Customer Services Full-time Jobs for Fresh Graduates in Saudi Arabia

• Business Acumen: Utilize your understanding of the NFP business environment and objectives to effectively apply internal policies and procedures.
• Communication: Convey information clearly in both verbal and written forms within a business context.
• Data Analysis & Reporting: Monitor and interpret data from various sources to evaluate results and assist in decision-making processes.
• Language Proficiency: Demonstrate knowledge and use of national and foreign languages, both spoken and written.
• Planning & Organizing: Efficiently organize and plan work or project activities to meet objectives.
• Technological Ability: Utilize standard equipment and office automation systems effectively.
• Business Planning: Translate company strategy into operational needs, including sourcing and resource planning.
• Inventory Management: Apply principles of inventory management and requirement planning techniques.
• Negotiation Skills: Employ ethical negotiation strategies to safeguard interests.
• Logistics Optimization: Enhance operational efficiency and reduce costs through expert knowledge of shipping and fleet management.
• Warehouse Management: Oversee warehouse activities and ensure record accuracy.
• Customer Relationship Management: Liaise with stakeholders and execute Service Level Agreements.
• Supply Chain Regulations: Apply best practices in supply chain management.
• Manufacturing Knowledge: Understand manufacturing processes to optimize production.
• Production Planning: Set daily targets and material plans.
• Supply Chain Risk Management: Identify and mitigate potential disruptions.
• Supply Chain Models: Apply major supply chain models and emerging approaches.

• Engaging with customers to understand their needs
• Resolving inquiries and complaints promptly
• Providing information about our services and guiding clients
• Maintaining records of customer interactions

• Strong communication skills
• Customer-focused mindset
• Ability to work in a team environment

• Greet and assist members and guests with their inquiries.
• Manage front desk operations efficiently.
• Handle registration and membership processes.
• Provide information about our services and facilities.
• Maintain a clean and organized reception area.

• Support the smooth running of the front office department, ensuring all aspects of the guest journey are delivered to the highest level.
• Work as part of a team that maximizes guest satisfaction, delivering positive responses to guest inquiries and resolving issues promptly.
• Take responsibility for assigned duties, ensuring timely and professional execution of tasks.
• Contribute to departmental plans and objectives, achieving hotel initiatives & targets.
• Collaborate effectively with your team, ensuring costs and inventory are controlled while achieving performance levels.
• Build and maintain effective working relationships, promoting company culture and values.
• Ensure compliance with all legislation requirements and best practices for internal and external audits.

• Experience in front office is beneficial but not essential.
• A hands-on approach with a can-do work style.
• Commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to find creative solutions and take ownership of assigned tasks.
• Integrity, with the ability to work in an environment demanding excellence.
• Experience with IT systems across various platforms.
• Strong communication skills.

• Greet and welcome guests, ensuring a positive first impression.
• Handle check-in and check-out processes efficiently.
• Respond to guest inquiries and provide accurate information.
• Manage reservations and communicate with guests regarding booking details.
• Ensure the reception area is tidy and organized.
• Collaborate with other departments to maintain high service standards.

• Saudi nationality.
• Fluent in English, both written and spoken.
• Fresh graduate from a hotel college or high school.
• Prior experience in front-office operations is a plus.

• Excellent communication and interpersonal skills.
• Professional appearance and attitude.
• Strong attention to detail and problem-solving abilities.

• Key Responsibilities:
  - Assist patients in scheduling appointments
  - Manage phone calls and inquiries
  - Ensure a welcoming environment for clients
  - Handle administrative tasks related to reception duties
• Requirements:
  - Must have the ability to speak Arabic and English
  - Saudi Nationality is required

Job
Description
: Receptionist / Hostess / Host


Location
: Laysen Valley, Umm Al Hamam West, Riyadh


Brand
: Noir Cafe ******************;*********


Starting
Salary
: From SAR 5000


Job
Summary
: Noir Cafe is seeking a highly professional, articulate, and detail-oriented Receptionist / Host / Hostess to be the first and last point of contact for our discerning guests. This crucial role is responsible for creating a welcoming and seamless experience by efficiently managing reservations and gracefully ushering guests to their tables. Preference will be given to Saudi National candidates. Previous experience in a high-end fine dining environment and familiarity with SevenRooms reservation software are highly advantageous.


Duties
and
Responsibilities
:


Reservation Management:

* Efficiently handle all incoming reservation requests via phone, email, and online platforms.

* Accurately record and manage reservation details, including guest names, contact information, party size, date, time, and any special requests.

* Utilize and maintain the restaurant's reservation system (preferably SevenRooms) to optimize seating arrangements and maximize restaurant capacity.

* Confirm reservations and manage waitlists effectively, communicating clearly with guests.

* Proactively anticipate potential reservation conflicts and find suitable solutions.


Guest Welcoming and Seating:

* Warmly and professionally greet all arriving guests with a genuine smile and welcoming demeanor.

* Confirm guest reservations and escort them to their assigned tables promptly and courteously.

* Present menus and inform guests of any specials or important information.

* Ensure guests are comfortably seated and address any immediate needs or requests.


Guest Relations:

* Provide exceptional customer service, anticipating guest needs and exceeding their expectations.

* Handle guest inquiries, requests, and complaints with grace and efficiency, escalating issues to management when necessary.

* Maintain a thorough knowledge of the restaurant's layout, menu, and services to answer guest questions accurately.

* Build positive relationships with regular guests and strive to personalize their experience.


Telephone and Communication:

* Answer telephone calls promptly and professionally, using proper etiquette.

* Take accurate messages and relay them to the appropriate personnel.

* Maintain clear and effective communication with the service team and management regarding guest arrivals, seating arrangements, and any special requests.


Maintaining the Reception Area:

* Ensure the reception area is clean, organized, and presentable at all times, reflecting the restaurant's high standards.

* Maintain an appropriate level of stationery, menus, and other necessary materials.


End-of-Service Duties:

* Thank departing guests sincerely and invite them to return.

* Assist with tidying the reception area and preparing for the next service period.

* Process any end-of-service tasks as required by management.


Qualifications
:


* Saudi National preferred.

* Minimum of 1 year of previous experience as a Receptionist, Host/Hostess in a high-end fine dining restaurant or luxury hospitality environment.

* Proven ability to manage reservations efficiently and accurately.

* Knowledge and experience using SevenRooms reservation software is a significant advantage.

* Excellent communication and interpersonal skills, with a polished and professional demeanor.

* Strong organizational and multitasking abilities, with meticulous attention to detail.

* Ability to remain calm and composed under pressure in a fast-paced environment.

* Impeccable grooming and personal presentation.

* Fluency in Arabic and English is essential. Additional language skills are a plus.

* A genuine passion for providing exceptional hospitality and creating memorable guest experiences.


WhatsApp your CV with photo at 05579
-05599

• Greeting guests upon arrival and ensuring a warm welcome.
• Assisting with check-in and check-out procedures.
• Handling guest inquiries and requests efficiently.
• Maintaining a clean and organized reception area.
• Processing payments and managing reservations.

• A chance to work in a reputable hotel with a supportive team.
• Training and career development opportunities.
• A competitive salary and benefits package.

• Previous experience in a customer service role is preferred.
• Excellent communication skills in both Arabic and English.
• Ability to work flexible hours, including weekends and holidays.

Hi. We need at least 2 receptionist for Florya steak lounge in exit 5 Al Nafal
Duty times : 6 hours or 8 hours optional
If you want to work with us please call us
05********

• Customer Support and Hub Operations
• Account Creation and Bookings
• Handling Inquiries and Providing Quotes
• Complaint Handling and Issue Resolution
• Service Recovery and Claims Handling

• Completing defined processes to meet deadlines with accuracy and compliance
• Identifying and resolving anomalies based on established rules
• Escalating complex issues to senior team members as needed

• Customer Support and Hub Operations
• Account Creation and Bookings
• Handling Inquiries and Providing Quotes
• Complaint Handling and Issue Resolution
• Service Recovery and Claims Handling

• Completing defined processes to meet deadlines with accuracy and compliance
• Identifying and resolving anomalies based on established rules
• Escalating complex issues to senior team members as needed

• Operate the switchboard and manage the reception area
• Greet visitors and ensure prompt, courteous service
• Handle internal and external inquiries, providing accurate information
• Maintain logs for visitors and callers
• Coordinate delivery and courier services
• Manage mail distribution and maintain a tidy reception area
• Book meeting rooms and assist with event planning

• Greet and welcome guests and visitors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls and emails.
• Manage travel logistics for the KSA team, taking over this responsibility from Dubai’s administration.
• Support the KSA GM with calendar management, including booking meetings and organizing schedules.
• Maintain a clean and organized reception area.
• Plan and lead company engagement initiatives such as a monthly coffee afternoon for staff.
• Explore interest and coordinate a company sports activity, such as Padel Tennis, to encourage team wellness.
• Engage with RHQ benefits by liaising with MISA’s account manager to unlock available perks and ensure full utilization.
• Research and recommend formal community initiatives Arena KSA could sponsor (*, ‘Network of Women in Events’).
• Organize periodic ‘Events Night Outs’ to engage freelancers and other stakeholders in the events industry.
• Coordinate with internal departments and support teams as needed.
• Assist HR and Admin teams with documentation or logistics support as required.

• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Ability to independently manage projects and internal initiatives.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Positive attitude and team-oriented mindset.
• Discretion and confidentiality when handling sensitive information.

• Handling phone inquiries with professionalism
• Performing general receptionist duties
• Exercising strong communication and customer service skills
• Managing clerical tasks effectively

• Dental Reception experience (preferred)
• Solid phone etiquette and receptionist skills
• Strong communication and customer service abilities
• Capability to multitask and prioritize tasks efficiently
• Experience in a healthcare setting (a plus)
• High school diploma or equivalent