Customer Services Jobs for Female in Saudi Arabia

Welcoming guests upon their arrival at the hotel and providing an excellent first impression.

Completing the check-in process quickly and accurately.

Completing the check-out process and facilitating the guest's departure.

Responding to guests' inquiries either in person, over the phone, or via email.

Coordinating and confirming reservations using the PMS (Property Management System).

Delivering rooms and directing guests with essential information about the hotel and available services.

🧾 Administrative Tasks

Processing payments and invoices, managing financial records for guests.

Preparing daily reports related to occupancy rates and sales.

Ensuring the accuracy of guest data and recording it in the system.

Communicating with other departments such as housekeeping and maintenance as needed.

📞 Customer Service

Responding to complaints and resolving issues in a professional and timely manner.

Providing information about tourist attractions, restaurants, and transportation.

Caring for special guest requests and fulfilling them or forwarding them to the appropriate department.

🔐 Security and Safety Tasks

Verifying guest identities upon check-in.

Monitoring entry and exit in the front area.

Acting in emergency situations according to hotel policies.

💡 Skills Required for Reception Staff

Excellent communication skills.

Proficiency in using computers and the PMS hotel management system.

Good appearance and high etiquette.

Ability to work under pressure.

• Present the company's services professionally.
• Develop long-term relationships with clients.
• Attract new clients and expand the customer base.

• The candidate must be of Saudi nationality.
• Experience of at least one year in the field of field sales.

• Greet and welcome visitors in a professional and courteous manner.
• Answer phone calls, manage inquiries, and coordinate appointment scheduling.
• Handle basic accounting support tasks such as data entry, invoice tracking, and document preparation.
• Assist the HR department with administrative duties including filing, attendance tracking, and record maintenance.
• Coordinate with internal departments to maintain smooth office operations.
• Prepare reports, presentations, and documents as needed.
• Maintain office supplies and ensure workplace organization.

• Diploma in Administration, Business, or a related field.
• Basic knowledge or experience in Accounting and HR.
• Proficiency in Microsoft Office, particularly strong skills in Excel and PowerPoint.
• General computer literacy and ability to adapt to new systems.
• Excellent communication and interpersonal skills.
• Ability to multitask and perform well under pressure.
• Strong organizational skills and attention to detail.

• Greet and welcome visitors, ensuring a positive first impression.
• Answer, screen, and forward incoming phone calls while providing basic information.
• Manage the reception area to keep it organized and presentable.
• Handle incoming and outgoing mail and packages.
• Schedule appointments and manage calendars for office staff.
• Assist with administrative tasks such as filing and data entry.
• Provide general support to visitors and employees.
• Maintain confidentiality and uphold privacy standards.
• Collaborate with team members to ensure smooth operations.
• Participate in ongoing training and development.

• Strong interpersonal and communication skills.
• Exceptional organizational skills and attention to detail.
• Proficiency in office software, including Microsoft Office.
• Ability to multitask and prioritize effectively.
• Professional demeanor and appearance.
• Previous experience as a receptionist or in an administrative role.
• Fluency in Arabic and English.

• Proactively identify customer needs, recommend suitable products, and close sales to achieve personal and team targets in line with company goals.
• Provide attentive, courteous service to all shoppers, ensuring every customer enjoys a seamless, enjoyable experience that reflects the Niceone brand.
• Maintain up-to-date expertise on product features, promotional offers, and competitive advantages to confidently communicate with customers.
• Collaborate within your team to ensure attractive, organized displays that follow company guidelines and elevate the in-store customer journey.
• Support integration between digital and physical sales channels, including assisting with online orders, delivery queries, and omnichannel processes.
• Assist with stock checks, replenishment, and ensuring inventory accuracy to guarantee the availability of key products.
• Follow all company procedures related to cash handling, POS operation, and store security to maintain compliance and efficiency.

• High school diploma or above preferred. Relevant training or coursework in sales or customer service is a plus.
• Previous experience in sales, retail, or customer-facing roles is highly advantageous but not required. Motivation and willingness to learn are essential.
• Excellent verbal communication skills in Arabic are essential; English proficiency is an advantage.
• Passion for delivering exceptional service and exceeding customer expectations.
• Friendly, respectful, and capable of engaging a diverse and multicultural customer base.
• Ability to work collaboratively with colleagues and management toward common goals.
• Comfortable working in a fast-paced, evolving retail environment with changing priorities.

• Professional and positive attitude at all times, representing the company with integrity.
• Attention to detail in presentation and product handling.
• Drive to achieve individual and team sales targets.
• Commitment to Niceone’s values of respect, inclusion, and ethical conduct.

• Opportunity to be a part of Saudi Arabia’s top home retail brand at the forefront of the digital and physical shopping experience.
• Continuous learning and career growth opportunities within an innovative retail environment.
• Supportive workplace that values everyone’s ideas and contributions, fostering gender equality and diversity.
• Performance incentives for achieving and exceeding sales targets.
• Be part of a thriving team that values trust, communication, and mutual success.

Job Title: Receptionist and Social Media Management – Changes Studio

Job Overview

We are looking for an active and polite female employee to manage the salon's social media platforms, in addition to reception tasks, with the aim of enhancing our digital presence and providing a sophisticated and pleasant experience for clients inside the branch.

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Tasks and Responsibilities

First: Social Media Tasks
• Managing, designing, and publishing content on various platforms.
• Taking attractive and professional photos of services and daily salon activities.
• Writing captions consistent with the salon's identity.
• Responding to messages and comments.
• Coordinating campaigns and promotions.
• Prepared weekly or monthly reports on engagement.

Second: Reception Tasks
• Greeting clients and providing high-quality service.
• Managing reservations and organizing appointment schedules.
• Responding to inquiries and providing support.
• Issuing invoices and organizing payment processes.
• Maintaining the order of the reception area.

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Requirements
• Experience or familiarity with social media and photography.
• Politeness and exceptional communication skills.
• Ability to use simple editing programs.
• Commitment, discipline, and time management.
• Professional appearance and professionalism in dealing.

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Working Hours
• From 2:00 PM to 10:00 PM

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Benefits
• Fixed salary determined after the interview based on experience.
• Commissions or incentives based on performance.
• One day off per week.
• Comfortable work environment and professional female team.
• Discounts on salon services.
• Opportunities for development and courses in photography and social media.


Please also send the CV to the store number, write on Google browser changes studio Al-Zahra neighborhood, and the WhatsApp number will be available

• Create a welcoming atmosphere for children and their families.
• Answer phone calls and emails professionally.
• Manage appointment scheduling and coordinate with therapy staff.
• Provide accurate information about our services related to child development.
• Maintain client records while ensuring confidentiality.
• Assist families with necessary forms and guide them through processes.
• Ensure waiting areas are child-friendly and organized.
• Communicate effectively with therapists and administrative staff.
• Support center events and parent workshops.

• Passionate about working with children.
• Fluency in Arabic and English, both spoken and written.
• Bachelor's degree preferred in relevant fields.
• Experience in a pediatric clinic or educational setting is a plus.
• Friendly demeanor and presentable appearance.
• Strong computer skills (MS Office, email communication).
• Ability to multitask and remain calm under pressure.
• High emotional intelligence and empathy.

• Warmly welcome guests as they arrive and assist them in seating.
• Serve guests in a friendly and efficient manner to deliver excellent service.
• Manage guest queries with promptness and friendliness.
• Possess comprehensive knowledge of menu offerings to assist guests.
• Adhere to Hilton’s grooming standards and maintain cleanliness and hygiene.
• Ensure compliance with hotel security and health regulations.

• A positive attitude and good communication skills (both written and oral).
• Commitment to delivering high levels of customer service.
• Flexibility to adapt to various work situations.
• Ability to work independently or as part of a team.

• Degree in a relevant field.
• Experience in the Food and Beverage department.
• Familiarity with food hygiene regulations.