Operations Officer Jobs in Jeddah

About the Role
We are seeking a highly organized and detail-oriented Project Coordinator to support cross-functional project activities at Johnson Controls Arabia. This role is pivotal in ensuring effective coordination among Sales, Operations, Finance, and Supply Chain teams, enhancing overall project performance.

Key Responsibilities

• Coordination & Follow-up:
  • Coordinate project activities through Sales and Operations teams.
  • Prepare Purchase Requests and monitor project milestones.
  • Regularly follow up to track deliverables and updates.
  • Escalate delays or risks appropriately.
• Reporting & Data Management:
  • Collect and consolidate data, preparing weekly and monthly reports.
  • Maintain trackers and dashboards for project performance.
• Presentation & Documentation:
  • Develop high-quality PowerPoint presentations for management reviews.
  • Create clear summaries of project status.
  • Prepare meeting minutes and follow-up summaries.
• Process Support:
  • Assist in improving reporting and coordination workflows.
  • Ensure adherence to reporting timelines and formats.

Qualifications & Skills

• Bachelor’s degree in business administration, Finance, or related field.
• 2–5 years of experience in project coordination or similar roles.
• Strong proficiency in Microsoft Excel and PowerPoint.
• Knowledge of SAP and familiarity with reporting tools is a plus.

Join Nestlé as an Assistant Manager, Customs Clearance in Jeddah!
Looking for a dynamic opportunity? This role is crucial in managing end-to-end customs clearance and shipment coordination for one of the world's leading food and beverage companies.

Position Summary:
The Assistant Manager will oversee documentation control, broker management, authority follow-ups, and warehouse coordination. Your primary focus will be to ensure smooth import/export clearance, timely receipt of goods, and compliance with regulatory requirements.

Key Responsibilities:

• Monitor new shipments and manage shipment operations.
• Track and ensure timely arrival of goods.
• Coordinate with various teams and stakeholders for operational improvements.
• Document and track shipments, ensuring real-time updates to stakeholders.
• Engage with authorities to manage clearance issues and compliance.

Requirements:

• Minimum 2 years of experience in customs clearance or supply chain.
• Bachelor’s degree in Business or a related field.
• Excellent communication and stakeholder management skills.
• Proficiency in Excel; familiarity with SAP is a plus.

Join us in enhancing the quality of life! Apply today.

About the Role

Halwani Bros is looking for a Customer Service Specialist to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role aims to ensure a smooth order-to-cash process, focusing on accurate order processing, proactive customer communication, and effective coordination between customers and internal departments. The Customer Service Specialist will play a key role in achieving customer satisfaction and meeting the company's service level objectives by managing daily customer service operations.

Job Responsibilities

• Receive, verify, and accurately process customer orders within the system, ensuring all details such as item codes, prices, quantities, and customer order details are correct.
• Assist in maintaining and updating customer master data, including item configurations, pricing, and barcodes, to ensure consistency between customer systems and internal systems.
• Create and track outbound delivery processes based on confirmed customer orders and current stock availability.
• Serve as the primary point of contact for customers, responding to inquiries regarding order confirmation, delivery scheduling, and shipping updates.
• Proactively communicate with both customers and internal teams, including Sales, Logistics, and Planning, to facilitate a smooth and efficient order fulfillment process.
• Diligently follow up on any pending orders, delays, or discrepancies to ensure prompt and satisfactory resolution.
• Monitor daily order fulfillment and delivery performance, verifying adherence to agreed-upon schedules and service levels.
• Record all customer complaints, delivery rejections, and identified service gaps, escalating unresolved issues to the Customer Service Lead.
• Support the preparation of essential reports on service levels and order performance.
• Coordinate with the logistics department for delivery bookings, route scheduling, and meeting any special customer delivery requirements.
• Assist in resolving any system or documentation issues related to order processing.
• Contribute to continuous process improvement by identifying potential bottlenecks in operations or communication channels.

Qualifications and Requirements

• Bachelor's degree in Industrial Engineering, Business Administration, Supply Chain, or a closely related field.
• 2 to 5 years of experience in customer service, order processing, or logistics support, with a preference for experience in the Fast-Moving Consumer Goods (FMCG) sector.
• Familiarity with Enterprise Resource Planning (ERP) systems, with a preference for Microsoft Dynamics.
• Proficiency in Microsoft Office Suite.

Core Skills

• Customer Service
• Order Processing
• Logistics Support
• ERP Systems (Microsoft Dynamics preferred)
• Microsoft Office Suite
• Communication and Coordination Skills
• Time Management
• Attention to Detail
• Ability to multitask effectively in a fast-paced environment.

Job Details

Company: Halwani Bros

Job Type: Full-time

Location: Jeddah, Makkah, Saudi Arabia

Experience Required: 2-5 years

Join Nestlé as an HR Coordinator!
As the world's largest Food and Beverage Company, Nestlé offers an enriching career path driven by the purpose of enhancing the quality of life and contributing to a healthier future. In this position, you will play a critical role in supporting the General Manager (GM) and ensuring smooth administrative operations.

A Day in the Life:
- Manage assets, supplies, files and documents for the GM's office.
- Organize bookings and reservations for internal and external business visits, training, and meetings.
- Attend meetings as directed by the GM, assisting with minutes if required.
- Handle annual gifting for VIP stakeholders, coordinating sending and receiving of correspondence.
- Type official documents and letters in English as needed.
- Consolidate commercial reports and follow up with stakeholders.
- Liaison with official institutions and manage PR gifts and cards for VIP customers and bodies.
- Coordinate travel arrangements and manage T&E policy.

What Will Make You Successful:
- A university degree and 2-3 years of experience in administrative or support services.
Come and make an impact at Nestlé while growing both professionally and personally!

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Sales Coordinator to support its Sales & Marketing department. This contract position is based in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche. The role is full-time and suitable for individuals looking to start a career in sales and marketing within the luxury hospitality sector, with no prior supervisory experience required. As part of Marriott International, The Ritz-Carlton is committed to delivering exceptional experiences and upholding its service standards.

Key Responsibilities

• Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, faxing, and copying.
• Prepare sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
• Promote awareness of the brand image both internally and externally.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in sales software, including commissions, leads, and third-party data.
• Respond to guest inquiries regarding property facilities and services, such as hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating via phone and email to address questions and requests.
• Follow all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team goals and responding appropriately to concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

Required Skills

• Sales
• Marketing
• Customer Service
• Communication
• Teamwork

Work Environment and Details

This is a contract, full-time position located in Jeddah, Makkah, Saudi Arabia. The role is not remote. The position is classified as Non-Management. No specific licenses or certifications are required for this role.

About the Role

Alkayan United is seeking a technically proficient individual to join their team in Jeddah, Makkah Province, Saudi Arabia. This full-time position focuses on managing and optimizing our IT infrastructure, with a particular emphasis on Customer Relationship Management (CRM) systems and core technical frameworks. The role is designed for individuals with 0-1 years of experience, offering an excellent opportunity for hands-on skill development in a supportive environment.

Job Responsibilities

• Manage and monitor CRM systems and support the technical environment.
• Ensure system continuity and stability, providing ongoing support.
• Manage the company's email system and internal networks.
• Implement system integration tasks and develop APIs.
• Develop and customize systems to meet business needs.
• Provide technical support for hardware and software, and maintain systems.
• Manage the hardware lifecycle and set up the work environment.
• Analyze technical issues and propose effective and applicable solutions.
• Apply best technical practices to improve efficiency and stability.

Required Qualifications and Experience

• Experience in managing CRM systems and technical support, or web support.
• Understanding of email systems and core network infrastructure.
• Familiarity with system development and integration via APIs and external integrations.
• Experience in providing technical support and system management.
• Strong problem-solving skills and the ability to effectively and practically address technical issues.

Core Skills

• CRM Management
• Technical Support
• System Infrastructure
• Email System
• Networking
• Integration
• APIs
• System Development
• Problem Solving

Job Details

Company: Alkayan United

Location: Jeddah, Makkah Province, Saudi Arabia

Job Type: Full-time

Required Experience: 0-1 years

Join Travel Gate Group as an HR Specialist!
We are seeking a dedicated HR Specialist to manage and organize all aspects of HR operations, including payroll and personnel matters, to ensure effective and accurate implementation of HR policies, achieving the highest levels of employee satisfaction.

Main Responsibilities:

• Ensure compliance with internal policies, procedures, and Saudi regulations.
• Collect and organize hiring documentation for new employees.
• Prepare job offers and contract drafts for selected candidates.
• Participate in the new employee orientation program, providing essential information about contracts and regulations.
• Maintain and update employee files, ensuring all employment documents are organized.
• Update information on government platforms (like Mudad, Muqeem, social insurance).
• Monitor the renewal dates for work permits and collect necessary documents timely.
• Manage employee relations and respond to basic inquiries about medical and financial benefits.
• Initial communication with medical insurance providers and assist employees with their queries.
• Ensure the accuracy of data added to the HR systems.
• Review and assist in preparing monthly payroll and benefits data.
• Document disciplinary procedures and maintain official records.
• Participate in updating internal regulations to comply with labor laws.

Qualifications:
Bachelor's degree in Business Administration or related field.

Experience and Skills:

• 2 to 5 years of experience in managing HR operations and personnel matters.
• Preferred experience in tourism and travel companies.
• Excellent knowledge of Saudi labor laws.
• Proficiency in MS Office.
• Strong organizational and time management skills.
• Experience in recruitment, selection, training, compensation, and benefits.
• Ability to build and maintain relationships with employees.
• Advanced English language skills.

About the Role

Fakeeh Care Group is seeking a motivated and detail-oriented IT Infrastructure Administrator to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is designed for an individual looking to build a career in IT infrastructure management within a leading healthcare organization.

The IT Infrastructure Administrator will be instrumental in designing, deploying, and managing the group's server, storage, virtualization, and network environments. The role ensures optimal performance, availability, and security across both on-premises and cloud infrastructures.

Key Responsibilities

• Design, deploy, and manage server, storage, virtualization, and network environments, including on-premises and cloud solutions.
• Continuously monitor system performance, capacity, and availability to ensure maximum uptime and operational efficiency.
• Implement and maintain infrastructure automation, configuration management, and monitoring solutions.
• Administer and manage virtualization platforms such as VMware, Hyper-V, or equivalent technologies.
• Deploy and manage workloads in cloud platforms including Azure, AWS, and GCP, focusing on cost efficiency and security.
• Configure and troubleshoot Local Area Networks (LANs), Wide Area Networks (WANs), firewalls, load balancers, Virtual Private Networks (VPNs), and routing protocols.
• Collaborate with security teams to implement and enforce best practices, including system patching, access control, and compliance adherence.
• Implement and manage backup solutions, replication strategies, and disaster recovery procedures to ensure business continuity.
• Actively participate in business continuity planning and disaster recovery exercises.
• Work with application, database administration (DBA), and support teams to deliver reliable IT services.
• Maintain detailed and up-to-date infrastructure documentation, Standard Operating Procedures (SOPs), and architecture diagrams.
• Perform other assigned duties within the scope of the job description.

Qualifications and Requirements

• Proficiency in managing Windows and Linux servers, Active Directory, and virtualization platforms such as VMware or Hyper-V.
• A strong understanding of networking concepts, including VLANs, firewalls, VPNs, and load balancing.
• Demonstrated skill in managing storage, backup, and disaster recovery solutions.
• Experience with monitoring tools and automation technologies like PowerShell, Bash, or Ansible.
• Excellent problem-solving and troubleshooting skills with a focus on maintaining high availability and security.
• Effective communication and teamwork abilities, with the capacity to thrive in fast-paced environments.
• A Bachelor's degree in Information Technology, Computer Science, or a related field.
• Excellent command of oral and written English; proficiency in Arabic is preferred.

Technical Skills

• Server Administration (Windows/Linux)
• Active Directory Management
• Virtualization Platforms (VMware, Hyper-V)
• Networking Concepts (VLANs, Firewalls, VPNs, Load Balancing)
• Storage Solutions
• Backup and Disaster Recovery Solutions
• Business Continuity Planning
• Monitoring Tools
• Automation (PowerShell, Bash, Ansible)

Role Context

This is a full-time position for an IT Infrastructure Administrator at Fakeeh Care Group, located in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience in IT Infrastructure or a related field. Preferred certifications include Microsoft Certified: Azure Administrator Associate, VMware Certified Professional (VCP-DCV), Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network+, CompTIA Security+, and AWS Certified Solutions Architect – Associate.

Join the Islamic Development Bank as a Technical Support Officer in Onboarding.
As a key member of the Human Resources Management Department, you will enhance and improve onboarding processes for new employees within the organization, ensuring a seamless experience across our Headquarters and 11 Regional Hubs.

Key Responsibilities:

• Enhance onboarding processes and ensure a smooth experience for new joiners.
• Plan and coordinate all onboarding activities for virtual and onsite employees.
• Design remote onboarding programs and facilitate digital training.
• Guide new employees on HR systems, organizational policies, and remote work protocols.
• Collaborate with IT to provide necessary equipment and access for new hires.
• Manage completion of onboarding documentation and mandatory training.
• Be the primary HR point of contact addressing employee inquiries.
• Maintain and update employee personnel files and the IsDB Employee Handbook.
• Process employment documentation and coordinate pre-employment verifications.
• Support HR functions and projects to ensure efficient operations.

Qualifications:

• Bachelor’s degree in HR, Business Administration, Management, or related field.
• 3-5 years of experience in HR operations or onboarding.
• Professional HR certification is a plus.
• Fluent in English.

Skills Required:

• Strong coordination and organizational skills.
• Excellent communication and customer service skills.
• Experience with onboarding programs and HR information systems.
• Knowledge of employment documentation and stakeholder management.

Application Process:
Interested candidates should submit their resume/CV along with a copy of their passport and academic certificates.
The Islamic Development Bank does not request any payment from applicants at any stage of the recruitment process.

About the Role

Al-Ahli Club Company is seeking a dedicated Stadium Merchandising Senior Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This role is central to delivering a high-quality fan shopping experience within stadium premises during matchdays and events. The Senior Specialist will be responsible for executing retail and merchandising activities, driving sales, maintaining operational readiness, upholding visual merchandising standards, and ensuring coordination between retail, operations, and event teams. The position also supports the broader merchandising function by ensuring product availability, effective assortment execution, and accurate product information throughout the season.

Key Responsibilities

• Prepare stadium retail areas, including pop-ups, kiosks, and booth selling points, for optimal fan engagement.
• Coordinate product allocation with the Retail Manager and Planning team to ensure the right products are available at the right locations.
• Ensure the correct product assortment is strategically placed in various zones, such as family zones, VIP areas, and general stands, to cater to diverse fan needs.
• Validate pricing, signage, and Point of Sale (POS) readiness to ensure a smooth and efficient transaction process.
• Support the implementation of visual merchandising strategies aligned with specific campaigns and match themes to enhance the retail environment.
• Oversee sales activities across all stadium retail touchpoints on matchdays, ensuring a high level of customer service and operational efficiency.
• Ensure continuous stock replenishment and availability across all retail locations to prevent stockouts and maximize sales opportunities.
• Manage customer queues, service flow, and the overall customer experience to ensure satisfaction and encourage repeat business.
• Supervise temporary staff, ensuring their productivity and adherence to company standards during events.
• Address customer inquiries and resolve any on-site issues promptly and effectively to maintain a positive fan experience.
• Track real-time sales performance and identify immediate opportunities for improvement or additional sales.
• Consolidate sales data and operational feedback post-match to inform future strategies and improvements.
• Identify best-selling products and potential stock gaps based on sales performance and fan demand.
• Provide actionable recommendations for future matches, including assortment adjustments and operational enhancements.
• Support the merchandising team by providing valuable product feedback to refine future assortments and product development.
• Contribute to the accuracy of the line plan and ensure timely updates of product data within relevant systems.
• Support planning and merchandising teams with insights that impact future buy quantities and Open-to-Buy (OTB) decisions.

Qualifications and Requirements

• Bachelor's degree in Business, Retail Management, Sports Management, or a related field.
• 3 to 5 years of experience in retail operations, stadium/event operations, or store management.
• Experience in sports, events, or high-footfall retail environments is highly preferred.
• Proficiency in both English and Arabic, encompassing written and spoken communication.

Required Skills

• Strong operational execution capabilities to manage complex retail environments.
• Excellent communication and coordination skills to effectively liaise with various teams and stakeholders.
• Ability to perform effectively under pressure in fast-paced, dynamic environments.
• A strong customer service orientation focused on delivering exceptional fan experiences.
• Basic understanding of merchandising principles and their application in a retail setting.
• Flexibility to work evenings, weekends, and matchdays as required by the event schedule.
• Keen product sensitivity and an understanding of consumer preferences.

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires flexibility to work evenings, weekends, and matchdays as dictated by the event schedule. The position is with Al-Ahli Club Company.