Customer Services Full-time Jobs in Saudi Arabia

More than 482 Customer Services Full-time Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Full-time
Nationality

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Social Media Management Specialist

Social Media Management Specialist

New

51Talk

Full-time
  1. Social Media (Social Media Operations)
Core Positioning: Responsible for the daily content output and user growth of the We Media matrix.
  • Job Description (JD):
    • Matrix Operation: Responsible for the daily content planning, publishing, and maintenance of official social media accounts.
    • User Engagement: Enhance fan activity and optimize social media conversion paths.
    • Data Analysis: Track algorithmic hotspots on various platforms, analyze account data, and quickly adjust content direction.
  • Key Performance Indicator (KPI):
    • Net Increase in Followers: The actual growth of followers on each platform within the specified period.
    • Engagement Rate: A comprehensive indicator of reposts, comments, and likes (output volume of viral content).
    • Number of Lead Conversions: The number of people successfully guided from public domain traffic to register on the LP.
  1. Copywriter (Copywriting Planner)
Core Positioning: Provide the textual essence for all visual and event content outside of social media, ensuring that information is accurate and impactful.
  • Job Description (JD):
    • Creative Copywriting: Writing brand slogans, poster copy, video scripts, and product detail page (detail page) copy.
    • Content Output: Collaborate on writing high-quality product recommendation articles, soft articles, or public relations tweets.
    • Selling Point Refinement: Thoroughly research the product and transform functional buttons into consumer-friendly selling points (Selling Points).
  • Key Performance Indicator (KPI):
    • Copy output quantity and on-time rate: Ensure that the manuscript requirements for daily operations are not backlogged.
    • Pass Rate/Satisfaction: The score or one-time pass rate of the copy quality given by the client (brand/design/operation).
    • Click-through Rate/Readership Contribution: The click-through rate of the title of core tweets or the conversion assistance effect of the details page.
  1. ESL Livestream Teacher
Core Positioning: Build trust through professional English teaching interactions and softly guide users to generate Leads.
  • Job Description (JD)
    • Interactive Teaching: Deliver high-quality English content (*, pronunciation correction, authentic expressions) and guide viewers to interact frequently in the comments section (repeat after/answer questions).
    • Pain Point Q&A: Answer users' learning questions in real time to demonstrate professionalism.
    • Soft Conversion: Naturally integrate course selling points into the teaching scenario and guide high-intent users to register or claim trial lessons (Leads).
  • Key Performance Indicators (KPI)
    • Engagement Rate: Active ratio of comments (including answers), likes, and shares.
    • Average Retention Time: Duration users stay in the live stream (assesses content attractiveness).
    • Leads Acquisition Volume: Number of valid users successfully guided to register or sign up in a single live stream.

breifcase2-5 years

locationKing Fahd, Riyadh

2 days ago
Cashier

Cashier

New

District Flowers

SR 4,000 - 6,000 / Month dotFull-time

Job Title: Customer Experience Executive
Location: Al Rawabi, Riyadh
Company: District Flowers
Employment Type: Full-time
Working Hours: Morning to Afternoon, Afternoon to evening shift (with potential for weekend availability)


Role Summary:

District Flowers is seeking a motivated and customer-focused Customer Experience Executive to support clients with their wholesale flower purchases. This role is central to ensuring a seamless customer journey, from flower selection to final packaging, while maintaining product quality and service excellence.


Key Responsibilities:

  • Greet and assist walk-in customers and wholesale clients in the showroom

  • Offer tailored recommendations on flower types, seasonal availability, and pairing options

  • Handle and maintain flowers in a chiller room environment

  • Clean, trim, and wrap flower bunches according to customer specifications

  • Ensure proper labeling, bundling, and handling of flowers for client orders

  • Support invoicing, inventory tracking, and CRM entries as needed

  • Coordinate with the sales and logistics team to fulfill daily orders

  • Respond to customer inquiries via phone, WhatsApp, and email in a professional and timely manner

  • Maintain cleanliness and organization of the showroom and workstations

  • Assist in occasional social media content creation or on-camera presence if required


Qualifications:

  • Saudi National (required, with full GOSI registration under District Flowers)

  • Previous experience in customer service, retail, or admin roles (preferred)

  • Passion for flowers, aesthetics, and customer satisfaction

  • Ability to work independently and within a team

  • Willingness to work in cool storage environments

  • Strong interpersonal and communication skills (Arabic required, English a plus)

  • Basic knowledge of floral types and handling (training will be provided)


Preferred Traits:

  • Detail-oriented with an eye for presentation

  • Comfortable being on camera for content, when needed

  • Flexible to work on weekends or extended hours during high-demand periods

  • Positive attitude, dependable, and proactive in solving customer concerns

breifcase2-5 years

locationAl Rawabi, Riyadh

4 days ago
Receptionist

Receptionist

📣 Job Ad

Hilton

Full-time
Join Hilton as a Receptionist!
As a Receptionist, you play a crucial role in providing exceptional reception services that contribute to an outstanding guest experience from check-in to check-out. Your responsibilities will include:
  • Achieving positive outcomes from guest queries quickly and efficiently.
  • Ensuring an efficient reception experience, including check-in/check-out and completing necessary audit procedures.
  • Maintaining clear communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
  • Demonstrating high levels of customer service at all times.
  • Attending training courses as needed and assisting with the training and development of the Night Team.
  • Having knowledge of hotel room categories, rates, packages, and promotions.
  • Maximizing room occupancy and utilizing upselling techniques to promote hotel services.
  • Following security, fire regulations, and health and safety legislation.
  • Complying with hotel policies regarding front office equipment and management systems.
Qualifications:
To thrive in this position, you should possess:
  • Previous experience in a customer-focused industry.
  • A completed high school certificate or equivalent.
  • A positive attitude and excellent communication skills.
  • Commitment to high levels of customer service and grooming standards.
  • Ability to work independently or as part of a team.
  • Proficiency in IT.
Join us at Hilton!
Hilton is a leading global hospitality company, committed to exceptional guest experiences. Apply for this opportunity now and be part of the Hilton family.

breifcase2-5 years

locationRiyadh

7 days ago
Social Media Management Specialist

Social Media Management Specialist

📣 Job Ad

Rgheeb

Full-time
Join Rgheeb as a Social Media Specialist!
At Rgheeb, we're looking for a talented and dynamic Personal Social Media Account Manager to enhance our clients’ online presence. This role is essential for creating engaging content and developing strategies to increase brand awareness across social media platforms.

Key Responsibilities:
  • Develop and implement comprehensive social media strategies tailored to each client's needs.
  • Create, curate, and manage engaging content across various platforms including Facebook, Instagram, Twitter, and LinkedIn.
  • Monitor social media channels and engage with followers by responding to comments and messages.
  • Analyze social media performance metrics and make recommendations for improvement.
  • Stay updated with the latest digital marketing trends, tools, and best practices.
  • Collaborate with clients to ensure their brand voice and messaging are accurately represented.
  • Plan and execute social media campaigns, contests, and promotions to drive engagement.

Requirements:
  • Proven experience as a social media manager or in a similar role.
  • Strong understanding of social media platforms and their audiences.
  • Excellent written and verbal communication skills.
  • Creative thinking with the ability to generate engaging content.
  • Familiarity with social media analytics tools and reporting.
  • Ability to manage multiple accounts independently.
  • Bachelor's degree in Marketing, Communications, or a related field is a plus.

breifcase2-5 years

locationRiyadh

7 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Emdad By Elm

Full-time
About the Role:
The Service Customer Specialist is a pivotal mid-career professional dedicated to enhancing customer satisfaction and loyalty through exceptional service delivery in our organization. This role requires the creation of a welcoming and professional environment that ensures clients receive comprehensive support and informed guidance regarding the array of services offered.

Key Responsibilities:
  • Greet customers warmly and professionally upon arrival to create a positive first impression.
  • Listen actively to customer inquiries, providing prompt, accurate, and relevant information regarding the organization's services.
  • Guide customers in exploring and utilizing the organization’s services that fulfill their specific requirements.
  • Resolve customer issues efficiently, ensuring high customer satisfaction.
  • Prepare and generate basic reports in Excel to track inquiries, customer feedback, and service performance metrics.
  • Develop and present visually appealing PowerPoint presentations for internal and customer engagements.
  • Collaborate with team members to enhance customer service protocols.
  • Utilize CRM tools to log customer interactions and track engagement metrics.
  • Collect and analyze insights from customer interactions to identify trends.
  • Participate in training sessions and pursue professional development opportunities.

Required Skills:
  • Exceptional interpersonal skills to foster relationships with customers and teammates.
  • Advanced proficiency in Microsoft Excel and PowerPoint.
  • Strong conflict resolution and problem-solving capabilities.
  • High attention to detail and effective time management skills.
  • Empathy and patience in handling customer concerns.

About the Company:
Emdad By Elm specializes in business solutions, leveraging its expertise and national talents to deliver the best quality services, positioning itself as a leading partner in enhancing growth and productivity.

breifcase2-5 years

locationRiyadh

7 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Pacific International Lines (PTE) Ltd

Full-time
Join Pacific International Lines (PIL) as a Customer Service Executive!

With over 55 years of leadership in the global shipping industry, Pacific International Lines is seeking proactive individuals to enhance customer satisfaction and handle shipping solutions. As the primary point of contact for our customers based in Jeddah, you will ensure exceptional service by managing bookings, documentation, and resolving issues efficiently.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person, ensuring accuracy and professionalism.
  • Handle escalation inquiries and complaints to ensure effective resolution.
  • Manage booking creation and amendments, processing change of destination requests.
  • Coordinate with internal departments for issue resolution and service quality improvement.
  • Prepare reports related to customer service activities and shipment performance.

Qualifications:
  • Bachelor’s degree in Business, Logistics, or a related field.
  • A minimum of 3 years of experience in customer service within shipping or logistics.
  • Strong communication, problem-solving, and organizational skills.
  • Proficiency in Microsoft Office and logistics systems.

Why Join Us?
Be part of a global carrier that focuses on sustainability and innovation. Enjoy opportunities for professional growth and be involved in a collaborative environment.

Application Process: To apply, submit your resume in English outlining your qualifications and experience.

breifcase2-5 years

locationRiyadh

15 days ago
Receptionist

Receptionist

📣 Job Ad

Furless Permanent

Full-time
Join Our Team as a Front Desk Receptionist!
Are you a warm and organized individual with a passion for customer service? Furless Permanent, a leading provider of permanent hair removal in the UAE, is looking for a professional Front Desk Receptionist to join our salon/clinic in Riyadh. In this role, you will be the welcoming face of our brand, providing a premium experience to our clients.

Key Responsibilities:
  • Welcome clients and manage the check-in/out process.
  • Handle calls, WhatsApp, and booking inquiries.
  • Manage appointments, confirmations, and schedules efficiently.
  • Maintain a clean and organized reception area.
  • Promote treatments, packages, and retail products confidently.
  • Record payments and update CRM/POS systems accordingly.
  • Provide excellent customer service and support daily salon operations.

Qualifications & Skills:
  • High school diploma or higher (diploma in Administration, Customer Service, or related field preferred).
  • 1–3 years of experience in reception, sales, or customer service, preferably in beauty, wellness, or hospitality settings.
  • Strong communication skills in Arabic and English.
  • Excellent customer service, administrative, and sales abilities.
  • Professional and presentable appearance.
  • Organized, reliable, and able to multitask effectively.
  • Experience with booking systems is a plus (Fresha preferred).

If you are interested in being a part of a dynamic team and helping clients achieve their beauty goals, we encourage you to apply.

breifcase2-5 years

locationRiyadh

17 days ago