Customer Services Full-time Jobs in Riyadh

Join the Saudi International Travel Company as a Graphic Designer!
We are looking for a talented and creative individual to play a key role in shaping our visual brand identity and contributing to our marketing initiatives.

General Tasks:

• Study design briefs and determine requirements.
• Create and design various materials for print and digital collateral, including designs for social media posts, stationery, and itinerary packages.
• Ensure final graphics and layouts are visually appealing and on-brand.
• Develop concepts, graphics, and layouts for product illustrations, company logos, and websites.
• Present ideas and rough drafts for feedback.
• Liaise and build relationships with external vendors for printing and publishing.
• Establish creative direction for the company and brand guidelines.
• Source imagery responsibly, following copyright laws in Saudi Arabia.
• Ensure projects are completed with high quality and on schedule.
• Prioritize and manage multiple projects within design specifications and budget restrictions.
• Perform image retouching and manipulation.

Qualifications:

• Experienced in design software and technologies (*, Adobe Photoshop, Illustrator, InDesign).
• Proficient in English.
• Able to work methodically and meet deadlines.
• Excellent IT skills, especially with design and photo-editing software.
• Hands-on experience with logo design, typography, web layout design, and print production.
• Demonstrable graphic design skills with a strong portfolio.
• Able to take/give direction well and incorporate feedback.
• Team player with strong communication and presentation skills.
• Relevant education or training.

Key Skills Required:

• Design - Knowledge of latest trends and techniques in graphic design.
• Attention to Detail - Accuracy and a keen eye for detail in all work tasks.

Join Our Team as a Call Center Specialist!
At Saudi International Travel Company, we are committed to providing exceptional travel and tourism services. As a Call Center Specialist, you will play a vital role in our operations by assisting customers with their travel needs and offering tailored solutions.

Key Responsibilities:

• Research various destinations and travel options, including routes, prices, reviews, and visa information.
• Organize end-to-end travel itineraries, including air tickets, hotel bookings, visa processes, and car rentals.
• Utilize interpersonal communication and sales techniques to converse with customers regarding their travel requirements.
• Plan and sell itinerary tour packages and promotional travel packages offered by various travel suppliers.
• Assess clients’ needs and suggest suitable travel packages or services.
• Handle all aspects of travel arrangements from start to finish.

Requirements:

• Prior experience in an airline or an IATA-approved travel agency.
• Excellent command of computer skills (MS Office & web-based applications).
• Experience with GDS (preferably Amadeus) and B2B supplier systems.
• Fluency in English and Arabic.
• IATA/UFTAA certification is preferred.

Work Location: Riyadh, Saudi Arabia
Work Days: Morning & Evening Shifts

Join Gaddaha as an Accountant!

Gaddaha is a dynamic and innovative local Saudi company, established in 2017, specializing in beauty and personal care products. We partner with industry leaders to deliver exceptional services and products. We are currently seeking a dedicated Accountant to join our team in Riyadh.

Role Overview:
This full-time on-site position entails managing financial transactions, preparing financial reports, and maintaining accurate financial records. The successful candidate will collaborate with internal teams and ensure compliance with financial regulations.

Key Responsibilities:

• Prepare financial statements such as balance sheets, income statements, and cash flow statements.
• Manage accounts payable and receivable for timely payments and collections.
• Reconcile bank statements and maintain financial accuracy.
• Maintain general ledger entries and ensure proper classification of transactions.
• Prepare and file tax returns in compliance with local regulations.
• Assist in budget preparation and monitor expenditures.
• Conduct internal audits and support external audits as needed.
• Generate financial reports to aid management in decision-making.

Qualifications:
The ideal candidate should possess strong accounting knowledge and experience, alongside the ability to collaborate effectively with various departments. We welcome candidates from diverse backgrounds who meet the required qualifications.

Join Our Team as an AWS Sales Specialist!
We are urgently seeking a dynamic, highly talented and experienced AWS Solutions Sales Specialist to join a multinational, industry-leading Cloud IT Systems Integrator based in their Riyadh office.

Responsibilities:

• New business development via prospecting, qualifying, selling, and closing deals, focused on AWS cloud solutions.
• Generate and drive sales and sales activities.
• Provide AWS technical sales expertise.
• Manage client relationships through all phases of the sales cycle.
• Stay abreast of market conditions, new technologies, and business opportunities, regularly reporting to your Sales Manager.
• Provide a consultative sales process to prospects.
• Deliver exciting sales presentations.

Required Skills:

• Overall 5+ years of experience selling AWS cloud solutions in Saudi Arabia.
• Ability to communicate AWS solutions and their benefits to Public Sector, Semi-Government, SMB, and Enterprise customers.
• A proven track record of success, including customer success stories.
• Self-starter with exceptional motivation & drive.
• Excellent Arabic & English communication skills, written and spoken.

If you are an experienced and ambitious IT Sales professional with a successful track record of AWS Cloud Solution sales in Saudi Arabia, we’d love to hear from you.

Join FSS as a Sales Manager!
Are you an ambitious sales professional looking to make an impact in the financial services sector? FSS is seeking a Sales Manager to lead the Retail Banking Payments Platform Sales team in Riyadh, KSA. This is a fantastic opportunity to grow your career while working with a global leader in payments technology.

What You'll Be Doing:

• Sell FSS platforms to top-tier prospects in the banking and financial services sectors.
• Build and nurture relationships at the CXO level with leading financial institutions.
• Drive demand generation and create compelling value propositions.
• Work closely with the FSS solutions team to craft and present proposals.
• Close deals that meet revenue and business goals, effectively managing customer expectations.
• Achieve monthly/quarterly sales targets related to order book, revenue, and DSO.

Why Join FSS?

• A chance to work with a global leader in payments technology.
• Opportunity to work closely with top decision-makers in Tier-1 financial institutions.
• Competitive compensation and growth opportunities.

Join Refresh Clinics as a Digital Marketing Specialist!
As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing our digital marketing strategies. Collaborating closely with cross-functional teams, you will enhance our online presence and drive engagement.

Key Responsibilities:

• Develop and execute digital marketing campaigns across various channels (SEO, PPC, email, social media).
• Analyze and report on campaign performance and ROI.
• Create and manage content for our website and social media platforms.
• Conduct market research to identify trends and opportunities.
• Collaborate with design teams to create engaging visuals.
• Optimize website content for SEO and user experience.
• Photo and video shooting and editing.

Qualifications:

• Degree in Marketing, Communications, or a related field.
• 2+ years of experience in digital marketing.
• Proficiency in digital marketing tools (Google Analytics, SEMrush, Hootsuite, etc.).
• Strong understanding of SEO, PPC, email marketing, and social media strategies.
• Excellent communication and analytical skills.
• Ability to work independently and as part of a team.

Join Awqaf Investment as an Executive Secretary!
We are looking for a highly organized Executive Secretary to manage the CEO's office.

Job Purpose:
The Executive Secretary is responsible for the organization and running of daily administrative tasks for the CEO office. This role oversees the smooth operation of day-to-day activities, including organizing events, scheduling meetings, and contributing to process improvements.

Core Responsibilities:

• Handle all requests made by the CEO for administrative tasks.
• Act as the focal point for CEO office communication with internal and external parties.
• Prepare memos, reports, and communications as required.
• Manage the CEO’s schedule and appointments.
• Coordinate with other departments to ensure timely completion of tasks.
• Maintain updated filing systems and ensure data security.
• Archive documents in the management system for accuracy.
• Raise purchasing requests for the CEO office and follow up on deliveries.
• Provide support for various tasks as requested by the CEO.
• Manage office supplies inventory and place orders as needed.
• Facilitate meetings, prepare minutes, and ensure stakeholder attendance.

Qualification & Requirements:
- Diploma in Business Administration, Office Management or a related field.
- Minimum of 5 years in a secretarial role.

Join the Saudi International Travel Company as a Graphic Designer!
We are looking for a talented and creative individual to play a key role in shaping our visual brand identity and contributing to our marketing initiatives.

General Tasks:

• Study design briefs and determine requirements.
• Create and design various materials for print and digital collateral, including designs for social media posts, stationery, and itinerary packages.
• Ensure final graphics and layouts are visually appealing and on-brand.
• Develop concepts, graphics, and layouts for product illustrations, company logos, and websites.
• Present ideas and rough drafts for feedback.
• Liaise and build relationships with external vendors for printing and publishing.
• Establish creative direction for the company and brand guidelines.
• Source imagery responsibly, following copyright laws in Saudi Arabia.
• Ensure projects are completed with high quality and on schedule.
• Prioritize and manage multiple projects within design specifications and budget restrictions.
• Perform image retouching and manipulation.

Qualifications:

• Experienced in design software and technologies (*, Adobe Photoshop, Illustrator, InDesign).
• Proficient in English.
• Able to work methodically and meet deadlines.
• Excellent IT skills, especially with design and photo-editing software.
• Hands-on experience with logo design, typography, web layout design, and print production.
• Demonstrable graphic design skills with a strong portfolio.
• Able to take/give direction well and incorporate feedback.
• Team player with strong communication and presentation skills.
• Relevant education or training.

Key Skills Required:

• Design - Knowledge of latest trends and techniques in graphic design.
• Attention to Detail - Accuracy and a keen eye for detail in all work tasks.

Join Our Team as a Call Center Specialist!
At Saudi International Travel Company, we are committed to providing exceptional travel and tourism services. As a Call Center Specialist, you will play a vital role in our operations by assisting customers with their travel needs and offering tailored solutions.

Key Responsibilities:

• Research various destinations and travel options, including routes, prices, reviews, and visa information.
• Organize end-to-end travel itineraries, including air tickets, hotel bookings, visa processes, and car rentals.
• Utilize interpersonal communication and sales techniques to converse with customers regarding their travel requirements.
• Plan and sell itinerary tour packages and promotional travel packages offered by various travel suppliers.
• Assess clients’ needs and suggest suitable travel packages or services.
• Handle all aspects of travel arrangements from start to finish.

Requirements:

• Prior experience in an airline or an IATA-approved travel agency.
• Excellent command of computer skills (MS Office & web-based applications).
• Experience with GDS (preferably Amadeus) and B2B supplier systems.
• Fluency in English and Arabic.
• IATA/UFTAA certification is preferred.

Work Location: Riyadh, Saudi Arabia
Work Days: Morning & Evening Shifts

Join Gaddaha as an Accountant!

Gaddaha is a dynamic and innovative local Saudi company, established in 2017, specializing in beauty and personal care products. We partner with industry leaders to deliver exceptional services and products. We are currently seeking a dedicated Accountant to join our team in Riyadh.

Role Overview:
This full-time on-site position entails managing financial transactions, preparing financial reports, and maintaining accurate financial records. The successful candidate will collaborate with internal teams and ensure compliance with financial regulations.

Key Responsibilities:

• Prepare financial statements such as balance sheets, income statements, and cash flow statements.
• Manage accounts payable and receivable for timely payments and collections.
• Reconcile bank statements and maintain financial accuracy.
• Maintain general ledger entries and ensure proper classification of transactions.
• Prepare and file tax returns in compliance with local regulations.
• Assist in budget preparation and monitor expenditures.
• Conduct internal audits and support external audits as needed.
• Generate financial reports to aid management in decision-making.

Qualifications:
The ideal candidate should possess strong accounting knowledge and experience, alongside the ability to collaborate effectively with various departments. We welcome candidates from diverse backgrounds who meet the required qualifications.

Join Our Team as an AWS Sales Specialist!
We are urgently seeking a dynamic, highly talented and experienced AWS Solutions Sales Specialist to join a multinational, industry-leading Cloud IT Systems Integrator based in their Riyadh office.

Responsibilities:

• New business development via prospecting, qualifying, selling, and closing deals, focused on AWS cloud solutions.
• Generate and drive sales and sales activities.
• Provide AWS technical sales expertise.
• Manage client relationships through all phases of the sales cycle.
• Stay abreast of market conditions, new technologies, and business opportunities, regularly reporting to your Sales Manager.
• Provide a consultative sales process to prospects.
• Deliver exciting sales presentations.

Required Skills:

• Overall 5+ years of experience selling AWS cloud solutions in Saudi Arabia.
• Ability to communicate AWS solutions and their benefits to Public Sector, Semi-Government, SMB, and Enterprise customers.
• A proven track record of success, including customer success stories.
• Self-starter with exceptional motivation & drive.
• Excellent Arabic & English communication skills, written and spoken.

If you are an experienced and ambitious IT Sales professional with a successful track record of AWS Cloud Solution sales in Saudi Arabia, we’d love to hear from you.

Join FSS as a Sales Manager!
Are you an ambitious sales professional looking to make an impact in the financial services sector? FSS is seeking a Sales Manager to lead the Retail Banking Payments Platform Sales team in Riyadh, KSA. This is a fantastic opportunity to grow your career while working with a global leader in payments technology.

What You'll Be Doing:

• Sell FSS platforms to top-tier prospects in the banking and financial services sectors.
• Build and nurture relationships at the CXO level with leading financial institutions.
• Drive demand generation and create compelling value propositions.
• Work closely with the FSS solutions team to craft and present proposals.
• Close deals that meet revenue and business goals, effectively managing customer expectations.
• Achieve monthly/quarterly sales targets related to order book, revenue, and DSO.

Why Join FSS?

• A chance to work with a global leader in payments technology.
• Opportunity to work closely with top decision-makers in Tier-1 financial institutions.
• Competitive compensation and growth opportunities.

Join Refresh Clinics as a Digital Marketing Specialist!
As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing our digital marketing strategies. Collaborating closely with cross-functional teams, you will enhance our online presence and drive engagement.

Key Responsibilities:

• Develop and execute digital marketing campaigns across various channels (SEO, PPC, email, social media).
• Analyze and report on campaign performance and ROI.
• Create and manage content for our website and social media platforms.
• Conduct market research to identify trends and opportunities.
• Collaborate with design teams to create engaging visuals.
• Optimize website content for SEO and user experience.
• Photo and video shooting and editing.

Qualifications:

• Degree in Marketing, Communications, or a related field.
• 2+ years of experience in digital marketing.
• Proficiency in digital marketing tools (Google Analytics, SEMrush, Hootsuite, etc.).
• Strong understanding of SEO, PPC, email marketing, and social media strategies.
• Excellent communication and analytical skills.
• Ability to work independently and as part of a team.

Join a Fast-Growing Technology Platform!
We are currently recruiting for one of China’s fastest-growing internet companies as they expand rapidly into the MENA region! This is an exceptional opportunity to be part of a dynamic, multicultural team responsible for localizing and growing our business in the Middle East.

About the Role:
As a Promoter, you will:

• Promote and stimulate app downloads through field activities.
• Organize innovative promotional events.
• Assist users in registering and exploring app features.
• Gather market feedback and enhance user engagement.

Location: Riyadh, Saudi Arabia
Opening Hours: 2 PM to 10 PM (flexible)

Qualifications:

• Proficiency in Arabic and basic English.
• Experience in sales or promotion is preferred.
• Excellent communication skills with a positive attitude.
• Enthusiasm for working in the field.

Additional Information:
We offer a competitive salary plus performance bonuses. This position is open to Saudi nationals and residency holders only. Don’t miss the chance to join a global platform that's competing with major players in the region!

📢 We’re Hiring! – Sales Specialist (Riyadh-Based)

Company: Health & Life
Location: Riyadh, Saudi Arabia (Full-Time, On-Site)

About Us:
Health & Life is the leading medical mediator connecting patients and healthcare providers across the Kingdom of Saudi Arabia. As we continue to grow, we're looking for a skilled Sales Specialist to help expand our provider network and drive strategic growth.

Role Overview:
As a Sales Specialist, you will:

• Contract with healthcare providers and clinics
• Conduct market research to identify growth opportunities
• Strengthen client relationships and enhance customer experience
• Use data and insights to support business development efforts

Qualifications:

• Minimum 2 years of experience contracting with healthcare providers in Riyadh (Mandatory)
• Valid Saudi Driving License (Mandatory)
• Excellent communication and negotiation skills
• Strong analytical thinking and a growth-focused mindset
• Ability to build and maintain long-term strategic partnerships

If you're a results-driven professional with a passion for healthcare and business development, we’d love to hear from you!

Join ELCO GmbH as a Retail and Wholesale Manager
We are seeking a dynamic and results-driven Retail and Wholesale Manager to lead and develop our distribution strategy. The candidate will be responsible for managing relationships with key accounts, driving sales growth, optimizing product availability, and ensuring smooth operations across all customer segments.
Key Responsibilities:

• Develop and implement retail and wholesale strategies to achieve sales targets and market share growth.
• Build and maintain strong relationships with key retail chains, wholesale distributors, and trade partners.
• Manage pricing, promotions, and in-store execution in collaboration with marketing teams.
• Oversee order management, stock levels, and demand planning with internal supply chain teams.
• Conduct regular market visits to assess product performance, competitor activity, and customer satisfaction.
• Analyze sales data and provide regular reports on performance, risks, and opportunities.
• Ensure compliance with internal policies and local regulations in all commercial activities.

Requirements:

• Bachelor’s degree in business administration, Sales, Marketing, or related field.
• Minimum of 2 years’ experience in retail and wholesale channel management.
• Strong analytical skills.
• Excellent communication and negotiation abilities.
• Fluent in English and Arabic.

We are committed to equal employment opportunities and providing an accessible, welcoming, and inclusive work environment.

Join our Team
We are now looking for a Marketing Manager to support customer engagements, drive account-based marketing execution and create impactful customer experiences with specific CU/accounts. The responsibility includes engaging with the sales organization in ongoing business and new business opportunities ensuring leads generation for sustainable growth.

What you will do:

• Analyze the account from market, customers and competitors’ perspectives.
• Develop effective account strategy and plan for specific accounts per CU to accelerate adoption.
• Contribute to the high-performance marketing culture.
• Participate in sales account planning to share marketing insights and to develop insights for brand or specific portfolio positioning.
• Drive customer engagements and create impactful customer experiences within specific CUs, including planning, managing, executing and following-up on marketing campaigns around the customer journey driving collaboration between sales and marketing.
• Provide input on CU marketing content needs to global point of contact.
• Plan and execute customer-specific events, workshops, and activities based on global campaigns activation plans.
• Drive lead generation with specific accounts/CUs.
• Measure activation success and analyze needed changes.
• Build strong relationships with customer and account counterparts in order to engage early on in the sales journey and create the need for the customer.
• Help to position Ericsson as a market leader and stimulate market growth.

The skills you bring:

• Account marketing knowledge & skills.
• Market insight and analysis.
• Business Acumen.
• Customer insight.
• Speaking and presentation skills.
• Relationship building.
• Demand generation skills.
• Negotiations and value argumentation skills (customer/brand/portfolio).
• Analytical & problem-solving skills.
• Value Creation Knowledge.
• Project management.
• Domain knowledge (industry/portfolio).
• Communications skills (verbal/written).
• Presentation skills.

Preferred Qualifications & Experience Requirements:

• Customer knowledge.
• University degree in Business, Marketing, Communications or equivalent training/experience.
• 7+ years of relevant experience.
• Experience working in a dynamic and fast-moving environment.
• Understanding of digital communications.

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Position: Sales Associate

As a Sales Associate at our esteemed company, you will play a vital role in enhancing customer satisfaction and driving sales. Your ability to engage with customers, showcase product knowledge, and maintain a visually appealing sales floor will contribute significantly to our success.

Key Responsibilities:

• Greeting customers and assisting them with inquiries about products and services.
• Operating cash registers and managing financial transactions.
• Maintaining an orderly appearance of the sales floor and product displays.
• Introducing promotions to customers and cross-selling products.
• Handling customer complaints with empathy and professionalism.
• Achieving established sales goals and increasing in-store sales.

Requirements:

• Degree in Industrial Engineering or Supply Chain Management.
• Retail sales experience preferred.
• Professional appearance and a positive attitude.
• Ability to work in a fast-paced environment focused on customer satisfaction.