Cashier Jobs in Jeddah

💼 Job Announcement: Luxury Fragrance Consultant

About the Exhibition:

We are a leading exhibition specialized in providing the finest global luxury perfumes. We are looking for exceptional talents who possess a passion for hospitality and the art of upscale selling to join our team and represent our brand in the best possible way.

🎯 Job Objective:

To build strong and sustainable relationships with customers, providing an exceptional shopping experience based on gaining trust and loyalty, and guiding customers in a refined manner to choose perfumes that suit their tastes and personal occasions.

📌 Main Tasks and Responsibilities:

• Creating a luxurious experience: warmly welcoming customers and highlighting the values of generosity and good hospitality throughout their stay in the exhibition.
• Building relationships and loyalty: Establishing excellent and personal relationships with customers within the bounds of mutual respect, turning the first visit into lasting loyalty to the brand.
• Customized fragrance consultations: Understanding the customer's taste and needs, and providing suitable fragrance recommendations in an enjoyable and exciting manner.
• Managing the showroom: maintaining the elegant and sophisticated appearance of the exhibition, ensuring that products are displayed in a manner befitting global luxury.

🌟 Required Skills and Qualifications:

• Linguistic Communication: Complete mastery of Arabic (native language) in an elegant and refined manner, with excellent proficiency in English.
• Social Intelligence: An excellent reader of people and their body language, with the ability to anticipate customer expectations.
• Initiative and Problem Solving: Proactive in customer service, possessing a high intuition in dealing with problems and taking responsibility with awareness and intelligence.
• General Appearance: Maintaining an elegant attire, neat appearance, and refined presence that aligns with the luxury perfume environment.
• Passion for Perfumes: A love for perfumes and a continuous desire to learn about their components and global fragrance notes.

⏰ Work Environment and Hours:

• Type of Work: Fully in-person at the exhibition location.
• Work Days: 6 days a week (one day off per week).
• Working Hours: 9 hours daily (shifts will be coordinated later).

🎁 Benefits and Compensation:

• A competitive monthly salary (to be determined based on the interview).
• A commission and bonus system linked to performance and sales.
• A luxurious work environment that encourages professional development.
• A fully paid annual leave of one month (the timing will be coordinated between the employee and the company management).

📨 Application Method:

If you see yourself as having the elegance and passion to represent our brand, please contact us.

• Process and confirm guest room reservations through phone, letter, or fax.
• Input all reservations into the computer and respond to inquiries and requests regarding reservations.
• Stay updated on promotions and follow procedures for all hotel reservations.
• Show complete product knowledge and apply rate management effectively.
• Maintain an established filing system and compile reports as required.
• Promote good public relations and aim to maximize business.
• Ensure all incoming calls and emails are handled according to Rotana standards.
• Organize visa requests for guests and upsell whenever possible.

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognizing Differences
• Adaptability
• Customer Focus

• Guest Reception & Support: Warmly greet guests, manage bookings, and provide information about spa treatments, ensuring a relaxing atmosphere.
• Operational Support: Maintain efficiency at the reception area and assist across wellness facilities, ensuring alignment with Miraval’s holistic vision.
• Cashiering: Handle transactions accurately and prepare daily financial summaries.
• Revenue Generation: Encourage upselling of retail products and wellness services to enhance guest experiences.
• Guest Engagement: Build positive relationships and ensure guests feel supported throughout their wellness journey.
• Team Collaboration: Work with spa staff to create a seamless guest experience.
• Administrative Excellence: Manage appointments and maintain organization at the reception.

• Receive and process cash, card, and electronic payments from customers.
• Issue receipts, invoices, and payment confirmations accurately.
• Maintain and balance the cash drawer at the beginning and end of each shift.
• Prepare daily cash reports and reconcile transactions.
• Coordinate with the Accounts and Finance teams regarding collections and deposits.
• Ensure all financial transactions are recorded accurately and in compliance with company procedures.
• Assist customers with payment-related inquiries professionally.
• Support administrative tasks and branch operations as required.
• Maintain confidentiality and security of financial information.

• Saudi National (required).
• Diploma or Bachelor's degree in Accounting, Finance, or a related field.
• Previous experience as a cashier, in finance, or customer service.
• Good numerical and reconciliation skills.
• Excellent communication and customer service skills.
• Ability to work effectively in a fast-paced environment.

• Achieving sales growth and meeting monthly targets
• Expanding the customer base and attracting new clients
• Building strong, long-term relationships with clients
• Providing a professional sales experience that reflects the brand identity

• Achieving sales goals and performance indicators (KPIs)
• Attracting new clients in the wholesale and retail market
• Strengthening relationships with existing clients
• Presenting and showcasing products in a professional and convincing manner
• Negotiating and successfully closing deals
• Monitoring market and competitors
• Providing excellent post-sale customer service
• Preparing periodic reports on sales and performance

• Prior sales experience (preferably in perfumes, oud, or luxury products)
• Strong negotiation and communication skills
• Proven ability to achieve sales objectives
• Professional and results-oriented personality
• Ability to work in a competitive environment
• High commitment and discipline

• Attractive salary + commissions
• Professional and supportive work environment

• Generate and qualify new business leads through calls, connections, and email outreach.
• Build and maintain a robust lead pipeline utilizing CRM tools.
• Introduce our SaaS ERP & CRM solutions to potential clients.
• Schedule product demonstrations and meetings for our sales team.
• Follow up with prospects and assist in the sales process.

• Must be Saudi.
• Bachelor’s degree in Business, Marketing, IT, or a related field.
• 0–2 years of experience in telesales, SaaS, or software sales.
• Excellent communication skills in both Arabic and English.
• Target-driven and comfortable with outbound calls.

• Sales Support & Lead Generation: Qualify inquiries, assist with the sales pipeline, and follow up on marketing initiatives.
• Customer Interaction & Engagement: Aid in scheduling meetings, participate in client conversations, and maintain communication with clients.
• Proposal Preparation & Documentation: Assist in creating proposals, managing documentation for contracts, and ensuring completeness of sales materials.
• Collaboration with Sales Team: Work closely with marketing and technical teams, attend team meetings and training sessions.
• CRM and Reporting: Maintain CRM data, track lead progress, and provide summary reports.

• Bachelor's degree in business administration, IT, or a related field.
• 1–2 years of experience in sales or client-facing roles.
• Strong communication skills, eagerness to learn, and ability to build rapport.
• Familiarity with CRM tools and MS Office.
• Basic knowledge of Microsoft products is advantageous.

• Sell the company's products to assigned customers.
• Provide feedback on competition activities and suggest ways to respond.
• Prepare special orders and ensure they are fulfilled without stock shortages.
• Maintain professional relationships with customers and revisit lost accounts.
• Document customer information and handle their complaints effectively.

• Minimum High School degree.
• Acceptable level of English and computer literacy.
• 1 to 2 years of experience in a similar role.

• Monitor specific outlet performance per daily journey plan.
• Merchandize products within your outlets, ensuring proper placement and visibility.
• Manage and motivate the Merchandisers team to achieve performance goals.
• Participate in marketing campaigns and events.
• Maintain a clean and fresh stock of products on display.
• Report on competitive activities and market trends.

• Skills:
• Excellent communication and persuasion skills.
• Tact and a professional, elegant appearance.
• Mastery of customer service and problem-solving skills.

💼 Responsibilities:

• Receiving and welcoming customers professionally and identifying their needs.
• Answering the phone and customer inquiries.
• Assisting customers in choosing the right frames for their face shape and personal style.
• Providing a comprehensive explanation of the features and types of lenses (prescription, sunglasses, and contact lenses).
• Guiding and educating customers on how to wear glasses and take proper care of them.
• Arranging, cleaning, and organizing the showroom and displays to ensure an attractive appearance.
• Assisting in sales operations: issuing invoices, receiving and delivering products, and managing returns.
• Managing daily orders.

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers professionally.
• Manage the showroom reception area to ensure a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Help organize showroom events, promotions, and campaigns.
• Ensure prompt responses to customer queries and assist in complaint resolution.

• Diploma or Bachelor’s degree in Business, Marketing, or a related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

About the Role

Halwani Bros is looking for a Customer Service Specialist to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role aims to ensure a smooth order-to-cash process, focusing on accurate order processing, proactive customer communication, and effective coordination between customers and internal departments. The Customer Service Specialist will play a key role in achieving customer satisfaction and meeting the company's service level objectives by managing daily customer service operations.

Job Responsibilities

• Receive, verify, and accurately process customer orders within the system, ensuring all details such as item codes, prices, quantities, and customer order details are correct.
• Assist in maintaining and updating customer master data, including item configurations, pricing, and barcodes, to ensure consistency between customer systems and internal systems.
• Create and track outbound delivery processes based on confirmed customer orders and current stock availability.
• Serve as the primary point of contact for customers, responding to inquiries regarding order confirmation, delivery scheduling, and shipping updates.
• Proactively communicate with both customers and internal teams, including Sales, Logistics, and Planning, to facilitate a smooth and efficient order fulfillment process.
• Diligently follow up on any pending orders, delays, or discrepancies to ensure prompt and satisfactory resolution.
• Monitor daily order fulfillment and delivery performance, verifying adherence to agreed-upon schedules and service levels.
• Record all customer complaints, delivery rejections, and identified service gaps, escalating unresolved issues to the Customer Service Lead.
• Support the preparation of essential reports on service levels and order performance.
• Coordinate with the logistics department for delivery bookings, route scheduling, and meeting any special customer delivery requirements.
• Assist in resolving any system or documentation issues related to order processing.
• Contribute to continuous process improvement by identifying potential bottlenecks in operations or communication channels.

Qualifications and Requirements

• Bachelor's degree in Industrial Engineering, Business Administration, Supply Chain, or a closely related field.
• 2 to 5 years of experience in customer service, order processing, or logistics support, with a preference for experience in the Fast-Moving Consumer Goods (FMCG) sector.
• Familiarity with Enterprise Resource Planning (ERP) systems, with a preference for Microsoft Dynamics.
• Proficiency in Microsoft Office Suite.

Core Skills

• Customer Service
• Order Processing
• Logistics Support
• ERP Systems (Microsoft Dynamics preferred)
• Microsoft Office Suite
• Communication and Coordination Skills
• Time Management
• Attention to Detail
• Ability to multitask effectively in a fast-paced environment.

Job Details

Company: Halwani Bros

Job Type: Full-time

Location: Jeddah, Makkah, Saudi Arabia

Experience Required: 2-5 years