Customer Services Full-time Remote Jobs in Riyadh

More than 11 Customer Services Full-time Remote Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Full-time
Nationality

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Marketing Specialist

Marketing Specialist

📣 Job AdNew

Mindray

Full-time
Job Purpose:
Lead the strategic development and market penetration of Mindray’s EMS solutions across the Middle East & Africa region. Drive business growth by leveraging industry expertise, local partnerships, and cross-functional collaboration to strengthen Mindray’s position as a leader in emergency medical systems.

Key Responsibilities:
  • Market Strategy & Business Expansion: Develop and execute the regional business strategy for EMS solutions, aligning with Mindray’s global objectives. Identify and prioritize high-potential markets (*, government tenders, private healthcare networks, NGOs) to achieve revenue and market share targets. Build and manage relationships with key stakeholders: MOH, EMS providers, distributors, and international aid organizations.
  • Industry-Focused Business Development: Leverage deep knowledge of EMS/ambulance industry dynamics to position Mindray’s solutions. Drive end-to-end sales cycles, including RFQ responses, contract negotiations, and sales support coordination. Conduct competitive analysis and adapt offerings to meet regional regulatory requirements and clinical needs.
  • Local Team Enablement & Collaboration: Mentor and align local sales/service teams to ensure seamless execution of business plans and customer success. Collaborate with HQ product management to tailor solutions for MEA-specific challenges. Represent Mindray at regional conferences, trade shows, and government health initiatives to enhance brand visibility.
  • Performance Optimization: Monitor regional market penetration, pipeline growth etc. and deliver actionable insights to senior leadership.

Qualifications & Requirements:
  • 8+ years of progressive experience in medical device/EMS industries, with 5+ years focused on MEA markets.
  • Proven track record in selling high-value medical equipment/systems (*, ambulances, defibrillators, transport ventilators etc.) to governments or institutional buyers.
  • In-depth understanding of EMS infrastructure, ambulance procurement cycles, and healthcare funding models in MEA.
  • Existing network with MEA health ministries, EMS agencies, or tier-1 distributors.
  • Entrepreneurial mindset with the ability to navigate complex markets and “build from scratch” in underpenetrated regions.
  • Fluent in English (mandatory); Arabic is highly preferred.
  • Strong negotiation, crisis management, and cross-cultural communication skills.

We welcome applications from candidates based across the MEA region and Turkey.
We offer:
Highly Competitive Salary + Excellent Benefits + Career Enhancement.

breifcase0-1 years

locationRiyadh

Remote Job
1 day ago
E-Commerce Manager

E-Commerce Manager

📣 Job AdNew

Nestlé

Full-time
Position Snapshot
Location: Jeddah or Riyadh (flexible)
Company: Nestlé
Full-time

Position Summary
The primary responsibility of the eCommerce Manager is to align Nestlé strategy with eRetailers needs by developing mutual business opportunities. The eCommerce Manager ensures proper planning, JBPs, and identifying growth opportunities within the channel, along with planning and being part of the eCommerce roadmap for the best online consumer journey.

A DAY IN THE LIFE …
- Responsible for the achievement of eRetailers sales target by category.
- Responsible for the accuracy of demand planning and master data cleaning.

Collaboration:
- Work closely with CDT and regional eCommerce team based on defined ways of working.
- Join forces with CDT and A&P to plan execution for all innovations (Sampling, Budgets, targets etc.).
- Partner with CDT team to identify category growth opportunities.
- Work with Supply chain to identify opportunities to manage orders and deliveries, and improve efficiency.
- Team up with Finance to drive initiatives to improve financial management (disputes, ageing report, and process).

eRetailers Management
- Conduct business reviews with eRetailers and set way forward to achieve mutual objectives.
- Analyze Consolidated Marginal Contribution (CMC) and set way forward to increase profitability.
- Effectively develop and manage long term eRetailers relationships.
- Define with Key Stakeholders strategic direction for eRetailers.
- BDA execution and compliance.
- Develop eRetailers specific business plans in alignment with key eRetailers and ensure that these plans are properly executed.

Reporting:
- Monitor eRetailers business performance and jointly develop action plans to accelerate growth or to address any shortfalls.
- Share monthly executions with pre and post evaluations and competitor activity.
- Share insights from shopper observations and eRetailers feedback.

Execution:
- Plan MIP in alignment with category objectives.
- Plan and execute deployment plan for all new innovations in line with category strategy (off shelf displays - sampling - brand talk).
- Implement Monthly Initiatives.
- Work with CDT to drive initiatives using the Data Driven Mindset (sell out, shopper observation, etc.).
- Develop eRetailers specific promotions in line with the category objectives and Business development needs.
- Ensure listing of new SKUs and the achievement of the POP objectives while managing eRetailers database.

Financials
- Manage eRetailers financials (Balance confirmation - statement of account reconciliation).
- Manage TTS spend through by using ROI & leveraging sellout data.
- On time credit note not processing, Statement of Account, and cheque collection.

What Will Make You Successful…
- Attitude: Enthusiasm, self-motivator, reliable/dependable, good communicator, articulate, strong winning personality, combining individualism with team spirit, leadership qualities, innovative and creative, respected and trustworthy, strong interpersonal skills, persistent, hardworking, goal-driven, able to handle multiple priorities, strategic thinker.
- Knowledge: Product and local market knowledge, understand company strategies and objectives, customer needs and buying patterns, international retailers knowledge, financial understanding.
- Skills: Training skills, Key Account Management skills, Category Management skills, Organizational skills, Financial/Logistic/Marketing skills, Thinking and problem-solving, Initiative and follow-through, Communication (oral and written), Analytical and planning skills.

breifcase0-1 years

locationRiyadh

Remote Job
4 days ago
Graphic Designer

Graphic Designer

📣 Job Ad

VML

Full-time
Join VML as a Graphic Designer

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

About the Role:
We are seeking a talented and passionate Graphic Designer to join our dedicated client-side team. This role offers a unique opportunity to work directly with our client, a prominent organization in tourism, and contribute to the development and execution of compelling visual communications.

Responsibilities:
  • Develop and execute creative concepts into visually appealing designs for various marketing materials, including digital advertisements, print collateral, presentations, and reports.
  • Ensure all designs adhere to the client's brand guidelines and maintain a consistent visual identity.
  • Collaborate with the client's marketing team and account managers to understand project requirements.
  • Manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
  • Solicit and incorporate feedback from clients and internal stakeholders.
  • Stay updated on current design trends and best practices to continuously improve skills.
  • Identify and resolve design-related challenges proactively.

Qualifications:
  • Minimum of 4 years of professional experience as a Graphic Designer.
  • A strong portfolio showcasing a diverse range of design projects, especially in tourism and B2B sectors.
  • Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) is essential.
  • Excellent communication skills in English; Arabic proficiency is highly desirable.
  • Ability to work collaboratively and independently.
  • Familiarity with printing processes and digital marketing principles.

Additional Considerations:
  • Aware of Saudi Arabian culture and customs.
  • Familiarity with the KSA market landscape.

At VML, we believe the best work happens when we're together, fostering creativity and collaboration. Join us and be part of a dynamic team where your creativity can flourish.

breifcase0-1 years

locationRiyadh

Remote Job
8 days ago
Data Entry Agent

Data Entry Agent

📣 Job Ad

EBR Consulting

Full-time
Join Our Team as a Data Entry Clerk!
We are a leading Food & Beverage Cost Control company in Riyadh, seeking a Junior Data Entry Clerk to support our cost control department. This role is essential for ensuring the precise maintenance and updating of data related to food and beverage inventory, pricing, and costs across multiple client accounts.

Key Responsibilities:
  • Input and maintain accurate data related to food and beverage inventory, purchases, pricing, and supplier details in the company database.
  • Review and verify invoices, purchase orders, and stock receipts to ensure correctness before data entry.
  • Assist in generating daily, weekly, and monthly reports on inventory levels, stock usage, and cost fluctuations.
  • Support cost control managers in tracking food and beverage costs across multiple client accounts.
  • Perform regular spot checks and audits to ensure accuracy and identify any inconsistencies or discrepancies.
  • Collaborate with internal teams to ensure smooth data flow and support the preparation of cost analysis reports.
  • Monitor and track inventory variances, wastage, and potential areas for cost savings.
  • Assist in maintaining and updating pricing structures for ingredients and finished products in the system.
  • Conduct periodic inventory counts and reconcile discrepancies as needed.
  • Ensure compliance with company data entry protocols and maintain confidentiality of sensitive financial information.

Qualifications:
  • High school diploma or equivalent; additional qualifications in accounting, finance, or a related field are a plus.
  • At least 1 year of experience in data entry, preferably within the food and beverage or hospitality industry.
  • Proficiency in MS Office, especially Excel, with knowledge of formulas, data organization, and reporting.
  • Familiarity with inventory management systems or food cost control software is an advantage.
  • Strong attention to detail and a high level of accuracy in data handling.
  • Basic understanding of food and beverage costing principles is beneficial.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Good communication skills in English; Arabic is a plus.

Key Competencies:
  • Detail-oriented with excellent organizational skills.
  • Ability to prioritize tasks and meet deadlines.
  • Strong problem-solving skills, particularly in data-related challenges.
  • Team player with a proactive attitude.

breifcase0-1 years

locationRiyadh

Remote Job
25 days ago