Job Description
Job Title: Hotel Receptionist
Responsibilities:
1. Welcoming guests: Greeting guests upon their arrival and providing necessary assistance.
2. Check-in and check-out procedures: Managing check-in and check-out processes accurately and swiftly.
3. Responding to inquiries: Providing information about the hotel, its services, and the surrounding areas.
4. Managing reservations: Handling the booking system, confirming and modifying reservations as needed.
5. Problem-solving: Addressing complaints and issues in a professional manner to ensure guest satisfaction.
6. Teamwork: Collaborating with other departments such as room service and housekeeping to ensure a comfortable experience for guests.
7. Keeping records: Accurately recording necessary information such as guest details and payments.
Qualifications:
- Good communication skills.
- Ability to handle pressure.
- Basic computer skills.
- Previous experience in the hospitality field is preferred.
- Excellent English language skills.
4,000 / Month
Full-time
