Customer Services Jobs in Riyadh

• Develop and execute digital marketing campaigns across various channels (SEO, PPC, email, social media).
• Analyze and report on campaign performance and ROI.
• Create and manage content for our website and social media platforms.
• Conduct market research to identify trends and opportunities.
• Collaborate with design teams to create engaging visuals.
• Optimize website content for SEO and user experience.
• Photo and video shooting and editing.

• Degree in Marketing, Communications, or a related field.
• 2+ years of experience in digital marketing.
• Proficiency in digital marketing tools (Google Analytics, SEMrush, Hootsuite, etc.).
• Strong understanding of SEO, PPC, email marketing, and social media strategies.
• Excellent communication and analytical skills.
• Ability to work independently and as part of a team.

• Handle all requests made by the CEO for administrative tasks.
• Act as the focal point for CEO office communication with internal and external parties.
• Prepare memos, reports, and communications as required.
• Manage the CEO’s schedule and appointments.
• Coordinate with other departments to ensure timely completion of tasks.
• Maintain updated filing systems and ensure data security.
• Archive documents in the management system for accuracy.
• Raise purchasing requests for the CEO office and follow up on deliveries.
• Provide support for various tasks as requested by the CEO.
• Manage office supplies inventory and place orders as needed.
• Facilitate meetings, prepare minutes, and ensure stakeholder attendance.

• Study design briefs and determine requirements.
• Create and design various materials for print and digital collateral, including designs for social media posts, stationery, and itinerary packages.
• Ensure final graphics and layouts are visually appealing and on-brand.
• Develop concepts, graphics, and layouts for product illustrations, company logos, and websites.
• Present ideas and rough drafts for feedback.
• Liaise and build relationships with external vendors for printing and publishing.
• Establish creative direction for the company and brand guidelines.
• Source imagery responsibly, following copyright laws in Saudi Arabia.
• Ensure projects are completed with high quality and on schedule.
• Prioritize and manage multiple projects within design specifications and budget restrictions.
• Perform image retouching and manipulation.

• Experienced in design software and technologies (*, Adobe Photoshop, Illustrator, InDesign).
• Proficient in English.
• Able to work methodically and meet deadlines.
• Excellent IT skills, especially with design and photo-editing software.
• Hands-on experience with logo design, typography, web layout design, and print production.
• Demonstrable graphic design skills with a strong portfolio.
• Able to take/give direction well and incorporate feedback.
• Team player with strong communication and presentation skills.
• Relevant education or training.

• Design - Knowledge of latest trends and techniques in graphic design.
• Attention to Detail - Accuracy and a keen eye for detail in all work tasks.

• Research various destinations and travel options, including routes, prices, reviews, and visa information.
• Organize end-to-end travel itineraries, including air tickets, hotel bookings, visa processes, and car rentals.
• Utilize interpersonal communication and sales techniques to converse with customers regarding their travel requirements.
• Plan and sell itinerary tour packages and promotional travel packages offered by various travel suppliers.
• Assess clients’ needs and suggest suitable travel packages or services.
• Handle all aspects of travel arrangements from start to finish.

• Prior experience in an airline or an IATA-approved travel agency.
• Excellent command of computer skills (MS Office & web-based applications).
• Experience with GDS (preferably Amadeus) and B2B supplier systems.
• Fluency in English and Arabic.
• IATA/UFTAA certification is preferred.

• Prepare financial statements such as balance sheets, income statements, and cash flow statements.
• Manage accounts payable and receivable for timely payments and collections.
• Reconcile bank statements and maintain financial accuracy.
• Maintain general ledger entries and ensure proper classification of transactions.
• Prepare and file tax returns in compliance with local regulations.
• Assist in budget preparation and monitor expenditures.
• Conduct internal audits and support external audits as needed.
• Generate financial reports to aid management in decision-making.

• New business development via prospecting, qualifying, selling, and closing deals, focused on AWS cloud solutions.
• Generate and drive sales and sales activities.
• Provide AWS technical sales expertise.
• Manage client relationships through all phases of the sales cycle.
• Stay abreast of market conditions, new technologies, and business opportunities, regularly reporting to your Sales Manager.
• Provide a consultative sales process to prospects.
• Deliver exciting sales presentations.

• Overall 5+ years of experience selling AWS cloud solutions in Saudi Arabia.
• Ability to communicate AWS solutions and their benefits to Public Sector, Semi-Government, SMB, and Enterprise customers.
• A proven track record of success, including customer success stories.
• Self-starter with exceptional motivation & drive.
• Excellent Arabic & English communication skills, written and spoken.

• Sell FSS platforms to top-tier prospects in the banking and financial services sectors.
• Build and nurture relationships at the CXO level with leading financial institutions.
• Drive demand generation and create compelling value propositions.
• Work closely with the FSS solutions team to craft and present proposals.
• Close deals that meet revenue and business goals, effectively managing customer expectations.
• Achieve monthly/quarterly sales targets related to order book, revenue, and DSO.

• A chance to work with a global leader in payments technology.
• Opportunity to work closely with top decision-makers in Tier-1 financial institutions.
• Competitive compensation and growth opportunities.

• Develop and execute digital marketing campaigns across various channels (SEO, PPC, email, social media).
• Analyze and report on campaign performance and ROI.
• Create and manage content for our website and social media platforms.
• Conduct market research to identify trends and opportunities.
• Collaborate with design teams to create engaging visuals.
• Optimize website content for SEO and user experience.
• Photo and video shooting and editing.

• Degree in Marketing, Communications, or a related field.
• 2+ years of experience in digital marketing.
• Proficiency in digital marketing tools (Google Analytics, SEMrush, Hootsuite, etc.).
• Strong understanding of SEO, PPC, email marketing, and social media strategies.
• Excellent communication and analytical skills.
• Ability to work independently and as part of a team.

• Promote and stimulate app downloads through field activities.
• Organize innovative promotional events.
• Assist users in registering and exploring app features.
• Gather market feedback and enhance user engagement.

• Proficiency in Arabic and basic English.
• Experience in sales or promotion is preferred.
• Excellent communication skills with a positive attitude.
• Enthusiasm for working in the field.

• Contract with healthcare providers and clinics
• Conduct market research to identify growth opportunities
• Strengthen client relationships and enhance customer experience
• Use data and insights to support business development efforts

• Minimum 2 years of experience contracting with healthcare providers in Riyadh (Mandatory)
• Valid Saudi Driving License (Mandatory)
• Excellent communication and negotiation skills
• Strong analytical thinking and a growth-focused mindset
• Ability to build and maintain long-term strategic partnerships

• Develop and implement retail and wholesale strategies to achieve sales targets and market share growth.
• Build and maintain strong relationships with key retail chains, wholesale distributors, and trade partners.
• Manage pricing, promotions, and in-store execution in collaboration with marketing teams.
• Oversee order management, stock levels, and demand planning with internal supply chain teams.
• Conduct regular market visits to assess product performance, competitor activity, and customer satisfaction.
• Analyze sales data and provide regular reports on performance, risks, and opportunities.
• Ensure compliance with internal policies and local regulations in all commercial activities.

• Bachelor’s degree in business administration, Sales, Marketing, or related field.
• Minimum of 2 years’ experience in retail and wholesale channel management.
• Strong analytical skills.
• Excellent communication and negotiation abilities.
• Fluent in English and Arabic.

• Analyze the account from market, customers and competitors’ perspectives.
• Develop effective account strategy and plan for specific accounts per CU to accelerate adoption.
• Contribute to the high-performance marketing culture.
• Participate in sales account planning to share marketing insights and to develop insights for brand or specific portfolio positioning.
• Drive customer engagements and create impactful customer experiences within specific CUs, including planning, managing, executing and following-up on marketing campaigns around the customer journey driving collaboration between sales and marketing.
• Provide input on CU marketing content needs to global point of contact.
• Plan and execute customer-specific events, workshops, and activities based on global campaigns activation plans.
• Drive lead generation with specific accounts/CUs.
• Measure activation success and analyze needed changes.
• Build strong relationships with customer and account counterparts in order to engage early on in the sales journey and create the need for the customer.
• Help to position Ericsson as a market leader and stimulate market growth.

• Account marketing knowledge & skills.
• Market insight and analysis.
• Business Acumen.
• Customer insight.
• Speaking and presentation skills.
• Relationship building.
• Demand generation skills.
• Negotiations and value argumentation skills (customer/brand/portfolio).
• Analytical & problem-solving skills.
• Value Creation Knowledge.
• Project management.
• Domain knowledge (industry/portfolio).
• Communications skills (verbal/written).
• Presentation skills.

• Customer knowledge.
• University degree in Business, Marketing, Communications or equivalent training/experience.
• 7+ years of relevant experience.
• Experience working in a dynamic and fast-moving environment.
• Understanding of digital communications.

• Greeting customers and assisting them with inquiries about products and services.
• Operating cash registers and managing financial transactions.
• Maintaining an orderly appearance of the sales floor and product displays.
• Introducing promotions to customers and cross-selling products.
• Handling customer complaints with empathy and professionalism.
• Achieving established sales goals and increasing in-store sales.

• Degree in Industrial Engineering or Supply Chain Management.
• Retail sales experience preferred.
• Professional appearance and a positive attitude.
• Ability to work in a fast-paced environment focused on customer satisfaction.

We are seeking a highly motivated and creative Marketing Specialist to join our dynamic marketing team. The ideal candidate will have a passion for developing and executing marketing strategies, creating engaging content, and analyzing performance metrics to help drive brand growth and customer engagement. The Marketing Specialist will play a key role in supporting marketing campaigns, conducting market research, and ensuring the company’s marketing efforts align with overall business goals.

Key Responsibilities:

• Develop, implement, and manage marketing campaigns across various channels, including digital, social media, email, and print.
• Create and manage content for the company's website, social media platforms, and marketing materials.
• Conduct market research and competitor analysis to identify new opportunities and trends.
• Assist in the creation of marketing strategies to improve brand awareness, engagement, and customer acquisition.
• Analyze campaign performance and generate reports on key metrics (ROI, traffic, conversion rates, etc.).
• Collaborate with cross-functional teams to ensure consistency and alignment in all marketing efforts.
• Help manage relationships with external agencies, vendors, and partners.
• Organize and attend promotional events, product launches, and trade shows when required.
• Stay up to date with the latest industry trends, tools, and technologies to ensure the company’s marketing strategies remain competitive.

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience (typically 13 years) in a marketing role, preferably in digital marketing or campaign management.
• Strong understanding of marketing principles and best practices.
• Proficient in digital marketing tools and platforms (*, Google Analytics, social media advertising, email marketing software).
• Excellent written and verbal communication skills.
• Strong attention to detail with the ability to handle multiple projects and meet deadlines.
• Creative thinker with the ability to generate innovative ideas for marketing campaigns.
• Familiarity with SEO, SEM, and content management systems is a plus.
• Ability to work independently and as part of a team.

Preferred Skills:

• Experience with graphic design tools (*, Adobe Creative Suite) is a plus.
• Knowledge of video production and editing for marketing purposes is a plus.

We are looking for a talented and creative Graphic Designer to join our team. The ideal candidate will have a strong passion for visual storytelling and a deep understanding of design principles. As a Graphic Designer, you will work on a variety of design projects, from print materials to digital content, and collaborate with different teams to create compelling visuals that support our brand and business objectives.

Key Responsibilities:

• Design and create visual content for various marketing materials including brochures, flyers, posters, social media posts, email campaigns, websites, and advertisements.
• Collaborate with the marketing team to understand project requirements and design creative concepts that align with brand guidelines and business goals.
• Develop graphics for both digital and print platforms that communicate messages effectively and visually.
• Prepare and optimize artwork for production or digital publication.
• Work with copywriters, photographers, and videographers to produce cohesive designs for marketing campaigns and promotional materials.
• Ensure consistency in branding and design across all company materials.
• Manage multiple design projects and deadlines, ensuring timely delivery of high-quality work.
• Stay up-to-date with design trends, tools, and software to maintain innovative and creative design practices.
• Provide support in designing presentations, reports, and other internal company materials.
• Revise designs based on feedback from stakeholders and ensure the final product meets project specifications.

Qualifications:

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field (or equivalent experience).
• Proven experience (typically 13 years) as a graphic designer or in a similar creative role.
• Strong portfolio showcasing a range of design work, including both digital and print media.
• Proficiency in graphic design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other relevant tools.
• Knowledge of design principles such as typography, color theory, and layout.
• Experience in creating visual content for web, social media, and email campaigns.
• Ability to think creatively and translate concepts into visually appealing designs.
• Strong attention to detail and ability to follow brand guidelines.
• Ability to take constructive feedback and adapt designs accordingly.
• Strong time-management skills and ability to handle multiple projects simultaneously.

Preferred Skills:

• Experience with motion graphics or video editing (*, After Effects, Premiere Pro).
• Knowledge of web design and HTML/CSS is a plus.
• Familiarity with UX/UI design principles.

• Coach and develop the sales team.
• Drive sales performance within the team.
• Prepare sales and marketing budgets.
• Develop strong business relationships with customers.
• Achieve targets for TEU and revenue per vessel.
• Submit reports on sales activities and market intelligence.
• Ensure customer satisfaction by resolving issues promptly.
• Travel as needed for business.

• Bachelor’s Degree or equivalent experience.
• 510 years of experience in a similar role within the Container Shipping industry.
• Strong MS Office skills, particularly in Excel and PowerPoint.

• Proven track record in sales with a stable work history.
• Leadership experience and excellent communication skills.
• Customer-oriented and self-driven.
• Able to multitask and work under pressure.

• Developing and executing digital marketing campaigns
• Managing social media accounts
• Analyzing web data and creating online marketing strategies
• Collaborating with creative and content teams
• Monitoring and reporting on campaign performance

• 45 years of experience in Digital Marketing
• Strong background in Social Media Marketing
• Proficiency in Web Analytics
• Excellent communication skills
• Creativity and strategic thinking
• Bachelor's degree in Marketing, Business, Communications, or a related field

• Daily Accounting Operations:
  • Record financial transactions and journal entries in the accounting system.
  • Review invoices and documentation for compliance.
  • Support bank reconciliations and ensure alignment with records.
• Financial Monitoring & Support:
  • Track accounts payable/receivable and validate expense entries.
  • Assist in monthly and annual financial reporting.
  • Support inventory counts and asset verification.
• Compliance & Collaboration:
  • Ensure adherence to financial regulations.
  • Work with auditors by providing required documentation.
  • Contribute to budget preparation under guidance.
• Additional Duties:
  • Perform other finance-related tasks as assigned.

• Bachelor’s degree in Accounting or Finance.
• Entry-level position suitable for early career candidates.
• Basic understanding of accounting standards (IFRS, SOCPA).
• Strong analytical and organizational abilities.
• Proficient in Microsoft Excel; familiarity with ERP systems is a plus.
• Ability to maintain accuracy under pressure.
• Strong interpersonal and communication skills.
• High level of confidentiality and professional ethics.