About the Role
Danone MENA is seeking a Healthcare Nutrition Specialist to join its Specialized Nutrition team in Jeddah, Saudi Arabia. This role is focused on increasing market share and building scientific relationships with healthcare professionals (HCPs) within an assigned territory. The objective is to address HCPs' specialized nutrition needs and establish Danone's solutions as their preferred choice.
The Healthcare Nutrition Specialist will influence HCP attitudes and behaviors through scientific engagement. Key responsibilities include managing a designated area, identifying business opportunities, and implementing strategies to achieve sales targets while adhering to ethical conduct codes.
Key Responsibilities
- Conduct regular visits to HCPs in hospitals, health clinics, and private practices to build scientifically-based relationships.
- Position Danone's Healthcare Nutrition solutions and establish Specialized Nutrition as the company of first choice for HCPs through scientific communication and relationship development.
- Ensure HCPs and Key Opinion Leaders (KOLs) receive accurate information, messages, and clinical studies regarding Danone's products.
- Clearly communicate the benefits of Danone's solutions to HCPs.
- Organize and conduct scientific audio and visual meetings for HCPs.
- Identify business opportunities within the assigned area and develop initiatives to maximize their potential.
- Implement a weekly call cycle in coordination with management.
- Monitor and respond to competitive activities, recommending actions to protect market position.
- Maintain a high level of product knowledge to effectively explain product information and address HCP questions.
- Follow up on customer queries and complaints.
- Review business plans quarterly with the Head of KSA to align with cycle objectives.
- Compile and submit reports on promotional activities according to established formats and schedules.
- Ensure all business activities comply with WHO and local government codes of ethics for infant formula products.
- Conduct seminars and detailing nutrition education activities.
- Manage daily databases and ensure compliance with administrative procedures.
- Achieve assigned qualitative and quantitative key performance indicators on daily, monthly, and yearly bases.
- Participate in meetings to discuss market situations, challenges, and appraise activities against KPIs.
- Assist in organizing seminars and events.
- Collect intelligence on the HCP universe, including identifying new contacts.
- Monitor competitor activities, such as offers, conferences, and round tables, and report them to management.
- Conduct face-to-face medical detailing calls and maintain contact with identified HCP lists across the defined geographical area.
- Build strong relationships with targeted HCPs and map decision-making networks in the region.
- Carry out promotional activities with targeted HCPs.
- Update competitor intelligence and input it into the database.
- Record and report on call visits and progress against set objectives.
- Attend and participate in internal meetings as required.
Qualifications and Requirements
- BSc. in Medical, Pharmacy, or Dietetics.
- A minimum of 2 years of relevant experience.
- Experience in the Nutrition field is considered a plus.
- Experience with Primary Healthcare Centers is also considered a plus.
Required Skills
- Consumer Orientation: Ability to serve the consumer effectively.
- Entrepreneurial Spirit: Recognizing and seizing business opportunities.
- Rigor: Systematic thinking and effective planning.
- Transparency: Acting in an open and respectful manner.
- Decision Making: Combining decisiveness with sound judgment.
- Team Player: Connecting effectively with others.
- Getting Things Done: Delivering results and measuring performance against plans.
Work Environment and Location
This is a full-time position based in Jeddah, Saudi Arabia, within the Mecca region. Candidates are expected to possess native Arabic and English proficiency.
Danone is a global food company committed to its mission of "Bringing health through food to as many people as possible." The company fosters an open culture that encourages learning, empowerment, and collaboration, valuing uniqueness and diversity. Danone MENA is an equal opportunity employer.
5,000 - 6,000 / Month
Full-time