Customer Services Full-time Jobs in Saudi Arabia

Required customer service representative with excellent communication skills in Arabic and a clear, friendly voice. The candidate must be able to handle customer inquiries and complaints efficiently and professionally, with the ability to work on a shift basis.

Main tasks:

• Answer incoming calls and provide immediate assistance to customers

• Document and record all calls and transactions in the company's system

• Solve customer problems and provide appropriate solutions

• Achieve performance indicators in terms of the number of calls and quality of service

• Follow up with relevant departments to ensure customer complaints are resolved

• Participate in improving service quality and developing work procedures

Requirements:

• Excellent communication skills.

• Ability to handle customers and solve problems efficiently.

• Proficiency in using computers and communication software.

• Commitment to evening work hours.

Benefits:

1- Health insurance for the employee.

2- Attractive salaries.

3- Promotions.

4- Two days off per week.

Customer reception and encouraging the improvement of customer service and satisfaction, and following up on disputes and complaints

- Responding to phone calls and emails

- Encouraging the implementation of hotel policies and procedures

- Presenting all the services we offer to the customer

- Reviewing hotel prices and organizing invoices accordingly

• - Working with the team and handling work pressure
• Conditions and Skills:
• Proficiency in using computers
• The ability to face the public
• Required Languages for the Job: English - Good
• Job Type: Full-time

Salary Range: 4000 Saudi Riyals

Basic Requirements

Gender: For both genders

This job is available for: Saudis only

Minimum Education Level: High school or equivalent

Minimum Experience Level: Beginner level (experience of less than a year to 3 years)