Full-time Jobs in Madinah

• Serve as the first line of inquiry for room reservations.
• Provide excellent customer service, options, and solutions to meet guest and customer needs.
• Convert inquiries into contracted business efficiently.
• Respond positively to sales inquiries to develop future business leads.
• Ensure all reservations are completed accurately to the guest's expectations.
• Maintain prompt and efficient service while upholding our brand standards.

• A passion for exceptional customer service.
• Excellent communication skills and a professional telephone manner.
• Strong organizational and administration skills.
• Intermediate proficiency in computer skills.

• Previous experience in a reservations environment.
• Tertiary qualifications or collegiate-level degree.

Tasks and Responsibilities
• Welcoming customers and greeting them in a friendly and professional manner.
• Accurately taking orders and providing advice on available drinks or food items.
• Preparing and serving hot and cold beverages (coffee, espresso, cappuccino, latte, tea, iced drinks...) according to specified recipes and standards.
• Operating coffee equipment (espresso machines, grinders, and brewing devices) and adjusting them as needed.
• Using the Point of Sale (POS) system to enter orders and complete payment transactions in cash or by card.
• Maintaining cleanliness in the work area, tables, equipment, and preparation tools.
• Restocking supplies such as milk, coffee, cups, lids, napkins, and straws as needed.
• Reporting any equipment malfunctions or operational issues to the direct supervisor.
• Assisting in opening or closing tasks for the café (preparation, cleaning, daily inventory).
• Interacting positively with customers, building a friendly relationship, and encouraging them to try new products or special offers.
• Adhering to hygiene and food safety standards and health instructions.
________________________________________
Required Skills and Qualifications
• Excellent communication and customer service skills.
• Ability to work quickly and accurately in a busy work environment.
• Attention to detail in preparing and presenting beverages.
• Basic math skills to handle billing and payment.
• Knowledge of coffee types and preparation methods (or willingness to learn).
• Ability to stand for long periods, bend, and lift materials repeatedly.
• Flexibility in working hours (morning, evening, weekends).
• Commitment to punctuality and teamwork.
________________________________________
Educational Qualifications and Experience
• High school diploma or equivalent preferred.
• Previous experience working in cafés or customer service is a plus.
• Knowledge or experience in operating espresso machines and related equipment is an additional advantage.
• Food safety certification or a course in general hygiene is preferred.
________________________________________
Working Conditions and Physical Requirements
• Working in an indoor environment (café).
• Standing for long periods while exposed to heat or steam from hot beverages.
• Lifting light to medium weight boxes or bags of supplies.
• Ability to work on a shift basis, including holidays and special occasions.
• Adhering to hygiene standards and maintaining an appropriate personal appearance.

• • Commitment to hygiene standards and a proper personal appearance

Working Hours
• 9 hours (6 days a week)

• Holder of a diploma in accounting or a bachelor's degree in accounting.

• Engage with customers to identify their needs and provide personalized product recommendations.
• Demonstrate product features and benefits to enhance customer understanding and drive sales.
• Stay updated on current promotions, policies, and product information to assist customers effectively.
• Accurately process transactions to ensure a seamless checkout experience.
• Collaborate with team members to meet sales targets and contribute positively to the team environment.
• Assist in visual merchandising and maintain cleanliness and organization on the sales floor.
• Handle customer inquiries and resolve issues promptly.
• Participate in training sessions to enhance sales techniques and product knowledge.
• Monitor inventory and assist in restocking products.
• Gather customer feedback for management improvement.

• Exceptional communication skills and ability to connect with customers.
• Experience in retail sales or similar customer service roles.
• Strong problem-solving skills.
• Willingness to work flexible hours, including weekends and holidays.
• Collaborative mindset for team success.
• Goal-oriented with a passion for achieving sales targets.
• Proficiency in using POS systems and basic computer applications.
• Fluency in Arabic and English preferred.
• Strong attention to detail and commitment to excellent customer service.

• Job Title: Patient Care Technician
• Required Gender: Females only

• Develop, implement, and maintain security policies to safeguard the organization's assets.
• Conduct regular risk assessments and security audits.
• Lead and manage the security team, providing guidance and training.
• Collaborate with departments to integrate security measures into overall operations.
• Oversee the installation and operation of security systems.
• Investigate security incidents and prepare reports.
• Establish relationships with local law enforcement and emergency services.
• Develop and manage the security department budget.
• Ensure compliance with security regulations and standards.
• Coordinate emergency response procedures and crisis management planning.

• Bachelor's degree in Security Management or related field.
• Minimum of 5 years in security management with 3 in a supervisory role.
• Proven track record of security strategies and program implementation.
• Strong leadership, communication, and analytical skills.
• Fluency in English required; proficiency in Arabic is an advantage.

• Preparing records and item cards for both goods and stored materials.
• Entering data related to received and dispensed materials and goods (inputs and outputs).
• Participating in determining the order limit for materials and goods and notifying the concerned parties to prepare purchase orders.
• Monitoring and tracking expiration dates.
• Participating in inventory counting and matching quantities with records and cards.
• Preparing and submitting work reports, documenting, and archiving them.

• Bachelor's degree in Business Administration, Quality Management, or Supply Chain Management.

• Archiving: Advanced
• Bookkeeping: Advanced
• Goods Access Monitoring: Advanced
• Record Keeping: Advanced
• Inventory Management: Advanced
• Supervision: Advanced
• Paper Records Maintenance: Advanced
• Reporting: Advanced

• Arabic: Advanced
• English: Advanced