Full-time Certified Public Accountant Jobs in Jeddah

About the Role

LIXIL is seeking a Leader for the Western Region in Saudi Arabia, based in Jeddah. This full-time position within the Projects Channel for Grohe Saudi Arabia Ltd. Co. is essential for driving the overall success of the Projects Channel across the Kingdom, aligning with corporate objectives and Key Performance Indicators (KPIs).

The Leader Western Region will share accountability for the delivery of results for the Projects Channel in KSA. This involves identifying and targeting key channels and accounts within the region, including residential developers, contractors, designers, hotel operators, healthcare institutions, and their respective owners. The role requires close collaboration with various departments to develop and implement tools that enhance service and support for project sales, ultimately driving increased sales results.

Key Responsibilities

• Be collectively accountable for the overall delivery of results for the Projects Channel in the Kingdom of Saudi Arabia.
• Execute responsibilities to achieve the assigned Project Channel Sales Mission for the region, in line with corporate objectives and KPIs.
• Identify key channels and targets within the region for project business, focusing on:
  • Sub Channel B: Residential, with primary targets being Developers, Contractors, and Designers.
  • Sub Channel A: Hotels, with primary targets being Hotel Operators and Developers.
  • Sub Channel C: Health Care, with primary targets being Owners and Healthcare Institutions.
• Collaborate with all relevant departments to define and deliver the necessary tools for both direct and indirect customers to enhance service and support for project sales.
• Facilitate product updates for project customers from the Supply Chain Management (SCM) and product teams.
• Regularly visit contractors, developers, dealers, and consultants to promote Grohe and build a strong network of professional influencers and decision-makers.
• Support distribution channels and work closely with Channel Partners in Projects.
• Provide accurate monthly, quarterly, and yearly forecasts for project sales, along with comprehensive reports.
• Measure and analyze critical success factors to identify best practices and implement improvement processes.
• Develop and maintain a database/records of all key project contacts in the region and prepare reports for senior management.
• Gather competitor market intelligence and report findings to management.
• Adhere to budget guidelines in the most efficient manner.
• Identify marketing and specification events to maximize exposure and new business opportunities, and explore/report on events that enhance brand strength within the sector.
• Ensure full adherence to and usage of Salesforce for creating and managing a detailed database of leads, opportunities, and client prospects with all related information.
• Ensure adequate coordination with other business channels and the Leader Projects KSA (*, OTC, Showroom) to achieve common goals and KPIs for the region.

Qualifications and Requirements

• A minimum of 5 years of experience in a comparable position with in-depth knowledge of the market.
• A total of 5 to 7 years of experience is required.
• Experience in the building materials industry is mandatory.
• Demonstrated success in working in a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment while maintaining LIXIL's quality and reputation for excellence.
• Experience in managing external relationships and other stakeholders.
• A Bachelor's degree in Business Administration, Engineering, or equivalent is required. An MBA is considered a plus.

Required Skills

• Sales
• Project Management
• Channel Management
• Business Development
• Relationship Management
• Market Intelligence
• Salesforce proficiency

Work Environment and Language

This is a full-time position based in Jeddah, Saudi Arabia. Fluency in written and spoken English and Arabic is required. Proficiency in other languages is considered an advantage.

About the Role

Saudi Signs is seeking a Senior Sales Executive to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to driving sales efforts and expanding market reach within the Kingdom. The role involves leading sales initiatives, developing client relationships, and identifying new business opportunities for custom signage, branding, and digital solutions.

Saudi Signs specializes in providing comprehensive branding solutions, managing projects from concept and design through production and installation. The Senior Sales Executive will contribute to achieving growth targets by applying expertise in sales leadership and market development.

Key Responsibilities

• Lead the sales team to achieve and exceed set sales targets.
• Develop and manage key accounts across both B2B and B2C segments.
• Identify and actively pursue new business opportunities across the Kingdom of Saudi Arabia.
• Present customized signage, branding, and digital solutions to prospective clients, tailoring proposals to meet their specific needs.

Qualifications and Requirements

• A minimum of 3 years of experience specifically within the signage production industry.
• Proven success in leading a sales team and effectively managing client accounts.
• Strong negotiation, closing, and relationship-building skills are essential.
• Excellent communication and presentation abilities are required to effectively engage with clients and stakeholders.
• Must currently be present in the Kingdom of Saudi Arabia.

Required Skills

• Sales Team Leadership
• Account Management
• Business Development
• Negotiation Skills
• Closing Skills
• Relationship Building
• Communication Skills
• Presentation Skills

Work Context

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The required experience for this role is between 2-5 years.

About the Role

Programming Speed, a provider of fleet and vehicle management solutions, is seeking a Sales Representative to join its team in Jeddah, Makkah, and Riyadh, Saudi Arabia. The company specializes in GPS tracking devices, dash cameras, and sensor systems designed to improve fleet safety, efficiency, and control. This full-time, field-based position is focused on expanding market share and achieving sales targets within the Kingdom.

The Sales Representative will be responsible for marketing and selling GPS tracking systems and dash cams. This involves building relationships with key sectors and companies, understanding their fleet management needs, and presenting the company's technology solutions. The role requires identifying new business opportunities and meeting sales goals.

Key Responsibilities

• Conduct field visits to potential clients to demonstrate products and finalize sales.
• Maintain and expand a network of contacts within car showrooms, car rental companies, businesses, and factories that operate transport fleets.
• Develop and implement sales and marketing plans tailored for the Saudi Arabian market to increase product awareness and demand.
• Utilize social media and digital marketing tools to promote products and reach a wider customer base.
• Consistently meet and exceed required monthly and annual sales targets.
• Provide consultations to explain the features and benefits of GPS tracking devices and dash cams for vehicle fleet management and protection.
• Follow up with existing clients to ensure satisfaction, address concerns, and foster long-term relationships.

Qualifications and Requirements

• Proven experience in vehicle tracking devices and Fleet Management systems.
• An existing client base and established relationships with car showrooms, rental companies, factories, and major corporations in Saudi Arabia.
• Strong communication, negotiation, and persuasion skills, with the ability to interact effectively with diverse stakeholders.
• A valid driving license within the Kingdom of Saudi Arabia.
• Proficiency in using social media networks and digital tools for marketing, lead generation, and client engagement.
• Ability to work effectively in a field-based role, manage work pressure, and demonstrate initiative and determination to achieve goals.

Required Skills

• Expertise in vehicle tracking devices and Fleet Management systems.
• Strong communication, negotiation, and persuasion abilities.
• Proficiency in utilizing social media networks and digital tools for marketing and lead generation.
• Demonstrated ability to work effectively under pressure.
• High levels of initiative and determination to achieve sales objectives.

Work Environment and Details

This is a full-time, field-based position located in the Kingdom of Saudi Arabia, with specific focus areas including Jeddah, Makkah, and Riyadh. The role requires a proven track record of 2-5 years of experience in the relevant field.

About the Role

Medtronic is seeking a Sales Representative specializing in Advanced Surgical products for the Southern Region of Saudi Arabia. This full-time position is based in Abha or Jazan and involves regular travel within the assigned territory. The role offers the opportunity to contribute to improving healthcare access and equity by championing healthcare solutions and innovation.

Key Responsibilities

• Promote and sell Medtronic products and services within an assigned geographic area and/or specific customer accounts to meet or exceed sales goals.
• Develop, build, and maintain long-term relationships with key stakeholders, including distributors and healthcare professionals.
• Follow up on leads, assess customer needs, and provide product services to maximize the benefits of Medtronic products and/or services.
• Promote and establish education about the company's products and/or services.
• Conduct market research, including monitoring customer and competitor activities.
• Implement market development plans and strategies, making necessary adjustments to achieve objectives.
• Communicate customer feedback on new products, changes to existing products, or applications to internal stakeholders, including Research and Development (R&D), Operations, and Marketing.

Qualifications and Requirements

• Bachelor's degree in biomedical engineering, Medical Technology, Nursing, Clinical Sciences, or a related healthcare field.
• 2 to 5 years of experience with a proven track record in medical devices, clinical support, healthcare services, or a related industry, preferably within surgical sales disciplines (*, GYN or GS specialties).
• Ability to deliver and/or manage assigned projects and collaborate effectively with other stakeholders to achieve desired results.
• Willingness to travel frequently within the assigned territory.

Required Skills

• Strong communication and presentation skills, with the ability to build effective relationships with healthcare professionals.
• Ability to learn and apply technical and clinical knowledge in a fast-paced clinical environment.
• Fluency in both English and Arabic.
• Proficiency in Microsoft Office Suite, with a strong emphasis on Excel.

Work Environment and Location

This is a full-time position. The role requires frequent travel within the assigned territory. Candidates are expected to be based in Abha or Jazan. The position covers the Southern Region of Saudi Arabia, including cities such as Jeddah and Makkah.

About the Role

AstraZeneca is undergoing a significant transformation in the Kingdom of Saudi Arabia, focused on advancing healthcare, innovation, and sustainable growth. As part of this evolution, we are seeking a Senior Product Specialist for Tezspire to join our team in Jeddah, Makkah. This role is essential for generating clinical demand for our Biologics portfolio within key accounts, proactively identifying business opportunities, and presenting value propositions aligned with stakeholder needs. You will recommend solutions to drive business development and foster strategic relationships with Multi-Disciplinary Teams (MDT) and Decision Making Units (DMU) based on a deep scientific understanding of therapeutic areas.

The Senior Product Specialist will influence customer prescribing behavior to achieve sales targets, develop territory strategies, and build strong customer relationships to maximize sales volume and market share for designated products. This position contributes to shaping the future of healthcare in KSA and delivering life-changing medicines to patients.

Key Responsibilities

• Develop and execute account strategies and plans to improve the positioning of AstraZeneca's Biologics products at a local level.
• Collaborate with Sales, Franchise Managers, and Cross-Functional Teams (CFT) to develop local strategies and business plans that meet targets.
• Conduct market and competitor analysis to identify territory business opportunities.
• Develop account plans and allocate resources, including call activities and budget, for optimal sales impact.
• Monitor account business plans to ensure resources are directed to customers with the greatest potential.
• Participate in promotional activity programs to increase product awareness and establish AstraZeneca as a strategic partner with key institutes and accounts.
• Gather insights from target specialties and support the launch of new indications.
• Engage Biologics users in dialogue about approved indications, product efficacy/safety profiles, and treatment protocols to support on-label prescribing for appropriate patients.
• Establish and maintain ongoing, long-term collaborative relationships with stakeholders.
• Share stakeholder insights and information within AstraZeneca to strengthen relevant activities, including product development, marketing, and sales efforts.
• Continuously update territory customer segmentation, databases, and call records in Veeva.
• Deliver key promotional messages according to the approved plan and marketing strategy.
• Build trust and credibility with customers by demonstrating integrity and adhering to the AstraZeneca Code of Conduct.
• Explore and develop new customers, expanding the user base for Biologics.
• Submit monthly reports detailing deviations from the Business Plan and outlining intended actions to align performance with objectives.
• Ensure punctual delivery of reports and daily synchronization of ETMS Veeva.
• Monitor and assess sales transactions to identify potential irregular sales patterns.
• Build knowledge and understanding of AstraZeneca's overall Biologics value proposition, product-labeled indications, and efficacy data among all relevant stakeholders in the MDT and DMU.
• Utilize various communication approaches, techniques, and channels to help build knowledge within the MDT and DMU.
• Conduct science-based discussions with Healthcare Professionals (HCPs) as per the approved indications of AstraZeneca's Biologics.
• Arrange multidisciplinary workshops for physicians and other healthcare professionals.
• Coordinate effective speaker programs with physician advocates and Key Opinion Leaders (KOLs).
• Actively support central pharmacists and nurses with relevant training.
• Drive sales performance and ensure sales forecasts meet or exceed expectations while managing assigned budgets.
• Successfully promote the benefits of AstraZeneca's Biologics brands, using fair balance messages and an appropriate mix of promotional tools.
• Ensure AstraZeneca's products are optimally utilized in line with national/local guidelines and product licenses.
• Effectively implement sales strategy, tactics, and Account Action Plans (TAP) aligned with the Franchise, in accordance with company policies.
• Facilitate the enlistment of newly launched and key products in accounts within the agreed timelines.
• Comply with all external regulations and internal policies.
• Maintain the highest ethical standards and work in accordance with the AstraZeneca Code of Ethics, following rules and norms set by corporate policies.
• Ensure all conducted activities are in accordance with local legislation and corporate standards.
• Timely report health/environment/wellbeing-related accidents, adverse events that become known, and changes in the status of your Conflict of Interest, as per respective procedures.
• Develop behaviors leading to enhanced effectiveness as outlined in the Associate Key Account Competency framework.
• Identify areas for self-development and discuss developmental needs with the line manager to agree on a solid Individual Development Plan (IDP).
• Attend and actively participate in sales meetings, product, and training sessions.

Qualifications and Requirements

• Must be a Saudi national.
• Minimum of 2 years of sales experience with a sound knowledge of account management, including relevant pharmaceutical sales experience.
• Minimum of 1 year of sales experience in Biologics/Specialty.
• Proven track record of engaging key stakeholders in complex clinical environments, such as mid- and senior-level healthcare professionals, key accounts, and the medical community.
• Proven track record in influencing the stakeholder decision-making process in an ecosystem with multiple influential players and decision-makers, with a demonstrated ability to create value in complex DMUs.
• Proven successful experience working in complex cross-functional teams.
• Demonstrated understanding of customer value proposition and patient centricity.
• Strong business acumen with high medical knowledge.
• Proficiency in decision-making and problem-solving.
• Key account management expertise is preferred.
• Experience with ENT specialty doctors is preferred.

Required Skills

• Account Management
• Pharmaceutical Sales
• Biologics/Specialty Sales
• Stakeholder Engagement
• Decision Making Process Influence
• Cross-functional Teamwork
• Customer Value Proposition
• Patient Centricity
• Business Acumen
• Medical Knowledge
• Decision Making
• Problem Solving
• Key Account Management
• ENT Specialty Doctors Engagement

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. AstraZeneca is committed to diversity and equality of opportunity, building an inclusive and diverse team representing all backgrounds. Applications from all qualified candidates are welcomed and considered. We comply with all applicable laws and regulations on non-discrimination in employment and recruitment, as well as work authorization and employment eligibility verification requirements.

About the Role

Hopper Technology Solutions (HTS) is seeking a strategic Account Lead to join its Fintech Team, focusing on the Middle East market. This is a fully remote position, based in Saudi Arabia, designed to drive the success of innovative fintech solutions with airline partners. The role operates at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure offerings align with business objectives and enhance the traveler experience. This position requires strong interpersonal skills, creative problem-solving, and analytical abilities to navigate complex airline ecosystems and achieve business growth.

Key Responsibilities

• Build and manage strategic partnerships with airline clients, fostering relationships and understanding their evolving needs in the fintech domain.
• Lead the development and launch of new fintech products tailored for airline partners, ensuring alignment with their strategic goals and success metrics.
• Optimize and grow existing fintech solutions by collaborating with airlines to enhance performance and maximize ancillary revenue opportunities.
• Oversee product implementations for diverse accounts, managing projects, stakeholders, documentation, user acceptance testing, and issue resolution.
• Utilize analytical tools and data to monitor product performance, analyze customer feedback, and drive data-backed decisions for product optimization.
• Collaborate effectively with cross-functional internal teams, including engineering, design, marketing, and customer success, to deliver integrated and seamless product experiences.
• Maintain up-to-date market intelligence on trends within the fintech and travel industries to identify emerging opportunities and drive innovation.

Qualifications and Requirements

• Proven ability to manage and grow strategic partnerships with key stakeholders.
• Excellent analytical skills with a demonstrated history of data-driven decision-making.
• Demonstrated creativity and strategic thinking to identify and capitalize on new opportunities within the fintech and travel sectors.
• Strong project management and organizational skills to effectively manage multiple initiatives and deadlines.
• Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a significant advantage.
• Native Arabic speaker with fluency in English; effective communication with Middle Eastern and North American partners and stakeholders is crucial.

Required Skills

• Exceptional interpersonal and communication skills, enabling engagement with stakeholders at all levels and building trust through clarity, consistency, and professionalism.
• Proficiency in prototyping products, features, or workflows using AI tooling such as LLMs (*, Claude, Gemini, ChatGPT).
• Expertise in managing and growing strategic partnerships.
• Strong analytical capabilities and experience in data-driven decision-making.
• Creative and strategic thinking abilities.
• Proficient project management and organizational skills.
• Knowledge of airline operations, challenges, and revenue streams.

Work Environment and Additional Information

This is a full-time, 100% remote position requiring 5-10 years of experience. The role is primarily focused on the Saudi Arabian market, with specific attention to Jeddah and Makkah, though it is fully remote. Hopper offers a competitive salary and pre-IPO equity packages. Employees receive 100% premium coverage for EOR-offered supplemental medical insurance through Tawuniya, extendable to family. Additional benefits include generous parental leave, a work-from-home stipend, access to co-working spaces via FlexDesk, and a monthly housing & transportation allowance. A Carrot Cash travel stipend and unlimited PTO are also provided. Hopper fosters an entrepreneurial culture that encourages risk-taking and innovation, with open communication channels and small, dynamic teams driving significant impact.

About the Role

Disrupt-X is a technology innovator focused on transforming corporate and commercial real estate through advanced solutions powered by DeepTech, AI, IoT, and automation. The company's ALEF 360° platform integrates Computer-Aided Facility Management (CAFM), Asset Management, Integrated Building Management Systems (IBMS), and Energy & Sustainability Management. This Enterprise Sales Specialist role is for proactive individuals ready to drive sales and contribute to company growth by managing the end-to-end sales cycle and closing high-value, multi-year contracts.

Key Responsibilities

• Own the enterprise sales process from prospecting through to closing.
• Engage with C-suite executives, Heads of Facility Management, Operations, Asset Management, and Sustainability departments.
• Build and close high-value, multi-year contracts for enterprise solutions.
• Collaborate closely with Product and Leadership teams to develop compelling proposals.
• Maintain a strong field presence and demonstrate sharp business acumen.

Qualifications and Requirements

• 3 to 7 years of B2B/Enterprise sales experience.
• Proven exposure to Asset Management, Facility Management (FM), PropTech, Smart Buildings, or SaaS solutions.
• Strong understanding of the GCC ecosystem.
• Must be based in Saudi Arabia.

Required Skills

• Enterprise Asset Management
• CAFM (Computer-Aided Facility Management)
• HSE (Health, Safety, and Environment)
• Smart FM (Smart Facility Management)
• PropTech (Property Technology)
• Smart Buildings
• SaaS (Software as a Service)
• Communication skills
• Negotiation skills
• Understanding of the GCC EcoSystem

Work Environment and Opportunity

This role is a full-time position based in Jeddah, Makkah, Saudi Arabia. The position offers a competitive base salary with significant commission potential. Candidates with 2-5 years of experience are encouraged to apply. This role provides an opportunity to work directly with founders and leadership, gain substantial enterprise exposure, and potentially grow into Regional or Enterprise Head roles within a fast-paced environment.

About the Role

Al Marwan Group, an established diversified organization founded in 1978 with a significant presence across the GCC in sectors including construction, heavy machinery, Oil & Gas, real estate, development, and hospitality, is seeking a dynamic and results-driven Rental Sales Executive. This full-time position is based in Riyadh, Jeddah, and Makkah, Saudi Arabia. The role is integral to generating rental revenue, cultivating strong client relationships, identifying future project opportunities, and promoting the company's extensive fleet of heavy equipment.

Key Responsibilities

• Identify, develop, and secure new rental business opportunities across construction, infrastructure, mining, marine, oil & gas, and industrial sectors within Saudi Arabia.
• Promote and sell heavy equipment rental solutions, including excavators, wheel loaders, bulldozers, dump trucks, crawler cranes, telehandlers, forklifts, manlifts, and other earthmoving and lifting equipment.
• Conduct regular client visits, site inspections, and project assessments to understand customer requirements and recommend suitable rental solutions.
• Build and maintain strong relationships with contractors, EPC companies, procurement teams, project managers, plant managers, rental coordinators, and key decision-makers.
• Prepare rental quotations, commercial proposals, tender submissions, and RFQ responses in accordance with company policies and commercial guidelines.
• Negotiate rental rates, contract terms, and service agreements to secure profitable long-term business.
• Coordinate with operations, workshop, transport, and logistics teams to ensure timely mobilization, demobilization, and customer satisfaction.
• Monitor market trends, competitor activities, pricing strategies, and upcoming projects to identify new business opportunities.
• Maintain accurate customer records, sales pipelines, opportunity tracking, and forecasting through the CRM system.
• Prepare and submit regular sales reports, business development updates, and market intelligence reports to management.
• Follow up on outstanding payments and support collection activities in coordination with the Finance Department.
• Achieve monthly, quarterly, and annual rental revenue targets in line with company objectives.
• Support cross-selling opportunities for equipment sales, spare parts, maintenance services, and long-term contractual agreements where applicable.

Qualifications and Requirements

• Minimum of 5 years of proven experience in heavy equipment rental sales within the Kingdom of Saudi Arabia.
• Strong understanding of the construction, infrastructure, mining, marine, oil & gas, and industrial sectors.
• Well-established network with major contractors, EPC companies, mining operators, oil field contractors, and government-related entities across KSA.
• Comprehensive knowledge of heavy equipment applications, specifications, and rental solutions.
• Proven track record of achieving rental sales targets and securing long-term rental contracts.
• Strong negotiation, presentation, business development, and relationship management skills.
• Experience in handling tenders, RFQs, commercial proposals, and contract negotiations.
• Proficiency in CRM systems, sales pipeline management, Microsoft Office, and sales reporting tools.
• Excellent communication, customer service, and professional email writing skills in both Arabic and English.
• Possession of a valid KSA driving license and willingness to travel extensively throughout the Kingdom.
• Self-motivated, target-driven, and capable of working independently with minimal supervision.
• Arabic and English language proficiency is mandatory.
• Existing customer relationships and industry contacts within the KSA heavy equipment rental market will be a strong advantage.
• Previous experience dealing with major construction contractors, mining companies, EPC contractors, and industrial clients is highly desirable.

Required Skills

• Heavy Equipment Rental Sales
• Business Development
• Relationship Management
• Negotiation
• Presentation Skills
• CRM Systems
• Sales Pipeline Management
• Microsoft Office Suite
• Sales Reporting
• Customer Service
• Communication (Verbal and Written)
• Professional Email Writing

Work Environment and Location

This is a full-time position. The role is based in Saudi Arabia, with opportunities in Riyadh, Jeddah, and Makkah. The successful candidate will be expected to travel extensively throughout the Kingdom.

About the Role

Sanofi is seeking a Customer Experience Specialist to join its General Medicines team. This full-time position, based in Saudi Arabia, will focus on enhancing customer satisfaction and sales performance within the pharmaceutical sector. The role involves ensuring compliance and identifying strategies to improve the customer journey.

As part of Sanofi's commitment to advancing healthcare delivery for chronic and specialty conditions, this role contributes to outcomes in areas such as diabetes, transplant, and immunology. The position is within an R&D-driven, AI-powered biopharma company focused on scientific innovation to improve lives.

Key Responsibilities

• Execute the Customer Journey & Experience strategy within the assigned area to ensure alignment with business unit objectives and deliver exceptional customer experiences.
• Act as the primary point of contact for product information and brand messaging, engaging healthcare professionals through both physical and virtual meetings across multiple channels.
• Develop dynamic customer profiles and segmentation based on digital habits and preferences, coordinating with Customer Support Leaders to create tailored engagement plans for key prescribers.
• Orchestrate hybrid and omnichannel campaigns, utilizing digital tools to enhance customer engagement and achieve sales targets.
• Implement and monitor individual customer journeys in collaboration with cross-functional teams, Centers of Excellence, and headquarters to drive continuous improvement.
• Maintain territory coverage plans and ensure customer information systems are up to date in compliance with Sanofi procedures.
• Support knowledge transfer to new team members regarding product knowledge, medical information, and territory management.

Qualifications and Requirements

• A Bachelor's degree in Pharmacy is required.
• Proven experience in customer-facing roles within pharmaceutical or healthcare settings, demonstrating the ability to drive sales performance and customer satisfaction.
• Experience within the Saudi Arabian job market is essential.
• 5-10 years of relevant experience is required.

Required Skills

• Expertise in Customer Journey & Experience strategy, product information, and brand messaging.
• Proficiency in building customer profiles, segmentation, understanding digital habits and preferences, and developing engagement plans.
• Experience with hybrid and omnichannel campaigns and leveraging digital tools to enhance customer engagement and achieve sales targets.
• Ability to implement and monitor customer journeys in collaboration with cross-functional teams.
• Skills in maintaining territory coverage plans and customer information systems.
• Strong product knowledge and medical information capabilities.
• Proficiency in territory management.
• Advanced digital and analytical capabilities, with the ability to translate data insights into actionable strategies.
• Experience with CRM systems and digital engagement platforms.
• Exceptional influencing and communication skills.
• Strong teamwork and an agile mindset.
• Demonstrated learning agility and growth orientation.

Work Location and Environment

This is a full-time position. The primary work location is Jiddah, Makkah, Saudi Arabia, with potential travel or coverage across Jeddah, Makkah, and Riyadh. Sanofi fosters a collaborative culture and offers opportunities for career development across functions and regions, supporting personal and professional well-being through inclusive, flexible workplaces. The company champions diversity, equity, and inclusion.

About the Role

Abunayyan Holding is seeking a customer-focused and commercially driven Parts Sales & Service Representative (PSSR) to join its Aftermarket team. This role is critical in driving spare parts and service sales, supporting internal service operations, managing key customer accounts, and ensuring exceptional customer satisfaction. The PSSR acts as a vital link between customers, service teams, and parts operations, aiming to maximize aftermarket revenue while delivering timely technical and commercial support. This position also involves providing leadership and support to the PSSR team and contributing to the achievement of sales and profitability objectives. The company operates within the Heavy Machinery, Construction Equipment, and Industrial Equipment industries, and this role is situated within a Strategic Business Unit (SBU) of Abunayyan Holding Company, specifically in the Spare Parts Sales / Aftermarket Services department.

Key Responsibilities

• Promote and sell genuine spare parts, accessories, and aftermarket solutions to both retail and internal customers.
• Ensure prompt and accurate fulfillment of parts orders while maintaining high levels of customer satisfaction.
• Identify opportunities for cross-selling and upselling spare parts, accessories, and service solutions.
• Provide technical assistance and product recommendations to customers and service personnel.
• Support the achievement of parts sales targets, revenue growth, and profitability objectives.
• Work closely with Service Technicians and Service Advisors to ensure the timely availability of required parts and accessories.
• Process service-related parts requests efficiently to minimize equipment downtime.
• Assist service teams in identifying appropriate spare parts and technical solutions for maintenance and repair activities.
• Coordinate special orders, backorders, and urgent requirements while ensuring effective communication with all stakeholders.
• Notify service teams upon receipt of special-order or backordered items.
• Build and maintain strong relationships with retail customers, fleet owners, contractors, and key accounts.
• Conduct regular customer visits and follow-up activities to identify business opportunities and strengthen customer loyalty.
• Address customer inquiries, concerns, and complaints in a professional and timely manner.
• Deliver exceptional customer service and act as a trusted advisor on parts and service solutions.
• Collect customer feedback and market intelligence to improve service delivery and business performance.
• Support and guide the PSSR team in achieving sales objectives and closing business opportunities.
• Manage strategic and key customer accounts to drive long-term business growth.
• Assist in developing account plans and aftermarket sales strategies.
• Collaborate with management to identify opportunities for customer retention and market expansion.
• Prepare quotations, pricing proposals, and commercial offers in accordance with company policies.
• Ensure compliance with cash, credit, and payment processing procedures.
• Maintain accurate customer records, sales reports, and transaction documentation.
• Monitor customer purchasing trends and proactively identify opportunities to increase sales.

Qualifications and Requirements

• A High School Diploma, Technical Diploma, or equivalent qualification is required.
• Additional technical certifications related to heavy equipment, machinery, or aftermarket services will be considered an advantage.
• A minimum of 3 years of experience in Spare Parts Sales, Aftermarket Services, Customer Service, or a related field is essential.
• Experience within the Heavy Machinery, Construction Equipment, Industrial Equipment, Automotive, or Fleet Maintenance industries is preferred.
• A proven track record in customer relationship management and aftermarket sales is necessary.

Required Skills

• Spare Parts Sales
• Aftermarket Services
• Customer Service
• Key Account Management
• Commercial Negotiation
• CRM Systems
• ERP Applications
• Inventory & Parts Management
• Aftermarket Sales Processes
• Customer Service Excellence
• Aftermarket Business Development
• Technical Product Knowledge

Work Environment and Location

This is a full-time position based in the Makkah region, with potential responsibilities spanning Jeddah, Makkah, and Riyadh. The role operates within the Spare Parts Sales / Aftermarket Services department of Abunayyan Holding.