Waiter Jobs for Fresh Graduates in Jeddah

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated F&B Service Expert (Local) to join their team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is focused on creating memorable and unique guest experiences, going beyond simply serving food and drinks. As a Guest Service Expert, you will be instrumental in delivering a wide range of services to ensure guests thoroughly enjoy their dining experience. This role is an opportunity to be part of a globally recognized luxury hospitality brand that prides itself on delivering excellence and setting the standard for rare and special luxury service.

At The Ritz-Carlton, the "Gold Standards" form the foundation of daily operations, guiding the team to achieve excellence. You will learn and exemplify these standards, including the Employee Promise, Credo, and Service Values. Joining The Ritz-Carlton means becoming part of a portfolio of brands within Marriott International, offering a chance to do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Key Responsibilities

• Taking initiative to deliver a wide range of services to ensure guests enjoy their meals.
• Setting tables to prepare for guest service.
• Communicating effectively with the kitchen staff regarding orders and guest needs.
• Interacting with guests in a professional and engaging manner.
• Serving guests with food and beverages.
• Cleaning work areas and maintaining supplies to ensure a hygienic environment.
• Ensuring all transactions feel like a seamless part of the guest experience.
• Upholding quality standards in all aspects of service.
• Maintaining a professional uniform, personal appearance, and communication style.
• Creating a safe workplace for all associates and guests.
• Following all company policies and procedures.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• At least 1 year of related work experience is preferred.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Guest Service
• Communication
• Teamwork
• Problem-solving

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is not remote. The specific location is Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493, within the Makkah region.

Marriott International is committed to being an equal opportunity employer. They value and celebrate the unique backgrounds of associates and foster an environment of inclusion, recognizing that diversity is a strength. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

FedEx is seeking dedicated Saudi National candidates to join our team as Customer Care Representatives - Associate. This full-time role is based in Jeddah and Makkah, Saudi Arabia. The position is integral to ensuring customer satisfaction by managing various aspects of customer interaction and operational processes. You will be responsible for accurately completing defined processes and procedures in compliance with internal and external standards. While identifying anomalies, you will apply judgment based on established rules and procedures for resolution. For more complex issues, you will have the opportunity to escalate to senior team members.

FedEx operates under a People-Service-Profit (P-S-P) philosophy, emphasizing that taking care of our people leads to exceptional service for our customers, which in turn drives profitability. This philosophy fosters a work environment that encourages innovation, values contributions, and supports the well-being of our team members. Our unique culture, built since the early 1970s, is a cornerstone of our success and a key differentiator in the global marketplace.

Key Responsibilities

• Manage customer support inquiries and provide assistance.
• Oversee hub operations to ensure smooth service delivery.
• Facilitate account creation for new and existing customers.
• Onboard customers through basic process guidance.
• Handle bookings and ensure accurate record-keeping.
• Respond to customer inquiries and provide necessary information.
• Provide quotes for services as required.
• Address and manage customer complaints effectively.
• Resolve customer issues in a timely and satisfactory manner.
• Manage customer cases from initiation to resolution.
• Implement service recovery strategies to enhance customer experience.
• Engage in pro-active prevention of potential customer issues.
• Process and manage customer claims.
• Handle escalated customer issues with professionalism and efficiency.
• Respond to ad-hoc enquiries as they arise.
• Perform basic complaint handling and issue resolution.

Qualifications and Requirements

• Must be a Saudi National.
• 0-1 years of experience required. Prior customer service experience is preferred.

Required Skills

• Customer Support
• Hub Operations
• Account Creation
• Basic Process Onboarding
• Bookings
• Inquiry Management
• Providing Quotes
• Complaint Handling
• Issue Resolution
• Case Management
• Service Recovery
• Pro-active Prevention
• Claims Handling
• Escalated Issue Resolution
• Ad-hoc Enquiries Management
• Interpersonal Skills
• Written & Verbal Communication Skills
• Team Working Skills
• Microsoft Office & PC Skills
• Problem Solving Skills

Work Environment and Details

This is a full-time position. The role is located in Jeddah and Makkah, Saudi Arabia. Candidates must be Saudi Nationals. The required experience is 0-1 year, with prior customer service experience being preferred.

About the Role

Ghithaa is seeking a dedicated Customer Service Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is designed for individuals committed to delivering high-quality customer experiences and resolving issues effectively. The ideal candidate will manage customer interactions across various communication channels, ensuring adherence to company procedures and service standards.

Key Responsibilities

• Handle customer inquiries and provide support via phone, live chat, direct messages, and social media platforms.
• Respond promptly and professionally to all customer requests, maintaining a consistent and high-quality experience across all channels.
• Manage and resolve customer complaints with patience and empathy.
• De-escalate challenging customer interactions and provide solutions aligned with company policies.
• Adhere strictly to customer service playbooks, quality guidelines, and standard operating procedures (SOPs).
• Ensure all communications align with the company's tone, policies, and service standards.
• Maintain consistency in communication style and case handling.
• Accurately categorize and log all customer interactions, maintaining records of conversations, issues, and resolutions.
• Escalate complex cases to appropriate teams following defined workflows.
• Meet defined Key Performance Indicators (KPIs), including response time, resolution time, and customer satisfaction metrics.
• Continuously improve performance based on feedback and quality reviews.

Qualifications and Requirements

• Minimum of 1 year of experience in Customer Service or Customer Support roles.
• Fluent in English, both spoken and written.
• Strong communication and interpersonal skills for effective customer engagement.
• High emotional intelligence and the ability to handle difficult customers with patience and understanding.
• A problem-solving mindset with a focus on achieving customer satisfaction.
• Proven ability to multitask and manage multiple conversations and inquiries simultaneously across different channels.

Required Skills and Tools

• Customer Service and Customer Support expertise.
• Effective Communication and Interpersonal Skills.
• High Emotional Intelligence.
• Problem-solving capabilities.
• Multitasking proficiency.
• Proficiency in CRM systems, ticketing tools, or customer support platforms.
• Experience managing conversations across phone, live chat, and social media platforms.
• Familiarity with tracking tools such as Google Sheets or internal dashboards.
• Ability to follow structured workflows and documentation systems, including playbooks, SOPs, and knowledge bases.

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 year of experience in customer service or support functions.

About the Role

FedEx is looking for committed, customer-focused Saudi nationals to join their team as Customer Care Representatives - Assistants. This full-time opportunity is available in Jeddah and Makkah, offering a career path for individuals with 0 to 1 year of experience in a leading global logistics company. The incumbent will be responsible for accurately completing specified operations and procedures, ensuring compliance with internal and external standards, and identifying and addressing any deviations.

FedEx is committed to a people-first philosophy, fostering a diverse, equitable, and inclusive work environment that provides fair treatment and growth opportunities for all. We strive to deliver an exceptional customer experience through an outstanding team.

Key Tasks and Responsibilities

• Handle customer inquiries and provide necessary information.
• Manage customer bookings and process account creations.
• Perform basic onboarding processes for new customers.
• Provide quotations to customers.
• Process and resolve customer complaints and issues.
• Effectively manage customer cases.
• Implement service recovery strategies to ensure customer satisfaction.
• Participate in proactive prevention of potential issues.
• Process and manage customer claims.
• Escalate complex issues to senior team members for resolution when necessary.
• Handle incidental customer inquiries.
• Perform basic complaint processing and issue resolution.
• Support Hub Operations as needed.

Qualifications and Requirements

• Must be a Saudi national.
• 0-1 year of experience in a customer-facing role is preferred.
• Candidates with prior customer service experience will be given preference.

Core Skills

• Customer Support.
• Hub Operations.
• Account Creation.
• Basic Operations Onboarding.
• Booking Management.
• Handling Inquiries (Incidental).
• Quotation Provision.
• Complaint Processing (Basic and General).
• Problem Solving (Basic and General).
• Case Management.
• Service Recovery.
• Proactive Prevention.
• Claims Processing.
• Escalated Issue Resolution.
• Interpersonal Skills.
• Written and Verbal Communication Skills.
• Teamwork Skills.
• Microsoft Office and Computer Proficiency.
• Problem-Solving Skills.

Job and Location Details

This is a full-time position, requiring presence in Jeddah and Makkah, Saudi Arabia. The experience required for this role is set between 0 to 1 year.

About the Role

Godiva Chocolatier announces its need to hire a committed and customer-service-oriented Sales Assistant to join its team in Jeddah and Riyadh. The Sales Assistant will effectively contribute to creating a welcoming and distinguished experience for guests, while maintaining Godiva's distinguished reputation by providing exceptional service, preparing high-quality beverages, and assisting in food presentation. This role is an excellent opportunity for individuals passionate about customer service and luxury chocolates.

Key Tasks and Responsibilities

• Prepare and serve a variety of coffee and tea beverages with meticulous attention to quality and presentation.
• Receive and process customer orders accurately and efficiently.
• Provide informed menu recommendations and answer customer inquiries regarding food and beverages.
• Maintain a high level of cleanliness and organization within the workspace and dining areas.
• Handle cash and credit card transactions accurately, ensuring the correctness of all payments.
• Collaborate effectively with team members to ensure smooth operations, especially during peak hours.
• Assist in preparing and cleaning the dining area, including restocking necessary supplies.

Qualifications and Experience

• Previous experience in a Sales Assistant, Barista, or Waiter role is preferred.
• Proven ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
• Flexibility to work various shifts, including weekends and holidays, as per operational needs.

Required Skills

• Exceptional customer service skills, characterized by friendliness and positivity.
• Strong communication and interpersonal skills for effective interaction with guests and the team.
• Proficiency in beverage preparation and food presentation.
• Ability to handle cash transactions and process payments.
• Strong commitment to teamwork and collaboration.

Job Details

Company: Godiva Chocolatier

Job Type: Full-time

Experience Required: 0-1 year

Locations: Jeddah, Makkah Al-Mukarramah, Riyadh, Saudi Arabia.

If you are looking to join our team and contribute to providing an exceptional guest experience, we encourage you to apply.

About the Role

Alkayan United is looking for individuals to join its team and contribute to providing excellent customer service and organizing work. This role is within the Azizia Mall project in Jeddah, on Sabeen Road. We are looking for people with the ability to interact with customers, organize appointments, and effectively manage their visits, ensuring a positive experience for all visitors.

Key Tasks and Responsibilities

• Receive customers and visitors in a professional and friendly manner.
• Organize appointments and manage customer visit schedules with the sales team.
• Answer phone calls and transfer them to the relevant departments.
• Record customer and employee data in the system.
• Maintain the cleanliness and orderliness of the reception area.
• Encourage activities and interactions within the center.

Qualifications and Requirements

• High school diploma as a minimum; a diploma or university degree in management or marketing is preferred.
• Previous experience in customer reception or customer service is preferred, especially in the real estate sector.
• Proficiency in computer use and Microsoft Office programs.
• A good understanding of the real estate sector is an added advantage.

Essential Skills

• Excellent communication skills and an engaging presence.
• Strong customer service ability.
• Effective sales support skills.
• Proficiency in record keeping.
• Skill in handling phone calls.
• Ability to maintain order and tidiness.
• Excellent active listening skills.
• Enthusiasm and a positive attitude.
• Strong computer skills, including proficiency in Microsoft Office.
• Adaptability and ability to work under pressure.

Work Environment and Location

The workplace is located in Jeddah, Makkah Al-Mukarramah, Kingdom of Saudi Arabia, within the Azizia Mall project. The nature of the work is full-time.

About the Role

Narcissus Hotel and Residence in Jeddah is seeking a dedicated Food Server to join its team. This full-time, on-site position is integral to delivering the brand's promise of authentic Arabian heritage combined with refined, modern service standards. The Food Server will be responsible for providing attentive and professional service across the hotel's dining venues, ensuring a memorable guest experience that aligns with Saudi Arabia's growing tourism ambitions. As a Food Server, you will be the face of our dining experience, interacting directly with guests and contributing to the elegant atmosphere that Narcissus Hotels & Resorts is known for. This role requires a commitment to service excellence, attention to detail, and a proactive approach to guest satisfaction.

Key Responsibilities

• Greet guests warmly upon arrival at dining venues.
• Present menus to guests and provide detailed descriptions of food and beverage offerings.
• Take guest orders accurately and efficiently.
• Serve food and beverages to guests in a timely and courteous manner.
• Set up dining tables with appropriate tableware and accompaniments.
• Clear tables promptly after guests have finished their meals.
• Maintain the cleanliness and organization of the dining area.
• Coordinate effectively with kitchen staff to ensure orders are prepared correctly and delivered promptly.
• Respond to guest inquiries and provide information about menu items and hotel services.
• Accommodate special guest requests whenever possible.
• Resolve basic guest service issues or escalate them to the appropriate management when necessary.
• Adhere strictly to all food safety and hygiene standards.
• Follow established hotel service procedures and standards.
• Support colleagues during peak service periods and special events to ensure seamless operations.

Qualifications and Requirements

• Strong guest-facing skills, including excellent Customer Service and Communication abilities.
• Ability to interact professionally and respectfully with a diverse range of guests and team members.
• Knowledge of Food & Beverage offerings and Food Service operations.
• Familiarity with serving standards and basic food handling and hygiene practices.
• A basic understanding of cooking or kitchen operations to facilitate effective communication with culinary teams and accurate menu descriptions.
• Previous experience in hospitality, restaurants, or hotels is preferred, particularly in luxury or high-end service environments.
• Ability to work flexible hours, including weekends, holidays, and various shifts.
• Capacity to stand and move for extended periods throughout the workday.
• A keen Attention to Detail, demonstrating reliability and a commitment to high-quality service.
• A team-oriented mindset, willing to collaborate with colleagues to achieve service goals.
• Basic English communication skills are essential.
• Saudi Nationality only.
• Fresh graduates are preferred for this role.

Required Skills

• Customer Service
• Communication
• Food & Beverage Knowledge
• Food Service Operations
• Food Handling
• Hygiene Practices
• Kitchen Operations Understanding
• Attention to Detail
• Reliability
• Teamwork

Work Environment and Details

This is a full-time, on-site position based at the Narcissus Hotel and Residence in Jeddah, Makkah, Saudi Arabia. The role requires the ability to work flexible hours, including weekends, holidays, and various shifts, and involves standing and moving for extended periods throughout the workday. Experience of 0-1 year is preferred, with fresh graduates being ideal candidates.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking an F&B Service Expert (Dry) to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position focuses on contributing to memorable guest experiences by delivering a wide range of services within the food and beverage department. The role is integral to ensuring guests thoroughly enjoy their dining experience and that every transaction is a positive part of their overall visit.

The company is committed to fostering a safe workplace, adhering to policies and procedures, upholding stringent quality standards, and maintaining professional presentation and communication. This position requires individuals who are proactive, possess a strong work ethic, and are dedicated to delivering exceptional service as part of a renowned global hospitality brand.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meals and overall dining experience.
• Initiate and execute tasks to enhance the guest experience in food and beverage service.
• Set tables and prepare dining areas for service.
• Communicate effectively with kitchen staff to ensure smooth service flow.
• Interact with guests, take orders, and serve food and beverages.
• Maintain cleanliness of work areas, equipment, and supplies.
• Ensure all guest interactions are professional and contribute positively to their experience.
• Uphold the company's high standards of quality in all aspects of service.
• Maintain a professional uniform and personal appearance.
• Ensure professional communication with guests and colleagues.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience is preferred.
• No supervisory experience is required for this role.
• No specific licenses or certifications are required.
• Must be able to stand, sit, or walk for extended periods.
• Must be able to move over sloping, uneven, or slippery surfaces.
• Must be able to read and visually verify information, including menus.
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and 50 pounds with assistance.
• Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Exceptional Guest Service skills.
• Proficiency in Food and Beverage Service.
• Strong Communication abilities.
• Effective Teamwork and collaboration.
• Aptitude for Problem-solving.

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Makkah, Saudi Arabia. The role is not remote. The specific location is Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493.

Marriott International is an equal opportunity employer committed to creating an inclusive environment. The company is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Longevity Wellness Hub is a pioneering establishment focused on enhancing human well-being and promoting graceful aging. We integrate quantum frequency scanning, advanced fitness protocols, and biohacking technologies to offer guests personalized experiences that optimize physical, mental, and emotional health. The hub also serves as a community space for wellness-focused events. We are seeking a dedicated and personable Front House team member to join our full-time, on-site team in Jeddah. This role is crucial as you will be the primary point of contact for our guests, ensuring their experience from arrival is welcoming, professional, and seamless.

Key Responsibilities

• Serve as the initial point of contact for all guests, extending a warm and professional greeting.
• Efficiently manage guest check-in and check-out procedures.
• Maintain a consistently welcoming and professional atmosphere within the reception area.
• Respond to guest inquiries accurately and courteously, whether in person, via telephone, or through online channels.
• Schedule and confirm appointments for various wellness services and sessions.
• Provide clear and comprehensive information regarding services, membership options, and upcoming events.
• Coordinate effectively with wellness practitioners and operations staff to ensure smooth service delivery.
• Ensure the reception area is always clean, organized, and presentable.
• Handle payment transactions accurately and manage basic administrative tasks.
• Facilitate the smooth flow of guests through their scheduled sessions and activities.
• Actively promote upcoming programs and community events to guests.
• Gather guest feedback to contribute to service improvement initiatives.
• Assist with various front-of-house operational needs as they arise.
• Develop a thorough understanding of all services offered to effectively assist clients.

Qualifications and Requirements

• Demonstrated strong interpersonal skills and communication abilities to build rapport and create a welcoming environment for diverse guests.
• Excellent verbal and written communication skills for handling inquiries, explaining services, and supporting professional correspondence.
• Proven customer service experience, with an emphasis on hospitality, problem-solving, and maintaining a high standard of guest care.
• Comfort and confidence in presenting information and explaining offerings, memberships, or wellness programs in an engaging manner.
• Previous experience in a front desk, reception, or hospitality role, preferably within the wellness, fitness, spa, or healthcare sectors.
• Proficiency in using scheduling systems, basic office software, and payment processing tools.
• A high level of professionalism, reliability, and meticulous attention to detail.
• Ability to effectively manage multiple tasks simultaneously in a dynamic environment.
• Fluency in English is essential.
• Arabic language skills are highly beneficial for effectively serving our local guest base.
• Willingness and ability to work on-site in Jeddah.
• Flexibility to work varied hours, including evenings and weekends, as required by operational needs.

Required Skills

• Interpersonal Skills
• Interpersonal Communication
• Verbal Communication
• Written Communication
• Customer Service
• Hospitality
• Problem Solving
• Guest Care
• Presentations
• Scheduling Systems
• Basic Office Software Proficiency
• Payment Processing Tools
• Attention to Detail
• Task Management

Work Environment and Details

This is a full-time, on-site position based in Jeddah. The role requires flexibility to work varied hours, including evenings and weekends, to meet operational needs. Longevity Wellness Hub is located within the Makkah region.

About the Role

Amazon is seeking a Delivery Station Liaison (DSL) to join its team in Jeddah and Makkah, Saudi Arabia. The DSL is responsible for resolving delivery issues at the station level to ensure customer satisfaction. This role contributes to improving logistics operations and customer order fulfillment, directly impacting the customer experience.

Role Context

The Delivery Station Liaison operates within Amazon's last-mile delivery operations, based at a logistics warehouse. This position serves as the primary point of contact within the station to communicate directly with customers regarding their deliveries, addressing and resolving challenges to ensure orders reach their destination as promised.

Key Responsibilities

• Communicate directly with customers via telephone to address delivery-related concerns, demonstrating empathy and building trust.
• Conduct investigations with customers to remove delivery barriers and provide accurate delivery expectations.
• Maintain attention to detail in managing cases and issues.
• Proactively identify and implement solutions to problems with minimal guidance.
• Establish and foster collaborative working relationships with internal workgroups through face-to-face interactions and virtual correspondence.
• Communicate operational barriers and contribute to solution development with senior leadership.
• Navigate and utilize multiple online platforms and technology systems in a fast-paced environment.
• Manage workload effectively within restricted timeframes to ensure timely resolution of delivery issues.
• Action parcels that have failed delivery by receiving correspondence from Customer Service or Delivery Service Partners (DSPs).
• Reach out to customers to provide updates on failed or potentially failed deliveries.
• Work with customers and DSPs to find solutions for same-day delivery or successful delivery on the next attempt.

Qualifications and Requirements

• Experience in prioritizing and handling multiple assignments simultaneously while meeting deadlines.
• Experience working in fast-paced, high-tech environments and managing workload effectively, even during stressful situations.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
• Fluency in speaking, writing, and reading English, with the ability to take direction in English.
• Fluency in speaking, writing, and reading Arabic.
• Advanced and adaptable interpersonal communication skills.
• Familiarity and IT proficiency with multiple web browsers, database searching tools, and instant messenger applications.
• Effective communication skills and the ability to build lasting professional relationships.
• Experience building strategic relationships with stakeholders, including communicating and collaborating across different teams and functions.
• Experience in an operational environment such as logistics, retail, hospitality, or customer service.

Required Skills

• Communication
• Microsoft Office Suite (Outlook, Word, Excel)
• Web Browsers
• Database Searching
• Instant Messenger Tools

Work Environment and Schedule

This is a full-time position requiring a flexible schedule of 40+ hours per week. The role operates within an environment where noise levels can vary and may be loud, with appropriate hearing protection provided. The position is located in Jeddah and Makkah, Saudi Arabia.

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers professionally.
• Manage the showroom reception area to ensure a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Help organize showroom events, promotions, and campaigns.
• Ensure prompt responses to customer queries and assist in complaint resolution.

• Diploma or Bachelor’s degree in Business, Marketing, or a related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

Required a hostess to join our team in the restaurant and hospitality sector.

Main tasks:
• Welcoming guests in a professional and friendly manner
• Managing reservations, waiting lists, and organizing seating efficiently
• Providing a distinctive welcoming experience that reflects the brand identity
• Coordinating with the service team to ensure smooth operations
• Maintaining cleanliness and organization in the reception area
• Dealing with guests in a professional manner and meeting their needs

Requirements:
• Previous experience in hospitality or customer service
• Excellent communication skills and a pleasant personality
• Ability to organize and work under pressure
• Professional appearance and a positive spirit
• Ability to work in shifts and as part of a team