Customer Services Full-time Jobs in Saudi Arabia

Join Our Dynamic Team at ***!
As a leading e-commerce company transitioning into a technology and service enterprise at the core of supply chain solutions, *** is rapidly expanding in the Middle East and is on the lookout for talented individuals to join our team as a Cashier.

Key Responsibilities:

• Handle all cash collections from delivery drivers/couriers.
• Manage petty cash processes according to established procedures.
• Prepare daily cash summary reports for submission to the Depot Accountant.
• Count cash in the locker at the beginning and end of shifts to ensure accuracy.
• Prepare bank deposits based on daily collections and deposit them at the bank.
• Maintain a safe and clean working environment by complying with all procedures and regulations.
• Report discrepancies found within accounts promptly.
• Generate daily, weekly, and monthly transaction reports.

Skills and Qualifications:

• Minimum Associate Degree in Accounting, Finance, or a related field.
• At least 3 years of relevant experience as a cashier, preferably in an FMCG or logistics company.
• Proficiency in MS Excel and experience in an ERP environment.
• Strong communication and interpersonal skills.
• High attention to detail and accuracy in financial transactions.

This is an exciting opportunity for individuals experienced in cash handling and financial reporting to become part of a fast-growing logistics company. If you meet the qualifications, we encourage you to apply!

Join Our Dynamic Team at ***!
As a leading e-commerce company transitioning into a technology and service enterprise at the core of supply chain solutions, *** is rapidly expanding in the Middle East and is on the lookout for talented individuals to join our team as a Cashier.

Key Responsibilities:

• Handle all cash collections from delivery drivers/couriers.
• Manage petty cash processes according to established procedures.
• Prepare daily cash summary reports for submission to the Depot Accountant.
• Count cash in the locker at the beginning and end of shifts to ensure accuracy.
• Prepare bank deposits based on daily collections and deposit them at the bank.
• Maintain a safe and clean working environment by complying with all procedures and regulations.
• Report discrepancies found within accounts promptly.
• Generate daily, weekly, and monthly transaction reports.

Skills and Qualifications:

• Minimum Associate Degree in Accounting, Finance, or a related field.
• At least 3 years of relevant experience as a cashier, preferably in an FMCG or logistics company.
• Proficiency in MS Excel and experience in an ERP environment.
• Strong communication and interpersonal skills.
• High attention to detail and accuracy in financial transactions.

This is an exciting opportunity for individuals experienced in cash handling and financial reporting to become part of a fast-growing logistics company. If you meet the qualifications, we encourage you to apply!

Join Our Team as a Hostess!
At Alkhozama, we're dedicated to providing an exceptional dining experience, and we're looking for a passionate Hostess to join our dynamic team.

Purpose of Duty:
Your primary role will be to create a welcoming first impression for our guests, ensuring that they receive excellent service throughout their visit. You will be responsible for greeting guests, escorting them to their tables, and assisting them with their requests in a friendly and professional manner.

Job Duties and Responsibilities:

• Warmly greet incoming and departing guests with a genuine smile.
• Escort guests to their assigned dining area and present menus.
• Communicate clearly with guests regarding their needs and preferences.
• Maintain a positive attitude and work effectively as part of a team.
• Assist guests in a fast-paced environment while ensuring high standards of service.
• Perform general administrative duties as required.
• Participate in training sessions and team meetings to continuously improve service.
• Adhere to health and safety procedures.

Requirements:

• 23 years of experience in a similar role within the hospitality industry.
• Fluency in both Arabic and English, with strong communication skills.
• Ability to multitask and work effectively under pressure.
• Knowledge of reservation software and guest service experience is a plus.
• Friendly, reliable, and trustworthy with strong interpersonal skills.

If you are passionate about hospitality and dedicated to creating memorable experiences for guests, we encourage you to apply and join our incredible team!

Join Our Team as a Hostess at Radisson Riyadh!
Are you passionate about delivering first-class service in the Food & Beverage sector? Then come join us at Radisson Hotel Group, where we strive to make every moment matter for our guests!

Role Overview:
As a Host/Cashier, you will be an integral part of our Food & Beverage Service Team, responsible for creating memorable experiences for our guests. Your natural ability to anticipate guests' needs and deliver above-and-beyond hospitality will be key to your success.

Key Responsibilities:

• Support the smooth running of the food & beverage department.
• Work as part of a team to maximize guest satisfaction and comfort.
• Take responsibility for assigned tasks, ensuring timely and professional execution.
• Collaborate with team members to control costs and manage inventory.
• Build and maintain effective working relationships within the team.
• Ensure compliance with all relevant legislation and best practices.

Requirements:

• Experience in food & beverage service is beneficial but not essential.
• Hands-on approach and a 'can-do' work style.
• Commitment to exceptional guest service.
• Strong problem-solving skills and ownership of tasks.
• Personal integrity and a focus on excellence.
• Experience with IT systems.
• Strong communication skills.

Why Join Us?
At Radisson Hotel Group, people are our greatest asset. We are one of the world’s largest hotel companies, and we are always looking for passionate individuals to join our team. If you share our ambition to make every moment matter, we welcome you to apply for this exciting opportunity!

Join The First Group Hospitality as a Hostess!
As the first point of contact for guests, the Hostess plays a key role in creating a welcoming and memorable dining experience. You will greet guests with warmth and professionalism, manage reservations and table assignments, and coordinate with the service team to ensure smooth restaurant operations.

Responsibilities:

• Welcome guests with a friendly and courteous attitude upon arrival.
• Manage reservations through the hotel system or reservation platforms.
• Maintain an accurate waitlist and provide guests with wait times when necessary.
• Escort guests to their tables and present menus.
• Communicate guest preferences, special occasions, or dietary needs to the service team.
• Coordinate table turnover with servers to optimize seating efficiency.
• Monitor restaurant entrance and maintain an organized reception area.
• Ensure menus are clean, up to date, and stocked at the host station.
• Handle guest inquiries and resolve minor complaints in a professional manner.
• Support restaurant team with administrative or side duties as assigned.
• Maintain high grooming standards in line with the resort’s image.
• Comply with resort policies, health, and safety regulations.

Desired Skills & Expertise:

• Proven experience as a hostess or front-of-house staff in a restaurant, preferably in a hotel/resort.
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.
• Comfortable working in a fast-paced, high-volume environment.
• Proficiency in English (additional languages are a plus).
• Familiarity with reservation systems (*, OpenTable, SevenRooms) is an advantage.

Join Our Team as a Hostess at Radisson Riyadh!
Are you passionate about delivering first-class service in the Food & Beverage sector? Then come join us at Radisson Hotel Group, where we strive to make every moment matter for our guests!

Role Overview:
As a Host/Cashier, you will be an integral part of our Food & Beverage Service Team, responsible for creating memorable experiences for our guests. Your natural ability to anticipate guests' needs and deliver above-and-beyond hospitality will be key to your success.

Key Responsibilities:

• Support the smooth running of the food & beverage department.
• Work as part of a team to maximize guest satisfaction and comfort.
• Take responsibility for assigned tasks, ensuring timely and professional execution.
• Collaborate with team members to control costs and manage inventory.
• Build and maintain effective working relationships within the team.
• Ensure compliance with all relevant legislation and best practices.

Requirements:

• Experience in food & beverage service is beneficial but not essential.
• Hands-on approach and a 'can-do' work style.
• Commitment to exceptional guest service.
• Strong problem-solving skills and ownership of tasks.
• Personal integrity and a focus on excellence.
• Experience with IT systems.
• Strong communication skills.

Why Join Us?
At Radisson Hotel Group, people are our greatest asset. We are one of the world’s largest hotel companies, and we are always looking for passionate individuals to join our team. If you share our ambition to make every moment matter, we welcome you to apply for this exciting opportunity!

Join The First Group Hospitality as a Hostess!
As the first point of contact for guests, the Hostess plays a key role in creating a welcoming and memorable dining experience. You will greet guests with warmth and professionalism, manage reservations and table assignments, and coordinate with the service team to ensure smooth restaurant operations.

Responsibilities:

• Welcome guests with a friendly and courteous attitude upon arrival.
• Manage reservations through the hotel system or reservation platforms.
• Maintain an accurate waitlist and provide guests with wait times when necessary.
• Escort guests to their tables and present menus.
• Communicate guest preferences, special occasions, or dietary needs to the service team.
• Coordinate table turnover with servers to optimize seating efficiency.
• Monitor restaurant entrance and maintain an organized reception area.
• Ensure menus are clean, up to date, and stocked at the host station.
• Handle guest inquiries and resolve minor complaints in a professional manner.
• Support restaurant team with administrative or side duties as assigned.
• Maintain high grooming standards in line with the resort’s image.
• Comply with resort policies, health, and safety regulations.

Desired Skills & Expertise:

• Proven experience as a hostess or front-of-house staff in a restaurant, preferably in a hotel/resort.
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.
• Comfortable working in a fast-paced, high-volume environment.
• Proficiency in English (additional languages are a plus).
• Familiarity with reservation systems (*, OpenTable, SevenRooms) is an advantage.

Join The First Group Hospitality as a Hostess!
As the first point of contact for guests, the Hostess plays a key role in creating a welcoming and memorable dining experience. You will greet guests with warmth and professionalism, manage reservations and table assignments, and coordinate with the service team to ensure smooth restaurant operations.

Responsibilities:

• Welcome guests with a friendly and courteous attitude upon arrival.
• Manage reservations through the hotel system or reservation platforms.
• Maintain an accurate waitlist and provide guests with wait times when necessary.
• Escort guests to their tables and present menus.
• Communicate guest preferences, special occasions, or dietary needs to the service team.
• Coordinate table turnover with servers to optimize seating efficiency.
• Monitor restaurant entrance and maintain an organized reception area.
• Ensure menus are clean, up to date, and stocked at the host station.
• Handle guest inquiries and resolve minor complaints in a professional manner.
• Support restaurant team with administrative or side duties as assigned.
• Maintain high grooming standards in line with the resort’s image.
• Comply with resort policies, health, and safety regulations.

Desired Skills & Expertise:

• Proven experience as a hostess or front-of-house staff in a restaurant, preferably in a hotel/resort.
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.
• Comfortable working in a fast-paced, high-volume environment.
• Proficiency in English (additional languages are a plus).
• Familiarity with reservation systems (*, OpenTable, SevenRooms) is an advantage.

Join The First Group Hospitality as a Hostess!
As the first point of contact for guests, the Hostess plays a key role in creating a welcoming and memorable dining experience. You will greet guests with warmth and professionalism, manage reservations and table assignments, and coordinate with the service team to ensure smooth restaurant operations.

Responsibilities:

• Welcome guests with a friendly and courteous attitude upon arrival.
• Manage reservations through the hotel system or reservation platforms.
• Maintain an accurate waitlist and provide guests with wait times when necessary.
• Escort guests to their tables and present menus.
• Communicate guest preferences, special occasions, or dietary needs to the service team.
• Coordinate table turnover with servers to optimize seating efficiency.
• Monitor restaurant entrance and maintain an organized reception area.
• Ensure menus are clean, up to date, and stocked at the host station.
• Handle guest inquiries and resolve minor complaints in a professional manner.
• Support restaurant team with administrative or side duties as assigned.
• Maintain high grooming standards in line with the resort’s image.
• Comply with resort policies, health, and safety regulations.

Desired Skills & Expertise:

• Proven experience as a hostess or front-of-house staff in a restaurant, preferably in a hotel/resort.
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.
• Comfortable working in a fast-paced, high-volume environment.
• Proficiency in English (additional languages are a plus).
• Familiarity with reservation systems (*, OpenTable, SevenRooms) is an advantage.

About the Role
As a Call Center Agent at Saudi Ceramics Company, you will play a crucial role in providing excellent customer service to ensure customer satisfaction and maintain our company's positive reputation.

Job Responsibilities

• Answer customer calls and address their queries and concerns accurately and satisfactorily.
• Guide customers through troubleshooting processes, navigating the company website, or utilizing products and services.
• Review and provide updates on customer or client accounts regarding billing, shipping, warranties, and other account matters.
• Collaborate with colleagues to enhance customer service and overall customer experience.
• Assist in training new team members on the company's customer management policies.
• De-escalate issues with dissatisfied customers by offering patient support and assistance.
• Perform additional tasks as requested by management.

Education and Experience Requirements

• High School diploma or equivalent.
• Strong active listening skills and an empathetic demeanor.
• Able to thrive in fast-paced work environments.
• Proficient phone skills, particularly with multi-line phone systems.
• Excellent written and verbal communication skills in both Arabic and English.
• Comprehensive knowledge of the company’s products and services.

Key Competencies

• Adaptability and Dependability
• Attendance and Punctuality
• Effective Communication
• Conduct and Ethics
• Team Collaboration
• Ability to work under pressure

About the Role
As a Call Center Agent at Saudi Ceramics Company, you will play a crucial role in providing excellent customer service to ensure customer satisfaction and maintain our company's positive reputation.

Job Responsibilities

• Answer customer calls and address their queries and concerns accurately and satisfactorily.
• Guide customers through troubleshooting processes, navigating the company website, or utilizing products and services.
• Review and provide updates on customer or client accounts regarding billing, shipping, warranties, and other account matters.
• Collaborate with colleagues to enhance customer service and overall customer experience.
• Assist in training new team members on the company's customer management policies.
• De-escalate issues with dissatisfied customers by offering patient support and assistance.
• Perform additional tasks as requested by management.

Education and Experience Requirements

• High School diploma or equivalent.
• Strong active listening skills and an empathetic demeanor.
• Able to thrive in fast-paced work environments.
• Proficient phone skills, particularly with multi-line phone systems.
• Excellent written and verbal communication skills in both Arabic and English.
• Comprehensive knowledge of the company’s products and services.

Key Competencies

• Adaptability and Dependability
• Attendance and Punctuality
• Effective Communication
• Conduct and Ethics
• Team Collaboration
• Ability to work under pressure

Join Lucy Switchgear Arabia as a Receptionist!
As the first point of contact for visitors and clients, the Receptionist plays a vital role in ensuring a welcoming environment while efficiently managing front desk operations.

Key Responsibilities:

• Greet and direct visitors, ensuring a welcoming atmosphere.
• Answer, screen, and route telephone calls to appropriate personnel.
• Manage appointment schedules and coordinate meetings.
• Provide clerical support, including filing, data entry, and document preparation.
• Address inquiries and resolve issues in a professional manner.
• Receive, sort, and distribute incoming mail and packages.
• Monitor and replenish office supplies as needed.
• Maintain accurate records of visitor logs and phone messages.
• Ensure compliance with company policies regarding confidentiality and data protection.
• Perform other general administrative duties as assigned.

Qualifications:
- Diploma or equivalent; additional certification in office administration is a plus.
- Previous experience in a receptionist or administrative role (more than 2 years preferred).

Skills:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in office software (*, MS Office).
• Customer service orientation and professionalism.

About Us: Lucy Group Ltd is a well-established company with a rich history of over 200 years, employing more than 1400 people globally. We are dedicated to providing medium voltage switching and protection solutions for electrical distribution systems.

Join Lucy Switchgear Arabia as a Receptionist!
As the first point of contact for visitors and clients, the Receptionist plays a vital role in ensuring a welcoming environment while efficiently managing front desk operations.

Key Responsibilities:

• Greet and direct visitors, ensuring a welcoming atmosphere.
• Answer, screen, and route telephone calls to appropriate personnel.
• Manage appointment schedules and coordinate meetings.
• Provide clerical support, including filing, data entry, and document preparation.
• Address inquiries and resolve issues in a professional manner.
• Receive, sort, and distribute incoming mail and packages.
• Monitor and replenish office supplies as needed.
• Maintain accurate records of visitor logs and phone messages.
• Ensure compliance with company policies regarding confidentiality and data protection.
• Perform other general administrative duties as assigned.

Qualifications:
- Diploma or equivalent; additional certification in office administration is a plus.
- Previous experience in a receptionist or administrative role (more than 2 years preferred).

Skills:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in office software (*, MS Office).
• Customer service orientation and professionalism.

About Us: Lucy Group Ltd is a well-established company with a rich history of over 200 years, employing more than 1400 people globally. We are dedicated to providing medium voltage switching and protection solutions for electrical distribution systems.

Join Avamels Printing Solutions as a Receptionist!
A well-established printing company based in Riyadh is currently seeking a friendly, professional, and organized Receptionist. This role is the first point of contact for our clients and visitors, making it ideal for those who thrive in customer interaction and can handle front desk operations with efficiency and grace.

Key Responsibilities:

• Greet and welcome clients, visitors, and vendors in a courteous and professional manner.
• Answer, screen, and direct incoming phone calls and handle inquiries efficiently.
• Manage front desk operations including appointment scheduling and visitor logs.
• Receive and sort mail, deliveries, and courier packages.
• Maintain the cleanliness and organization of the reception area.
• Provide administrative support such as data entry, document filing, and correspondence.
• Coordinate with internal departments to ensure smooth communication and visitor handling.
• Assist with meeting room bookings and preparation for client visits.

Requirements:

• High school diploma or equivalent; diploma in Office Administration or related field is a plus.
• 12 years of experience in a receptionist or front desk role, preferably in a corporate or service environment.
• Excellent verbal and written communication skills in English; Arabic is a plus.
• Polished appearance with a professional and welcoming demeanor.
• Strong multitasking, organizational, and time-management abilities.
• Basic proficiency in MS Office (Word, Excel, Outlook).
• Ability to handle sensitive information with discretion and professionalism.

Join Avamels Printing Solutions as a Receptionist!
A well-established printing company based in Riyadh is currently seeking a friendly, professional, and organized Receptionist. This role is the first point of contact for our clients and visitors, making it ideal for those who thrive in customer interaction and can handle front desk operations with efficiency and grace.

Key Responsibilities:

• Greet and welcome clients, visitors, and vendors in a courteous and professional manner.
• Answer, screen, and direct incoming phone calls and handle inquiries efficiently.
• Manage front desk operations including appointment scheduling and visitor logs.
• Receive and sort mail, deliveries, and courier packages.
• Maintain the cleanliness and organization of the reception area.
• Provide administrative support such as data entry, document filing, and correspondence.
• Coordinate with internal departments to ensure smooth communication and visitor handling.
• Assist with meeting room bookings and preparation for client visits.

Requirements:

• High school diploma or equivalent; diploma in Office Administration or related field is a plus.
• 12 years of experience in a receptionist or front desk role, preferably in a corporate or service environment.
• Excellent verbal and written communication skills in English; Arabic is a plus.
• Polished appearance with a professional and welcoming demeanor.
• Strong multitasking, organizational, and time-management abilities.
• Basic proficiency in MS Office (Word, Excel, Outlook).
• Ability to handle sensitive information with discretion and professionalism.

Join Our Team as a Receptionist!
We are seeking a professional and friendly Receptionist to join our team in Movenpick Hotel & Residences Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues.

Main Responsibilities:

• Greet and welcome visitors, guests, and clients in a professional and friendly manner.
• Manage the front desk area, ensuring it remains tidy and presentable at all times.
• Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals.
• Schedule appointments and maintain calendars for executives and meeting rooms.
• Assist with check-in and check-out procedures for guests.
• Manage visitor logs and issue visitor badges as required.
• Provide general administrative support, including data entry, filing, and document preparation.
• Coordinate mail and package deliveries, ensuring proper distribution.
• Assist with basic office management tasks, such as ordering supplies and maintaining inventory.
• Support other departments with various administrative tasks as needed.
• Ensure the security and confidentiality of guest and company information.
• Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers.

Qualifications:

• Education: High school diploma or Bachelor's required; diploma in hospitality or tourism preferred.
• Experience: 12 years in hotel front desk or guest services preferred.
• Technical: Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic.
• Languages: Fluent Arabic, proficient English.
• Soft Skills: Excellent communication and interpersonal abilities; professional appearance and hospitality demeanor; strong problem-solving and multitasking skills; attention to detail and organizational skills; flexibility with shift schedules (including weekends and holidays).