4,100 - 4,500 / Month 
Full-time The job
Barista
Role:
The barista is responsible for preparing and serving a variety of coffee and other beverages in a fast-paced work environment, while ensuring excellent customer service.
Immediate Supervisor:
Shift Leader
Tasks:
- Prepare coffee, espresso, tea, and other beverages according to recipes and standards.
- Provide friendly and efficient customer service, including accurately taking orders and processing payments.
- Maintain a clean and organized work area, including the coffee preparation area and equipment.
- Monitor and restock coffee supplies, ingredients, and spices as needed.
- Ensure drinks are prepared to high quality standards and presented attractively.
- Educate customers about different types of coffee and preparation methods, as well as menu items.
- Handle customer inquiries, complaints, and special requests professionally and promptly.
- Collaborate with other team members to ensure smooth operations and customer satisfaction.
- Follow health, safety, and cleanliness guidelines at all times.
- Stay updated on the latest trends in coffee, techniques, and new products.
Key Performance Indicators:
- Food and beverage sales revenue.
- Customer satisfaction ratings regarding service and product quality.
- Service speed (average wait time per order).
- Upsell success rate.
- Inventory management (minimizing waste and out-of-stock products).
- Overall cleanliness and organization of the café.
0-1 years
Bahrah, Jeddah
