Join Hilton as an Executive Housekeeper!As an Executive Housekeeper, you will oversee all housekeeping operations at Doubletree by Hilton, ensuring an excellent guest and member experience. This role requires a keen focus on guest satisfaction while managing departmental targets and objectives.
Key Responsibilities:- Oversee all housekeeping and laundry operations.
- Evaluate guest satisfaction levels and monitor trends for continuous improvement.
- Operate within departmental budgets with effective stock and cost management.
- Set departmental targets, objectives, and work schedules.
- Regularly inspect all fixtures and fittings for compliance with standards.
- Ensure ongoing training and communicate effectively with all hotel areas.
- Manage performance issues in compliance with company policies.
- Recruit, manage, train, and develop housekeeping staff.
Qualifications:- Experience in housekeeping/laundry in the hotel or leisure sector at a managerial or supervisory level.
- Demonstrated success in managing a large team.
- High school certificate or equivalent.
- Strong commercial awareness and cost control abilities.
- Excellent leadership and communication skills.
- Flexibility to adapt to different work situations.
This role is integral to maintaining Hilton's commitment to exceptional guest service, fostering teamwork and collaboration across departments.
