Customer Services Full-time Jobs in Saudi Arabia

• Greet and welcome visitors in a professional manner.
• Handle incoming calls and direct them to the relevant departments.
• Manage front desk operations, ensuring a smooth daily workflow.
• Follow up on daily appointments and remind departments of visitors.
• Enhance visitor experience by providing prompt support.

• Previous experience in a similar role.
• Professional appearance and attitude.
• Basic computer skills (MS Office).
• Good level of English.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently under pressure.

• B2B Sales Executive – Exhibitions & Events
  
  Identify and acquire companies to participate in exhibitions and conferences
• Communicate with clients (companies, factories, and brands)
• Arrange meetings and deliver sales presentations
• Achieve monthly sales targets
• Follow up with clients until deal closure
• Build and maintain long-term client relationships

Requirements:

• Proven experience in sales (preferably B2B or exhibitions/events)
• Strong communication skills with a persuasive personality
• Ability to negotiate and close deals effectively
• Good knowledge of the local market is a plus
• Existing network or client relationships is highly preferred 

A leading company in the building materials distribution sector is seeking Field Sales Representatives to join its team in Riyadh (Al Olaya District). The primary mission is to manage and expand the company's customer base by selling bagged and bulk cement, targeting both wholesale and retail sectors to ensure sales targets are met and the company's market share is ************* Responsibilities• Marketing and selling bagged and bulk cement products to wholesale and retail customers within Riyadh.• Building and maintaining strong, sustainable professional relationships with contractors, suppliers, and project owners.• Following up on orders and ensuring timely delivery to customers.• Providing periodic reports on sales performance and market developments in the Riyadh region.Requirements and Qualifications

• Front of House Excellence: Be the primary contact for parents and visitors, ensuring a warm welcome and professional service.
• Admissions and Tour Coordination: Assist with school tours, maintain CRM data, and facilitate a smooth admissions process.
• Customer Experience and Engagement: Communicate with parents, manage events, and uphold a tidy and inviting reception area.
• Administrative Support: Manage the absence mailbox, provide administrative support to departments as necessary.
• General Responsibilities: Model the school’s values and adhere to safeguarding policies.

• Exceptional communication skills in English and Arabic, with preference given to Saudi Arabian nationals.
• Experience with CRM software and a detail-oriented approach.
• Ability to manage stakeholder relationships with sensitivity and confidentiality.
• Flexibility to meet the community’s dynamic needs.

• Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.
• Oversee in-house inventory management and stock count to maintain adequate supplies.
• Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work.
• Coordinate repairs and maintenance tasks promptly to minimize disruptions to guests.
• Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback.
• Ensure compliance with property documentation requirements and quality assurance standards.
• Respond promptly and professionally to on ground guest requests, ensuring their needs are met.
• Handle add-on service requests and coordinate with relevant service providers.
• Source and manage reliable service providers and vendors, negotiating favorable contracts.
• Maintain data control and confidentiality of sensitive information.
• Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.
• Answer and direct incoming calls, taking accurate messages when necessary.
• Manage incoming and outgoing mail and packages.
• Maintain the tidiness and appearance of the reception area.
• Assist with ad hoc administrative tasks as needed.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Proven experience in Operations and Front Desk management, preferably in the hospitality industry.
• Strong organizational and multitasking abilities, with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with guests and stakeholders.
• Proficient in using property management systems and other relevant software.
• Ability to work independently and make sound decisions in a fast-paced environment.

• Adheres to all standards, policies, and procedures (SOPs, etc.).
• Assists the Director of Marketing to implement campaigns in accordance with the programme or plan.
• Social media management (content creation, posts, stories, and inbox responses).
• Flyer creations for digital screens using either Adobe.
• Maintains and administers media plan in a structured and systematic manner.
• Assists to maintain the inventory and ordering of collaterals, media kits, or corporate gifts.

• Maintains communication and coordination with external agencies.
• Reviews and provides guidelines, as well as assisting to develop or enhance hotel presentations for internal and external uses.
• Manages and follows up with accounts on purchase orders, payments as relevant.
• Provides insights and creative support for quarterly priorities - competitor reviews, communication platforms, and key messages.
• Supports hotel photo or video shoots.
• Responds to trade or guest requests and needs professionally, timely, and with passion.

• Learning & Development programs tailored for your career growth.
• MOstay programme offers complimentary nights and attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness benefits.
• Retirement Plans based on your length of service and role.

• A competitive salary.
• Career development opportunities.
• Health insurance.

We are seeking a dedicated Cashier to join our team and provide excellent customer service while handling financial transactions accurately and efficiently. The ideal candidate will be responsible for processing sales transactions, operating cash registers and point-of-sale systems, handling cash and credit card payments, issuing receipts, and maintaining accurate cash drawer balances. Additional duties include assisting customers with inquiries, maintaining a clean and organized checkout area, and collaborating with team members to ensure smooth store operations.

• Identifying companies that wish to participate in exhibitions and conferences and attracting them
• Communicating with clients (companies, factories, and brands)
• Arranging meetings and presenting sales pitches
• Achieving monthly sales targets
• Following up with clients until the deal is completed
• Building long-term relationships with clients and maintaining them

Requirements:

• Proven experience in sales (preferably B2B or in exhibitions/events)
• Strong communication skills and a persuasive personality
• Ability to negotiate and close deals effectively
• Good knowledge of the local market is an additional advantage
• Having a network of contacts or relationships with clients is highly preferred.