Join our team as a Technical Support Specialist!The Eastern Construction Company is looking for an experienced professional to join the technical support team. This position will enhance our services and ensure the good performance of the devices and technologies that the company relies on.
Work Location:Your tasks will be in the cities of Jeddah, Abha, Najran, and Taif.
Main Responsibilities:- Documenting devices and their accessories, and recording daily issues.
- Conducting routine and preventive maintenance on devices.
- Providing answers to questions related to device issues and directing users to the correct authorities when needed.
- Ensuring the readiness of systems and having the necessary software.
- Preparing technical reports and developing working methods using modern technologies.
Required Qualifications:- Bachelor's degree in Technical Support, Programming and Computer Science, Information Technology, Information Systems, or Network Engineering Technology.
- Practical experience of no less than two years in the field.
Required Skills:- Machine maintenance.
- Installation and maintenance of computers.
- System examination and problem-solving.
- Assisting customers and answering their inquiries.
If you are looking to develop your career in a professional and supportive environment, do not hesitate to apply!