Customer Services Jobs for Fresh Graduates in Saudi Arabia

• Properly restock merchandise as instructed by the supervisor.
• Keep the storage room organized and tidy.
• Build positive relationships with store employees.

• Strong communication skills.
• A valid driving license.

• Set objectives and goals for the team and track progress.
• Monitor the company’s HR systems and databases.
• Review and approve/modify employee benefits.
• Address employee queries (*, on compensation and labor regulations).
• Guide staff and management on the company’s HR policies and regulations.
• Evaluate key HR metrics for monitoring performance.
• Coordinate the activities of the Human Resources Operations team.
• Manage the team by setting priorities, objectives, performance management, and providing feedback.
• Perform day-to-day HR activities while coordinating with other functions within TRSDC.
• Follow relevant functional policies and procedures for controlled work execution.
• Contribute to continuous improvement opportunities in HR operations.
• Direct the administration of all payroll activities for accuracy.
• Conduct audits to ensure recruitment information accuracy related to payroll.
• Ensure correct processing of overtime and incentive payments.
• Address escalated employee inquiries regarding payroll.

• Set objectives and goals for the team and track progress.
• Monitor the company’s HR systems and databases.
• Review and approve/modify employee benefits.
• Address employee queries (*, on compensation and labor regulations).
• Guide staff and management on the company’s HR policies and regulations.
• Evaluate key HR metrics for monitoring performance.
• Coordinate the activities of the Human Resources Operations team.
• Manage the team by setting priorities, objectives, performance management, and providing feedback.
• Perform day-to-day HR activities while coordinating with other functions within TRSDC.
• Follow relevant functional policies and procedures for controlled work execution.
• Contribute to continuous improvement opportunities in HR operations.
• Direct the administration of all payroll activities for accuracy.
• Conduct audits to ensure recruitment information accuracy related to payroll.
• Ensure correct processing of overtime and incentive payments.
• Address escalated employee inquiries regarding payroll.

• Key Responsibilities:
  - Manage petty cash effectively.
• - Review and verify employee travel expense claims.
• - Input travel claims into our financial system.
• - Prepare reimbursement claims for clients at various locations and ensure timely follow-ups for payments.
• - Verify all supplier invoices in compliance with ZATCA regulations.
• - Organize and file all payment documentation accurately.
• - Assist the treasury department with processing payments.
• - Support VAT, Tax, and Zakat-related transactions in KSA.
• - Maintain manual documentation for Oman Branch Transactions.

• Sales: Meet personal sales budgets and maximize profitability while adhering to legal and regulatory standards.
• Brand Ambassadorship: Ensure excellence in customer service and knowledge of products, acting as a point of reference for clients and VIPs.
• Customer & CRM Activities: Build genuine relationships with customers, manage VIP databases, and handle complaints effectively.
• Store Operations Management: Participate in stocktaking and maintain compliance to prevent stock discrepancies.
• Financial & Cash Register Control: Ensure compliance with financial procedures and manage transactions accurately.
• Reporting: Share insights and opportunities with management to enhance overall boutique operations.
• Team Work: Collaborate with team members to share knowledge and improve the customer experience.

We seek a motivated and capable individual to join our team as an Event Coordinator. This is an exceptional opportunity for someone eager to begin their career and make a lasting impact in the dynamic field of event management.

**Key Responsibilities:**

- Assist in the planning, organising, and executing various events, ensuring meticulous attention to detail at all stages.

- Coordinate with clients, vendors, and internal teams to ensure smooth operations and successful outcomes.

- Manage event schedules, logistics, and on-site activities with professionalism and efficiency.

- Develop and deliver presentations to stakeholders as required.

- Contribute to the preparation and distribution of event-related documentation and materials.

**Qualifications:**

- Ideal candidates will be new starters who demonstrate a willingness to learn and grow within the role.

- Must possess an outgoing and personable nature, with excellent communication skills and the ability to build relationships.

- Proven ability to perform under pressure and adapt to fast-paced environments.

- Proficiency in office software and tools.

- Strong command of English language skills, including the ability to present effectively.

-Saudi nationality preferred

Job
Description
: Receptionist / Hostess / Host


Location
: Laysen Valley, Umm Al Hamam West, Riyadh


Brand
: Noir Cafe ******************;*********


Starting
Salary
: From SAR 5000


Job
Summary
: Noir Cafe is seeking a highly professional, articulate, and detail-oriented Receptionist / Host / Hostess to be the first and last point of contact for our discerning guests. This crucial role is responsible for creating a welcoming and seamless experience by efficiently managing reservations and gracefully ushering guests to their tables. Preference will be given to Saudi National candidates. Previous experience in a high-end fine dining environment and familiarity with SevenRooms reservation software are highly advantageous.


Duties
and
Responsibilities
:


Reservation Management:

* Efficiently handle all incoming reservation requests via phone, email, and online platforms.

* Accurately record and manage reservation details, including guest names, contact information, party size, date, time, and any special requests.

* Utilize and maintain the restaurant's reservation system (preferably SevenRooms) to optimize seating arrangements and maximize restaurant capacity.

* Confirm reservations and manage waitlists effectively, communicating clearly with guests.

* Proactively anticipate potential reservation conflicts and find suitable solutions.


Guest Welcoming and Seating:

* Warmly and professionally greet all arriving guests with a genuine smile and welcoming demeanor.

* Confirm guest reservations and escort them to their assigned tables promptly and courteously.

* Present menus and inform guests of any specials or important information.

* Ensure guests are comfortably seated and address any immediate needs or requests.


Guest Relations:

* Provide exceptional customer service, anticipating guest needs and exceeding their expectations.

* Handle guest inquiries, requests, and complaints with grace and efficiency, escalating issues to management when necessary.

* Maintain a thorough knowledge of the restaurant's layout, menu, and services to answer guest questions accurately.

* Build positive relationships with regular guests and strive to personalize their experience.


Telephone and Communication:

* Answer telephone calls promptly and professionally, using proper etiquette.

* Take accurate messages and relay them to the appropriate personnel.

* Maintain clear and effective communication with the service team and management regarding guest arrivals, seating arrangements, and any special requests.


Maintaining the Reception Area:

* Ensure the reception area is clean, organized, and presentable at all times, reflecting the restaurant's high standards.

* Maintain an appropriate level of stationery, menus, and other necessary materials.


End-of-Service Duties:

* Thank departing guests sincerely and invite them to return.

* Assist with tidying the reception area and preparing for the next service period.

* Process any end-of-service tasks as required by management.


Qualifications
:


* Saudi National preferred.

* Minimum of 1 year of previous experience as a Receptionist, Host/Hostess in a high-end fine dining restaurant or luxury hospitality environment.

* Proven ability to manage reservations efficiently and accurately.

* Knowledge and experience using SevenRooms reservation software is a significant advantage.

* Excellent communication and interpersonal skills, with a polished and professional demeanor.

* Strong organizational and multitasking abilities, with meticulous attention to detail.

* Ability to remain calm and composed under pressure in a fast-paced environment.

* Impeccable grooming and personal presentation.

* Fluency in Arabic and English is essential. Additional language skills are a plus.

* A genuine passion for providing exceptional hospitality and creating memorable guest experiences.


WhatsApp your CV with photo at 05579
-05599