Customer Services Jobs for Female in Saudi Arabia

More than 33 Customer Services Jobs for Female in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

Keeta

Full-time
Join Keeta as a Customer Service Representative!
At Keeta, the international subsidiary of Meituan, we're on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: 'We help people eat better, live better,' we're making a transformative impact in the delivery sector.

Your Role:
- Handle customer inquiries and complaints via phone, chat, email, or any other channel deemed fit for providing support to our customers (customers/riders/merchants).
- Provide detailed information about our products and services.
- Assist customers with order placement, modifications, and cancellations.
- Track and monitor delivery statuses, coordinating with logistics and relevant departments to ensure timely deliveries.
- Resolve issues related to delivery, payment, or service dissatisfaction.
- Maintain professionalism and brand alignment.
- Collect and report customer feedback to management to improve service quality.
- Participate in training sessions to stay updated on product or policy changes.
- Willingness to work in shifts that could be scheduled during a 24-hour window.

What We Need:
- Bachelor's degree required; recent graduates are encouraged to apply.
- 01 years of experience; fresh graduates with no prior experience are welcome.
- Saudi national.
- Fluent in both Arabic and English, with excellent communication skills.
- Preferred typing skills of 40 WPM.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong problem-solving skills and a customer-focused attitude.

Why Join Us:
At Keeta, we offer a unique blend of stability and startup energy, providing boundless opportunities for personal and professional growth. You'll collaborate with a passionate global team across over 30 countries and be part of a company that’s transforming the delivery industry while supporting local communities.

breifcase2-5 years

locationRiyadh

about 14 hours ago
Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

Four Winds Logistics

Full-time
Join Our Team as a Customer Service Specialist (3PL)
Four Winds Logistics is seeking a dynamic and motivated Customer Service Specialist to join our team at our Khaldiyah second office in Dammam, Saudi Arabia. In this pivotal role, you will collaborate closely with the moving manager to oversee and enhance the logistics operations for our valued clients, particularly in the realm of international moving and relocation.

Key Responsibilities:
  • Prepare logistics plans to facilitate the relocation of Four Winds clients.
  • Communicate effectively with agents and clients to obtain necessary documentation.
  • Establish proper contact with shipping and air lines.
  • Coordinate logistics with origin agents and arrange customs clearance.
  • Manage formal communications with customs authorities.
  • Supervise delivery or storage based on client needs.
  • Achieve management’s quarterly and annual quality and sales goals aligned with the company vision.
  • Oversee efficient invoicing and collection to ensure smooth cash flow.
Competencies:
  • Strong understanding of modern communication management tools and supply chain management.
  • Ability to lead and inspire action in a diverse environment.
  • Excellent command of the English language.
  • Cultural sensitivity and strong interpersonal skills.
Qualifications:
  • Exclusively open to Saudi citizens.
  • Female candidates are prioritized (possessing a driving license is advantageous).
  • Minimum 1-year experience in administrative roles.
  • B2 level in English or a minimum score of 60 in IELTS.
  • Proficiency in computer applications, especially SAP.
  • Excellent interpersonal skills and the capability to work effectively in a multi-stakeholder environment.
  • Possession of IATA qualifications is a plus.
  • A minimum educational background of a 2-year diploma in administration or equivalent work experience.

breifcase2-5 years

locationDammam

about 14 hours ago
Hotel Receptionist

Hotel Receptionist

📣 Job AdNew

Radisson Hotel Group

SR 4,000 - 5,000 / Month dotFull-time
Join Our Team at Radisson Hotel Group!
Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.

Role Overview:
We are currently seeking a Receptionist to join our vibrant team. We are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. As a Receptionist, you will bring an unmatched level of dedication, focus on delivering exceptional service, and a genuine passion for creating positive guest experiences.

Your Responsibilities:
  • Ensure all aspects of the guest journey and experience are delivered to the highest level.
  • Exude patience, empathy, and have the personality to host the show.
  • Work proactively to ensure guest satisfaction and the smooth running of the front office department.

Qualifications:
  • Flexibility and a positive, Yes I Can! attitude.
  • Attention to detail and creative problem-solving skills.
  • Strong verbal communication abilities.
  • Experience in a similar position is beneficial but not essential.

Why Join Radisson Hotel Group?
  • Live the Magic of Hospitality - Create exceptional experiences every day.
  • Build a Great Career - We invest in your growth and career development.
  • Experience the Team Spirit - Join a workplace that’s inclusive and fun.
  • Lead with Your Ambition - Your ideas and passion matter.
  • Enjoy Global & Local Perks - Access exclusive benefits tailored to your location.

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

breifcase0-1 years

locationRiyadh

6 days ago
Hotel Receptionist

Hotel Receptionist

📣 Job AdNew

Radisson Hotel Group

SR 4,000 - 5,000 / Month dotFull-time
Join Our Team as a Receptionist at Radisson Hotel Group!
Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers at Radisson Hotel Group, one of the world's largest hotel groups with more than 1460 hotels in operation globally.

Your Role:
As a Receptionist, you will be a key member of our Front Office Team, responsible for ensuring that guests have a memorable experience. You will need to:
  • Deliver exceptional service throughout the guest journey.
  • Exude patience and empathy while interacting with guests.
  • Work proactively to ensure guest satisfaction and smooth operations.

Qualifications:
We are looking for individuals with:
  • A flexible, positive mindset and a 'Yes I Can!' attitude.
  • Strong attention to detail and problem-solving skills.
  • Good verbal communication capabilities.
  • A passion for creating extraordinary service experiences.

Experience in a similar role is beneficial but not essential.

Why Join Us?
At Radisson Hotel Group, you will:
  • Live the magic of hospitality and create exceptional experiences.
  • Receive opportunities for career growth and development.
  • Enjoy a fun and inclusive workplace culture.
  • Access global and local perks, including special rates at our hotels.

If you’re ready to bring your talent and energy to our team, we’d love to hear from you. Apply now and let’s make every moment matter!

breifcase0-1 years

locationRiyadh

6 days ago
Receptionist

Receptionist

Cinnamon boutique lash &Nail Bar

SR 3,500 - 4,000 / Month dotFull-time

Responsibilities:

Greeting Clients:Welcome clients warmly as they arrive at the salon.

Appointment Scheduling:
Manage bookings via phone, online platforms, or in-person, ensuring optimal scheduling for lash and nail technicians.

-Client Check-in and Check-out: Handle the check-in process, confirm appointments, and process payments efficiently.

-Customer Service:
Address client inquiries, provide information about services, pricing, and products, and resolve any issues or complaints.

- Salon Maintenance:
Keep the reception area tidy and organized, manage retail product displays, and assist with inventory tracking.

-Record Keeping:
Maintain accurate client records, including contact information, service history, and preferences.

-Communication:
Coordinate between clients and technicians, relay messages, and update staff on schedule changes.

-Sales Support:
Promote retail products and upsell services when appropriate.

Skills:
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with scheduling software and point-of-sale (POS) systems.
- Basic knowledge of lash and nail services to answer client questions confidently.
- Professional and friendly demeanor.
- Ability to handle payments and cash register operations accurately.

Qualifications:
- Previous experience in a salon or customer service role is preferred.
- Familiarity with booking and POS software (*, Vagaro, Booker, Square).
- High school diploma or equivalent.
- Basic understanding of beauty industry terminology is a plus

breifcase2-5 years

locationAl Khair, Riyadh

10 days ago
Host

Host

📣 Job Ad

Fairmont Hotels & Resorts

Full-time
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5500 hotels, and 10000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.


Job Description
We are seeking a friendly and professional Hostess to join our team in Riyadh, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.
  • Greet and welcome guests with a warm, friendly demeanor
  • Manage reservations and seating arrangements efficiently
  • Escort guests to their tables and provide menus
  • Coordinate with servers and kitchen staff to ensure smooth service
  • Answer phone calls and respond to inquiries about the restaurant
  • Maintain cleanliness and organization of the reception area
  • Assist with special events and promotions
  • Handle guest concerns and complaints professionally
  • Manage waiting lists during peak hours
  • Ensure compliance with health and safety regulations
  • Collaborate with team members to maintain a positive dining atmosphere

Qualifications
  • Proven experience as a hostess or in a similar customer service role
  • Outstanding guest service skills with a friendly and enthusiastic attitude
  • Excellent verbal and written communication skills in English
  • Professional appearance and demeanor
  • Ability to multitask and stay organized in a fast-paced environment
  • Flexible availability, including evenings, weekends, and holidays
  • Strong problem-solving skills and ability to work independently
  • Basic computer skills, including proficiency in Microsoft Office suite
  • Knowledge of local culture and customs
  • Basic math skills for managing reservations and seating arrangements
  • Team-oriented mindset with a willingness to assist colleagues as needed
  • Physical stamina to stand, walk, and move for extended periods
  • Ability to perform tasks such as kneeling, pushing, and pulling when necessary

Additional Information
Your Team And Working Environment
Join our warm and welcoming Front of House team, where hospitality, professionalism, and guest satisfaction are at the heart of everything we do. In this dynamic and fast-paced environment, you will work alongside passionate colleagues who value teamwork, attention to detail, and creating memorable guest experiences from the moment they walk through the door.

Our Commitment To Diversity & Inclusion
We are an inclusive and diverse workplace that celebrates individuality and promotes equal opportunity for all. Our goal is to build a team where everyone feels valued, respected, and empowered to grow—regardless of background or experience.

breifcase2-5 years

locationRiyadh

15 days ago