Customer Services Full-time Jobs in Saudi Arabia

• We are looking for a professional receptionist to join our team,  
• where you will be responsible for welcoming visitors and clients in a professional and courteous manner, 
• responding to phone inquiries and directing them to the relevant departments,
•  managing appointments and coordinating them with the relevant departments. 
• This position requires excellent communication skills in both Arabic and English, 
• and the ability to handle basic computer systems and office management software. 
• The ideal candidate must have a suitable professional appearance, the ability to work under pressure, and maintain confidentiality and privacy when dealing with company and client information.

• Greet and welcome visitors and clients, and answer phone calls.
• Handle administrative and clerical tasks.
• Manage incoming calls and emails.
• Organize meeting schedules.
• Manage the reception area.
• Perform general office work.
• Assist in maintaining security and order.

• Effective communication skills.
• Courtesy and professional appearance.
• Organizational and customer service skills.
• Proficiency in office technologies such as Microsoft Office programs.

• Education: High school diploma.
• Experience: 1–2 years.

• Greet and welcome visitors in a professional and courteous manner.
• Handle incoming calls, forwarding them to appropriate departments.
• Maintain a tidy and welcoming reception area.
• Receive and sort daily mail and deliveries.
• Assist with administrative tasks including filing, data entry, and scheduling meetings.
• Provide basic information to clients and guests regarding company services.
• Manage incoming emails and direct them as necessary.
• Coordinate with office staff for supplies and maintenance needs.

• High school diploma or equivalent (Bachelor’s degree preferred).
• 0-1 year of experience in a receptionist or administrative role (fresh graduates welcome).
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Presentable, polite, and well-organized.
• Able to handle multiple tasks in a fast-paced environment.

• Welcome visitors and manage the reception area.
• Answer and transfer phone calls; take accurate messages.
• Handle mail, deliveries, and basic office tasks.
• Provide general administrative support to the team.

• High School diploma or equivalent.
• Strong communication and customer-service skills.
• Professional appearance and attitude.
• Basic computer and office software skills.
• Organized, reliable, and eager to learn.

• Provide a warm welcome to guests and ensure a smooth check-in and check-out process.
• Acknowledge IHG Rewards Club members and returning guests, both in person and over the phone.
• Manage guest bookings and handle payments effectively.
• Anticipate guest needs and offer tailored recommendations for their stay.
• Act as a trusted contact for guests regarding any inquiries or issues.

• Strong communication skills to engage effectively with guests.
• Problem-solving abilities to turn challenges into positive experiences.
• Fluency in the local language; additional language skills are a plus.
• Basic literacy and technology skills including reading, writing, and math.

• Warmly greet visitors and clients.
• Provide information about our services and products.
• Direct phone calls to appropriate departments.
• Handle and resolve client complaints efficiently.
• Organize scheduling for appointments.
• Assist clients with inquiries and product advice.
• Maintain a positive and professional environment.

• High school diploma or equivalent.
• Experience in customer service or front desk roles preferred.
• Strong communication skills.
• Basic computer skills.
• Positive attitude and presentable appearance.

• Competitive salaries and comprehensive health coverage.
• Exceptional work environment.
• Opportunities for career growth and specialized training.
• 30 days of annual leave.

• Lead creative thinking across all social and digital platforms.
• Develop original, platform-native creative ideas for social-first content.
• Translate strategic briefs into big, culturally relevant ideas.
• Drive digital and social thinking both creatively and strategically.
• Lead and mentor the creative team, keeping them updated on trends, platform evolution, and new technologies.
• Push the team to think beyond traditional advertising.
• Ensure all content is designed for engagement and performance.
• Present ideas confidently and persuasively to clients and leadership.
• Incorporate AI tools into creative development and execution.

• Strong digital and social-first creative mindset.
• Proven ability to develop original creative ideas for social platforms.
• Strong visual sensibility, preferably with an art background.
• Deep understanding of the Saudi market and audience behavior.
• Native-level English proficiency (spoken and written).
• Strong leadership and mentoring capabilities.
• Expert knowledge of AI tools and creative technologies.
• Ability to use AI as a creative accelerator.

• Arabic speaker (Saudi is a strong plus).
• Experience in high-paced agency environments.
• Strong understanding of platform algorithms and social performance metrics.
• Experience in entertainment, gaming, or youth-driven brands.

• Welcome guests as they arrive and escort them to their tables.
• Manage reservations and seating plans for efficient operations.
• Provide recommendations on food and drink selections, informing guests about specials.
• Ensure guests receive prompt attention and address any requests or concerns professionally.
• Coordinate with kitchen and service staff for smooth operations.
• Handle guest inquiries, feedback, and complaints courteously.
• Maintain a clean and organized work environment, ensuring hygiene standards are met.
• Assist with training new staff and support in administrative tasks such as managing guest lists.
• Stay informed about local attractions to provide recommendations to guests.

• Saudi National.
• Excellent communication and interpersonal skills.
• Professional appearance and customer service-oriented mindset.
• Ability to multitask and stay organized.
• Fluency in English and Arabic.

• Manage the restaurant reservation system including taking reservations by phone, email, and in person.
• Welcome and escort guests to their tables while maintaining a courteous and professional demeanor.
• Support the F&B team in maintaining operational efficiency.
• Ensure compliance with all corporate policy and procedures.
• Act as a brand ambassador for Mandarin Oriental, representing our service excellence.

• Understanding of the outlet’s concept and food and beverage offerings.
• Ability to communicate reservations and preferences effectively.
• Maintain an accurate table count and reservation updates in the system.

• Competitive salary and career development opportunities.
• Access to health and wellness programs.
• Retirement plans based on commitment.

At Mandarin Oriental, your growth and success are important to us. Join our team and be part of our commitment to delivering exceptional service.