Customer Services Jobs in Al khobar

More than 23 Customer Services Jobs in Al khobar. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Call Center Agent

Call Center Agent

📣 Job AdNew

My Clinic KSA

Full-time
Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia. Here, our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values.

Job Summary:
Responsible for handling inbound and outbound calls with patients, supporting them with appointment booking, service information, and general inquiries. The role requires excellent communication skills, professionalism, and a commitment to providing a smooth and positive patient experience over the phone.

Job Responsibilities:
  • Answer incoming patient calls (inbound) in a professional and courteous manner.
  • Make outbound calls to confirm, reschedule, or follow up on appointments and services.
  • Accurately book appointments in the system based on clinic policies and medical guidelines.
  • Record all relevant information and notes in the system during or after each call.
  • Handle patient complaints or forward them to the appropriate teams as per standard procedures.
  • Follow approved call scripts and adhere to service quality standards.
  • Meet daily performance targets such as call volume, average handling time, and satisfaction scores.
  • Maintain patient confidentiality and comply with data privacy standards.

The employee may be assigned additional tasks within their scope of work based on business needs and may be reassigned across units or teams within the center as required.

Education / Professional Qualifications:
  • High school diploma required (Diploma or Bachelor's degree is preferred).
  • Previous experience in a call center or customer service environment is preferred.

Experts & Skills:
  • Strong verbal communication and interpersonal skills.
  • Proficiency in spoken and written Arabic; English is preferred.
  • Ability to use computer systems and appointment scheduling tools.
  • Ability to work under pressure and manage multiple tasks.
  • High level of commitment, accuracy, and time management.

breifcase0-1 years

locationAl Khobar

about 11 hours ago
Receptionist

Receptionist

📣 Job AdNew

SUPCON Saudi

Full-time
Join our team as a Receptionist/Admin Assistant at SUPCON Saudi!
As the first point of contact for our visitors, you will play a crucial role in creating a welcoming environment at our office. Your professional demeanor and organizational skills will ensure that both guests and our team have a seamless experience.

Responsibilities:
  • Greet and welcome guests/visitors upon arrival.
  • Direct visitors to the appropriate departments or personnel.
  • Answer phone calls, route them appropriately, and take detailed messages.
  • Maintain a clean and organized reception area, ensuring necessary materials are available.
  • Perform administrative tasks including typing, updating databases, and preparing documents.
  • Manage the scheduling of appointments and meeting rooms.
  • Keep inventory of office supplies and place orders when necessary.
  • Record minutes of meetings and maintain both computerized and manual filing systems.

Qualifications:
  • Degree in secretarial skills, business administration, or a related field.
  • Proven experience as a Receptionist or Administrative Assistant.
  • Excellent telephone etiquette and strong verbal communication skills.
  • Proficiency in Microsoft Office and basic office equipment.
  • Fluent in English with professional attitude and appearance.
  • Strong organizational skills with the ability to multitask.
  • A customer service-oriented mindset and willingness to learn new skills.

We look forward to welcoming a dedicated and detail-oriented individual to our growing team!

breifcase0-1 years

locationAl Khobar

1 day ago
Call Center Agent

Call Center Agent

sky color car

SR 3,000 - 4,000 / Month dotFull-time

Call Center Representative

·         Al Khobar Saudi Arabia

·         Full-time

·         Company: sky color car

Job Description

Job Description:

We are looking for a skilled and experienced “Female Call Center & Tele Sales Representative” to join our team. The ideal candidate must be a “Saudi national” with at least “2 years of experience” in a call center, customer service, or tele sales role. Fluency in “Arabic” (native level) is required, along with excellent communication, negotiation, and sales skills.

Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Promote and sell products/services over the phone to potential and existing customers.
- Provide accurate information about products, services, and company policies.
- Achieve and exceed sales targets.
- Resolve customer complaints and issues in a timely manner.
- Maintain a high level of customer satisfaction and build strong relationships.
- Document customer interactions and update records in the system.
- Follow up on leads and opportunities to close sales.

Qualifications

Requirements:

  • Saudi national (female)
  • Minimum of “2 years of experience” in a call center, customer service, or tele sales role
  • Proven track record in achieving sales targets
  • Native proficiency in “Arabic”; fluency in English is a plus
  • Strong communication, negotiation, and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Proficient in using computers and call center software
  • Positive attitude, self-motivated, and customer-focused mindset

Employment type:

  • Full Time

 

breifcase2-5 years

locationIbn Sina, Al Khobar

13 days ago
Sales Representative

Sales Representative

New

Abraak International company

SR 4,000 - 5,000 / Month dotPart-time

Job Purpose:

To generate sales, build strong customer relationships, and represent the brand positively while meeting assigned targets. This role involves both face-to-face and remote sales efforts and requires excellent communication and interpersonal skills.


Key Responsibilities:

  • Identify and engage potential customers to generate leads and sales opportunities

  • Understand customer needs and provide suitable product/service recommendations

  • Conduct product presentations and demonstrations

  • Meet or exceed monthly and quarterly sales targets

  • Maintain relationships with existing clients to ensure repeat business and referrals

  • Prepare and submit daily/weekly sales reports to management

  • Participate in promotional activities and campaigns

  • Handle customer objections professionally and work toward closing the sale

  • Maintain accurate records in CRM systems

  • Coordinate with internal teams to ensure customer satisfaction and order fulfilment


Requirements:

  • Education: High School Diploma or Bachelor’s Degree (preferred)

  • Experience: 13 years in a sales or customer service role

  • Skills:

    • Strong communication and negotiation skills

    • Self-motivated and goal-oriented

    • Confident, professional, and well-groomed appearance

    • Ability to work independently and as part of a team

    • Fluent in Arabic and English

    • Basic computer proficiency


Preferred Traits:

  • Positive attitude and enthusiasm for sales

  • Passion for customer service and building lasting relationships

  • Flexibility to travel if needed or work in shifts depending on the industry


Compensation:

  • Base Salary: As mentioned above

  • Commission/Incentives based on performance

breifcase2-5 years

locationAl Aqrabiyah, Al Khobar

4 days ago