Customer Services Jobs in Al khobar

More than 26 Customer Services Jobs in Al khobar. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Call Center Agent

Call Center Agent

📣 Job Ad

My Clinic KSA

Full-time
Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia. Here, our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values.

Job Summary:
Responsible for handling inbound and outbound calls with patients, supporting them with appointment booking, service information, and general inquiries. The role requires excellent communication skills, professionalism, and a commitment to providing a smooth and positive patient experience over the phone.

Job Responsibilities:
  • Answer incoming patient calls (inbound) in a professional and courteous manner.
  • Make outbound calls to confirm, reschedule, or follow up on appointments and services.
  • Accurately book appointments in the system based on clinic policies and medical guidelines.
  • Record all relevant information and notes in the system during or after each call.
  • Handle patient complaints or forward them to the appropriate teams as per standard procedures.
  • Follow approved call scripts and adhere to service quality standards.
  • Meet daily performance targets such as call volume, average handling time, and satisfaction scores.
  • Maintain patient confidentiality and comply with data privacy standards.

The employee may be assigned additional tasks within their scope of work based on business needs and may be reassigned across units or teams within the center as required.

Education / Professional Qualifications:
  • High school diploma required (Diploma or Bachelor's degree is preferred).
  • Previous experience in a call center or customer service environment is preferred.

Experts & Skills:
  • Strong verbal communication and interpersonal skills.
  • Proficiency in spoken and written Arabic; English is preferred.
  • Ability to use computer systems and appointment scheduling tools.
  • Ability to work under pressure and manage multiple tasks.
  • High level of commitment, accuracy, and time management.

breifcase2-5 years

locationAl Khobar

23 days ago
Receptionist

Receptionist

📣 Job Ad

SUPCON Saudi

Full-time
Join our team as a Receptionist/Admin Assistant at SUPCON Saudi!
As the first point of contact for our visitors, you will play a crucial role in creating a welcoming environment at our office. Your professional demeanor and organizational skills will ensure that both guests and our team have a seamless experience.

Responsibilities:
  • Greet and welcome guests/visitors upon arrival.
  • Direct visitors to the appropriate departments or personnel.
  • Answer phone calls, route them appropriately, and take detailed messages.
  • Maintain a clean and organized reception area, ensuring necessary materials are available.
  • Perform administrative tasks including typing, updating databases, and preparing documents.
  • Manage the scheduling of appointments and meeting rooms.
  • Keep inventory of office supplies and place orders when necessary.
  • Record minutes of meetings and maintain both computerized and manual filing systems.

Qualifications:
  • Degree in secretarial skills, business administration, or a related field.
  • Proven experience as a Receptionist or Administrative Assistant.
  • Excellent telephone etiquette and strong verbal communication skills.
  • Proficiency in Microsoft Office and basic office equipment.
  • Fluent in English with professional attitude and appearance.
  • Strong organizational skills with the ability to multitask.
  • A customer service-oriented mindset and willingness to learn new skills.

We look forward to welcoming a dedicated and detail-oriented individual to our growing team!

breifcase2-5 years

locationAl Khobar

24 days ago
Cashier

Cashier

📣 Job AdNew

SHRQ Coffee Roasters

Full-time
Join Us as a Cashier at SHRQ Coffee Roasters
Are you passionate about delivering excellent customer service? SHRQ Coffee Roasters is looking for a dedicated Cashier who will be the welcoming face of our cafe, ensuring a seamless payment experience for our customers. Located in Khobar, Eastern Province, this full-time position offers a dynamic work environment.

Main Responsibilities:
  • Greet customers with a smile and provide superior service.
  • Process orders accurately through the POS system.
  • Handle payments (cash and cards) with precision.
  • Print invoices and maintain the cashier area organized.
  • Coordinate with baristas and the kitchen to ensure quick service.
  • Adhere to cleanliness and professional conduct.
  • Participate in weekly training sessions to enhance performance.

Required Skills:
  • Excellent communication abilities.
  • Attention to detail in order-taking and financial transactions.
  • Experience with or willingness to learn cashier systems.
  • Ability to perform efficiently under pressure.
  • Team spirit and flexibility in work hours.
  • Professional appearance and conduct.

Training Program:
All accepted candidates will undergo an intensive 4-week training program at our central training lab, which includes:
  • Theoretical training on hospitality standards and customer reception.
  • Practical training on devices and the cashier system.
  • Realistic simulations of customer service.
  • Weekly evaluations and a final test to gauge readiness.

✅ Upon successful completion of the training, trainees will be assigned to one of our branches with full support during their onboarding.

breifcase0-1 years

locationAl Khobar

3 days ago