Fresh graduates Jobs in Makkah

• Handling pending bookings.
• Reviewing booking option dates on a daily basis.
• Reviewing arrivals daily: One day before, three days before, and seven days before arrival.
• Sending payment to suppliers.
• Meeting all company policies and procedures.
• Following schedule changes based on business volume.

• The candidate must be a Saudi National.
• A bachelor’s degree is required.
• The candidate should not be currently employed.
• Must not have previous Tamheer participation.

• A bachelor’s degree in a related field preferred.
• Good communication skills.
• Fast learner.

• Maintain an up-to-date reservation list and provide necessary paperwork for records.
• Enhance customer service levels and ensure guest satisfaction by addressing complaints and disputes.
• Implement hotel policies and procedures consistently.
• Build and maintain strong business relationships with travel agencies and booking parties.
• Review hotel rates and organize invoices accordingly.

• Upper Secondary Education.
• Skills in Customer Service (Beginner).
• Language proficiency in English (Beginner).

• Supervising housekeeping staff and ensuring all areas of the hotel are clean and well-maintained.
• Training new team members on cleanliness standards and procedures.
• Conducting inspections of guest rooms and public areas to maintain quality assurance.
• Managing inventory and ordering supplies as needed.
• Providing excellent guest service and addressing any concerns promptly.

• Preparing financial reports and statements
• Conducting bank reconciliations
• Managing cyclical audits

• Creating ad-hoc reports for various business needs
• Preparing tax documents
• Compiling and analyzing financial statements
• Managing budgeting and forecasting

• Bachelor's degree in Accounting or related field
• Ability to interpret and analyze financial statements and periodicals
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

Join our team at Dar Al Abbar as a Hostess! As part of our commitment to providing exceptional customer service, the Guest Relations Host plays a crucial role in welcoming and assisting our guests.

Responsibilities:

• Guest Welcome: Greet guests warmly upon arrival, providing a friendly and inviting atmosphere.
• Information Provision: Provide clear and accurate information about hotel amenities, services, and local attractions.
• Guest Assistance: Assist guests with various requests, such as luggage assistance, dining reservations, and transportation arrangements.
• Problem Resolution: Address guest concerns and complaints promptly and professionally, striving to find satisfactory solutions.
• Feedback Collection: Gather guest feedback to identify areas for improvement and contribute to overall guest satisfaction.
• Teamwork: Collaborate with other team members to ensure smooth operations and maintain a positive work environment.

Qualifications:

• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution abilities
• Ability to work effectively under pressure
• Passion for providing exceptional customer service
• Basic knowledge of local attractions and amenities
• English speaker

• Develop and implement policies and procedures for front office operations to ensure exceptional guest service.
• Supervise reception staff, ensuring adherence to operational procedures and service standards.
• Organize and oversee the team's shift schedule to maintain outstanding service, even during peak times.
• Manage guest complaints skillfully and professionally, ensuring all guest needs and expectations are met.
• Coordinate with other departments to meet diverse guest requirements efficiently.
• Analyze guest feedback to identify areas for improvement in service quality.
• Participate in developing quality control procedures for front office operations.
• Ensure adequate training and development for all team members to promote a positive work environment.
• Oversee booking availability and manage requests related to check-out and stay extensions.
• Ensure the accuracy of guest records and streamline check-in and check-out processes.

• Maintain and update accounting records and files.
• Post transactions and categorize records in the general ledger.
• Comply with financial policies and regulations.
• Conduct month-end and year-end closures.

• Fresh Accounting or Finance Graduate.
• Must be registered in SOCPA.
• Basic knowledge of Microsoft Office (Excel, Word, etc.).
• Good understanding of accounting regulations and procedures including IFRS.
• Immediate availability.
• Bilingual (English and Arabic).

• Collect keys and daily assignments before preparing trolley and necessary equipment.
• Maintain and clean guest rooms, replacing room supplies according to the hotel’s Standards of Performance.
• Clean bathrooms and restock amenities in line with safety guidelines.
• Tidy and arrange guests’ belongings while ensuring quality assurance standards.
• Coordinate with Valet Service to manage guest laundry requests.
• Keep guest corridors, service areas, and pantries clean and organized.
• Report maintenance issues to the Engineering Department.
• Consider guests' needs in public areas to ensure satisfaction.
• Operate in a safe, environmentally friendly way to protect health and safety.
• Adhere to the hotel's environmental, health, and safety policies.

• Manage the daily cash transactions of the hotel, including cash collections and disbursements.
• Ensure the secure and accurate counting, recording, and depositing of cash.
• Reconcile cash drawers and ensure adequate change funds are available.
• Maintain and control petty cash funds for daily operational needs.
• Verify and process petty cash vouchers and reimbursements.
• Keep detailed records of petty cash transactions.
• Collect and record payments from guests, customers, and colleagues.
• Prepare and deposit cash receipts in a timely manner.
• Reconcile cash receipts with revenue reports.
• Generate daily, weekly, and monthly reports related to cash transactions.
• Provide cash-related data and insights to the Finance Manager for financial analysis.
• Assist in the preparation of financial statements as needed.
• Ensure the safety and security of cash at all times.
• Implement and maintain cash control and safeguarding procedures.
• Report any discrepancies or irregularities in cash handling.
• Ensure compliance with financial regulations and company policies related to cash handling.
• Assist in internal and external audits related to cash transactions.
• Provide training and guidance to colleagues on cash handling policies and procedures.
• Foster open communication and cooperation among team members.
• Operate in a safe and environmentally friendly manner, prioritizing guests' and colleagues' health and safety, as well as environmental conservation.
• Adhere to hotel environmental, health, and safety procedures and policies.

• Provide technical support to colleagues for IT hardware and software problems.
• Diagnose and resolve IT issues, escalating complex problems when necessary.
• Assist in the maintenance and management of IT infrastructure and devices.
• Install, configure, and update software applications and operating systems.
• Conduct regular system checks, backups, and software updates.
• Keep records of IT equipment, licenses, and inventory.
• Collaborate with the IT team to implement security measures and protocols.
• Assist colleagues with IT-related inquiries and offer training as required.
• Monitor the performance, security, and data integrity of IT systems.
• Participate in IT projects, including system upgrades and technology rollouts.
• Stay informed about emerging technology trends and provide recommendations.
• Document IT processes, procedures, and technical guidelines.
• Support in the procurement and evaluation of IT hardware and software.
• Assist in IT-related documentation and reporting tasks.
• Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
• Adhere to the company’s environmental, health, and safety procedures and policies.