team spirit, celebrating diversity and supporting a sense of belonging.
