It & Technical Support Jobs in Saudi Arabia

Job Purpose:
Handling customer inquiries, resolving complaints, and ensuring a high level of satisfaction through professional service delivery. You will collaborate with various departments, maintain accurate records, and support service improvement initiatives. The ideal candidate is detail-oriented, knowledgeable in regulatory requirements, and passionate about delivering an exceptional customer experience.

Job Tasks and Responsibilities:

• Handle all incoming customer calls professionally and ensure prompt, appropriate service delivery.
• Ensure all services are provided completely and in full compliance with applicable rules and regulations.
• Respond accurately and thoroughly to customer inquiries and requests.
• Maintain up-to-date knowledge of regulatory policies and follow any updates or changes.
• Apply customer service best practices to handle clients effectively and guide team members toward excellent service standards.
• Ensure all customer complaints received through phone calls, regulatory bodies, or any official channel are logged and resolved through the appropriate complaint system.
• Implement customer care department policies and procedures in daily operations.
• Use all company systems and platforms related to customer care tasks and responsibilities efficiently.
• Participate in initiatives to improve the customer experience and contribute to service development campaigns.
• Collaborate with other departments (*, IT, Finance, Marketing) to resolve complex customer issues requiring cross-functional coordination.
• Follow up on high-priority customers and recurring complaints to provide long-term, satisfactory solutions.

Educational Qualifications:
Diploma or higher

Key Skills:

• Excellent Communication Skills – Clear, professional verbal and written communication.
• Active Listening – Ability to understand customer needs and respond with empathy and accuracy.
• Problem-Solving – Quick thinking and creativity in resolving customer issues effectively.
• Conflict Resolution – Skilled at handling complaints and difficult situations calmly and constructively.
• Technical Proficiency – Familiarity with customer service software (*, CRM systems) and company-specific platforms.
• Multitasking – Capable of managing multiple tasks or requests simultaneously without losing accuracy.
• Attention to Detail – Ensures accurate data entry, record keeping, and policy compliance.
• Team Collaboration – Works well with cross-functional teams (*, sales, IT, finance) to resolve issues and improve service.
• Time Management – Prioritizes tasks efficiently to meet deadlines and service level agreements (SLAs).
• Emotional Intelligence – Demonstrates patience, empathy, and professionalism under pressure.
• Customer-Centric Mindset – Passionate about delivering value and building strong client relationships.
• Adaptability – Comfortable adjusting to new technologies, policies, or procedures.

Join Masarco as a Marketing Specialist!
Masar Al Enjaz Engineering Consultancy (MASARCO) was established in 2024 to meet the increasing demand for architectural and engineering design and construction supervision services in Saudi Arabia. We are dedicated to providing multidisciplinary architectural and engineering consultancy services, as well as project management, across various industries.

Role Overview
This full-time, on-site position in Yanbu involves critical tasks to support business objectives, including:

• Market research
• Developing marketing strategies
• Communication and customer service
• Sales

The ideal candidate will demonstrate strong analytical and problem-solving skills, thrive in fast-paced environments, and preferably have experience in the engineering or construction industry. A Bachelor's degree in marketing, business, or a related field is required.

Why Join Us?
We pride ourselves on our commitment to excellence, integrity, professionalism, and customer satisfaction. Be part of a collaborative culture that fosters continuous learning and innovation, enabling impactful designs that enrich lives and contribute positively to the community.

Join Gaddaha as an Accountant!

Gaddaha is a dynamic and innovative local Saudi company, established in 2017, specializing in beauty and personal care products. We partner with industry leaders to deliver exceptional services and products. We are currently seeking a dedicated Accountant to join our team in Riyadh.

Role Overview:
This full-time on-site position entails managing financial transactions, preparing financial reports, and maintaining accurate financial records. The successful candidate will collaborate with internal teams and ensure compliance with financial regulations.

Key Responsibilities:

• Prepare financial statements such as balance sheets, income statements, and cash flow statements.
• Manage accounts payable and receivable for timely payments and collections.
• Reconcile bank statements and maintain financial accuracy.
• Maintain general ledger entries and ensure proper classification of transactions.
• Prepare and file tax returns in compliance with local regulations.
• Assist in budget preparation and monitor expenditures.
• Conduct internal audits and support external audits as needed.
• Generate financial reports to aid management in decision-making.

Qualifications:
The ideal candidate should possess strong accounting knowledge and experience, alongside the ability to collaborate effectively with various departments. We welcome candidates from diverse backgrounds who meet the required qualifications.

Join Our Team as an AWS Sales Specialist!
We are urgently seeking a dynamic, highly talented and experienced AWS Solutions Sales Specialist to join a multinational, industry-leading Cloud IT Systems Integrator based in their Riyadh office.

Responsibilities:

• New business development via prospecting, qualifying, selling, and closing deals, focused on AWS cloud solutions.
• Generate and drive sales and sales activities.
• Provide AWS technical sales expertise.
• Manage client relationships through all phases of the sales cycle.
• Stay abreast of market conditions, new technologies, and business opportunities, regularly reporting to your Sales Manager.
• Provide a consultative sales process to prospects.
• Deliver exciting sales presentations.

Required Skills:

• Overall 5+ years of experience selling AWS cloud solutions in Saudi Arabia.
• Ability to communicate AWS solutions and their benefits to Public Sector, Semi-Government, SMB, and Enterprise customers.
• A proven track record of success, including customer success stories.
• Self-starter with exceptional motivation & drive.
• Excellent Arabic & English communication skills, written and spoken.

If you are an experienced and ambitious IT Sales professional with a successful track record of AWS Cloud Solution sales in Saudi Arabia, we’d love to hear from you.

Join FSS as a Sales Manager!
Are you an ambitious sales professional looking to make an impact in the financial services sector? FSS is seeking a Sales Manager to lead the Retail Banking Payments Platform Sales team in Riyadh, KSA. This is a fantastic opportunity to grow your career while working with a global leader in payments technology.

What You'll Be Doing:

• Sell FSS platforms to top-tier prospects in the banking and financial services sectors.
• Build and nurture relationships at the CXO level with leading financial institutions.
• Drive demand generation and create compelling value propositions.
• Work closely with the FSS solutions team to craft and present proposals.
• Close deals that meet revenue and business goals, effectively managing customer expectations.
• Achieve monthly/quarterly sales targets related to order book, revenue, and DSO.

Why Join FSS?

• A chance to work with a global leader in payments technology.
• Opportunity to work closely with top decision-makers in Tier-1 financial institutions.
• Competitive compensation and growth opportunities.

Join Al Murjan Investment as a Marketing Specialist!
Al Murjan Investment Company, a leading entity in real estate development and investment based in Jeddah, Saudi Arabia, is seeking a talented Marketing Specialist. Since its establishment in 1994 under the Al Murjan Group, the company has remained committed to ethical investing and creating long-term value.

Role Responsibilities:

• Develop and implement effective marketing strategies and designs.
• Enhance visual communication to boost customer satisfaction and loyalty.

Qualifications:

• Strong communication skills.
• Proficiency in developing marketing strategies.
• Experience with Adobe Cloud (AI-Ps-Id).
• Excellent interpersonal and team collaboration skills.
• Ability to work independently and meet deadlines.
• Bachelor's degree in Marketing, Advertising, Business Administration, or related field.
• Experience in the real estate industry is a plus.

Senior Marketing Manager – Traditional Confectionery Manufacturer
We are seeking an experienced and strategic Senior Marketing Manager with a strong foundation in marketing principles and a deep understanding of market dynamics and consumer behavior. As a company specializing in the manufacturing of traditional confectionery, we are looking for a marketing leader who can develop and implement high-impact strategies that drive growth, strengthen brand presence, and effectively position our products in both local and regional markets.

Key Responsibilities

• Develop and execute a comprehensive marketing strategy aligned with the company’s goals and vision.
• Conduct ongoing market research and competitive analysis to identify trends, opportunities, and customer needs.
• Lead brand positioning efforts and ensure a consistent, compelling brand identity across all channels.
• Manage and mentor the marketing team to ensure efficient execution and alignment with strategic objectives.
• Collaborate with sales, production, and product development teams to align marketing efforts with overall business operations.
• Measure, analyze, and report on the performance of marketing campaigns, using data to drive improvements and ROI.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s degree is a plus).
• Minimum of 5 years of proven experience in strategic marketing, preferably in FMCG, food production, or manufacturing environments.
• Deep knowledge of core marketing principles (product, price, place, promotion) and the ability to apply them effectively.
• Strong leadership, analytical, and strategic planning capabilities.
• Excellent communication skills in English (Arabic is a strong plus).

Join Refresh Clinics as a Digital Marketing Specialist!
As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing our digital marketing strategies. Collaborating closely with cross-functional teams, you will enhance our online presence and drive engagement.

Key Responsibilities:

• Develop and execute digital marketing campaigns across various channels (SEO, PPC, email, social media).
• Analyze and report on campaign performance and ROI.
• Create and manage content for our website and social media platforms.
• Conduct market research to identify trends and opportunities.
• Collaborate with design teams to create engaging visuals.
• Optimize website content for SEO and user experience.
• Photo and video shooting and editing.

Qualifications:

• Degree in Marketing, Communications, or a related field.
• 2+ years of experience in digital marketing.
• Proficiency in digital marketing tools (Google Analytics, SEMrush, Hootsuite, etc.).
• Strong understanding of SEO, PPC, email marketing, and social media strategies.
• Excellent communication and analytical skills.
• Ability to work independently and as part of a team.

Join Our Dynamic Sales Team!
Original Elevators & Escalators, a leading institution in the elevator industry, is looking for a skilled Sales Specialist with a minimum of 3 years of experience in selling elevators or industrial products. We pride ourselves on providing top-notch services including supply, installation, and maintenance of all types of elevators,

Key Responsibilities:

• Conduct site visits and analyze customer needs effectively.
• Utilize strong communication and persuasion skills to build long-term professional relationships.
• Negotiate deals and close sales efficiently.
• Assess and categorize clients based on seriousness and actual needs.
• Deliver technical and financial proposals clearly and convincingly.
• Maintain organized records of clients and produce accurate periodic reports.
• Preferably hold training certifications in sales or customer service.
• Work collaboratively within a team and coordinate with technical and administrative departments.
• Proficient in using CRM tools and Office software.

Your Profile:
We prefer candidates with a Bachelor’s degree or a higher diploma, demonstrating medium experience (35 years) in sales. Join us in delivering exceptional service and solutions in the elevator industry!

Join Our Team as a Health and Safety Manager
At Benan for Geological Consultancy, we are searching for a highly qualified and experienced Health and Safety Manager to lead our HSE compliance and strategy across various geological consultancy projects throughout Saudi Arabia. This is a pivotal role where you will develop and implement robust safety management systems, ensuring a safe working environment at all project sites.

Key Responsibilities:

• Develop and implement health and safety protocols across geological consultancy sites.
• Conduct audits, inspections, and risk assessments to manage workplace hazards proactively.
• Lead HSE strategy, ensuring compliance with local and international safety regulations.
• Provide mentorship to on-site HSE teams and foster a culture of safety.
• Engage with clients, regulatory bodies, and internal stakeholders to align on project safety goals.
• Manage incident investigations, ensuring corrective actions are implemented effectively.

Qualifications:

• University degree from an accredited institution.
• NEBOSH Diploma or equivalent (*, NVQ Level 6 / British Safety Council Level 6 Diploma).
• Minimum of 15 years of experience in the construction industry, with at least 5 years in senior HSE leadership roles.
• Auditor training is required.
• Chartered or certified status (CMIOSH, CSP, or equivalent) is essential.

Work Environment: This role involves travel across various project sites in Saudi Arabia. Candidates must be adaptable and dedicated to maintaining the highest health and safety standards.

Join Our Team as a Health and Safety Manager
At Benan for Geological Consultancy, we are searching for a highly qualified and experienced Health and Safety Manager to lead our HSE compliance and strategy across various geological consultancy projects throughout Saudi Arabia. This is a pivotal role where you will develop and implement robust safety management systems, ensuring a safe working environment at all project sites.

Key Responsibilities:

• Develop and implement health and safety protocols across geological consultancy sites.
• Conduct audits, inspections, and risk assessments to manage workplace hazards proactively.
• Lead HSE strategy, ensuring compliance with local and international safety regulations.
• Provide mentorship to on-site HSE teams and foster a culture of safety.
• Engage with clients, regulatory bodies, and internal stakeholders to align on project safety goals.
• Manage incident investigations, ensuring corrective actions are implemented effectively.

Qualifications:

• University degree from an accredited institution.
• NEBOSH Diploma or equivalent (*, NVQ Level 6 / British Safety Council Level 6 Diploma).
• Minimum of 15 years of experience in the construction industry, with at least 5 years in senior HSE leadership roles.
• Auditor training is required.
• Chartered or certified status (CMIOSH, CSP, or equivalent) is essential.

Work Environment: This role involves travel across various project sites in Saudi Arabia. Candidates must be adaptable and dedicated to maintaining the highest health and safety standards.

Join AL-Yamama Co. as a Store Keeper!
Are you ready to become an essential part of our dynamic team? We are looking for a diligent Store Keeper to manage our inventory effectively and ensure smooth operations within our warehouse.

Key Responsibilities:

• Receive, inspect, and verify incoming goods against purchase orders and delivery notes.
• Unpack, label, and store incoming goods in designated locations.
• Maintain accurate records of inventory levels, stock movements, and transactions using inventory management software.
• Monitor stock levels and reorder supplies as needed to maintain optimal inventory levels.
• Pick, pack, and prepare orders for delivery or shipment to customers.
• Coordinate with suppliers, freight forwarders, and logistics providers to ensure timely delivery of goods.
• Conduct regular stock counts and reconcile discrepancies between physical stock and system records.
• Ensure compliance with health and safety regulations and warehouse procedures.
• Keep the warehouse clean, organized, and free from hazards.
• Assist with other warehouse tasks and duties as assigned.

Preferred Qualifications:
Diploma
Skills:

• Inventory management
• Record-keeping
• Order picking and packing
• Supplier coordination
• Health and safety compliance
• Organization
• Time management
• Communication
• Teamwork

Join SIAD Holding as a Sales Manager!
We are seeking a dynamic and motivated Sales Manager to join our team in Jeddah, Saudi Arabia. In this role, you will be responsible for driving sales growth and establishing strong relationships in the hospitality sector.

Key Responsibilities:

• Develop and execute sales strategies to achieve company revenue targets.
• Identify and approach potential clients in the hospitality industry.
• Build and maintain strong relationships with existing and prospective customers.
• Negotiate contracts, pricing, and packages tailored to client requirements.
• Work closely with the operations and marketing teams to ensure seamless service delivery.
• Attend industry events, exhibitions, and networking opportunities to enhance business development.
• Prepare regular sales reports, forecasts, and market analysis.
• Ensure customer satisfaction through proactive account management and follow-ups.

Qualifications & Requirements:

• Bachelor’s degree in business, Marketing, Hospitality Management, or a related field.
• Minimum of 35 years of sales experience in the hospitality sector.
• Strong network within the Jeddah and Saudi Arabian hospitality market.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in both English and Arabic is highly preferred.

Join a Fast-Growing Technology Platform!
We are currently recruiting for one of China’s fastest-growing internet companies as they expand rapidly into the MENA region! This is an exceptional opportunity to be part of a dynamic, multicultural team responsible for localizing and growing our business in the Middle East.

About the Role:
As a Promoter, you will:

• Promote and stimulate app downloads through field activities.
• Organize innovative promotional events.
• Assist users in registering and exploring app features.
• Gather market feedback and enhance user engagement.

Location: Riyadh, Saudi Arabia
Opening Hours: 2 PM to 10 PM (flexible)

Qualifications:

• Proficiency in Arabic and basic English.
• Experience in sales or promotion is preferred.
• Excellent communication skills with a positive attitude.
• Enthusiasm for working in the field.

Additional Information:
We offer a competitive salary plus performance bonuses. This position is open to Saudi nationals and residency holders only. Don’t miss the chance to join a global platform that's competing with major players in the region!

📢 We’re Hiring! – Sales Specialist (Riyadh-Based)

Company: Health & Life
Location: Riyadh, Saudi Arabia (Full-Time, On-Site)

About Us:
Health & Life is the leading medical mediator connecting patients and healthcare providers across the Kingdom of Saudi Arabia. As we continue to grow, we're looking for a skilled Sales Specialist to help expand our provider network and drive strategic growth.

Role Overview:
As a Sales Specialist, you will:

• Contract with healthcare providers and clinics
• Conduct market research to identify growth opportunities
• Strengthen client relationships and enhance customer experience
• Use data and insights to support business development efforts

Qualifications:

• Minimum 2 years of experience contracting with healthcare providers in Riyadh (Mandatory)
• Valid Saudi Driving License (Mandatory)
• Excellent communication and negotiation skills
• Strong analytical thinking and a growth-focused mindset
• Ability to build and maintain long-term strategic partnerships

If you're a results-driven professional with a passion for healthcare and business development, we’d love to hear from you!