Full-time Call center agent Jobs with 4,000-5,000 SR salary in Jeddah

Receiving customer inquiries via (phone - WhatsApp - messages - email - social media platforms) and responding to them professionally and courteously. Providing accurate information about perfume and incense products (scents, concentration, usage, prices, offers). Following up on order status with customers and providing them with updates. Managing customer conversations quickly and organized and using response templates when needed.

Receiving customer calls and messages and responding to them in a professional and courteous manner. Handling complaints and inquiries efficiently, solving problems, or forwarding them to the relevant department when needed. Providing accurate and clear information about products, services, or current offers. Recording details of messages, calls, and requests in the electronic system accurately. Following up on customer requests to ensure they are resolved within the specified time. Adhering to company policies and procedures and quality standards in dealing with customers. Working as a team to achieve the center's goals and performance indicators. Participating in training courses to improve skills and knowledge of products and services.