Digital Marketing Manager (مدير تسويق رقمي استراتيجي)

About OCTA FOOD:

OCTA FOOD is a leading company in the health meals sector, believing strongly in the power of digital transformation and striving to expand our market presence through innovative marketing strategies. We offer a vibrant work environment and unlimited growth opportunities.

Job Summary:

We are looking for a Digital Marketing Manager with deep strategic and operational experience to lead and manage all our digital marketing efforts. The candidate will be responsible for defining and implementing comprehensive digital marketing strategies aimed at driving revenue growth, building brand awareness, and improving return on investment (ROI).

Main Responsibilities (Scope of Work):

1. Strategy Development and Planning: Build, develop, and implement a comprehensive digital marketing strategy that aligns with overall business objectives.

2. Integrated Channel Management: Directly oversee all digital marketing channels (SEO, SEM/PPC, Social Media Marketing, Email Marketing, Content Strategy, Affiliates, Analytics).

3. Budget and Paid Advertising Management: Plan and manage budgets for paid advertising campaigns on platforms such as Google Ads, Meta (Facebook/Instagram), LinkedIn, etc., to ensure maximum return on investment.

4. SEO and Content Optimization: Lead SEO strategies and develop high-quality, conversion-optimized digital content.

5. Data Analysis and Decision Making: Use analytical tools (like Google Analytics) to analyze campaign performance, provide periodic reports, and extract actionable insights to improve performance.

6. Team Leadership: Guide and train the internal digital marketing team, managing relationships with external agencies.

7. User Journey Development: Work with the product/sales team to improve the digital user experience and conversion rates (CRO).

Required Qualifications and Experience:

• Experience: A minimum of (6) years of practical experience in digital marketing, including at least (3) years in a leadership or supervisory role.

• Educational Qualifications: Bachelor's degree in Marketing, Business Administration, or a related field.

• Comprehensive Skills:

  • Strategic mastery of all core digital marketing channels (SEO, SEM, SMM).

  • Deep experience in managing large advertising budgets and achieving positive ROI.

  • High analytical skills and the ability to interpret complex data into actionable plans.

  • Proficiency in using digital analytics tools such as Google Analytics 4 and Google Tag Manager.

  • Excellent leadership and management skills with a proven track record of building high-performing digital marketing teams.

What We Offer You:

• A highly competitive salary and benefits package reflecting the required experience.

• An opportunity to lead the marketing department and directly contribute to the company's growth.

• A supportive work environment for innovation and continuous development.

Are you ready to lead our company's digital growth?

Telesales Specialist (أخصائي التسويق الهاتفي)

[Octa Food] is looking for a new star!

At Octa Food, a healthy meal company, we are looking for a dynamic and enthusiastic Telesales Specialist to join our sales team in Jeddah.

If you possess these essential skills, you are the ideal candidate:

Key Required Skills:

1. Persuasion and Sales Skills: Proven ability to convert potential customers into actual sales over the phone.

2. Effective Oral Communication: Fluency and clarity in expression, with a professional and engaging tone of voice.

3. Active Listening: Ability to understand the customer's real needs and objections with high focus.

4. Objection Management: Skillful in handling customer challenges and providing convincing solutions.

5. CRM Proficiency and Documentation: Ability to accurately record and update customer data and interactions in the Customer Relationship Management (CRM) system.

6. Goal-Oriented Focus: Strong commitment to achieving and exceeding set sales targets.

Core Responsibilities:

• Make phone calls to promote our products/services.

• Follow up on sales leads and initial qualification of opportunities.

• Provide accurate and detailed reports on daily sales activity.

Job Requirements:

• Experience of no less than 2 to 3 years in telesales or sales field.

• Good level of English language proficiency.

Warehouse Supervisor (نظام شفتات)

1. Job Summary

The Warehouse Supervisor is responsible for the complete supervision of daily warehouse operations, including receiving, storing, and issuing inventory, and managing a team working on the shift system. The supervisor ensures operational efficiency, inventory accuracy, compliance with safety and quality standards, and facilitates smooth communication and transition of work between different shifts.

2. Key Responsibilities

A. Operations Management and Shift Supervision:

• Direct supervision of all warehouse activities including receiving, storage, inventory, packing, and loading/unloading.

• Assigning tasks and prioritizing work for the shift team to ensure daily goals are met.

• Ensuring effective coordination and communication between the current shift and the next shift to ensure smooth and accurate handover of tasks and information.

• Monitoring employee performance during the shift and providing necessary training and support.

• Preparing end-of-shift reports summarizing achievements and any outstanding issues that need to be followed up.

B. Inventory Management and Accuracy:

• Supervising periodic and surprise inventory counts to ensure inventory records match with the system (WMS/ERP).

• Identifying and managing obsolete or damaged inventory and taking appropriate actions according to established policies.

• Ensuring proper and organized storage of goods according to safety and storage requirements.

C. Safety and Quality:

• Ensuring all shift employees adhere to occupational health and safety regulations and procedures.

• Maintaining cleanliness and organization of the warehouse and shipping/receiving areas.

• Supervising the maintenance of equipment and devices used during the shift (such as forklifts).

D. People Management and Development:

• Scheduling employee shifts and covering operational needs.

• Evaluating shift employees' performance and providing constructive feedback.

• Identifying training needs and providing necessary training for new and existing employees.

3. Requirements and Qualifications

• Educational Qualifications: Bachelor's degree or diploma in Business Administration, Supply Chain, or a related field.

• Experience: Minimum of [2 to 5] years of warehouse management experience, including at least one year in a supervisory role, preferably in a shift-based work environment.

• Technical Knowledge: Proficient in using Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems.

• Skills:

  • Excellent leadership and supervisory skills.

  • Proven ability to manage teams in a fast-paced and multi-shift environment.

  • Strong problem-solving and decision-making skills under pressure.

  • Proficient written and verbal communication skills.

4. Special Working Conditions

• Willingness to work on a rotating shift system, including night shifts and weekends as needed.

• Ability to handle work pressures and manage changing priorities between shifts.