Customer Services Full-time Jobs for Fresh Graduates in Al khobar

• Answer all incoming calls promptly and connect them to the appropriate extension.
• Accurately take and deliver messages for guests in a timely manner.
• Manage guests' requests for DND (Do Not Disturb) and handle personal wakeup calls as per LQA standards.
• Assist guests with inquiries and requests, providing help or referring to relevant departments as necessary.
• In emergencies, serve as the communication center for the hotel.
• Keep records of all Domestic Direct Dial (DDD) and International Direct Dial (IDD) calls and coordinate billing with the front office.
• Monitor TV channels and public area music for proper functioning.
• Maintain a neat working environment at all times.

• Oversee reception including food and beverage offerings, retail, maintenance, and housekeeping.
• Respond to guests’ bookings and queries in a professional manner.
• Promote and up-sell spa services and retail.
• Abide by the spa’s Standard Operating Procedures (SOPs), Policies & Forms Manuals.
• Maintain knowledge of Kempinski The Spa treatments, services, and products.
• Record reservations and manage the appointment schedule.
• Conduct confirmation calls and check guests in and out, following payment and cash handling procedures.
• Update and manage client profiles.
• Prepare daily reports as per SOP.
• Actively promote the resort's other activities.
• Handle and rectify guest queries or small complaints confidently.
• Maintain complete discretion and confidentiality in all communications with guests.
• Manage accidents and guest incidents swiftly and professionally.
• Ensure a clean and neat working environment, maintaining supplies when an attendant is not available.
• Be flexible to take on additional responsibilities as needed based on the hotel's requirements.

• Flexibility and a positive, Yes I Can! attitude
• An eye for detail
• Creative problem-solving skills
• Passionate about creating extraordinary service
• Ability to work as part of a team
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Job Title:

Customer Service

Job Requirements:

• Educational Qualification: High school diploma or equivalent.

• Experience: Previous experience in customer service.

• Skills:

  • Welcoming customers in a courteous and professional manner.

  • Responding to inquiries about prices, offers, and product availability.

  • Resolving issues and complaints quickly and calmly.

  • Good communication skills with others.

  • Ability to work under pressure.

📢 We are looking for cashiers to join our team! If you are looking for a comfortable and respectful work environment and love dealing with people, you belong with us 💫
We appreciate effort and provide a positive work atmosphere, cooperation and respect among everyone, and training that helps you develop and gain real experience in the restaurant field. 🍽️
📍 Job: Cashier 📍 Environment: Elegant – Organized – Continuous support from the team and management 📍 Requirements: Politeness, a smile, and a love for dealing with customers
Join us and be part of a team that appreciates your work and cares about your comfort ❤️
📢 We are looking for cashiers to join our team! If you are looking for a comfortable and respectful work environment and love dealing with people, you belong with us 💫
We appreciate effort and provide a positive work atmosphere, cooperation and respect among everyone, and training that helps you develop and gain real experience in the restaurant field. 🍽️
📍 Job: Cashier 📍 Environment: Elegant – Organized – Continuous support from the team and management 📍 Requirements: Politeness, a smile, and a love for dealing with customers
Join us and be part of a team that appreciates your work and cares about your comfort ❤️

Sensations is a European franchise for an entertainment experience linked to the five senses where groups consisting of 4 to 15 people visit us to try out various 'sensory' labs through which participants will test their five senses to solve puzzles and challenges.

Our website: Sensations Khobar

Job Title
Game Master

The main tasks of the Game Master are:

1. Welcoming participants (those with prior reservations) with a smile and kindness, and completing the payment process.

2. Hosting them in the game education room with enthusiasm and excitement, giving them an overview of the game using your best welcoming and presentation skills.

3. After that, participants will head to the senses rooms
(Each senses room is equipped with cameras, headphones, and a microphone for communication with the Game Master remotely) and you will head to the Game Master room (also equipped with computers, microphones, and display screens) from where you will manage their entertainment tour remotely. Managing the game requires skills in managing and organizing participants, activating the spirit of fun, excitement, and motivation. This is done through:

- Guiding and welcoming them in the various rooms.
- Educating them about the elements present in the rooms.
- Receiving their solutions to puzzles and instilling a sense of excitement and thrill.


Additional Job Responsibilities: Managing the Sensations entertainment game minimally and guiding groups in the entertainment rooms
Managing the game requires skills in managing and organizing participants, and activating sensory excitement, fun, and thrill.

Benefits: Health insurance, a good salary, overtime, performance bonuses.