It support technician Jobs in Jeddah

More than 2 It support technician Jobs in Jeddah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!

Jeddah

Category

Contract Type

Nationality

IT Support Technician

IT Support Technician

The Orbit

Join Al-Falak as an IT Support Specialist!
In this role, you will play a crucial part in managing and maintaining CX dashboards and analytics tools. You will ensure data integrity and real-time reporting for key CX metrics, providing technical support for SAP-related tasks within the CX scope.

Key Responsibilities:

Manage and maintain CX Dashboards and analytics tools.
Ensure data integrity and real-time reporting for key CX metrics.
Provide technical support for SAP-related tasks within the CX scope.
Support the team in leveraging cloud analytics and digital tools.
Liaise with IT and Data Management teams for system integration and improvements.

Required Skills:

Proficiency in managing and maintaining CX dashboards and analytics tools.
Strong ability to ensure data integrity and real-time reporting for key CX metrics.
Experience in providing technical support for SAP-related tasks within the CX scope.
Familiarity with cloud analytics and digital tools.
Excellent communication skills to liaise effectively with IT and Data Management teams.
Experience with cloud platforms and technical troubleshooting.
Strong command of SAP systems, data analytics, and BI tools.

Bachelor's degree in Computer Science or Information Technology.

0-1 years

Jeddah

IT Support Technician

IT Support Technician

Glorik International Company

4,500 - 5,000 / Month

dot

Requirements Analysis:

Understanding the administrative, financial, and logistical processes of the company.
Transforming these processes into digital functions within the system.

Back-End Programming using Laravel:

Developing databases (Modules for inventory, sales, accounting, human resources...).
Creating RESTful APIs to connect the front end with the data.
Setting up user permissions and roles.
Dealing with sensitive operations such as invoices, accounting entries, reports... etc.

Front-End Programming using VueJS:

Designing the system pages that users interact with (dashboard, input forms, tables, charts).
Improving user experience and performance speed.
Updating data in real-time using AJAX or WebSockets if necessary.

Testing and Quality Assurance:

Testing each module of the system (Modules).
Fixing bugs and ensuring the system is free of software issues.

Deployment and Maintenance:

Uploading updates to the server (Production Server).
Monitoring system performance and continuous maintenance.

Meetings and Coordination (If part of a team):

Attending Scrum meetings or periodic meetings to review progress.
Coordinating with accounting or management teams to ensure system alignment with operational reality.

2-5 years

As Safa, Jeddah