Join Accor as a Butler!Be a part of our dedicated team at Sofitel Shahd Al-Madinah, situated in a prime location near Al-Masjid an-Nabawi. This role emphasizes not just luxury, but personal connection and outstanding service to our guests.
Responsibilities:- Manage and supervise the Butler team, ensuring all operations run smoothly.
- Direct task assignments for non-supervisory staff while communicating effectively with various departments.
- Oversee guest requests and ensure their needs are met promptly.
- Maintain cleanliness and functionality of the working environment.
- Train and develop team members to uphold high service standards.
- Address guest complaints and maintain a high level of guest satisfaction.
Qualifications:- Previous customer service experience is preferred.
- Excellent communication and problem-solving skills.
- Proficiency in Microsoft applications is an advantage.
- Ability to thrive in a fast-paced environment.
Accor offers an engaging work environment with opportunities for growth and development. Come write your story with us!
