Full-time Technical support specialist Jobs in Saudi Arabia

Join Baker Hughes as a Technical Support Specialist - Real Time Systems!
At Baker Hughes, we harness the power of our people to drive performance and deliver world-class solutions for our customers. As part of our Oilfield Services business, you will play a crucial role in providing technical expertise that enhances operational efficiency.

Responsibilities:

• Monitor real-time data and manage incidents to ensure customer expectations are met.
• Perform real-time monitoring of drilling activities for safe and efficient operations.
• Assist in diagnosing and troubleshooting Realtime system issues.
• Proactively identify and resolve technical incidents.

Qualifications:

• Associate Diploma, technical degree or Bachelor's required.
• Experience in technical support, remote operations or IT support preferred.
• Able to work shifts in the field.
• Strong problem-solving and communication skills.

Work Schedule: 12-hour shifts with 247 support.

Why Join Us?
We offer a modern work-life balance, private medical care, life insurance, financial programs, and more. Our workforce is our greatest asset, and we invest in their health, well-being, and professional development. Come and push the boundaries of what’s possible with Baker Hughes!

Join Baker Hughes as a Technical Support Specialist - Real Time Systems!
At Baker Hughes, we harness the power of our people to drive performance and deliver world-class solutions for our customers. As part of our Oilfield Services business, you will play a crucial role in providing technical expertise that enhances operational efficiency.

Responsibilities:

• Monitor real-time data and manage incidents to ensure customer expectations are met.
• Perform real-time monitoring of drilling activities for safe and efficient operations.
• Assist in diagnosing and troubleshooting Realtime system issues.
• Proactively identify and resolve technical incidents.

Qualifications:

• Associate Diploma, technical degree or Bachelor's required.
• Experience in technical support, remote operations or IT support preferred.
• Able to work shifts in the field.
• Strong problem-solving and communication skills.

Work Schedule: 12-hour shifts with 247 support.

Why Join Us?
We offer a modern work-life balance, private medical care, life insurance, financial programs, and more. Our workforce is our greatest asset, and we invest in their health, well-being, and professional development. Come and push the boundaries of what’s possible with Baker Hughes!

Join Baker Hughes as a Technical Support Specialist - Real Time Systems!
At Baker Hughes, we harness the power of our people to drive performance and deliver world-class solutions for our customers. As part of our Oilfield Services business, you will play a crucial role in providing technical expertise that enhances operational efficiency.

Responsibilities:

• Monitor real-time data and manage incidents to ensure customer expectations are met.
• Perform real-time monitoring of drilling activities for safe and efficient operations.
• Assist in diagnosing and troubleshooting Realtime system issues.
• Proactively identify and resolve technical incidents.

Qualifications:

• Associate Diploma, technical degree or Bachelor's required.
• Experience in technical support, remote operations or IT support preferred.
• Able to work shifts in the field.
• Strong problem-solving and communication skills.

Work Schedule: 12-hour shifts with 247 support.

Why Join Us?
We offer a modern work-life balance, private medical care, life insurance, financial programs, and more. Our workforce is our greatest asset, and we invest in their health, well-being, and professional development. Come and push the boundaries of what’s possible with Baker Hughes!

Join Baker Hughes as a Technical Support Specialist - Real Time Systems!
At Baker Hughes, we harness the power of our people to drive performance and deliver world-class solutions for our customers. As part of our Oilfield Services business, you will play a crucial role in providing technical expertise that enhances operational efficiency.

Responsibilities:

• Monitor real-time data and manage incidents to ensure customer expectations are met.
• Perform real-time monitoring of drilling activities for safe and efficient operations.
• Assist in diagnosing and troubleshooting Realtime system issues.
• Proactively identify and resolve technical incidents.

Qualifications:

• Associate Diploma, technical degree or Bachelor's required.
• Experience in technical support, remote operations or IT support preferred.
• Able to work shifts in the field.
• Strong problem-solving and communication skills.

Work Schedule: 12-hour shifts with 247 support.

Why Join Us?
We offer a modern work-life balance, private medical care, life insurance, financial programs, and more. Our workforce is our greatest asset, and we invest in their health, well-being, and professional development. Come and push the boundaries of what’s possible with Baker Hughes!

Join Our Team as a Technical Support Specialist!
Do you like working in collaborative teams and solving technical problems? Are you ready to tackle technical challenges in a fast-paced environment? If yes, then Baker Hughes is looking for you!

About Us:
At Baker Hughes, we are an energy technology company that provides innovative solutions to our energy and industrial customers worldwide. With over a century of experience and operations in more than 120 countries, we are dedicated to making energy safer, cleaner, and more efficient for people and the planet.

Your Role:
As a Technical Support Specialist, your key responsibilities will include:

• Monitoring real-time data and incident management.
• Identifying and resolving technical incidents proactively.
• Providing real-time monitoring of drilling activities for safe and efficient operations.
• Assisting in troubleshooting and diagnosing issues.

Qualifications:
To be successful in this role, you will need:

• An associate diploma, technical degree, or Bachelor's degree.
• Experience in technical support roles, remote operations, or IT support.
• Strong problem-solving skills and the ability to work independently.
• Good communication skills and a team player mentality.
• Flexibility to work shifts in the field.

Why Join Us?
Working at Baker Hughes means being part of a team that values your contribution. We offer:

• Comprehensive private medical care options.
• Life insurance and disability programs.
• Flexible work-life balance policies.
• Opportunities for professional development.

Job Summary
We are seeking a highly motivated and skilled Technical Support Specialist (TSS) to join our dynamic IT team. In this role, you will be responsible for providing technical support to end users, ensuring smooth operations of IT infrastructure, and resolving technical issues (on-site/remotely). This position requires both strong customer service skills and technical expertise in managing and troubleshooting/diagnosing IT systems and resolving complex issues across multiple platforms, and will require installing, configuring, maintaining hardware or software and offer user training.

Responsibilities:

• User Support & Service Desk – Provide first-line IT support via calls, emails, and tickets, troubleshooting hardware, software, and network issues while ensuring timely resolutions within SLAs.
• Infrastructure & Network Maintenance – Assist in monitoring and maintaining IT infrastructure, including servers, networks, and cloud services, while ensuring system stability and security.
• Software & System Administration – Install, configure, and deploy applications, manage system upgrades, and ensure smooth software rollouts with minimal downtime.
• Ticketing & Documentation – Maintain detailed records of support requests, document troubleshooting steps, and contribute to a knowledge base for future reference and process improvements.
• Security & Data Protection – Support IT security protocols, monitor vulnerabilities, assist in disaster recovery efforts, and ensure compliance with data protection policies.
• Training & Collaboration – Provide end-user training, share knowledge on IT best practices, and work cross-functionally to resolve technical issues and implement new solutions.

Skills:

• Customer-Centric Support – Strong problem-solving skills with a focus on delivering exceptional service and resolving technical issues efficiently, often remotely.
• Communication & Collaboration – Excellent verbal, written, and email communication skills, with the ability to explain technical concepts clearly and work effectively in teams.
• Time Management & Adaptability – Ability to prioritize tasks, manage multiple requests in fast-paced environments, and adapt to evolving technologies.
• Attention to Detail & Technical Precision – A keen eye for identifying and addressing issues thoroughly, ensuring accuracy in troubleshooting and documentation.

Requirements:

• Industry / Domain: Information Technology
• Necessary Knowledge and Experience: 2+ years of service desk and user support
• Education and Certification Requirements: Information technology diploma (at least 2 years), ITIL Foundations (Service Management), CompTIA's A+ certification or similar
• Languages: English (Advanced Proficiency), Arabic (Native)

Join IFAS as a Technical Support Officer!
We are looking for a dedicated Technical Support Officer specializing in Security Camera Systems to join our dynamic team. At IFAS, we are committed to delivering high-quality facility management services and ensuring that our clients receive comprehensive support for their security systems.

Job Overview:
As a Technical Support Officer, you will be the first point of contact for troubleshooting and resolving technical issues related to security camera systems, including CCTV and IP cameras. Your role will involve direct interaction with clients and technicians to ensure optimal performance of their security setups.

Key Responsibilities:

• Technical Support and Troubleshooting: Provide support for security camera systems, troubleshoot network connectivity, and configuration errors.
• System Installation and Setup Assistance: Aid with the configuration and installation of security systems.
• Customer Support: Respond to inquiries and document customer interactions.
• System Maintenance and Updates: Schedule maintenance activities and provide support for updates.
• Documentation and Reporting: Maintain records of interactions and create technical guides.
• Training and Guidance: Train clients on security system operation.
• Collaboration: Work with technical teams to address complex issues.
• Feedback for Product Improvement: Gather customer insights for potential enhancements.

Qualifications:

• Bachelor’s degree in Engineering, Information Technology, or a related field.
• 13 years of experience in technical support, ideally in the security or IT sector.
• Technical certifications (*, CCTV, networking) are a plus.

At IFAS, we are excited to grow our team with skilled and passionate professionals who share our commitment to excellence in facility management.

Join IFAS as a Technical Support Officer!
We are looking for a dedicated Technical Support Officer specializing in Security Camera Systems to join our dynamic team. At IFAS, we are committed to delivering high-quality facility management services and ensuring that our clients receive comprehensive support for their security systems.

Job Overview:
As a Technical Support Officer, you will be the first point of contact for troubleshooting and resolving technical issues related to security camera systems, including CCTV and IP cameras. Your role will involve direct interaction with clients and technicians to ensure optimal performance of their security setups.

Key Responsibilities:

• Technical Support and Troubleshooting: Provide support for security camera systems, troubleshoot network connectivity, and configuration errors.
• System Installation and Setup Assistance: Aid with the configuration and installation of security systems.
• Customer Support: Respond to inquiries and document customer interactions.
• System Maintenance and Updates: Schedule maintenance activities and provide support for updates.
• Documentation and Reporting: Maintain records of interactions and create technical guides.
• Training and Guidance: Train clients on security system operation.
• Collaboration: Work with technical teams to address complex issues.
• Feedback for Product Improvement: Gather customer insights for potential enhancements.

Qualifications:

• Bachelor’s degree in Engineering, Information Technology, or a related field.
• 13 years of experience in technical support, ideally in the security or IT sector.
• Technical certifications (*, CCTV, networking) are a plus.

At IFAS, we are excited to grow our team with skilled and passionate professionals who share our commitment to excellence in facility management.

We are seeking a dedicated Technical Support Specialist to join our team at Abdul Hadi Abdullah Al-Qahtani & Sons Beverage Company (AQS-PEPSI). In this role, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software.

Key Responsibilities:

• Install and configure new PC hardware and software on desktops, laptops, and peripherals such as phones and printers.
• Diagnose, troubleshoot, and resolve hardware and software issues.
• Perform basic computer wired and wireless network troubleshooting.
• Monitor and maintain computer systems and networks.
• Assist users with setup and problem resolution.
• Maintain an inventory of all computing devices.
• Ensure workstations have the latest security features in compliance with company policies.
• Setup user accounts and manage connectivity issues.

Qualifications:

• Bachelor’s degree in IT or Computer Engineering.
• A minimum of 2 years of experience in technical support.

Skills:

• Excellent communication skills.
• Customer-oriented and patient approach.
• Ability to work collaboratively in a team environment.
• Knowledge of ITIL and CCNA.
• Capability to diagnose and resolve technical issues effectively.

About the Role:
The Junior Technical Support Specialist will serve as a critical point of contact for customers experiencing technical issues with their products or services. This role requires a detail-oriented and proactive individual who possesses a strong understanding of technical troubleshooting and customer service best practices.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, or chat to provide technical support and troubleshooting assistance.
• Diagnose and resolve technical issues related to hardware, software, and network problems, ensuring timely resolution.
• Maintain detailed records of support interactions in the ticketing system for tracking purposes and future reference.
• Collaborate with senior technical staff to escalate complex issues that require in-depth technical knowledge for further resolution.
• Provide training and guidance to customers on how to utilize products effectively to prevent common issues.
• Monitor and follow up on assigned tickets to ensure resolution within Service Level Agreements (SLAs).
• Assist in creating and maintaining a comprehensive knowledge base that documents common issues and their resolutions.
• Participate in team meetings to discuss ongoing issues and share insights for process improvements.

Requirements:

• A minimum of 12 years of experience in technical support or related field.
• Strong understanding of computer hardware and software, networking concepts, and operating systems (Windows, MacOS, and Linux).
• Proven ability to troubleshoot technical issues effectively and efficiently with a focus on resolution.
• Excellent verbal and written communication skills, demonstrating clarity in relaying technical information to end-users.
• Ability to work collaboratively within a team setting while maintaining a customer-first mindset.
• Familiarity with ticketing systems and remote troubleshooting tools.
• Strong analytical and problem-solving skills with attention to detail.
• Capacity to manage multiple priorities and adjust to changing circumstances in a fast-paced environment.
• Proficiency in documenting processes and creating support documentation for future reference.

Join our team as a Broadcast and Transmission Electronics Technician!
We at Habib Trading Company are looking for a specialized electronics technician to join our team. You will study the installation plans for broadcast and transmission devices, in addition to following the testing procedures and implementing preventive maintenance programs.

Main Responsibilities:

• Study installation plans for broadcast and transmission devices, and determine installation locations.
• Monitor the installation process according to the installation guides.
• Follow the testing procedures and apply them according to the operation plans.
• Implement preventive maintenance programs and diagnose faults using testing and measuring equipment.
• Determine the list of necessary spare and backup parts and monitor their provision.
• Apply safety and occupational health procedures.

Job Requirements:

• Practical experience of no less than 3 years.
• Two-year diploma after high school in electronics.
• Knowledge of the principles and operating and maintenance systems of imaging machines.
• Advanced level in both Arabic and English.
• Skills in installing electronic devices, inspection, and preventive maintenance.

We are seeking a dedicated Technical Support Specialist to join our team at Abdul Hadi Abdullah Al-Qahtani & Sons Beverage Company (AQS-PEPSI). In this role, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software.

Key Responsibilities:

• Install and configure new PC hardware and software on desktops, laptops, and peripherals such as phones and printers.
• Diagnose, troubleshoot, and resolve hardware and software issues.
• Perform basic computer wired and wireless network troubleshooting.
• Monitor and maintain computer systems and networks.
• Assist users with setup and problem resolution.
• Maintain an inventory of all computing devices.
• Ensure workstations have the latest security features in compliance with company policies.
• Setup user accounts and manage connectivity issues.

Qualifications:

• Bachelor’s degree in IT or Computer Engineering.
• A minimum of 2 years of experience in technical support.

Skills:

• Excellent communication skills.
• Customer-oriented and patient approach.
• Ability to work collaboratively in a team environment.
• Knowledge of ITIL and CCNA.
• Capability to diagnose and resolve technical issues effectively.

About the Role:
The Junior Technical Support Specialist will serve as a critical point of contact for customers experiencing technical issues with their products or services. This role requires a detail-oriented and proactive individual who possesses a strong understanding of technical troubleshooting and customer service best practices.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, or chat to provide technical support and troubleshooting assistance.
• Diagnose and resolve technical issues related to hardware, software, and network problems, ensuring timely resolution.
• Maintain detailed records of support interactions in the ticketing system for tracking purposes and future reference.
• Collaborate with senior technical staff to escalate complex issues that require in-depth technical knowledge for further resolution.
• Provide training and guidance to customers on how to utilize products effectively to prevent common issues.
• Monitor and follow up on assigned tickets to ensure resolution within Service Level Agreements (SLAs).
• Assist in creating and maintaining a comprehensive knowledge base that documents common issues and their resolutions.
• Participate in team meetings to discuss ongoing issues and share insights for process improvements.

Requirements:

• A minimum of 12 years of experience in technical support or related field.
• Strong understanding of computer hardware and software, networking concepts, and operating systems (Windows, MacOS, and Linux).
• Proven ability to troubleshoot technical issues effectively and efficiently with a focus on resolution.
• Excellent verbal and written communication skills, demonstrating clarity in relaying technical information to end-users.
• Ability to work collaboratively within a team setting while maintaining a customer-first mindset.
• Familiarity with ticketing systems and remote troubleshooting tools.
• Strong analytical and problem-solving skills with attention to detail.
• Capacity to manage multiple priorities and adjust to changing circumstances in a fast-paced environment.
• Proficiency in documenting processes and creating support documentation for future reference.

Join ALESAYI HOLDING as a Technical Support Supervisor!
We are committed to delivering top-notch service and support to our clients, and we are looking for a motivated individual to lead our technical support team.

Roles and Responsibilities:
- Supervise the technical support team, ensuring adherence to service standards and response times.
- Coordinate warranty claims and spare parts procurement with the procurement department and suppliers.
- Manage preventive maintenance schedules for all assigned locations.
- Review and track maintenance requests, ensuring timely resolution.
- Collaborate with procurement and logistics teams to ensure availability of required spare parts.
- Provide technical training and support to the team as needed.
- Monitor and report key performance metrics for maintenance and service efficiency.
- Oversee new project installations, coordinating with vendors, clients, and internal teams to ensure smooth execution.
- Manage resources and timelines for new installations, ensuring projects are completed on schedule and within budget.
- Ensure compliance with safety and quality standards during project installations.

Required Qualifications:
- Bachelor’s degree in engineering (Mechanical, Electrical, or related field) or equivalent experience.
- 3+ years in technical support, maintenance, and project coordination, or a related field.
- Previous experience in a supervisory or leadership role is preferred.

Nationality:
- Only Saudis.

Join ALESAYI HOLDING as a Technical Support Supervisor!
We are committed to delivering top-notch service and support to our clients, and we are looking for a motivated individual to lead our technical support team.

Roles and Responsibilities:
- Supervise the technical support team, ensuring adherence to service standards and response times.
- Coordinate warranty claims and spare parts procurement with the procurement department and suppliers.
- Manage preventive maintenance schedules for all assigned locations.
- Review and track maintenance requests, ensuring timely resolution.
- Collaborate with procurement and logistics teams to ensure availability of required spare parts.
- Provide technical training and support to the team as needed.
- Monitor and report key performance metrics for maintenance and service efficiency.
- Oversee new project installations, coordinating with vendors, clients, and internal teams to ensure smooth execution.
- Manage resources and timelines for new installations, ensuring projects are completed on schedule and within budget.
- Ensure compliance with safety and quality standards during project installations.

Required Qualifications:
- Bachelor’s degree in engineering (Mechanical, Electrical, or related field) or equivalent experience.
- 3+ years in technical support, maintenance, and project coordination, or a related field.
- Previous experience in a supervisory or leadership role is preferred.

Nationality:
- Only Saudis.

Vehicle Movement Supervisor - Fidak Company for Roads and Contracting
We are looking for a skilled Vehicle Movement Supervisor to join our team at Fidak Company for Roads and Contracting. Your responsibilities will be essential to ensure the effectiveness of vehicle movement and adherence to the policies and procedures in place.
Job Description:
Monitoring vehicle movement and recording all data and information related to it, and clarifying issues arising from decisions and instructions issued by senior management in accordance with policies and procedures.
Main Responsibilities:

• Developing main objectives for monitoring vehicle movement.
• Organizing arrival and departure schedules for vehicles.
• Monitoring vehicle-related operations and recording its contents, load, and driver numbers.
• Documenting instructions, orders, and decisions.
• Preparing, presenting, and reporting work reports.

Requirements:

• Years of experience: 5 years.
• Qualifications: Bachelor's degree in Automotive Engineering, Business Administration, or any related field.
• Skills: Aircraft maintenance, transportation services, report preparation, and product quality inspection.
• Languages: Arabic, English, and Urdu.

Vehicle Traffic Supervisor - Fidak Roads and Contracting Company
We are looking for a skilled Vehicle Traffic Supervisor to join our team at Fidak Roads and Contracting Company. Your responsibilities will be essential to ensure the effectiveness of vehicle traffic and compliance with the policies and procedures in place.
Job Description:
Monitor vehicle traffic and record all related data and information, and clarify issues arising from decisions and directives issued by senior management in accordance with policies and procedures.
Main Responsibilities:

• Develop key objectives for monitoring vehicle traffic.
• Organize schedules for vehicle arrivals and departures.
• Monitor activities related to vehicles and record their contents, loads, and driver numbers.
• Record instructions, orders, and decisions.
• Prepare, present, and report work reports.

Requirements:

• Years of experience: 5 years.
• Qualifications: Bachelor's degree in Automotive Engineering, Business Administration, or any related field.
• Skills: Aircraft maintenance, transportation services, report preparation, and product quality inspection.
• Languages: Arabic, English, and Urdu.