Join TrendAI as a Sales Engineer!Become part of a unique and diverse global family at Trend Micro, a global cybersecurity leader dedicated to making the world safe for exchanging digital information.
Position Overview:The Sales Engineer (SE) in Saudi Arabia serves as the technical bridge between sales representatives and pre-sales customers. As a product expert, you will guide customers in selecting and deploying Trend Micro Next-Gen security solutions, work closely with the sales team to foster customer relationships, and influence technical strategies using strong problem-solving skills.
Key Responsibilities:- Understand customer journeys and assist them throughout their product experience.
- Prioritize customer success in all engagements, from onboarding to product use.
- Support the sales organization through strong storytelling and effective training.
- Engage with cybersecurity partners to enhance customer interactions.
- Deliver compelling technical demonstrations that highlight Trend Micro's products.
- Build relationships that influence customer technical strategies.
- Conduct training sessions on Trend Micro solutions for customers and prospects.
- Collaborate with technical support to ensure quality service and customer satisfaction.
Experience Required:Minimum 3 years of experience in delivering presales support with a strong understanding of SOC operations, security analytics, and cloud security solutions (AWS and Azure knowledge is a plus). Strong communication skills in English and a keen interest in cybersecurity are essential.
Diversity & Inclusion:Trend Micro is committed to building an equitable environment reflecting diverse perspectives and experiences. We value and celebrate diversity across all dimensions.