Retail Sales & Services Jobs Saudis only in Saudi Arabia

More than 674 Retail Sales & Services Jobs Saudis only in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Reservations Agent

Reservations Agent

📣 Job Ad

Centro Hotels by Rotana

Full-time
Join Our Dynamic Team as a Reservations Agent!
We are currently seeking passionate and dynamic guests focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:
  • Process and confirm guest room reservations made via phone, letter, or fax.
  • Input all reservations into the computer, maintaining accurate records of all pertinent information.
  • Attend to inquiries, complaints, and requests regarding reservations.
  • Stay updated on all hotel promotions and follow established procedures for process room reservations and rates.
  • Demonstrate complete product knowledge and apply rate management effectively.
  • Maintain an established filing system for correspondence and generate necessary reports.
  • Promote and maintain good public relations to maximize business opportunities.
  • Ensure room status is accurately maintained at all times.
  • Answer all incoming calls according to Rotana standards and manage information received via fax and email.
  • Organize visa requests for hotel guests per hotel policy and identify opportunities to up-sell services.

Skills and Qualifications:
You should have a diploma or degree in hospitality and previous experience in hotel reservations. Proficiency in computer use, alongside excellent communication skills in English (additional languages are a plus), is also essential.

Ideal Candidate Profile:
The ideal candidate will be customer-focused, proactive, courteous, and dynamic. You will work independently in a structured environment while effectively establishing strong relationships with both internal and external customers. Competencies include:
  • Understanding the job
  • Teamwork
  • Taking Responsibility
  • Recognising Differences
  • Adaptability
  • Customer Focus

breifcase0-1 years

locationJeddah

25 days ago
Lounge Captain

Lounge Captain

Spa and women's salon

SR 4,000 - 8,000 / Month dotFull-time

Job Title: Hall Supervisor



Tasks and Responsibilities:

  • Supervising the hall's readiness daily (lighting, fragrance, music, temperature) to ensure the best experience for guests.
  • Welcoming guests, recording their feedback and complaints, and working to resolve them immediately to enhance customer satisfaction and loyalty programs.
  • Organizing employee work schedules, making immediate adjustments in case of absence or cancellation, and ensuring a balanced distribution according to operational needs.
  • Managing a short stand-up meeting (5 minutes) before the start of each shift to review goals and important notes.
  • Conducting daily inspection rounds to ensure the cleanliness and maintenance of treatment rooms and public facilities.
  • Ensuring daily consumption levels for essential tools and materials (towels, oils, gels) and placing replenishment orders as needed.
  • Monitoring daily and weekly employee performance through operational indicators.
  • Ensuring complete compliance with health and safety standards and regulations from the Ministry of Labor and Civil Defense.
  • Preparing and implementing ongoing training plans for employees to enhance efficiency and ensure readiness for peak seasons.
  • Following up promotional campaigns monthly in coordination with the marketing team and analyzing bookings and sales to support sales performance.
  • Handling comments and reviews on Google and Tripadvisor and improving the salon's digital reputation.
  • Following up on preventive maintenance for all salon facilities (air conditioning, ventilation systems, water quality).
  • Implementing monthly guest recognition initiatives (surprises, small gifts) to enhance guest experience and loyalty.



Required Qualifications and Skills:

  • A minimum of 3 years of experience in managing beauty salons or spas.
  • Strong leadership skills with the ability to motivate the team and achieve goals.
  • Experience with point of sale (POS) systems and basic financial reporting.
  • Excellent problem-solving skills and decision-making under pressure.
  • High communication skills both verbally and in writing.
  • Familiarity with basic computer programs and digital campaign management (additional advantage).
  • Proficiency in Arabic (English proficiency is a plus).



Working Hours:


  • 8 hours of work daily.
  • 6 working days a week (one day off weekly).
  • Willingness to work during peak seasonal times and special occasions.



Benefits:


  • Bonuses for achieving performance indicators (KPIs).
  • Special discounts on salon services.
  • Continuous professional training and development.
  • Supportive and stimulating work environment.
  • Opportunities for career and leadership growth within the spa.



✨ If you have the passion to lead a team towards excellence and create luxurious hospitality experiences, we are delighted to have you join our team!


breifcase2-5 years

locationIshbiliyah, Riyadh

26 days ago