Customer Services Full-time Jobs in Riyadh

More than 824 Customer Services Full-time Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Full-time
Nationality

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Inventory Controller

Inventory Controller

๐Ÿ“ฃ Job AdNew

Starlinks

Full-time
Job Overview:
Starlinks is seeking an Inventory Specialist based in Riyadh, Al Sulay. In this vital role, you will maintain accurate inventory records, optimize inventory levels, and ensure the efficient flow of goods within our supply chain and logistics operations.

Key Responsibilities:
  • Maintain accurate inventory records in the company's database or inventory management system.
  • Perform regular cycle counts and physical audits to verify inventory accuracy.
  • Coordinate with warehouse personnel for receiving, storing, and distributing inventory.
  • Monitor inventory and stock levels to prevent stockouts and optimize replenishment.
  • Assist in planning and executing inventory control measures.
  • Analyze inventory data and trends for process improvements.
  • Collaborate with cross-functional teams to forecast inventory needs.
  • Ensure compliance with inventory management policies and regulatory requirements.
  • Assist during peak periods and maintain cleanliness in storage areas.
  • Implement and maintain inventory management software and systems.
  • Prepare and distribute inventory reports to management and stakeholders.
  • Participate in continuous improvement initiatives for inventory processes.
  • Stay informed about industry trends and best practices.
  • Foster a positive and collaborative work environment.

Job Requirements:
  • Bachelor's degree in supply chain & logistics, BA, or related field.
  • Minimum of 3 years of experience in a similar role.
  • Strong knowledge in supply chain & logistics and warehouse management.
  • Hands-on experience in inventory management.

Technical Competencies:
  • WMS Management
  • Loading and Unloading Stock
  • Cycle Counting
  • Order Fulfillment
  • Stock Monitoring
  • Coordinating Stock Movements
  • Inventory Control and Management
  • Warehouse Operations
  • Data Entry
  • Spot Checks
  • QHSE (Quality, Health, Safety, Environment)
  • Order Picking

breifcase0-1 years

locationRiyadh

3 days ago
Visual Merchandiser

Visual Merchandiser

๐Ÿ“ฃ Job AdNew

Majid Al Futtaim

SR 10,000 - 15,000 / Month dotFull-time
About the Company
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, and entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48000 people and revenues exceeding US$ 11 billion, we aim to create great moments for everyone, every day.

Job Title
Visual Merchandiser | Majid Al Futtaim Lifestyle | Visual Merchandising

Role Summary
The Visual Merchandiser is responsible for coordinating and executing appealing visual displays that enhance customer experience and drive sales. This role aims to convert window shoppers into loyal customers through effective product placement and display.

Role Profile
  • Translating the Visual Merchandising Plan through the creation of attractive window displays, product placements, and store layouts.
  • Executing seasonal floor plans and coordinating the production and installation process with contractors and suppliers.
  • Maintaining brand standards and ensuring alignment with marketing principles.
  • Staying updated with current trends in visual merchandising to elevate the customer's in-store experience.
  • Collaborating with various teams to ensure cohesive efforts in visual merchandising.

Requirements
  • High School Certificate.
  • Fluent in English.
  • 35 years of experience in visual merchandising or fine arts.
  • Strong attention to detail.

What We Offer
At Majid Al Futtaim, we strive to create memorable experiences while working in a friendly environment. Join us to work with a diverse and talented team and enjoy benefits such as the chance to work from any country in the world for 30 days a year.

breifcase0-1 years

locationRiyadh

3 days ago
Marketing Specialist

Marketing Specialist

๐Ÿ“ฃ Job AdNew

Halwa Almasa factory for industry

Full-time
Join Halwa Almasa Factory for Industry as a Marketing Specialist!
We are looking for a talented Marketing Specialist with experience in managing websites, social media platforms, and delivery app sales. Our mission is to enhance our marketing efforts while driving business growth.

Responsibilities:
  • Contribute to the implementation of marketing strategies.
  • Support the Marketing Manager in supervising management operations.
  • Organize and attend marketing events to raise brand awareness.
  • Plan advertising and promotional campaigns across various digital and print media.
  • Communicate with stakeholders and vendors to enhance the success of activities and brand presence.
  • Monitor all projects and campaigns until completion, evaluating their success using various metrics.
  • Prepare content for marketing materials and oversee their distribution.
  • Conduct market research to identify available growth opportunities.
  • Collaborate with managers in budget preparation and expense tracking.

Qualifications:
  • Proficient in marketing tools and techniques.
  • Strong understanding of marketing research techniques, data analysis, and statistics.
  • Excellent knowledge of MS Office and marketing software.
  • Comprehensive understanding of social media networks and website analytics.
  • Possess organizational skills and the ability to prioritize tasks.
  • Excellent communication skills.
  • Ability to collaborate with team members and present creative ideas.
Interested candidates who feel qualified are encouraged to send their CV to the email below:
g@***********

breifcase0-1 years

locationRiyadh

3 days ago
Marketing Specialist

Marketing Specialist

๐Ÿ“ฃ Job AdNew

Emdad Al Khebrat

Full-time
Join Us as a Marketing and Design Specialist!
We are looking for a talented Marketing and Design Specialist with at least two years of experience in marketing, content creation, and design, paired with a suitable academic background. You will play a crucial role in professionally promoting our project's programs and services while contributing to the creative planning of marketing campaigns and supporting advertising activities and public events.

Key Responsibilities:
  • Professionally showcase and promote project programs and services.
  • Develop innovative marketing ideas and actively participate in brainstorming sessions.
  • Execute marketing plans for project activities and events.
  • Provide suggestions for content improvement and advertising strategies.
  • Coordinate with media and design teams internally and externally to ensure high-quality campaign execution.
Core Responsibilities:
  • Thorough understanding of project activities and plans.
  • Professional communication skills to convey ideas to both the general public and specialists.
  • Pre-planning of marketing activities for major events and occasions.
  • Comprehensive understanding of communication with organization representatives.
  • Proficient in digital marketing fundamentals, including SEO, social media management, and various advertising channels.
  • Conduct marketing analyses and evaluate campaign effectiveness.
  • Implement media plans and follow up on their results.
  • Review and draft professional media content.
  • Continuous coordination with media and advertising teams.
  • Supervise the quality of marketing content and designs.
  • Manage designer and publisher performance and track progress.
  • Prepare reports and analyses on the impact of media materials.
Requirements:
  • Bachelor's degree in Marketing, Public Relations, or a related field.
  • At least two years of practical experience in marketing, design, or media.
  • Proficiency in Arabic and good knowledge of English.
  • Ability to work as part of a team and under pressure with multiple tasks.
  • Proficiency in using design tools or content management tools (such as Canva, Photoshop, or digital campaign management tools).

breifcase0-1 years

locationRiyadh

3 days ago
E-Commerce Manager

E-Commerce Manager

๐Ÿ“ฃ Job AdNew

Nestlรฉ

Full-time
Position Snapshot
Location: Jeddah or Riyadh (flexible)
Company: Nestlรฉ
Full-time

Position Summary
The primary responsibility of the eCommerce Manager is to align Nestlรฉ strategy with eRetailers needs by developing mutual business opportunities. The eCommerce Manager ensures proper planning, JBPs, and identifying growth opportunities within the channel, along with planning and being part of the eCommerce roadmap for the best online consumer journey.

A DAY IN THE LIFE โ€ฆ
- Responsible for the achievement of eRetailers sales target by category.
- Responsible for the accuracy of demand planning and master data cleaning.

Collaboration:
- Work closely with CDT and regional eCommerce team based on defined ways of working.
- Join forces with CDT and A&P to plan execution for all innovations (Sampling, Budgets, targets etc.).
- Partner with CDT team to identify category growth opportunities.
- Work with Supply chain to identify opportunities to manage orders and deliveries, and improve efficiency.
- Team up with Finance to drive initiatives to improve financial management (disputes, ageing report, and process).

eRetailers Management
- Conduct business reviews with eRetailers and set way forward to achieve mutual objectives.
- Analyze Consolidated Marginal Contribution (CMC) and set way forward to increase profitability.
- Effectively develop and manage long term eRetailers relationships.
- Define with Key Stakeholders strategic direction for eRetailers.
- BDA execution and compliance.
- Develop eRetailers specific business plans in alignment with key eRetailers and ensure that these plans are properly executed.

Reporting:
- Monitor eRetailers business performance and jointly develop action plans to accelerate growth or to address any shortfalls.
- Share monthly executions with pre and post evaluations and competitor activity.
- Share insights from shopper observations and eRetailers feedback.

Execution:
- Plan MIP in alignment with category objectives.
- Plan and execute deployment plan for all new innovations in line with category strategy (off shelf displays - sampling - brand talk).
- Implement Monthly Initiatives.
- Work with CDT to drive initiatives using the Data Driven Mindset (sell out, shopper observation, etc.).
- Develop eRetailers specific promotions in line with the category objectives and Business development needs.
- Ensure listing of new SKUs and the achievement of the POP objectives while managing eRetailers database.

Financials
- Manage eRetailers financials (Balance confirmation - statement of account reconciliation).
- Manage TTS spend through by using ROI & leveraging sellout data.
- On time credit note not processing, Statement of Account, and cheque collection.

What Will Make You Successfulโ€ฆ
- Attitude: Enthusiasm, self-motivator, reliable/dependable, good communicator, articulate, strong winning personality, combining individualism with team spirit, leadership qualities, innovative and creative, respected and trustworthy, strong interpersonal skills, persistent, hardworking, goal-driven, able to handle multiple priorities, strategic thinker.
- Knowledge: Product and local market knowledge, understand company strategies and objectives, customer needs and buying patterns, international retailers knowledge, financial understanding.
- Skills: Training skills, Key Account Management skills, Category Management skills, Organizational skills, Financial/Logistic/Marketing skills, Thinking and problem-solving, Initiative and follow-through, Communication (oral and written), Analytical and planning skills.

breifcase0-1 years

locationRiyadh

Remote Job
4 days ago
Recruitment Specialist

Recruitment Specialist

๐Ÿ“ฃ Job AdNew

The Core

Full-time
Join Our Team as a Recruitment Specialist
Are you passionate about connecting talent with opportunities? Alqotr, a leader in engineering services, is seeking a highly motivated and experienced Recruitment Specialist to manage end-to-end recruitment activities. With a focus on both local and international hiring, this role is crucial for expanding our talented workforce.

Key Responsibilities:
  • Manage the full recruitment cycle, including sourcing, screening, interviewing, selection, and onboarding for both local and overseas candidates.
  • Develop and implement effective recruitment strategies to attract qualified talent across various roles and departments.
  • Coordinate with international recruitment agencies and oversee the entire overseas hiring process, ensuring compliance with all legal and regulatory requirements.
  • Maintain and update candidate information and recruitment workflows in the ERP system.
  • Work closely with hiring managers to understand workforce needs and provide guidance on recruitment plans.
  • Prepare job descriptions, post vacancies on appropriate platforms, and manage applicant tracking.
  • Ensure timely and effective communication with candidates throughout the recruitment process.
  • Monitor recruitment metrics and prepare regular reports to assess hiring efficiency and effectiveness.
  • Stay updated on labor laws, visa requirements, and best practices in international recruitment.

Qualifications:
  • Bachelorโ€™s degree in Human Resources, Business Administration, or a related field.
  • Minimum of 3 years of experience in recruitment, including both local and international hiring.
  • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) is required.
  • Experience with ERP systems (*, SAP, Oracle, or similar) is preferred.
  • Strong knowledge of local labor laws and regulations issued by the Ministry of Human Resources and Social Development (Labor Office).
  • Excellent communication, negotiation, and organizational skills.
  • Proficiency in English & Arabic.

breifcase0-1 years

locationRiyadh

4 days ago
Customer Complaints Clerk

Customer Complaints Clerk

๐Ÿ“ฃ Job AdNew

Almarai

Full-time
Join Almarai as a Customer Care Representative II
Almarai is the worldโ€™s largest vertically integrated dairy company and the regionโ€™s leader in food and beverage manufacturing and distribution. Headquartered in Saudi Arabia, our company ranks as the #1 FMCG Brand in the MENA region, employing over 40000 individuals and servicing approximately 220000 retail outlets across the GCC, Egypt, and Jordan. With a reported net income of SAR 231 Billion on sales of SAR 2097 Billion in 2024, we are committed to further growth and expansion.

About the role:
The Customer Care Representative II plays a crucial role in ensuring exceptional service delivery and customer satisfaction. As the primary point of contact for clients, this position manages customer inquiries and resolves service-related issues. You will work closely with our warehouse, transportation, and inventory teams to ensure timely execution of logistics operations. Additionally, the representative supports the invoicing process with the finance team to maintain accuracy and transparency in billing.

Requirements:
  • Diploma or higher
  • Minimum 12 years of experience in customer service or client relationship management within logistics, supply chain, or F&B
  • Proficient in WMS, ERP, and CRM systems
  • Fluency in English

What we offer:
Almarai offers a competitive package including generous leave, medical coverage, discretionary bonus, and opportunities for training and development. This is a fantastic opportunity to join a successful and expanding global business with an excellent remuneration and benefits package.

breifcase0-1 years

locationRiyadh

4 days ago
Visual Merchandiser

Visual Merchandiser

๐Ÿ“ฃ Job AdNew

Majid Al Futtaim

Full-time
BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

ROLE SUMMARY
The Visual Merchandiser Associate is responsible for coordinating and executing appealing and eye-catching visual displays that lead the customer into and through the entire store, providing an excellent in-store experience. The role contributes to the sales objectives by using effective product placement and visual display to convert window shoppers into prospects, creating an ambiance for ongoing return customers.

ROLE PROFILE
- Responsible For Translating the Visual Merchandising Plan Through Execution of Creative Windows, Product Placements, Props and Floor Designs to Attracts and Engage Customers.
- Execute Seasonal Floor Plans, Launches and Floor Changes.
- Liaise With Contractors and Suppliers to Coordinate the Production and Installation Timeline.
- While Enhancing Brand Presence Through Creative Ideas, Be Cost Sensitive and Contribute to Cost Saving Initiatives When Possible.
- Ensure Brand Standards Are Maintained at All Time While Upholding the Marketing & Communications Principles of MAF Fashion.
- Be Sensitive to New Trends in Visual Merchandising and Aware of Customer Preferences and Responses, Elevating Customersโ€™ In-Store Experience.
- Maintain Good Rapport with The Marketing, Merchandising, Logistics, Store Teams to Ensure Collaborative Efforts Towards Effective Visual Merchandising Leading to Sales Benefit.
- Implement Store Signage Programs According to Commercial Guideline.

REQUIREMENTS
- High School Certificate.
- Fluent In English.
- 13 Yearsโ€™ Experience Within the VM or Fine Arts Field.
- Attention To Details.

WHAT WE OFFER
At Majid Al Futtaim, weโ€™re on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. Weโ€™re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work from any country in the world for 30 days a year. Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 50000 diverse and talented colleagues, all guided by our Leadership Model.

breifcase0-1 years

locationRiyadh

4 days ago
Purchasing Manager

Purchasing Manager

๐Ÿ“ฃ Job AdNew

Havelock One Interiors

Full-time
Join Havelock One Interiors as a Procurement Manager!
We are looking for a skilled Procurement Manager to join our team in Riyadh, Saudi Arabia. Since 1998, Havelock One Interiors has been a leading turnkey fit-out service provider in the Middle East, specializing in bespoke joinery, metalworks, and shop fittings.

About the Role:
The Procurement Manager will lead our procurement function, ensuring compliance with company policies and standards. The ideal candidate will possess a strong background in procurement, particularly within the fit-out construction or joinery manufacturing industries.

Key Responsibilities:
  • Enforce company policy and contractual best practices regarding suppliers.
  • Monitor spending trends and make recommendations for cost savings.
  • Negotiate terms with suppliers to secure favorable pricing and delivery terms.
  • Develop strategies to motivate vendors for superior service.
  • Manage vendor relationships and assess vendor performance.
  • Coordinate with teams to verify material requirements and ensure timely deliveries.
  • Maintain accurate records and databases of purchasing data.

Qualifications:
  • 10 to 15 years of procurement experience, with at least 3 years in a senior role.
  • Strong negotiation skills and experience in managing supplier contracts.
  • Excellent verbal and written English communication skills.
  • Proficient in Microsoft Excel and Word; experience with ERP/MRP software is a plus.

If you meet these criteria and are ready for the next step in your career, we look forward to receiving your application!

breifcase0-1 years

locationRiyadh

4 days ago
Promoter

Promoter

New

PHILIPS EasyKey

SR 4,000 - 10,000 / Month dotFull-time

As a Philips Smart Lock Promoter, you will be responsible for driving awareness and sales of smart lock products to potential customers. Your role involves presenting the features and benefits of smart locks, addressing customer inquiries, and demonstrating how the technology enhances home security and convenience. You will work closely with retail staff and management to ensure the smart locks are prominently displayed and promoted effectively.

Key Responsibilities:

1. Product Demonstration:

Provide live demonstrations of smart lock features to potential customers.

Explain the benefits and advantages of smart locks over traditional locking systems.



2. Customer Engagement:

Engage with customers to understand their security needs and recommend appropriate smart lock solutions.

Address any questions or concerns about product functionality, installation, and compatibility.



3. Sales and Marketing:

Drive sales by promoting special offers and demonstrating the value of smart locks.

Distribute promotional materials and conduct in-store events or presentations.



4. Feedback and Reporting:

Gather feedback from customers to provide insights into product performance and customer preferences.

Report on sales performance and customer interactions to management.



5. Collaboration:

Work with store personnel to ensure smart locks are well-displayed and effectively marketed.

Train store staff on smart lock features and benefits.




Qualifications:

High school diploma or equivalent; additional education or certification in sales, marketing, or a related field is a plus.

Proven experience in sales or customer service, preferably in the tech or home security industry.

Strong communication and interpersonal skills.

Ability to understand and explain technical products in a clear and engaging manner.

Basic knowledge of home security systems and smart technology is advantageous.


Physical Requirements:

Ability to stand for extended periods and perform demonstrations.

Must be able to lift and move product displays if needed.


Work Environment:

Retail settings, trade shows, and promotional events.

Flexibility in work hours, including weekends or evenings, as needed.


This role is ideal for individuals with a passion for technology and an ability to engage and educate customers effectively.

breifcase2-5 years

locationAl Olaya, Riyadh

6 days ago
Business Manager

Business Manager

The universe

SR 1,500 - 26,000 / Month dotFull-time

Profile:

โ€ข An Engineering/ MSc degree holder in Electrical/Electronics/Telecommunication or equivalent.
โ€ข Minimum of 10 years experience in the Telecom sector, in those 5 years in KSA in Business development, pre-sales, technical sales, sales engineering in the Telecommunication sector specifically in
Fiber optic networks, ICT and Radio access networks related products and services.

โ€ข Mandatory understanding of fiber optic Networks including fiber optic rollout/infrastructure, FTTx networks, in building cabling, PON and GPON Actives and Passive components.
โ€ข Strong awareness of ICT, RF networks, Distributed antenna systems and Microwave transmission networks required.
โ€ข Experience in catering to Industrial sector like (Oil and Gas, Manufacturing, and Treatment Plants) and Commercial sector like (Telecom operators, Government and Hospitality)
โ€ข Awareness of ELV (CCTV, Access Control, Physical Barriers, GRMS, HAS, Telephony system, WLAN networks, BMS, AV system, PAGA, etc.) related products and services will be an advantage.
โ€ข Proficiency in using office tools such as Microsoft Office application.
โ€ข Strong customer relationship skills and the ability to work in a team environment
โ€ข Self-motivated with a proven track record with operators, end-users, contractors and consultants
โ€ข Cost Analysis, Cost Control, Quality of work priority
โ€ข Strong personality with excellent negotiation skills and customer relationship managementโ€‹
โ€ข Strong English communication skills, both written and verbal
โ€ข Arabic communication skills, both written and verbal
โ€ข Must possess a valid Saudi driving license


Responsibilities (but not limited to the following):

โ€ข Generate sales from new accounts to achieve sales and targets within the allocated geographical area and implement business development /marketing activities
โ€ข Work both independently and as a team player, assisting multiple diverse presales projects at various stages in the sale cycle.
โ€ข Maintain awareness of the market (clients, competitors, suppliers) and use any relevant information to increase the conversion rate
โ€ข Preparing and Conducting customer field engagements like product trials/evaluations, presentation of solutions and troubleshooting
โ€ข Developing customized proposals for each and specific business requirements
โ€ข Maintain all required records of sales activities as per company policy
โ€ข Liaise with operations team and act as liaison between customer & operations on issues relating to contracts, materials, delivery, installation and project execution, completion and maintenance.
โ€ข Routinely meet customers to ensure satisfaction and address any potential issues appropriately
โ€ข Prepare internal weekly sales reports, forecasting and other routine reports on a timely basis
โ€ข Adherence to the Quality Management System procedures
โ€ข Creating positive, long-lasting relationships with current and potential clients
โ€ข Working with senior team members to identify and manage company risks that might prevent growth.
โ€ข Managing virtual and in-person sales meetings
โ€ข Must be willing to travel to neighboring cities to visit customers and be flexible to perform all duties as required by company

breifcase+10 years

locationAl Olaya, Riyadh

7 days ago