Restaurant & Cafes Jobs Saudis only in Saudi Arabia

Job Title: Customer Experience Executive
Location: Al Rawabi, Riyadh
Company: District Flowers
Employment Type: Full-time
Working Hours: Morning to Afternoon, Afternoon to evening shift (with potential for weekend availability)

Role Summary:

District Flowers is seeking a motivated and customer-focused Customer Experience Executive to support clients with their wholesale flower purchases. This role is central to ensuring a seamless customer journey, from flower selection to final packaging, while maintaining product quality and service excellence.

Key Responsibilities:

• Greet and assist walk-in customers and wholesale clients in the showroom

• Offer tailored recommendations on flower types, seasonal availability, and pairing options

• Handle and maintain flowers in a chiller room environment

• Clean, trim, and wrap flower bunches according to customer specifications

• Ensure proper labeling, bundling, and handling of flowers for client orders

• Support invoicing, inventory tracking, and CRM entries as needed

• Coordinate with the sales and logistics team to fulfill daily orders

• Respond to customer inquiries via phone, WhatsApp, and email in a professional and timely manner

• Maintain cleanliness and organization of the showroom and workstations

• Assist in occasional social media content creation or on-camera presence if required

Qualifications:

• Saudi National (required, with full GOSI registration under District Flowers)

• Previous experience in customer service, retail, or admin roles (preferred)

• Passion for flowers, aesthetics, and customer satisfaction

• Ability to work independently and within a team

• Willingness to work in cool storage environments

• Strong interpersonal and communication skills (Arabic required, English a plus)

• Basic knowledge of floral types and handling (training will be provided)

Preferred Traits:

• Detail-oriented with an eye for presentation

• Comfortable being on camera for content, when needed

• Flexible to work on weekends or extended hours during high-demand periods

• Positive attitude, dependable, and proactive in solving customer concerns

We are seeking a skilled and passionate Barista to join our dynamic coffee shop team, where you will craft exceptional coffee beverages and provide outstanding customer service. The ideal candidate will have extensive knowledge of coffee preparation techniques, ability to operate and maintain espresso machines, and maintain the highest standards of cleanliness and food safety. Key responsibilities include preparing and serving various coffee drinks, handling cash transactions, managing inventory, educating customers about our coffee offerings, and creating a welcoming atmosphere for all guests.

• Oversee and verify the receipt of materials and ensure proper storage based on quality approvals.
• Maintain accurate inventory records, categorizing items effectively.
• Monitor material quantities and manage the issuance of delivery permits.
• Resolve any discrepancies in incoming or outgoing materials.
• Ensure compliance with safety and quality standards.
• Prepare and manage related documentation effectively.

🔹 Job Description – Cashier (Field of Restaurants and Beverages)

Job Title: Cashier
Department: Sales / Customer Service
Direct Manager: Branch Supervisor / Branch Manager

Tasks and Responsibilities:

• Welcoming customers politely and greeting them with a smile.

• Accurately recording orders through the Point of Sale (POS) system.

• Issuing invoices and collecting cash or card payments.

• Ensuring cash amounts match the reports at the end of the shift.

• Handling customer inquiries and complaints professionally.

• Maintaining cleanliness and order in the cashier area.

• Cooperating with the team to ensure an excellent customer experience.

• Applying the restaurant's policies and procedures accurately.

• Preparing daily reports regarding revenues and submitting them to management.

Qualifications and Requirements:

• High school diploma as a minimum.

• Previous experience in cashier or customer service (preferably in restaurants).

• Proficiency in using Point of Sale systems.

• Excellent communication skills.

• Ability to work under pressure and during peak times.

• Neat appearance and attendance discipline.